36 Crm Integration Jobs

Develop and execute CRM campaigns leveraging Braze platform tools, in partnership with the Development team, CRM team and 3rd party email agency . Required Candidate profile Experience in a CRM platform such Salesforce Marketing Cloud. Braze experience is strongly preferred. Experience working with a Consumer Products, Retail or DTC Ecommerce company

Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the effort to design, build, and configure applications - Act as the primary point of contact - Manage the team and ensure successful project delivery Professional & Technical Skills: - Must To Have Skills: CRM Marketing experience is mandatory - Good To Have Skills: Experience with other CRM platforms - Strong understanding of Microsoft Dynamics CRM architecture and customization - Experience in developing and implementing CRM solutions - Knowledge of CRM integration with other systems - Familiarity with CRM data migration and data management - Ability to troubleshoot and resolve technical issues - Excellent communication and leadership skills Share Cvs- maya@mounttalent.com

1. We urgently Looking for Dyanmic 365 engineer. 2. Design, develop, and maintain customizations in Dynamics 365 CRM including plugins, custom workflow activities, and JavaScript. 3.Implement and troubleshoot API integrations and Azure Functions. Required Candidate profile 4.Develop and manage SSIS packages using KingswaySoft for data migration & Integration 5.Solid experience with KingswaySoft SSIS for CRM data integration

Job Overview: We are looking for an experienced Digital Marketing Campaign Manager to lead and manage digital campaigns from start to finish. The ideal candidate should have strong knowledge of Meta and Google Ads, experience handling teams, and a background in real estate marketing. You must be comfortable working in a fast-paced environment, handling pressure, and working flexible hours, including weekends when needed. Skills and Qualities: Strong leadership and communication skills Proactive, detail-oriented, and result-focused Hands-on experience with Meta Ads Manager and Google Ads Comfortable with high-budget campaign management Skills knowleges : SEO , META ADS , LEAD GENERATION, VIDEO EDITING , PHOTO SHOP , CRM CANVA .

About Velocity : - Velocity is building the future of financial services for new-age businesses in India. Our vision is to build products that empower new age businesses by solving multiple growth problems for them. Velocity is Indias largest Revenue Based Financing (RBF) platform. RBF is a new kind of financing where businesses can raise funds based on the ongoing and future revenues. We work directly with over 5000 brands in the country and have currently 1000+ brands live on our portal benefiting and growing with RBF capital. Founders are IIT-IIM alumni, with prior experience across management consulting, venture capital and fintech startups. We are driven by the mission to empower small business owners with technology and dramatically improve their access to financial services. We have raised a total of $30M across 2 rounds of funding and are backed by some of the most marquee global investors including Peter Thiel's Valar Ventures. Job Overview A highly impactful and high visibility role for a potential leader with strong business acumen, cross-functional aptitude, and sharp execution DNA; working directly with the co-founders and functional heads to drive key initiatives that directly impact the top-line. The Growth Strategy Manager will drive strategic initiatives focused on revenue growth. You will be responsible for identifying, driving and tracking new initiatives that accelerate growth, across partnerships, funnel optimization etc.. This individual should have at least 1 years of experience in operations, growth, strategy, lending, or analytics, preferably at a startup and at least 2 years of experience at a consulting firm. About the role: Identification of Growth levers (B2B)across top of the funnel, funnel optimization and partnerships Driving initiatives end to end from conceptualization to execution to tracking, and constantly building feedback loop from implementation to solutioning Develop and execute Go-To-Market strategies for Velocity in various geographies Carry out competitive analysis and be on top of market dynamics Coordinate with different functions within the organization - growth, product, engineering among, credit and others in the deployment of the business initiatives identified While this role works on strategically central problem statements, it is not a gyaan role where the output is a powerpoint. It requires quick understanding of the problem context, developing an approach for resolution, and hands on execution either independently or with relevant stakeholders Stay updated with the fast-changing fintech landscape Here’s what you require: Bachelors/ masters degree from Tier 1 college – IIT/ IIM (MBA not mandatory) or qualified CAs (either this or a very strong proof of work in scaling a startup) 2-4 years of experience in either top tier consulting firms (MBB) or Strategy/ CEO’s Office in high growth tech startups Experience of having worked across strategy and execution pieces Exceptional analytical and quantitative problem-solving skills Excellent verbal and written communication with interpersonal skills Go getter attitude with creative thinking abilities Ability to work collaboratively in a team environment High-level proficiency in Excel Benefits: Comprehensive Medical Insurance Coverage Significant ESOPs Free Lunch and Snacks Sports reimbursements Relocation allowances Free Lunch and Snacks

Role & responsibilities 1. Candidates must have experience in Zoho Tool. 2. Good Problem-Solving Skills and good knowledge of Data Structure. 3. Develop responsive and performance user-facing features using JavaScript frameworks (React, Angular) Html, and CSS predecessors. 4. Contribute to the ongoing proof of concepts and feature development of the products, working with the broadly defined scope and estimates. 5. Should have understanding of code versioning tools such as Git, SVN, Zoho . Skills: 1. Proficient in Zoho , HTML, CSS, JavaScript: Essential for all web development. 2. Expertise in Angular and React: Must have deep knowledge of any one of these frameworks. 3. Good Communication Skills: Able to articulate ideas clearly. 4. Strong Logical and Analytical Skills: For solving complex problems. 5. Familiarity with Version Control: Proficiency in Git or similar tools. 6. Responsive Design Principles: Capable of creating adaptive user interfaces. 7. Teamwork and Independence: Can collaborate and work solo effectively. 8. Knowledge of Testing Frameworks: Experience with Jest, Mocha, Jasmine, etc. 9. Continuous Learning: Stays updated with the latest technologies and practices. Note : You can also apply via - https://careers.oodles.io/jobs/1108/

Hi All, Company Website: https://www.remoteresource.com/ Hire Remote Staff & Virtual Employees | Remote Hiring Experts Remote Resource makes remote hiring easy. Hire remote staff and employees across finance, IT, and more. Hire a Virtual Employee Now. www.remoteresource.com LinkedIn Page: https://www.linkedin.com/company/remoteresourcellc/ Job Title: GHL CRM Expert Job Type: Full-time Experience: 1-4 Years About the Role: We are looking for a highly skilled and experienced Go High Level (GHL) Expert to join our dynamic team. This role requires a proactive individual who is deeply familiar with the GHL platform and can take ownership of CRM setups, funnel development, automation workflows, and membership site creation. The ideal candidate will bring strategic thinking, technical expertise, and a keen eye for user experience. Key Responsibilities: Set up, customize, and manage the Go High Level CRM for clients and internal projects. Create and optimize sales funnels, websites, and landing pages using GHLs drag-and-drop builder. Design and implement automated workflows for lead generation, nurturing, and client retention. Build and manage course content using GHL’s membership and e-learning features. Integrate third-party tools and APIs with GHL for enhanced functionality. Troubleshoot and resolve issues related to platform functionality, automation, or integrations Collaborate with marketing, sales, and tech teams to align CRM strategies with business goals. Monitor and analyze performance data to improve system efficiency and user experience. Required Qualifications: 1-4 Years of proven experience with Go High Level (GHL) Strong understanding of CRM architecture and automation workflows Proficiency in funnel building, landing page design, and web form integration Experience with GHL Memberships for course/module creation Familiarity with email marketing, SMS campaigns, and pipeline management Ability to manage multiple projects simultaneously and meet tight deadlines Strong communication and problem-solving skills Basic knowledge of HTML/CSS is a plus.

2 months paid internship Location - The White Teak Company Prestige Tech Park 3, Marathahalli Bangalore - 560103 Monday to Fri - WFO

We are a Mumbai-based digital performance marketing agency established in 2009, specializing in ROI-driven campaigns through Google Ads, Meta Ads, LinkedIn Ads, SEO, and analytics. We work with fast-scaling D2C brands and B2B clients across India, Dubai, Europe, and the US. As we continue to scale, we're looking for a Website Developer (WordPress & Shopify) to join our in-house team and help build, maintain, and optimize websites that convert. Key Responsibilities: Develop, customize, and manage responsive WordPress and Shopify websites for B2B and D2C clients. Use tools like Elementor, WP Bakery, ACF, Liquid to build pixel-perfect, fast-loading, SEO-optimized sites. Conduct regular website audits (daily/weekly/monthly) to manage speed, performance, upgrades, plugin updates, and backups. Implement integrations with CRMs (HubSpot, Zoho, Salesforce) , payment gateways, email marketing tools, and APIs. Collaborate with the performance marketing and SEO teams to: Add tracking pixels (GA4, GTM, Meta Pixel, LinkedIn Tag). Implement technical and on-page SEO enhancements. Conduct A/B testing and support conversion rate optimization. Interact with clients to understand requirements, present website structures or mockups, and ensure client satisfaction. Maintain documentation and task checklists for development, maintenance, and version control. Required Skills & Tools: CMS & Front-End: WordPress (Elementor Pro, ACF, WP Rocket), Shopify (Liquid, Shopify 2.0) HTML5, CSS3, JavaScript/jQuery, PHP (basic), JSON Plugins & Tools: Yoast SEO / RankMath, WP Rocket, WPML, Gravity Forms, Cloudflare, ShortPixel Shopify CLI, Flow, Shogun, Judge.me, Klaviyo Integration Tools: Zapier, Make (Integromat), webhook integrations, API setups AI & Automation: Familiarity with AI tools like ChatGPT, CodeWP, Durable, Framer, GitHub Copilot Using AI to assist in layout generation, copy, testing, and troubleshooting Project Tools: GitHub, Trello/ClickUp, Figma, Canva, Adobe XD (for UI/UX) Who You Are: You have 3+ years of hands-on experience developing WordPress and Shopify websites. Youre confident working on integrations and plugin customizations. You stay updated with the latest design trends, AI tools, and dev practices . You communicate clearly with clients and teammates. Youre proactive, organized, and can work in a fast-paced marketing environment.

We're hiring a Google & Social Media Ads Specialist with expertise in campaign planning, content strategy, ad copywriting, audience targeting, and performance optimization across Google, Facebook, Instagram & LinkedIn.

Lead architecture & development of custom HubSpot solutions across hubs; create modules, templates, APIs, workflows, and integrations; enhance UX, automation & data integrity; support digital campaigns; ensure best practices and platform updates.

Proven GHL experience (show us your work) Native-level English Available MonFri, at least 6 hrs/day in AEST Apply with the word magenta somewhere in your response Bonus if you know Closebot or WordPress

LocationsPune, Indore, Bangalore, Hyderabad Contract duration6 months to 1 year 1. Must have worked on development of Customer Service & marketing Modules 2. Having knowledge of CRM integration with other backend & frontend systems. 3. Knowledge of different API for integration 4. Good to have knowledge of different modules. Looking for immediate joiners.

We are looking for skilled and motivated Zoho Developers to join our growing team in Gurgaon and Mumbai. The role involves designing, developing, and customizing solutions using the Zoho suite (Zoho CRM, Zoho Creator, Zoho Books, etc.).

Job Information Job Opening ID ZR_2095_JOB Date Opened 09/01/2024 Industry Technology Job Type Work Experience 4-6 years Job Title Microsoft Dynamics 365 Developer City Pune City Province Maharashtra Country India Postal Code 411001 Number of Positions 4 LocationsPune, Indore, Bangalore, Hyderabad Contract duration6 months to 1 year 1. Must have worked on development of Customer Service & marketing Modules 2. Having knowledge of CRM integration with other backend & frontend systems. 3. Knowledge of different API for integration 4. Good to have knowledge of different modules. Looking for immediate joiners. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Purpose of the Job Tamara Leisure Experiences is looking for an experienced Marketing Automation Specialist with expertise in Salesforce, Zoho, HubSpot, and similar tools to drive the optimization of our marketing campaigns and enhance customer engageme nt across all touchpoints. Role & responsibilities 1. **Marketing Automation Strategy:** Develop and implement comprehensive marketing automation strategies to streamline processes, improve efficiency, and maximize ROI across all m arketing initiatives. 2. **Campaign Management:** Oversee the end to end execution of marketing campaigns, including email marketing, lead nurturing, segmentation, and personalization, using platforms such as Salesforce Marketing Cloud, Zoho Campaigns, an d HubSpot. 3. **Platform Management:** Manage and optimize marketing automation platforms, including Salesforce, Zoho, HubSpot, and other relevant tools, to drive efficiency and effectiveness in campaign delivery. 4. **Data Analysis:** Analyze campaign performance metrics, customer data, and user behavior to identify insights, trends, and opportunities for optimization and personalization. 5. **Lead Generation and Nurturing:** Implement lead generation and nurturing programs to drive qualified leads through the sales funnel, optimize conversion rates, and enhance customer retention. 6. **Content Development:** Collaborate with the content team to develop compelling content assets tailored to different segments of the target audience and stagesassets tailored to different segments of the target audience and stages of the customer journey.of the customer journey. 7. **A/B Testing and Optimization:** Conduct A/B tests to optimize email content, subject lines, 7. **A/B Testing and Optimization:** Conduct A/B tests to optimize email content, subject lines, CTAs, and other elements to improve engagement, conversion rates, and overall campaign CTAs, and other elements to improve engagement, conversion rates, and overall campaign performance.performance. 8. Integration and Automation8. *Integration and Automation:** Integrate marketing automation systems with CRM platforms, :** Integrate marketing automation systems with CRM platforms, website analytics tools, and other marketing technologies to ensure seamless data flow, lead website analytics tools, and other marketing technologies to ensure seamless data flow, lead management, and attribution.management, and attribution. 9. **Compliance and Best Practices:** Stay abreast of industry best pr9. **Compliance and Best Practices:** Stay abreast of industry best practices, regulations, and actices, regulations, and guidelines related to email marketing, data privacy, marketing automation, and CRM integration.guidelines related to email marketing, data privacy, marketing automation, and CRM integration. 10.10. **Cross Functional Collaboration:** Collaborate closely with cross functional teams, including marketing, sales, IT, and customer service, to align marketing automation initiatives with business objectives and priorities.

We are hiring an experienced Email Marketing & Automation Specialist for a 12-month full-time position based in Noida The candidate will work closely with a leading B2B SaaS client, managing end-to-end email campaign execution using Pardot and Salesforce Responsibilities include campaign building, segmentation, workflow automation, data governance, and lead management The role also involves setting up and optimizing forms, landing pages, tracking, analytics, and reporting A strong understanding of GDPR, CAN-SPAM compliance, lead scoring, and close coordination with the clients CRM/Marketing Ops team is essential Immediate joiners with 6--8 years of experience and at least 4 years in Pardot/Salesforce are preferred

Job Summary The Technical Architect will be responsible for designing and implementing a state-of-the-art Contact Centre solution using AWS Connect and building a CCaaS solution. The ideal candidate will have extensive experience in the Contact Centre domain, a deep understanding of AWS services, experience documenting existing solutions, and a proven track record of leading large-scale technology transformations. Key Responsibilities Led the Contact Center transformation team's entire project lifecycle, including design, architecture, and implementation. Collaborate with stakeholders to understand business requirements and translate them into technical solutions. Develop and maintain architectural blueprints and detailed technical documentation. Ensure the contact centre solution's scalability, reliability, and security. Integrate AWS Connect with other AWS services and third-party applications to enhance contact centre capabilities. Communicate effectively with stakeholders and the project team to ensure alignment on project goals, requirements, and progress. Provide technical leadership and mentorship to the project team. Conduct regular reviews of system performance and make adjustments as needed. Stay up-to-date with the latest industry trends and best practices in Contact Centre technology and AWS services. Coordinate with vendors and external partners to ensure seamless integration and delivery of the solution. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degree preferred. Minimum of 8 years of experience in the Contact Centre domain, focusing on technology transformation. Proven hands-on experience with AWS Connect and its whole ecosystem Strong understanding of Contact Centre technologies, including IVR systems, ACD, CTI, and CRM integration. Excellent problem-solving skills and the ability to think strategically. Strong communication skills and the ability to collaborate effectively with cross-functional teams. AWS certification(s) such as AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or similar is highly desirable. Experience with Agile/Scrum methodologies is a plus. Location-Remote,Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

Exp: 3 to 6 years Notice: Immediate Or Serving Notice Location: Noida and Hyderabad Responsibilities: Collaborate with clients to gather and understand their business requirements. Design and develop Zoho One solutions tailored to meet client needs. Customize and configure Zoho One applications such as CRM, Creator, Books, and more. Give demo to clients and gather feedback for improvements. Integrate third-party applications when necessary. Perform data migration and ensure data integrity. Troubleshoot and resolve issues as they arise. Stay updated with the latest Zoho One features and updates to recommend improvements. Requirements: 3 - 6 years of hands-on experience as a Zoho Developer. Proficiency in customizing and configuring Zoho One applications. Strong understanding of Zoho Creator, Zoho CRM, Zoho Books, and other Zoho products. Experience with Zoho API integrations. Knowledge of web technologies (HTML, CSS, JavaScript). Excellent problem-solving skills and attention to detail. Strong communication and client-facing skills. Zoho certifications (preferred but not required).

Job Summary: We are seeking an experienced and skilled Zoho CRM Specialist with 5-6 years of hands-on experience to join our dynamic team. As a Zoho CRM Specialist, you will be responsible for managing, customizing, and optimizing our Zoho CRM to enhance the effectiveness of sales, marketing, and customer service processes. The ideal candidate will possess in-depth technical expertise in Zoho CRM, have experience in system integration, and be able to collaborate with cross-functional teams to improve CRM usage and adoption. Key Responsibilities: Zoho CRM Customization & Configuration: Customize Zoho CRM modules (Leads, Accounts, Contacts, Opportunities, etc.) based on business requirements. Create custom fields, layouts, and reports to ensure efficient CRM usage. Develop automated workflows, process management rules, and email alerts to improve business processes. Data Management & Integration: Import, export, and manage data within Zoho CRM, ensuring data quality and consistency. Integrate Zoho CRM with other third-party applications and tools, including marketing, finance, and ERP systems. Set up and maintain Zoho CRM integrations with email, calendar, and other business systems. User Training & Support: Provide end-user support to resolve CRM-related issues and queries. Train sales, marketing, and customer service teams on Zoho CRM best practices and new features. Create and maintain user manuals, training materials, and FAQs. Reporting & Analytics: Build and manage custom reports and dashboards to track sales performance, lead conversion, and customer engagement. Analyze CRM data to provide insights and recommendations for business growth and improvement. System Optimization & Maintenance: Continuously monitor and optimize CRM system performance to improve user experience and data accuracy. Conduct system updates, troubleshoot errors, and ensure data backup procedures are in place. Work with internal teams to define and implement new CRM features and improvements. Project Management: Work closely with the project management team to implement Zoho CRM-related projects on time and within budget. Ensure smooth rollouts of new Zoho CRM versions, updates, and features. Requirements Bachelors degree in business administration, IT, or a related field (or equivalent experience). 5-6 years of hands-on experience working with Zoho CRM or similar CRM platforms. Strong experience in Zoho CRM customization, configuration, automation, and integration. In-depth understanding of sales, marketing, and customer service processes. Experience with Zoho Analytics, Zoho Reports, and other Zoho products is highly preferred. Proficiency in data management, report creation, and data visualization. Knowledge of CRM-related integrations (API, webhooks, third-party tools, etc.). Ability to handle multiple projects simultaneously while meeting deadlines. Strong communication and interpersonal skills with the ability to collaborate with cross-functional teams. Certifications in Zoho CRM or Zoho Creator (optional but preferred). Desired Skills: Strong problem-solving and troubleshooting skills. Familiarity with workflow automation and business process optimization. Experience with data migration and CRM system implementation.

Role & responsibilities: Solution Design : Develop and design tech-infused solutions that align with business objectives and client requirements. Integration : Ensure seamless integration of CRM systems with other business applications and processes. Process Optimization : Analyze and optimize business processes to improve efficiency and customer satisfaction. Stakeholder Collaboration : Work closely with stakeholders to understand their needs and provide technical guidance. Compliance : Maintain awareness of compliance with policies and procedures related to CRM systems. Technical Leadership : Provide technical leadership and mentorship to the development team. Documentation : Create and maintain detailed documentation of CRM architecture, processes, and configurations. Preferred candidate profile: Contact Centre Management Customer Experience (CX) Management Outsourcing Tech-infused Digital Capabilities. CRM (Strategy, Implementation & Delivery) Business Development & Sales Operational Management (BPO / Contact Centres) Client, Project & Account Management (Client B2B) Outsourced Service Environments (BPO & Contact Centres) Omni Channel Contact Centres, Digital Marketing, social media CRM, Back Office, Transactional & Telephony based Technologies Multi-Stakeholder Management Service Delivery Management (Software, SaaS) preferred Commercial Management Offshore Contact Centre / BPO Delivery models Contract & Project Management Third Party Vendor Management Ideally experienced in working across all industry verticals including public sector.

We are hiring a Marketing Automation & Digital Operations Specialist to take full ownership of our backend marketing systems, automation workflows, SEO execution, and inbound lead funnels. What Were Looking For: An experienced operator who can: Build and maintain marketing automation workflows across tools like: Zapier , Make.com , Clay , Smartlead , Salesrobot AI integrations (OpenAI, ChatGPT API, etc.) Execute SEO and content updates (no fluff content, real impact SEO) Manage and schedule LinkedIn posts, newsletters, and social content Build lead magnets and connect them to opt-in journeys Handle CRM enrichment, segmentation, and nurturing workflows Set up and run inbound lead capture and follow-up systems Tools You Must Be Comfortable With: Zapier, Make.com, Clay, Smartlead, Salesrobot OpenAI (prompt design + API usage) LinkedIn + Buffer/Hootsuite/ContentStudio Google Search Console / RankMath or equivalent SEO tools WordPress (basic updates), Google Sheets, Notion Responsibilities: End-to-end setup and optimization of automation workflows Maintain and post scheduled content across social platforms Handle basic SEO: updating pages, publishing optimized content, tracking performance Build and manage inbound lead journeys (from landing page to email to CRM) Monitor and optimize lead flow from anonymous visitor to enriched contact Experience Required: 3+ years of hands-on experience with automation tools and marketing ops Portfolio or documented workflows showing real results Previous ownership of multi-channel marketing backend is preferred Ideal Traits: Self-starter, works independently, delivers without micromanagement Fast turnaround, documents systems clearly Clear thinker who can prioritize and simplify

Division: Lead Management System Designation: Dialer Officer Location: Ghansoli (Mahape- Navi Mumbai) Experience: 4-7 years Other Benefits: Incentives + Annual Bonus + Medical benefits. ROLES & RESPONSIBILITIES: Strategize, execute and manage dialer strategy for multiple teams to ensure campaigns are penetrated efficiently and effectively to meet established business goals and client scorecard parameters. Implement a comprehensive dialing strategy based on analytics which encompasses manual, preview and predictive dialing campaigns in combination with attended messaging and blast campaigns. Develop, analyze and distribute agent statistics and identify trends to help determine the need for strategy changes and/or training Optimize daily performance on the Dial Connection Telephony platforms and ensures appropriate staffing levels are in place to meet and exceed the necessary inbound and outbound call/contact volume Responsible for day-to-day administration and monitoring of predictive dialer system including design, build and maintenance of campaigns, calling lists, filters, reports and list strategies Manage dialer performance metrics to world class standards including service levels, occupancy and call routing to ensure KPI's are surpassed Executing dialer strategy for multiple departments Manage daily campaign strategies and campaign loads are penetrated efficiently and effectively including left messages via human or virtual Responsible for development, testing, implementation and production of daily business reporting Completes regular Quality Assurance monitoring of the dialer systems and processes Ensure State/Country compliance requirements Functions as primary point of contact to dialer strategies (sales) and advocate for team strategic insight, results and makes recommendation for process/system changes Identifying and implementing process improvements. Effective communication verbal and written skills, excellent time management and organizational skills, attention to detail and problem-solving skills and demonstrated analytical competencies Education and Experience: Minimum 4 years previous experience in a high-volume contact center while possessing the ability to handle multiple priorities and projects simultaneously Technically competent on the Dial Connection systems and involve in CRM integration with dialer system. Will be able to drive the shift alone and will be able guide subordinates in require situation. Technically strong and will be able to manage PAN INDIA dialer operations. Possess excellent verbal and written communication skills and the ability to interact professionally with a diverse group including executives, managers, supervisors, subject matter experts, and application users Communicate and collaborate with developers and subject matter experts to establish the technical and functional requirements for new contact center and marketing driven initiatives

Hands on Functional Experience in entire Sales Process and / or Service Management. 2-4 years exp. of deploying Line of Business solution (CRM) and interacting with end users and IT implementation teams. Required Candidate profile Involved in Requirement Gathering ,Documentation of processes,prototyping and testing during deployment of Line of Business application within their company / client.

As the Senior Salesforce QC Administrator, you will be instrumental in driving operational efficiency and data integrity by managing Salesforce configurations, integrations, and change management processes. You will collaborate closely with various departments to understand their business needs and translate them into effective Salesforce solutions. You will serve as a subject matter expert to support individual departments. Responsibilities: Salesforce Administration: Partner with sales, service, and operations teams to understand their needs and configure Salesforce accordingly. Manage the Salesforce instance, security, permissions, and data governance. Design and implement automations and workflows to streamline business processes. Configure and maintain custom objects, fields, layouts, and reports & dashboards. Integrate Salesforce with other enterprise applications (e.g., CRM, ERP). Develop and maintain Salesforce documentation and user training materials. Analyze Salesforce data to identify trends and opportunities for improvement. Stay up to date on the latest Salesforce features and best practices. Implement effective change control procedures and documentation. Quality Control & Testing: Establish testing protocols to validate Salesforce updates before deployment. Develop automated testing scripts and manual validation processes to ensure system integrity. Conduct thorough sandbox testing and user acceptance testing (UAT) in collaboration with stakeholders. Maintain strict version control and change logs to document testing results and system modifications. Deployment & Change Management: Lead deployment efforts, ensuring that Salesforce changes move from sandbox to production with minimal disruption. Manage release cycles, including hotfixes, major updates, and system enhancements. Implement structured rollback plans to mitigate deployment risks. Maintain documentation in Azure DevOps, tracking all system changes and deployment statuses. Oversee the intake of change requests, ensuring clear documentation, prioritization, and implementation guidelines. Ensure all deployments meet compliance and security standards, adhering to best practices for data governance. Qualifications Minimum of 7 years managing complex projects in an English-based environment. Ability to work independently and manage multiple priorities. Minimum 3 years of experience as a Salesforce Administrator. Excellent analytical and problem-solving skills. Proven experience in Salesforce configuration, customization, and automation. Strong understanding of Salesforce Sandbox Environments and deployment tools Experience with Salesforce integrations. Experience with Azure DevOps or similar version control systems. Strong understanding of change management principles and methodologies.