Posted:2 days ago|
Platform:
On-site
Full Time
Location: Noida (6 days/week)
Experience Required: 1 – 3 years
Compensation: INR 13,000 – INR 17,000/month (Based on experience)
Job Type: Full-time
About Us:
We are seeking a confident and customer-centric professional to manage customer queries, convert inquiries into orders, and Key Responsibilities:
- Respond to inquiries via call, WhatsApp, and chat
- Assist customers with product selection and order details
- Handle complaints with empathy and resolution-oriented approach
- Coordinate with the ads/marketing team for lead quality feedback
- Retarget previous customers using order history
- Maintain Excel trackers for follow-ups and performance
Prerequisites:
- Prior experience in customer service, BPO, or support teams
- Excellent verbal and written communication (Hindi & English)
- Confident, polite, and persuasive tone
- Organized and detail-oriented
KPIs:
- Lead-to-order conversion ratio
- Customer satisfaction and review quality
- Resolution turnaround time and complaint handling
Job Type: Full-time
Pay: ₹13,000.00 - ₹17,000.00 per month
Work Location: In person
The Bakistry
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Hyderabad, Chennai, Bengaluru
Experience: Not specified
2.5 - 4.25 Lacs P.A.
1.56 - 2.04 Lacs P.A.
Bengaluru, Karnataka
1.8 - 2.4 Lacs P.A.
Experience: Not specified
1.5 - 2.0 Lacs P.A.
Noida, Uttar Pradesh
1.56 - 2.04 Lacs P.A.
Mumbai, Maharashtra, India
5.0 - 10.0 Lacs P.A.
Ahmedabad
Experience: Not specified
2.0 - 5.0 Lacs P.A.
Experience: Not specified
1.0 - 4.0 Lacs P.A.
3.6 - 3.6 Lacs P.A.
Chennai, Tamil Nadu
Salary: Not disclosed
