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Niit Learning Systems
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Customer Service Executive

Customer Service Executive

Niit Learning Systems

0 - 3 years

2 Lacs

Thane Navi Mumbai Mumbai (All Areas)

Posted:1 day ago| Platform:

Apply

Skills Required

Customer Service Bpo Voice Freshers

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Opening: Customer Service Executive Wipro (US Healthcare Process)

Location: Aeroli, Mumbai

Shift: Night Shift (Starts at 5:30 PM)

Drop Facility Available

NIIT is hiring Customer Service Executives for Wipro one of the leading names in global IT and business services. If you're passionate about communication, delivering top-notch service, and ready to work in a dynamic environment we want to hear from you!

Key Responsibilities

Handle inbound and outbound calls for US-based healthcare clients
Provide accurate, courteous, and professional assistance
Maintain detailed call records and follow standard operating procedures
Meet performance metrics including quality, accuracy, and customer satisfaction
Display strong listening and communication skills
Flexibly adapt to rotational shifts

Communication Skills Required

Clear and confident voice clarity
Neutral accent suitable for international callers
High fluency in English
Strong command over grammar and sentence structure

Eligibility Criteria

Freshers are welcome
Candidates with 6 months or more experience preferred
Prior experience in a call center/BPO will be an added advantage
Graduation isnotmandatory.
Candidates
from B.Tech, IT, and MBA backgrounds arenot eligible.
Strong communication skills, willingness to learn, and a proactive attitude are highly valued.

Why Join Us

Work with a reputed global brand Wipro
Opportunity to grow in the US healthcare domain
Night shift with safe and reliable drop facility
Training and support from NIIT, a leader in workforce development

Please share your resumes directly at Arushi.tyagi@niitmts.com

Or whatsapp - 8851945303

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