Customer Relationship Management Specialist

Job Description: As a Customer Relationship Management Specialist at S.B. Syscon Pvt. Ltd., you will play a crucial role in managing customer relationships and implementing effective CRM strategies to enhance overall customer satisfaction. Located in Faridabad, this full-time on-site position will require you to analyze customer data, collaborate with sales and project teams, address customer inquiries, and provide essential support for sales activities. Your responsibilities will also include monitoring customer feedback and actively contributing to continuous improvement initiatives. To excel in this role, you must possess proficiency in Customer Relationship Management (CRM) and Project Management, demonstrating strong analytical skills and excellent communication abilities. Previous experience in sales is essential, along with the capability to work harmoniously in a team environment. Knowledge of electrical solutions and products would be advantageous, although not mandatory. A Bachelor's degree in Business, Marketing, or a related field is preferred to qualify for this position. Join our dynamic team at S.B. Syscon Pvt. Ltd. and be part of an organization committed to delivering top-notch electrical solutions that drive progress and sustainability across various industries.,