Customer Engagement Representative

As a Customer Engagement Representative at our company, you will play a crucial role in connecting with our clients to provide them with updates on the latest developments in ModenX. Your responsibilities will include reaching out to clients via outbound calls, sharing information on new features, and gathering feedback to enhance our product offerings. You will be the voice of ModenX, representing our brand with professionalism and enthusiasm. In this role, you will focus on building and maintaining relationships with existing clients, ensuring their continued engagement and satisfaction. Additionally, you will be involved in identifying potential new clients, setting up introductory meetings, and collaborating with the sales and product teams to drive new opportunities. To excel in this position, you should possess strong communication skills in both English and Hindi, a customer-centric approach, and the ability to take initiative and be proactive. Your interpersonal skills will be valuable in fostering positive relationships with clients and working collaboratively across teams. Joining our team offers you a dynamic and collaborative work environment where your contributions will directly impact our success. We provide a competitive salary with growth opportunities and the chance to work with an innovative retail-tech company that is transforming the industry. If you are passionate about customer engagement and eager to be part of a fast-growing team, we encourage you to apply today by sending your CV to hr.india@bdiplus.com. This is a full-time, permanent position with benefits including health insurance, paid time off, and Provident Fund. The work schedule is during the day shift from Monday to Friday. The ideal candidate will have at least 3 years of work experience. We look forward to having you join our team and contribute to our continued growth and success.,