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Shining Stars Institution & travels
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Customer Service Executive

Customer Service Executive

Shining Stars Institution & travels

0 - 4 years

2 - 4 Lacs

Noida Gurugram Delhi / NCR

Posted:1 month ago| Platform:

Apply

Skills Required

Customer Service Inbound Process Blended Process Solving Queries Customer Care Domestic BPO Voice Process Outbound Process Customer Handling Chat Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hello Job Seekers,

Greetings from Shining StarsITPL ,

We're Hiring: Customer Service Executive

Locations: Delhi NCR | Gurgaon | Noida

Looking to kickstart or grow your career in customer service? Join our energetic team and be a part of a company that values great communication, problem-solving, and customer satisfaction.

Experience:

Salary:

Who Can Apply?

Fresh graduates or candidates with up to 3 years of experience
Excellent verbal and written communication skills
Strong problem-solving skills and customer-centric attitude
Ability to multitask and work well in a fast-paced environment

Key Responsibilities:

Handle incoming customer queries via phone, email, or chat in a professional manner
Resolve customer complaints efficiently and ensure a positive customer experience
Maintain accurate records of interactions and transactions
Coordinate with internal departments to follow up on customer issues
Ensure customer satisfaction and provide timely updates on pending queries
Meet daily/weekly performance metrics and service quality standards

Perks & Benefits:

Comprehensive training and onboarding
Fast-track career growth opportunities
Performance-based incentives
Exposure to a dynamic and supportive work environment
Ongoing skill development and learning programs
Paid time off and holidays

Interested candidates can connect with the mentioned numbers -:

7651941988 ( Neha Saxena)

9250024048 ( Nandini )

Regards,

Neha Saxena

HR Executive

#career #growth #oppoturnity #jobvacanies #bpo #newbeginning

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