Core Responsibilities
• Customer Interaction: Greet customers, listen to their concerns, and understand their motorcycle issues.• Service Consultation: Recommend appropriate maintenance and repair services based on customer input and technician diagnosis.• Estimate Preparation: Provide accurate cost and time estimates for repairs or servicing.• Appointment Scheduling: Coordinate service appointments and manage workflow to ensure timely delivery.• Status Updates: Keep customers informed about progress, delays, or changes in service.• Payment Processing: Handle billing, invoices, and ensure accurate transaction records.• Parts Coordination: Order necessary parts and supplies for repairs and maintenance.• Follow-Up: Contact customers post-service to ensure satisfaction and address any concerns.

More Jobs at VFM Honda BigWing Bengaluru (#BigWingBLR)

Customer Service Advisor

Bengaluru, Karnataka, India

Experience: Not specified

Salary: Not disclosed

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VFM Honda BigWing Bengaluru (#BigWingBLR)

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Customer Service Advisor