We're Hiring! – Inbound Customer Service Advisor (International Blended Process) As a Customer Service Advisor, you’ll play a vital role in ensuring a positive experience for our global customers. You'll handle inbound queries inbound calls, emails and chats providing accurate and timely solutions in a professional manner. Key Responsibilities Respond to inbound customer inquiries via calls, email and chat. Resolve customer issues effectively while ensuring a high level of satisfaction. Log all customer interactions and feedback accurately in internal systems. Maintain records of issues and resolutions for quality tracking and improvement. Skills & Qualifications Education: HSC or Bachelor’s Degree (Any Stream) Freshers are welcome! Candidates with 1+ year of experience in customer service/BPO preferred. Experience in international voice or blended process is a strong advantage. Excellent verbal and written communication in English is a must. Strong problem-solving skills with a customer-first mindset. Job Details Shift: Day Shift (Rotational) Work Week: 5 Days Working (2 Weekly Offs) Contact Us Interested candidates can apply now or reach out directly for more details: Call / WhatsApp: 9594987880 Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Day shift Rotational shift UK shift Experience: BPO: 1 year (Required) Inbound Voice Process: 1 year (Required) Calling: 1 year (Required) Customer Service Advisor: 1 year (Required) Email Chat Support: 1 year (Required) International voice process: 1 year (Required) Language: Excellent English (Required) English (Required) Location: Wagle Estate, Thane, Maharashtra (Preferred) Work Location: In person Speak with the employer +91 9594987880

We are looking for an Outbound Customer Support Representative to join our team. In this role, the candidate will be responsible for making outgoing calls to customers to provide information, answer questions, resolve issues and generate leads . Responsibilities: Call customers to provide information .Resolve customer queries in a timely and professional manner Record call details and customer feedback. Follow up with customers as needed. Requirements: Excellent English communication and listening skills. Good computer knowledge with typing skills. Education: HSC or Bachelor's Degree Fresher can apply OR Minimum [1] year of experience in customer service OR in a BPO. Shift: Day Shift For more details or to apply, feel free to call or WhatsApp us at 9594987880 . Please share your resume on mentioned email ids [email protected] / [email protected] Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Schedule: Day shift Experience: Outbound Customer Support Representative: 1 year (Required) Outbound Calls: 1 year (Required) Call Handling: 1 year (Required) Voice Call Center Bpo Environment: 1 year (Required) Domestic voice process: 1 year (Required) Language: Excellent English (Required) English (Required) Work Location: In person

We are hiring Customer Service Advisor for Email & Chat (Blended Process) Key Responsibilities: Handle inbound customer inquiries via Inbound calls emails and Web chat . Accurately record customer interactions , feedback and issues in the CRM system. Provide timely, accurate and efficient solutions to customer concerns. Requirements: Education: HSC (12th Pass) with experience or Bachelor’s degree Excellent verbal and written communication skills in English. Strong problem-solving and customer-handling abilities. Comfortable working in Day rotational shifts (including weekends and holidays). Fresher can apply OR Minimum [1] year of experience in customer service OR in a BPO. For more details or to apply, feel free to call or WhatsApp us at 9594987880 . Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Day shift Rotational shift US shift Experience: Customer Service Advisor – Email & Chat Support : 1 year (Required) Inbound voice: 1 year (Required) International voice process: 1 year (Required) Email & Chat Support Representative: 1 year (Required) Outbound voice: 1 year (Required) Work Location: In person Speak with the employer +91 9594987880

We are hiring Customer Service Advisor for Email & Chat (Blended Process) Key Responsibilities: Handle inbound customer inquiries via Inbound calls emails and Web chat . Accurately record customer interactions , feedback and issues in the CRM system. Provide timely, accurate and efficient solutions to customer concerns. Requirements: Education: HSC (12th Pass) with experience or Bachelor’s degree Excellent verbal and written communication skills in English. Strong problem-solving and customer-handling abilities. Comfortable working in Day rotational shifts (including weekends and holidays). Fresher can apply OR Minimum [1] year of experience in customer service OR in a BPO. For more details or to apply, feel free to call or WhatsApp us at 9594987880 . Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Day shift Rotational shift US shift Experience: Customer Service Advisor – Email & Chat Support : 1 year (Required) Inbound voice: 1 year (Required) International voice process: 1 year (Required) Email & Chat Support Representative: 1 year (Required) Outbound voice: 1 year (Required) Work Location: In person Speak with the employer +91 9594987880

We are hiring Customer Service Advisors for an International Blended UK Process (calls, emails and chats). Responsibilities: Handle customer queries via inbound calls, emails and chat. Provide quick and accurate support to customers. Maintain records of interactions and feedback. Requirements: HSC or Any Graduate Excellent communication skills in English (verbal & written) Willing to work in day rotational shifts, 5 days a week Freshers or candidates with minimum 1 year of experience in customer service or BPO can apply. For more details or to apply, feel free to call or WhatsApp us at 9594987880 . Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Health insurance Schedule: Day shift Rotational shift UK shift Experience: Blended Process: 1 year (Required) Call Center: 1 year (Required) Customer Service Advisor: 1 year (Required) Inbound Calls: 1 year (Required) Email Chat Support: 1 year (Required) International voice process: 1 year (Required) Work Location: In person Speak with the employer +91 9594987880

We are currently hiring for the position of Customer Service Advisor Email/Chat Support for our International Blended Process . Key Responsibilities: Handle inbound customer calls, emails and chats. Resolve customer queries in a timely manner. Record customer interactions, issues and resolutions accurately. Provide excellent customer service and support with a problem-solving approach. Requirements: Education: HSC or Any Bachelor's Degree. Experience: Freshers can apply. Minimum 1 year of experience in customer service or BPO is preferred. Experience in an international call center is an added advantage. Excellent verbal and written English communication skills. Good computer knowledge with typing skills. Shift: Day Shift (Rotational), 5 days working a week. Week Off: Rotational. If you meet the above requirements and are interested in applying, please reach out to us via WhatsApp or call at 9594987880 . Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Day shift Rotational shift UK shift Experience: with International process: 1 year (Required) Email/Chat Support: 1 year (Required) BPO/ Call Center: 1 year (Required) Customer Support Executive: 1 year (Required) BPO Customer Service: 1 year (Required) Inbound Support: 1 year (Required) Language: Excellent English (Required) Good Communication Skills (Required) Work Location: In person Speak with the employer +91 9594987880

We are currently hiring for the role of Workforce Analyst (WFM) at our office located in Kisan Nagar, Wagle Estate Thane West . Position: Workforce Management Analyst (WFM) Experience: 1+ years (BPO experience preferred) Location: Thane West – Candidates from nearby areas preferred Shift: Rotational shifts (5-day working, day shifts) Key Responsibilities: · Forecasting, scheduling and staffing · Real-Time Monitoring and performance reporting · Data analysis and process improvement · Using WFM tools and advanced Excel for reports Must-Have Skills: Prior experience in a BPO or call center setup is mandatory Educational Qualifications: HSC or Bachelor's degree. WFM software proficiency, software/tools like NICE, Verint, Genesys, Aspect or similar strong Excel skills, multitasking ability and excellent communication. For more details or to apply, feel free to call or WhatsApp us at 9594987880 Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per year Benefits: Health insurance Schedule: Day shift Rotational shift UK shift Experience: Workforce Management : 1 year (Required) • Real-Time Monitoring: 1 year (Required) • Data Analysis: 1 year (Required) WFM software and tools : 1 year (Required) Location: Wagle Estate, Thane, Maharashtra (Required) Work Location: In person

We are looking for an experienced Process Trainer to join our team. The candidate will be responsible for delivering effective training programs to our customer service team that enhance employee performance across both voice and non-voice channels. Key Responsibilities: Conduct engaging and informative training sessions for new hires and existing team members handling UK customer service Blended (voice + chat/email). Ensure smooth on boarding by guiding new hires through systems, tools, soft skills, and process-specific expectations. Track trainee performance through regular assessments and provide feedback for improvement. Identify process gaps and implement training interventions as needed Requirements: Qualification: Bachelor’s degree - Any Stream 2+ years of experience as a Process trainer in a BPO. Strong understanding of BPO operations and industry standards. Strong command over English communication both spoken and written. Proficient in Microsoft Office tools (PowerPoint, Excel, Word). Ability to handle training batches independently Strong interpersonal and coaching skills. Flexible to work in shifts. 5 days working Day Shift. For more details or to apply feel free to call or WhatsApp us at 9594987880 . Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Health insurance Schedule: Day shift Rotational shift UK shift Work Location: In person