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IntouchCX
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Customer Service Associate in Bangalore

Customer Service Associate in Bangalore

IntouchCX

20 years

0 Lacs

Bengaluru Karnataka India

Posted:3 weeks ago| Platform:

Apply

Skills Required

service resolve support technology

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Service Associate at IntouchCX, you will be at the forefront of our commitment to providing exceptional customer experiences. Your role will involve engaging with customers to address inquiries, resolve issues, and ensure satisfaction with our products and services.

Key Responsibilities

Providing courteous and professional support to customers via phone, email, and chat.
Demonstrating a strong command of English to effectively communicate with customers.
Resolving customer complaints and escalating issues when necessary.
Maintaining accurate records of customer interactions and transactions.
Collaborating with cross-functional teams to ensure timely resolution of customer issues.
Identifying opportunities to enhance the customer experience and provide feedback to management.
Adhering to company policies and procedures to uphold our high standards of service delivery.

If you are a customer service rockstar with excellent English proficiency and a passion for delighting customers, we want you to join our team at IntouchCX!
About Company: IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we're obsessed with providing remarkable customer experiences for the world's most innovative brands.

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Customer Service Associate in Bangalore