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years
2 - 3 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Seeking a fluent English-speaking Customer Service Rep with 6+ months of international support experience. Day / Night shift role supporting US/UK clients with prompt, professional issue resolution.
Posted 2 months ago
- 5 years
3 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Customer Support Gurugram Location Requirment : Grad Fresher , UG with min 6 months exp. Salary Grad fresher : 27k Inhand Exp Upto 32k In hand Lucrative incentives + Attendence bonus Both side cabs | Free Meals Contact Abhay 8448748429 Required Candidate profile Excellent commincation skills mandate Freshers are welcome Comfortable with US Shifts Any Location within Delhi NCR Immediate Joiner required
Posted 2 months ago
1 - 4 years
0 - 3 Lacs
Chennai
Work from Office
Job Vacancy at SMFG India Customer Support (Email Process) SMFG India Credit is a leading financial services provider, offering innovative solutions to customers across India. As part of the globally recognized Sumitomo Mitsui Financial Group (SMFG) , we are committed to excellence, customer satisfaction, and financial inclusion. Position: Customer Relationship Officer Service Department: Customer Service Eligibility: Only experienced candidates in handling customer queries via email may apply. Must have managed 50+ emails daily . Age : 31 years & below Interested candidates can email their resume to : gayathri.anand@smfgindia.com Job Purpose: The Contact Centre Agent will handle customer queries, requests, and complaints primarily via email, with occasional phone interactions. The role requires cross-training for inbound calls, ensuring prompt and effective resolution while maintaining a professional and customer-centric approach. Key Responsibilities: Customer Interaction & Query Resolution: Respond to customer emails professionally and promptly. Provide end-to-end resolutions via calls/emails while ensuring customer satisfaction. Ensure clear and concise communication to prevent repeat queries. Customer Service & Relationship Management: Conduct thorough investigations to address customer concerns effectively. Follow up with relevant stakeholders as per the defined process. Build sustainable relationships and trust through effective communication. Process & Quality Management: Maintain accurate tagging of customer interactions in the CRM system. Ensure adherence to the companys service policies and guidelines. Continuously update knowledge on products and processes to provide accurate information. Training & Team Collaboration: Participate in training sessions for self-learning and skill enhancement. Stay updated on product and service developments. Assist in handling escalations and complex queries with professionalism. Required Skills & Attributes: Strong verbal and written communication skills. Ability to multitask, prioritize, and manage time efficiently. Professional and polite interaction skills (both written and verbal). Ability to handle pressure and work effectively in fast-paced environments. Qualification & Experience: Education: Bachelor's degree preferred (any stream). Experience: 1-2 years in customer service (email support, semi-voice, or non-voice process). Domain Knowledge: Prior experience in handling customer queries via email, CRM tagging, and resolution management. Other Considerations: A customer-centric approach with a positive attitude. Ability to analyze customer concerns and provide appropriate solutions. Strong problem-solving and interpersonal skills. Join Us! Be part of SMFG India Credit , a trusted financial institution with a pan-India presence , serving millions of customers. If you are passionate about customer service and eager to grow in a dynamic environment, we welcome you to apply! Interested candidates can email their resume to : gayathri.anand@smfgindia.com
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Noida
Work from Office
Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Noida
Work from Office
Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working
Posted 2 months ago
1 - 3 years
2 - 5 Lacs
Chennai
Work from Office
Apply in the below link if you are interested in Walkin https://feedbackally.walmart.com/survey/VwvT9iBKoi5ShE5/ (Give a retry after 6 months if you had recently been interviewed for the same role) Interview invites will be shared based on initial screening of Applications Job description Role & responsibilities Role: Senior Resolution Coordinator, Contact Center Exp range: 1 Year to 3 Years Only, relevant experience in international customer service roles. Important note: In this role, you may be asked to switch between any support channel of voice, chat, and Email based on the business requirements. You should be flexible to work in a 24/7 work environment with rotating 2 days of weekly time off and be able to work in permanent night shifts or any assigned shifts on a rotational basis based on business needs You make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. You build and sustain internal and external relationships. Flexible to work in US hours shifts. Documents to be carried for the interview : (Give a retry after 6 months if you had recently been interviewed for the same role) Copy of this invite Updated Resume Govt ID proof Graduation Certificate or Provisional Degree Certificate (No Standing Arrears) Previous Company Relieving Letters Current Company latest revised / Increment letters Current Company Last 3 months Pay slips About Team: The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are a metrics driven center dedicated to driving results where our associates thrive in this high-volume environment that handles over 10 million contacts per year. We Invest in You! At Walmart, we focus on the growth and development of our associates! We are a highly engaged team that prides itself on exceeding customer expectations, building relationships, career progression and providing individual and team recognition. We are looking for career minded, customer centric individuals who are experienced in providing best-in-class customer service. What you'll do: As a Customer Care Senior Resolution Coordinator, you will take a high volume of incoming calls, chats, and emails from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues. All Customer Care Coordinators must have the ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction. To exceed our customers needs, our associates must be punctual, reliable, problem solve, act with integrity and be dedicated to making a difference. What you'll bring: 1 Year - 3 years of relevant Customer Service experience Excellent written and verbal communication skills Able to interact professionally with customers. Ability to manage multiple tasks simultaneously. Customer focused mindset with a high level of urgency; role model for delivering Extraordinary Customer Care In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements. Review, analyze, and process critical customer queries with accuracy to provide customer satisfaction. Adhere to quality, compliance guidelines and SLAs Must type a minimum of 25 WPM Proficient with Microsoft Office programs (Outlook, Word) Successful completion of mandatory training Should be flexible work in a 24/7 work environment with rotating weekly time off. Should be able to work in permanent night shifts or any assigned shifts on a rotational basis. Any graduation
Posted 2 months ago
1 - 5 years
2 - 5 Lacs
Bengaluru
Work from Office
HIring For International Voice Process Bengaluru, WFO Sal - 20k - 38k Inhand (Depending on Eligibility)+ MIV, + Incentives + PF 1 Side Cab, 1 Side Allowance (2k/Month) Share your Updated CV avneet.impacservices@gmail.com Required Candidate profile Good Communication Skills Graduate/Undergraduates 1 Year exp in International Customer Service Should be an Immediate joiner Should be in Bengaluru For The Interviews
Posted 2 months ago
1 - 2 years
0 - 3 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Seeking a candidate experienced in escalation management (RBI, cyber-crime, grievances) via email and calls. Responsibilities include resolving issues, maintaining records, coordinating with internal teams, and managing customer.
Posted 2 months ago
- 5 years
2 - 5 Lacs
Bengaluru
Work from Office
Associate/Sr Associate (Freshers/Experienced) Voice/Chat Bengaluru, WFO Sal - 20k - 38k Inhand (Depending on Eligibility)+ MIV, + Incentives + PF 1 Side Cab, 1 Side Allowance (2k/Month) Send your CV and mention your city Paras.impacservices@gmail.com Required Candidate profile Good Communication Skills Graduate/Undergraduates Fresher 1 Year exp in International Customer Service Should be an Immediate joiner Should be in Bengaluru For The Interviews
Posted 2 months ago
- 2 years
0 - 1 Lacs
Patna
Work from Office
Role & responsibilities Handle Day to Day Customer Queries & Coordinate with Service Team for Resolution. Follow up for payments from customers. Maintain the files & data in office. Assist in Managing office stock, documents etc. as required. Assist with other tasks as needed by the team. Preferred candidate profile Graduates would be preferred. Good communication skills. Good knowledge of Excel, Word, PowerPoint etc.
Posted 2 months ago
- 1 years
2 - 4 Lacs
Pune
Remote
- Handle customer queries. - Basic troubleshooting. - Willingness to work in shifts.
Posted 2 months ago
- 5 years
2 - 4 Lacs
Mohali, Chandigarh, Kharar
Work from Office
Hiring for International BPO || Mohali || Chandigarh UG & Grad both can apply Fresher & Exp can apply Rotational shifts & Offs Salary- 18-33k CTC + incentives 2 way cabs Immediate joining* Contact below: Raj- 9616975031 Rajat- 9518014224
Posted 2 months ago
- 5 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
JFL (Dominos) - Customer Service Representative - Key Details: - Shift: Rotational Shifts (11 AM - 11 PM) - Week Off: 1 Rotational Week Off - Qualification: Min HSC - Salary: 18,000 In-hand (Full Time) / 7,500 (Part Time) Required Candidate profile To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973 (Call and What's app) Perks and benefits Centralized pickup/drop & incentives
Posted 2 months ago
3 - 8 years
3 - 4 Lacs
Noida, Greater Noida
Work from Office
Role & responsibilities At OP: - Greet customers with warmth & politeness. - Guide them to the area they are required to go. - Attend to all guests promptly and courteously; coordinate services as per their requirements. - Be aware of customers names, their appointment time and greet repeat customers with recognition and warmth. - Help customers fill the registration forms and any related documents. - Complete the Registration Process and generate UHID Cards for patients. - Handle VIP customers with special attention; ensure all departments are alert and services are smooth. - Ensure that customers are comfortable; keep track of them and in case of any changes to their schedule, update them at the earliest. - While talking to customers, pay full attention, understand their specific queries and respond appropriately. If you are unable to resolve the query, seek assistance from a senior. - Communicate updates of the patients to their relatives time to time. - Coordinate patient movement into Consultant chambers; be alert and track waiting patients. - Be aware of open slots for walk-in patients; schedule them as per availability. - If consultant advises, accompany patients to referred departments for investigations. - Ensure Billing is advised to charge for all diagnostic services and bills are updated accurately. - Make bookings (reservations) for the beds if required; book appropriate bed type. - Be aware of escalation matrix. - Collect feedback from all customers. Admissions : - Receive admission request form from patient. - Conduct the admission process smoothly, ensure all documents are duly filled and signed by patient/attendant; all fields are filled in the admission portal; appropriate Bed is blocked - Collect deposit - Escort patient to the floor and assigned room - Nursing station and concerned consultant is informed about the admission OP coordinator: Ensure effective and efficient service interaction with customers, patients, colleagues. - Handle general enquiries and requests, explain procedures when required; make new and follow-up appointments. - MIS : Daily rounds Report, Daily discharge report - to be updated on time and accurately. - Offer suggestions for service quality and process improvements, cost saving based on real time operational experience. At admission: TAT of admission and room allocation - 15 min - Coordinate daily admissions: ensure bed allocation and room readiness. - Check room amenities to ensure room has items as per standard. - Supervise completion of admission formalities, ensure customer is comfortable. - Within 30 minutes of patient admission, to personally meet, introduce themselves, share contact numbers and conduct room orientation. - For Emergency admission directly to LDR, patient attenders to be met by In-charge, introduce and advised regarding room, contact numbers and relevant information. Preferred candidate profile Strong functional knowledge. Good understanding of customer service skills - Competence in:- computer skills , understands software. - Eye for detail; meticulous; accurate and thorough in completion of tasks; - Good Interpersonal Skills , team player; patient and helpful; - Capable of communicating effectively and with empathy; - Fluency in English and Regional language; - Works well under pressure, maintains calm; seeks to resolve situations gracefully; - Logical thinker, makes decisions smartly and quickly. Perks and benefits As per company standards
Posted 2 months ago
- 5 years
2 - 6 Lacs
Noida, Ghaziabad, Faridabad
Work from Office
Associate/Sr Associate (Freshers/Experienced) Voice/Chat Gurgaon, WFO Sal - 20k - 44k Inhand (Depending on Eligibility)+ MIV, + Incentives + PF 1 Side Cab, 1 Side Allowance (2k/Month) Walkin Interviews only Email your CV Paras.impacservices@gmail.com Required Candidate profile Good Communication Skills Graduate/Undergraduates Fresher 1 Year exp in International Customer Service Should be an Immediate joiner Should be in Delhi NCR For Walkin Interviews(no virtual interviews)
Posted 2 months ago
2 - 7 years
3 - 4 Lacs
Pune
Work from Office
Provide support to both prospective and existing customers by answering customer questions through in-person, phone, email. Inform customers about updates, deals, offers, promotions, and policies and keep the sales funnel in motion. Required Candidate profile Any female with minimum 2yrs of experience in handling customer support. Ensuring the customer has a positive experience with the company. Pleasing personality with positive attutide.
Posted 2 months ago
- 3 years
1 - 1 Lacs
Kolkata
Work from Office
Urgent Opening For Customer Support Executive Candidate should translate English statements to Hindi & Bengali language properly. Designation - Customer Support Executive Minimum Qualification:- 12th Pass Salary:- Rs. 10000 To Rs. 15000 Per Month (Rs. 10000 Salary for fresher with Good communication skills in Hindi and Bangali language, Rs.15000 Salary for Good communication skills in English) Work from office + Full Time ( 9 hours Job) Fixed salary + Permanent Job + incentives based on your performance. Immediate joiner requiredstomer support
Posted 2 months ago
2 - 3 years
2 - 3 Lacs
Bengaluru
Work from Office
Urgent Opening For Customer Support Executive Graduate with 1.8 years experience (in that min 6 months Banking domain experience) Language English and Tamil or Malayalam or Hindi Young and Energetic folks can apply with above eligibility. Six days working with rotational week off Job location – Kempapura, Hebbal Bangalore Monthly CTC 33K (Take-home 28k) Day shift (8am to 8pm window) Immediate joiners preferable
Posted 2 months ago
- 5 years
1 - 3 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
- Tata 1mg Customer Service - Hsc/Graduate - Good communication - Salary:- 15000 Inhand for HSC Fresher - 16000 Inhand for Graduate Fresher - Shift Timing:- 8 Hours Shift - Male Candidates 7am to 12am Window - Female Candidates 6am to 7pm Window Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. Perks and benefits High Incentives and growth opportunities.
Posted 2 months ago
1 - 6 years
3 - 4 Lacs
Bengaluru
Work from Office
Company :- Sugarfit Profile :- Customer Support Experience :- 1-4 years in Customer Support dept Salary:- Upto 4.5 LPA Location :- HSR Layout, Bangalore. Work Timings:- 7am to 4pm and 12pm to 9pm (rotational shifts) Note:- There is only face to face interview for this role so we prefer someone who has experience working in Operations or Customer Support and currently living in Bangalore, also able to join us immediately. About Sugarfit- Founded in 2021, Sugarfit provides a Personalised evidence-based path to Type 2 and Pre-Diabetes Reversal & management. Sugarfit leverages a precision health platform combining CGM sensors, Machine Learning, and Medical Science to improve human metabolic health and reverse chronic disease through precision nutrition, progressive fitness and behavioural health advice. We are backed by Cure.fit, Tanglin Venture Partners and Endiya Partners with $20M + with various rounds of funding. We at Sugarfit, looking to hire Customer Support for Bangalore Location. We prefer candidate who are currently living in Bangalore and are immediate joiners. About the Job Responsibilities- Customer Interaction: Respond to customer inquiries via phone, email, and chat promptly and professionally. Provide accurate information and solutions to customer issues. Handle and resolve customer complaints effectively. Identify and assess customers’ needs to achieve satisfaction. Troubleshoot technical issues and guide customers through problem-solving steps. Share customer feedback and suggestions with the team for continuous improvement. Escalate unresolved issues to the appropriate internal teams as needed. Overseeing the relationship with customers handled by your team. Keeping customers updated on the latest products to increase sales. Meeting with managers in the organization to plan strategically. Expanding the customer base by upselling and cross-selling. Understanding key customer individual needs and addressing these Participate in training sessions and workshops to enhance skills and knowledge.. Conducting businessreviews using CRM programs. Knowing your competition and strategizing accordingly. Inbound / Outbound Calling Experience Experience in handling high volume tickets. Seeking long term engagement. Ready to work on flexible timings. Qualifications- Excellent interpersonal and communication skills. Minimum 1 year of experience in Customer Support A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction Work Timings 9 hours shift | 6 days working with 1 day week off 7am to 4:pm and 12:00pm to 9:00pm
Posted 2 months ago
- 5 years
3 - 3 Lacs
Thane, Navi Mumbai, Dombivli
Work from Office
Designation: Phone Banking Officer (Inbound/Outbound) Payroll-Bank Payroll (Non BPo) Job Location-Vashi /Turbhe/Airoli Hyderabad-Hitech City Salary-12k to 21k Day Shift Work From Office Call 9082104424 Firdous Email- hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Candidates need to provide information about the banking products to existing customers on call Candidates Have to solved customers Query on call Graduation Must (Fresher can also apply)
Posted 2 months ago
- 5 years
2 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for International BPO || Noida || Gurgaon UG & Grad both can apply Fresher & Exp can apply Rotational shifts & Offs Salary- 15-40k in hand + Incentives 2 way Cabs Contact below: Himanshu- 9868478343 Shweta- 8168566685
Posted 2 months ago
1 - 6 years
2 - 3 Lacs
Jaipur
Work from Office
1. Collecting and analyzing customer data 2. Using CRM systems to manage relationships 3. Developing new ways to meet customers’ needs 4. Handling customer & stakeholder complaints Required Candidate profile Female candidate immediate Joiner F2F interview Good communication skills
Posted 2 months ago
- 2 years
2 - 3 Lacs
Noida
Work from Office
Urgent Hiring for Multiple Process Graduate with Excellent communication skills required in ENGLISH. Click Here To Apply https://wa.me/919220977746 Salary: 25K CTC. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 1 Year experience in BPO Graduation Mandatory Salary: 25K CTC 6 Days Working Shift - 9 Hour Rotational and Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) For Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location : Noida sector 60 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR TWINKLE Interview Details: Contact Person: HR TWINKLE Contact Number : 9220977746 Timing : Monday to Saturday from 11:00 AM to 3 PM. Address : I Energizer, A-37, GATE NO. 2, Sec- 60, Noida.Near Sector 59 metro station Feel free to refer your friends and share the contact number 9220977746
Posted 2 months ago
- 5 years
2 - 2 Lacs
Lucknow
Work from Office
Hello Career Enthusiasts! Greetings from ShiningStars ITPL We're hiring in Lucknow & Hazratganj for two exciting roles with leading e-commerce brands! Position 1: Customer Service Executive (E-commerce Process) Day Shifts | Male & Female both eligible Salary: • Freshers 17,000 CTC Shift: • Girls Day Shift • Boys Rotational Shift Experience: Up to 20,000 CTC Perks for Both Roles: Quarterly Bonus: 2,700 6 Days Working No Cab Facility | Walk-in Only Responsibilities: • Handle queries via voice or email. • Deliver excellent customer support. • Resolve customer concerns quickly and professionally Who Can Apply? • Excellent communication in Hindi & English • Fresher or experienced candidates welcome • Must be based in or willing to relocate to Lucknow Interested? Apply Now! Send your resume on WhatsApp: 9696714723 (Homa) If not reachable, just drop a message we’ll get back to you! Stay in the loop for future openings: WhatsApp Hiring Channel : https://whatsapp.com/channel/0029VaLXmHBEKyZFIm6giY0G #LucknowJobs #HazratganjHiring #CustomerSupport #SalesJobs #EcommerceCareers #DayShiftJobs #VoiceProcess #WalkInInterview #HiringNow #JobAlert #ApplyToday Would you like me to format this for LinkedIn or any other platform too?
Posted 2 months ago
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