666 Customer Queries Jobs - Page 16

GIS Mapping Team Lead - Hyderabad (Upto 15 LPA) Monthly, Quarterly, Annual performance reports, and attrition. Team handling GIS data analysis & QA Performance tracking & reporting Issue resolution & escalation Compliance & documentation Required Candidate profile Designation: Team Leader - Non-voice (GIS Mapping) Shifts: 24x7 rotational(5 Days) Cab: Both-way cab Meal: Provided Experience: Min 2 Years Connect - 9329922458, 9329922454

Job Title (External) Order Management Specialist Location(s) Gurugram, India, Type Of Position Regular Work Timings - Interested candidates can directly share CV at Pratibha@myndsol.com and akanksha.shekhar@myndsol.com Key Responsibilities- The candidate is required to support the Order Booking/Quoting process for the SW/HW orders for end customers of the organization supporting APAC region. The primary responsibility areas would comprise the following: . - Received, review and understand the customer purchase order and book the sales orders per the customer requirements in Keysight Ordering systems such as SalesForce, Oracle etc. Includes item configuration in the tool used. - Meet the SLAs of TAT and Accuracy - Includes working on change orders from the customers as per process guidelines/steps - Check the Order Acceptance Policy and ensure the criteria are met, while booking the order - Work with various internal teams including Sales Org, Approvals, Item Set up, Software team etc. to support the order booking activities - Address any queries from the customers and work internally with in Keysight to resolve these queries - Reporting of the monthly metrics to the manager including TAT and Accuracy metrics. - Identify and Drive Quality Initiatives making the process efficient and leaner, using the already established Quality Methodologies at Keysight. Support the team members as an SME for any Initiatives for the process Minimum Skills Required Strong Knowledge of MS Office tools like Excel, Power point, Outlook etc. Excellent verbal/written Communication Skills. Requires previous experience of working on an ERP platform (preferably SalesForce/Oracle Order Management) Know how of Order Life Cycle. Good Analytical Skills to understand customers' requirements and translate into Order Requirements Typing Speed of 35-40 WPM Desirable Skills: ¢ Understanding and experience of Quality Concepts and methodologies (Lean or Six Sigma) Qualifications: Graduate in any stream through a Full-Time course, with relevant experience of 5-6 years. Experience Yes No. Of Years - 3-5 years

Role & responsibilities Prior experience working with U.S. clients and in US time zones. Experience with Contract management , Contract administration or Accounting (CA inter drop out and with some accountant background will also work out who has experience in handling contracts and legal experience) Advanced skills with Excel including data analysis, reporting, and document formatting. Excellent written and verbal communication skills with the ability to manage professional correspondence and virtual meetings. Strong attention to detail, proactive follow-up, and ability to work independently across distributed teams.

Job Description: Sample registration Sample Registration Internal Report Follow-up Phone and Mail communications. External Subcontract Job follow-up Payment follow-up Report generation, verification Coordinate with lab team & customer queries Maintain Key account customer

Job Title: Customer Advisor (Blended Process) Location: Gurgaon Working Days : 5.5 Days/Week Experience: 15 years (customizable based on requirement) Shift Timings - Rotational Shift (Night Or Day) About the Role: We are looking for a proactive and customer-focused Customer Support Executive to join our team in Gurgaon. This is a blended role (voice + non-voice) that requires excellent communication skills, problem-solving ability, and a strong customer-first mindset. The ideal candidate will be stable, dependable, and enthusiastic about enhancing customer satisfaction. Key Responsibilities: Handle customer queries and concerns via calls, emails, and chats in a professional and timely manner. Provide accurate information regarding our products and services to customers. Log and maintain customer interactions and issues using the CRM tool. Resolve product or service-related problems by clarifying complaints, determining root causes, and following up to ensure resolution. Coordinate with internal teams and external stakeholders (brands/corporates) to ensure smooth execution of events or activations. Maintain a high level of customer satisfaction through efficient service delivery. Required Skills & Qualifications: Strong command over English (both written and verbal). Prior experience in customer support (voice/non-voice) preferred. Ability to multitask, prioritize, and manage time effectively. Basic knowledge of CRM tools is a plus. Graduation in any stream.

- Tata 1mg Customer Service - Hsc/Graduate - Good communication - Salary:- 15000 Inhand for HSC Fresher - 16000 Inhand for Graduate Fresher - Shift Timing:- 8 Hours Shift - Male Candidates 7am to 12am Window - Female Candidates 6am to 7pm Window Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata :- 8624868754 Perks and benefits High Incentives and growth opportunities.

CONTACT: GAGAN GUPTA - 7838781484 --WHATSAPP ME YOUR RESUME WITH BELOW DETAILS: SHARE YOUR RESUME ALONG WITH THE DETAILS MENTENIONED BELOW - Name:- Father name:- Number:- Email:- Gender:- DOB: Aadhar card number : We are hiring for International Voice Process Customer Support roles with Teleperformance. Looking for candidates who are passionate about delivering excellent customer service to international clients. PROFILE - CUSTOMER SERVICE EXECUTIVE/SENIOR CUSTOMER SERVICE EXECUTIVE/SALES EXECUTIVE SALARY - 24K IN HAND TO 40K IN HAND + LUCRATIVE INCENTIVES FREHER SALARY - 24K IN HAND FOR EXPERIENCE - UPTO 40K IN HAND BOTH SIDE CAB PROVIDED ROTATIONAL SHIFTS 5 DAYS WORKING 2 ROTATIONAL WEEK OFFS WORK LOCATION - GURGAON / NOIDA Preferred candidate profile Key Responsibilities: Handle inbound/outbound calls and resolve customer queries Ensure customer satisfaction with timely and professional solutions Follow communication scripts and standard procedures Work in rotational shifts (including night shifts) Eligibility: Graduates/Undergraduates can apply Must have excellent spoken English International voice process experience preferred Freshers with exceptional communication skills are also welcome Shift & Schedule: Rotational Shifts (24x7) 5 Days Working Location: Noida or Gurugram (Candidate must be open for either location) Perks and Benefits: Attractive salary + Huge incentives Cab facility provided Opportunities for career growth Note: You will be screened and aligned to a suitable process based on your communication skills and experience. CONTACT: GAGAN GUPTA - 7838781484 --WHATSAPP ME YOUR RESUME WITH BELOW DETAILS: SHARE YOUR RESUME ALONG WITH THE DETAILS MENTENIONED BELOW - Name:- Father name:- Number:- Email:- Gender:- DOB: Aadhar card number : https://chat.whatsapp.com/B8x5fXWbSNg1D0JDqHXusg

Job description Handling calls/queries/requests & service for inbound/out bound calls Responsible for making outbound calls & regular follow up on leads assigned Build a strong relationship with customers by understanding the customer Required Candidate profile Good communication skills writing, Oral and verbal with Regional language 1 year experience as Quality Analyst is mandatory S alary Upto 45 CTC as per experien ce 5 days work Morning Shifts Interested can call Vinay @9910155221 Walkin Interviews - Ienergizer Plot No 512-513, Udyog Vihar phase 3 , Sec-19 , Gurgaon Timings - 10 am to 6pm

Immediate Hiring for Non-Voice Process Email & Chat Process Tamil / Malayalam / Hindi / Telugu / Kannada / Odia / Bengali, ( Freshers / Experinaced) Walk-in with Resume & Walk-Out with Offer Qualification - Any Degree 2025 Passed Outs Can also Apply / Any 3 Years Dipaloma Experience - 0 to 3 Years Permanent on Role Job Internal Job Promotions Salary - Fixed Salary Avg English Communication+ Any Native Languages Like Hindi, Malayalam, Odia, Bengali, Telugu Kannada PF +ESI +Gratuity General Shift (9.30 Am to 6.30 Pm) Sunday Weekoff + Monthly Paid Leaves Roles and Responsibilities: Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Interview Location - Matrimony.com RR Tower 3, No.95, 7th floor, Guindy Industrial Estate, Water Works Road, SIDCO Industrial Estate. Exact Landmark: Opposite to Ekkattuthangal Water Distribution Station Chennai -600032 Reference- Santhosh Raj-9789907368 Mention Santhosh Raj on the top of your Resume Company Overview: Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both matchmaking and marriage related services and is also complemented by 110+ company-owned retail outlets. Its flagship matchmaking services are Bharat Matrimony, Elite Matrimony and Community Matrimony. With a strong leadership in matchmaking, the company has fast expanded into the $55 billion marriage services Industry Wedding Bazaar the Largest Wedding Services Provider and Mandaps the Largest Online Wedding Venues Platform The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come.

Hello Jobseekers, Greetings from Shiningstars! We are excited to announce new opportunities at our Noida office. If you're looking to build your career with a dynamic and growing team, we would love to hear from you! 1. Non-Voice Process (Chat Process / Backend) Location: Noida Eligibility: Open to Freshers and Experienced candidates Undergraduates and Graduates can apply Excellent communication skills in English are essential Compensation: Salary: Up to 23,000 CTC Quarterly Bonus: Up to 3,000 2. Operations Executive Location: Noida Eligibility: Graduates only Minimum 6 months of experience in the insurance industry is mandatory Compensation: Salary Range: 24,000 32,000 (based on experience) Lucrative Incentives Excellent career growth opportunities within a supportive and energetic team 3. Part-Time Non-Voice Process Location: Noida Eligibility: Open to Freshers and Experienced candidates Undergraduates and Graduates may apply Flexible part-time work schedule Compensation: Salary: Up to 14,000 CTC How to Apply: If youre interested in either of these opportunities, please share your details with: Tamanna: +91 73550 13912 Fouzia: +91 95699 02470 We look forward to helping you take the next step in your career! Best regards, Tamanna Akhtar Senior Executive HR Shiningstars ITPL

Provide product information, answer questions about services offered by the photography company. location-Bangalore - English, Kannada, Hindi & Tamil or any other language Customer Support role Contact for more details : 7483632396 (Shiva)

Solving customer queries , should speak, Telugu, English, Hindi, fluently, Call Meghana Hr 9059256406 Perks and benefits Pf, Esi

TATA HFL | Inbound | Customer Service | Voice Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Millenium Business Park, Mahape, Navi Mumbai - 400710 Contact Details:- Omkar:- 9822644197 (WhatsApp/Call)

Domain: Int Voice Process Required: International Voice Process Fresher / Grads with min 6 months to 1 year exp in Int Voice Location- Hinjawadi 5 Days Working; 2 Days off Shifts: 24/7 Both side cab Shifts: US contact: HR Haider- 9256424833

Call detractors to gather feedback Identify issues with product/service Document and share insights Escalate to relevant teams Maintain a positive, empathetic tone Meet KPIs for calls and resolution Support training and projects

- Tata 1mg Customer Service - Hsc/Graduate - Good communication - Salary:- 15000 Inhand for HSC Fresher - 16000 Inhand for Graduate Fresher - Shift Timing:- 8 Hours Shift - Male Candidates 7am to 12am Window - Female Candidates 6am to 7pm Window Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata :- 8624868754 Perks and benefits High Incentives and growth opportunities.

- Tata 1mg Customer Service - Hsc/Graduate - Good communication - Salary:- 15000 Inhand for HSC Fresher - 16000 Inhand for Graduate Fresher - Shift Timing:- 8 Hours Shift - Male Candidates 7am to 12am Window - Female Candidates 6am to 7pm Window Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. Perks and benefits High Incentives and growth opportunities.

. .Greet customers warmly and ensure a pleasant showroom experience. .Help maintain showroom cleanliness and organized displays.

Hiring for International BPO || Noida || Gurgaon UG & Grad both can apply Fresher & Exp can apply Rotational shifts & Offs Salary- 15-36k in hand Huge Incentives 2 way Cabs Complementary meals* Call @ Preety 9315067190

- Tata 1mg Customer Service - Hsc/Graduate - Good communication - Salary:- 15000 Inhand for HSC Fresher - 16000 Inhand for Graduate Fresher - Shift Timing:- 8 Hours Shift - Male Candidates 7am to 12am Window - Female Candidates 6am to 7pm Window Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. Perks and benefits High Incentives and growth opportunities.

SUMMARY Opening for fresher and experience for customer support role in a leading KPO company in Kolkata. Job Location: Kolkata (Work from Office) Salary Structure (In-Hand): Freshers: 15k in-hand Experience upto 18k inhand Key Responsibilities: Handle international customer queries related to medical billing. Ensure high levels of accuracy and compliance with medical billing regulations. Maintain and update customer records in the system. Deliver exceptional customer service and ensure prompt issue resolution. Meet process-driven quality and productivity targets . Requirements Eligibility Criteria: Education: Undergraduates & Graduates both can apply. Experience : Freshers & experienced professionals (up to 7+ years) are eligible. Communication Skills: Excellent English communication is mandatory (verbal & written). Benefits Perks & Benefits: Cab Facilities for employees. Sat/Sunfixed off PF/Medical insurance coverage IJP- Internal job promotion opportunity Incentive over and above the salary

Hiring for BPO Voice Process and Email & Chat Process -Semi Voice Work location Marathahalli Bengaluru Eligibility : Graduate with 1yr experience in any bpo as Voice Process and Email & Chat. Client budget 27k ctc. Required Candidate profile Excellent English Verbal and written + Hindi communication. 6 days working and 1 Rotational off. Age limit not above 32yrs E-brdassociates@workmail.com OR call 8377024167. 9560576207

Opening for MNC's Company 24/7 RO 2 RO Wkoff Location- Thane, Navi Mumbai, Mumbai HSC-Graduate fresher and Exp both will do Salary :- Upto 40k Interested Candidates Contact via (aniket@careerguideline.com) or WhatsApp ( 8828150388)

Responsibilities: * Manage customer queries via phone, email & chat * Resolve issues promptly & professionally * Collaborate with teams on process improvements

POSITION: L3 Consultant L3 Profile (includes IJS, OTF, Proactive escalations, Blogs L2, BNPL, ECR, FK India, H&S, Legal, WCS, Social Media Backend, Sensitive, Service Recovery, Cockpit) JOB SUMMARY: To handle queries and complaints from customers tactfully, provide excellent customer experience at every interaction and ensure end-to-end resolution by taking complete ownership for the customer in every transaction. The goal is to gradually achieve superior customer engagement and ensure a significant improvement in customer experience. Being a part of this team also means to be the whistleblower, highlighting issues impacting customers both externally and internally. KEY ATTRIBUTES Demonstrated commitment to delivering exceptional customer service and driving continuous improvement initiatives by effective handling of arguments, service denials, and rebuttals and handling high anxiety customers with composure Displays accountability and ownership in customer interactions ® Strong analytical and problem-solving skills, with the ability to think critically and creatively to resolve customer issues ® Strong time management abilities ® Flexible in learning and cross-skilling across processes ® Exhibits good phone etiquette and call handling QUALIFICATION / ELIGIBILITY CRITERIA : (Pre Requisite) ® Graduating in any stream is a mandate ® 100% WFO ® Minimum 1 year customer support role (exp working on escalation desk would be a plus) ® Flexible working in all the shifts (Should be willing to work for the customer without having constraints to timings/shifts) ® Excellent spoken (English & Hindi) and written language skills (English) with an ability to compose a grammatically correct, concise and accurate written response Hiring Criteria: Language: English and Hindi fluency (Versant B1 - CEFR Rating) (Versant 4) Typing proficiency - Typing test (30 WPM with 85% accuracy) Customer Service Mindset - Psychometric test + Problem solving Interviews - By FK assessor + Operations *Versant B1 is equivalent to Versant 4 and the score ranges from 47-57