Customer Relation Executive

Job Title: Customer Relationship Executive (CRE)
Company: Roverz MotorBikes Pvt. Ltd.
Location: Alappuzha, Kerala

Job Summary:

We are looking for a dynamic and customer-focused Customer Relationship Executive (CRE) to join our team at Roverz MotorBikes. The ideal candidate will be responsible for handling customer queries, maintaining positive relationships, and supporting the sales team to enhance customer satisfaction and loyalty.

Key Responsibilities:

• Handle incoming calls and respond to customer inquiries
• Maintain records of customer interactions and follow-ups
• Coordinate with sales and service departments to ensure smooth customer experience
• Gather feedback and resolve issues professionally and promptly
• Support in showroom administration and basic documentation work

Required Skills & Qualifications:

• Minimum Qualification: +2 / Diploma / Graduate
• Good communication skills (Malayalam and basic English)
• Basic knowledge of computers (MS Office, data entry)
• Customer-friendly attitude and willingness to learn
• Freshers and experienced candidates are welcome

Preferred:

• Experience in customer handling or showroom-based roles
• Two-wheeler license (optional but an advantage)

What We Offer:

• Friendly and growth-oriented work environment
• Monthly salary with timely payments
• Opportunity to learn and grow within the company
• Performance-based incentives (if applicable)

How to Apply:

Interested candidates can send their updated resume to hr@roverzmotorbikes.com
For any queries, feel free to contact us at 9288021750

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person