CSM/PMO

You are a skilled professional seeking an opportunity to join Huron, a global consultancy that partners with clients to drive strategic growth, spark innovation, and navigate through continuous change. By combining strategy, expertise, and creativity, Huron accelerates operational, digital, and cultural transformations for clients, empowering them to shape their future. As the Digital Managed Services Client Success Manager (CSM) & PMO at Huron, you will play a pivotal role in ensuring the successful delivery of managed services to clients. Your responsibilities will include leading a team effectively, managing client relationships, overseeing service delivery, and driving continuous improvement. By excelling in these areas, you will contribute to the growth and profitability of the organization's managed services department. This role demands strong leadership skills and a customer-centric approach to provide exceptional service experiences that surpass client expectations. Key Responsibilities: - Engage with clients regularly to establish clear expectations regarding project roles, responsibilities, approach, progress, and outcomes. - Contribute to the sales cycle by participating in new business development, renewals, RFP responses, SOW and Change Order creation, and execution. - Proactively monitor contribution margin and forecast prospective outcomes. - Represent Huron in Quarterly Business Reviews with clients, offering updates and insights to facilitate strategic decision-making. - Maintain proactive communication internally with leadership, account Managing Directors, and Business Development Managers to ensure strategic account management. - Manage projects and their outcomes efficiently. - Monitor, manage, and report on the execution of deliverables. - Oversee project administrative functions to support successful execution, including billing, setup communication, and contract coordination. - Monitor and report progress to key stakeholders. - Uphold best practices and procedures aligned with successful project management methodologies. - Manage Engagement Assurance best practices, encompassing Financial & Operational activities in Workday. Preferred Qualifications: - Proficiency in program management and analytical skills. - Excellent communication and interpersonal abilities. - Capacity to collaborate effectively in a team-oriented environment. - Strong organizational and time management proficiencies. - Customer-focused mindset with a dedication to delivering high-quality service. - Familiarity with ITIL or other service management frameworks. Position Level: Senior Manager Country: India,