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Customer Care Professional

Customer Care Professional

RMoney

1 - 2 years

1 Lacs

Agra

Posted:1 day ago| Platform:

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Skills Required

Outbound Demat Excel Customer satisfaction Issue resolution

Work Mode

Work from Office

Job Type

Full Time

Job Description

Handle inbound and outbound calls, emails, and chats to resolve client queries related to trading, demat accounts, and transactions

-Address and resolve complaints related to order execution, fund transfers, margin issues, or statements

-Assist in onboarding new clients and guiding them through the account activation process

-Coordinate with internal departments for issue resolution

-Follow-up with clients for feedback and ensure customer satisfaction

-Hands on experience on excel

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RMoney

6 Jobs

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