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Customer Service Executive - Personal Loans - Emerging Markets

Customer Service Executive - Personal Loans - Emerging Markets

Tata Capital

1 - 6 years

8 - 13 Lacs

Mumbai

Posted:1 hour ago| Platform:

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Skills Required

customer service auditing financial services regulations rbi companies act fema matters company law personal loans fdi sebi corporate law disbursement listing agreement vendor secretarial activities corporate governance fema finance stock exchange

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Guwahati. The ideal candidate will have 1 to 6 years of experience in customer service, preferably in the banking or financial services industry.
Roles and Responsibility

Perform tasks under the guidance of the Supervisor/Manager.

Identify potential business customers with the help of the Supervisor/Manager.

Collect and validate customer documents according to organizational norms.

Log cases in the system as per SOP and follow the disbursement process.

Fulfill the sanction ratio as per organizational requirements.

Meet customer needs and cross-sell multiple products under the guidance of the Supervisor/Manager.

Job

Minimum 1 year of experience in customer service, preferably in banking or financial services.

Strong knowledge of audit and RBI regulations.

Ability to empanel new vendors and develop relationships with them.

Excellent communication and interpersonal skills.

Ability to work in a fast-paced environment and meet targets.

Any graduate degree is required.

Additional Info
The company offers a dynamic work environment and opportunities for growth and development.

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Tata Capital

Financial Services

Mumbai Maharashtra

5001-10000 Employees

1057 Jobs

Key People

Rajesh Sethi

Managing Director & CEO
Supratim Bandyopadhyay

Chief Financial Officer
Ravi K. S. R.

Chief Technology Officer

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Customer Service Executive - Personal Loans - Emerging Markets