Customer Relationship Management Specialist

Join our dynamic team where your role will involve:

• Monitoring relationships with existing customers and providing an effective sales funnel

• Optimizing existing customer database to reach out to prospective customers in future

• Developing innovative and novel techniques of attracting and onboarding new sets of customers

• Ensuring timely collections from existing as well as new customers

• Executing low hanging collections

• Providing assistance in flat shifts, loan shifts to the customers

• Be the SPOC for all the registrations, procedural work and handovers to the specific customer and providing them with a warm onboarding experience

• Ensuring hassle free cancellations across board and products by assisting the customers in a time bound manner

• Expanding outreach to customers by successfully executing cross-selling initiatives- loyalty programs, up-selling, cross-selling etc.

🔍 Who can apply?

We’re looking for individuals with:

🌟 0–2 years of experience in sales, customer support, or real estate

🌟 Excellent academic record (80%+ in at least one board exam)

🌟 UG/PG from NIRF-ranked institutions

🌟 Strong communication, presentation, and negotiation skills

🌟 Basic understanding of sales, real estate products, or collections

If you're someone who thrives on delivering exceptional customer experiences and has a passion for real estate or sales — we want to hear from you!

 📩 Interested candidates send your updated CV to sushma@aliensgroup.in