Customer Relationship Management Specialist

Job Description

As an CRM Specialist, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the effort to design, build, and configure applications - Act as the primary point of contact for the project - Manage the team and ensure successful project delivery - Collaborate with multiple teams to make key decisions - Provide solutions to problems for the immediate team and across multiple teams Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical - Good To Have Skills: Experience with Microsoft Azure - Strong understanding of Microsoft Dynamics CRM Technical - Experience in customizing and extending Microsoft Dynamics CRM - Hands-on experience in developing plugins, workflows, and custom integrations - Knowledge of Microsoft Dynamics CRM security model - Experience in troubleshooting and resolving technical issues - Familiarity with Microsoft Dynamics CRM best practices Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Technical - This position is based at our Chennai office