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1.0 - 6.0 years

3 - 6 Lacs

Bengaluru

Work from Office

We are hiring for Top BPO's for customer support. Hiring for content moderation Key skills required: Should have exp in content moderation Need only graduates with 1 year experience into content moderation Salary - 30% hike up to 6 LPA call namritha@7795311104 call misha@7848820042 call pooja@9886112704 7848820046 , 7829423175

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1.0 - 6.0 years

3 - 6 Lacs

Bengaluru

Work from Office

We are hiring for Top BPO's for customer support. Hiring for content moderation Key skills required: Should have exp in content moderation Need only graduates with 1 year experience into content moderation call namritha@7795311104 call misha@7848820042 call ishitha@7829423175 call harshitha@7848820045 call pooja@9886112704 7848820046 , 7829423175

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1.0 - 5.0 years

0 Lacs

kochi, kerala

On-site

The Content & Community Operations Executive will be responsible for managing digital operations for Bigg Boss Season 7 Malayalam and Telugu on a 3-month contractual basis. Your primary duties will include overseeing real-time community interaction, editorial publishing, and quiz-based engagement across live feeds and simulcast episodes. For the Telugu live feed operations, you will moderate the live chat to ensure a safe and engaging viewer environment. You will also be responsible for publishing editorial content/cards based on live show events in real-time and coordinating with content teams to reflect key show moments across platforms. During simulcast episodes, you will manage chat moderation and editorial card publishing. Additionally, you will conceptualize and create engaging questions for the JDDD quiz and execute quiz publishing operations with high accuracy and timeliness. Collaboration with internal teams to ensure seamless viewer interaction and experience is also a key responsibility. In Moment-to-Moment (MTM) Content Management, you will moderate user-generated memes to ensure adherence to platform guidelines. Furthermore, you will upload and manage creative templates for meme creation and fan engagement. The ideal candidate should have proficiency in English and Telugu (written & verbal). Prior experience in live content moderation, digital publishing, or online community management is required. An understanding of reality show formats and audience interaction patterns is essential. Strong attention to detail and the ability to manage fast-paced, real-time content workflows are crucial. Familiarity with live publishing tools and digital content trends, as well as strong communication skills for collaborating with multiple teams, are also necessary. Preferred qualifications include a background in media, communications, journalism, or digital content, experience working with entertainment properties or live digital broadcasts, and a creative approach to user engagement and content ideation.,

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10.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

As a Trust and Safety Operations Lead at Google, you will be responsible for overseeing the support operations to ensure compliance with key metrics. You will play a crucial role in leading training and support for review teams, driving process improvements for operational scale and quality. Additionally, you will collaborate with Content and Artificial Intelligence (AI) Policy leads on program implementation, managing risks, and developing roadmaps for adoption across teams. Your role will involve working cross-functionally to enhance the developer experience by gathering insights, leading projects to improve policy experiences, and enabling compliance. As a key member of the Trust and Safety team, you will take charge of analyzing support features, establishing tracking and reporting mechanisms to provide data-driven insights and recommendations to stakeholders. The Trust and Safety team at Google is dedicated to addressing the most significant challenges that impact the safety and integrity of Google products. By leveraging technical expertise, problem-solving skills, user insights, and effective communication, team members like you strive to protect users and partners from abuse across various Google platforms such as Search, Maps, Gmail, and Google Ads. As a Trust and Safety Operations Lead, you are expected to think strategically, collaborate globally, and work closely with Google engineers and product managers to identify and combat abuse and fraud cases efficiently. Your commitment to upholding trust in Google and ensuring the utmost levels of user safety is paramount, making your role essential in maintaining the integrity of the platform.,

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1.0 - 3.0 years

0 - 0 Lacs

hyderabad

On-site

Process : International non voice process ( Content Review ) Qualification : Any Graduation or PG Experience : Min 1 year into any BPO experience CTC: Upto 3.4LPA max Based on previous CTC Shifts : Rotational shifts 5 days working 2 week off Should have all necessary documents 2 way cab facility Immediate joining Work From Office Work location : Mind Space Rounds of interview : 1. HR 2. English Assessment (Choose the Options ) 3. Writex assessment ( Only Email Writing on the Topic given) 4. Ops Carry ur updated resume and Mention Vaishnavi Yadav on top of ur resume Reach STRYDE CONSULTNG by 9:30am on 25-07-25(Friday) You can reach out on 8328476215

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2.0 - 6.0 years

0 Lacs

haryana

On-site

As a Content Moderator, you will be responsible for interacting with various forms of content including images, videos, and text related to everyday life. This may also encompass sensitive topics such as bullying, hate speech, child safety, depictions of harm to self and others, and harm to animals. Your main duties will include ensuring legal compliance and safety of all content uploaded to the platform, noting that this position may involve exposure to disturbing and potentially harmful content. You will also play a key role in developing, improving, and maintaining standards for the security of online communities. Additionally, you will work on enhancing the content management strategy for short video platforms and coordinating with relevant departments to manage content that violates policies in a timely manner. To excel in this role, you must have the ability to work effectively in a high-tempo environment, adapt to challenges as they arise, and exhibit resilience and commitment to self-care to manage the emotional demands of the position. Minimum qualifications for this role include fluency in English and Nepali, with English being the primary language for work. You should also have familiarity with the Internet and knowledge of local laws, policies, and regulations. Cultural sensitivity, an understanding of global/regional current affairs, and an active interest in short video platforms are essential. Preferred qualifications for the Content Moderator position include holding a Bachelor's degree or higher education.,

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2.0 - 6.0 years

0 Lacs

haryana

On-site

As a Social Media Marketing Specialist at Scry AI and its subsidiary brands, you will be responsible for developing and implementing social media strategies to enhance brand visibility and engagement. Your key tasks will include setting up and optimizing company pages across various platforms, moderating user-generated content, and creating engaging videos for both short-form and long-form content. You will also be involved in organizing live events on social media, managing social media calendars, and collaborating with internal departments for reputation management and coordination. To excel in this role, you should have prior experience in social media marketing, strong presentation and communication skills, and a good grasp of social analytics tools. Additionally, you should possess knowledge of online marketing principles and major marketing channels. A positive attitude, attention to detail, and excellent multitasking abilities are essential for success in this position. Fluency in spoken English and a confident extroverted personality are also highly valued traits. In summary, as a Social Media Marketing Specialist, you will play a crucial role in driving the brands" social media presence and engagement, leveraging your skills and expertise to enhance brand reputation and reach.,

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0.0 - 1.0 years

2 - 3 Lacs

Hyderabad

Work from Office

An associate candidates have to run google ads google maps content moderation for my company clients like wipro Genpact Concentrix Sutherland and Infosys. Responsibilities: Execute tasks related to the management and operation of Google Ads campaigns as per client instructions. Perform tasks within Google Maps, which may include data verification, updates, or other operational processes. Conduct content moderation tasks, reviewing and managing various types of online content according to client guidelines and policies. Ensure all tasks are completed accurately, efficiently, and in accordance with client Service Level Agreements (SLAs). Follow standard operating procedures (SOPs) and guidelines for all assigned tasks. Identify and escalate any issues or discrepancies encountered during process execution. Maintain a high level of quality and productivity in all assigned duties. Communicate effectively with team leads and internal stakeholders regarding task status and challenges.

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1.0 - 5.0 years

0 Lacs

haryana

On-site

As a Content Moderator at ByteDance, you will be responsible for ensuring the legal compliance and safety of content uploaded to the platform. This role involves exposure to disturbing and potentially harmful content. You will work on developing, improving, and maintaining standards for the security of online communities. Your duties will include enhancing the content management strategy for short video platforms and coordinating with supervising departments to manage content that violates policies in a timely manner. You must have the ability to adapt and respond to the day-to-day challenges of the role in a high tempo environment. Resilience and a commitment to self-care are essential to manage the emotional demands of the position. Proficiency in Bengali is a requirement as the role involves supporting users in the Bengali-speaking market. Minimum qualifications for this role include fluency in English, as it will be the primary language for work. Proficiency in Bengali (reading, writing, and speaking) is critical for effective performance. You should be familiar with the internet, local laws, policies, and regulations, and possess cultural sensitivity along with an understanding of global/regional current affairs. Being an active user and having an interest in short video platforms is also important. Preferred qualifications include having completed a Bachelor's degree or above, familiarity or experience working on ByteDance or similar digital media projects, strong interpersonal and communication skills, and being open to working in a 24/7 rotational shift environment, including night shifts and weekends. Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of products such as TikTok, Lemon8, CapCut, and Pico, ByteDance aims to facilitate authentic self-expression, discovery, and connection. The company values diversity and inclusion, creating a workplace where employees are valued for their skills, experiences, and unique perspectives. Joining ByteDance means becoming part of a global, diverse team that works towards inspiring creativity and enriching life. The company fosters an environment of curiosity, humility, and impactful innovation. ByteDance is committed to promoting physical and mental wellbeing among its employees and acknowledges the challenges and rewards of working in trust and safety roles. Comprehensive programs are in place to support the holistic wellbeing of employees throughout their journey with the company.,

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2.0 - 6.0 years

0 Lacs

navi mumbai, maharashtra

On-site

You will be working as a Trust & Safety Analyst at Accenture, a global professional services company known for its expertise in digital, cloud, and security services. With a team of 699,000 professionals in over 120 countries, we are dedicated to delivering cutting-edge technology solutions and human ingenuity to create value for our clients, shareholders, and communities. As a Trust & Safety Analyst, your role will involve reviewing, classifying, and moderating user-generated content in adherence to client guidelines using specific tools and channels. You will be responsible for staying updated on client policies, resolving complex content issues, and collaborating with the broader Trust and Safety team to ensure a safe online environment. Your responsibilities will also include reaching out to partners via telephone and email, providing them with tailored guidance to optimize their presence on the client platform. Your ability to analyze data and feedback to enhance service delivery and sales outcomes will be crucial in this role. Moreover, you will be expected to input data accurately into the Client Relationship Management (CRM) software tool, provide strategic planning assistance, and address partner inquiries effectively. Your proficiency in utilizing MS Office/G-suite tools for reporting and documentation purposes will be essential for maintaining operational functionality. To excel in this role, you should possess strong communication skills, attention to detail, and the ability to make objective decisions in line with client policies. Additionally, your experience in voice-based customer service roles, proficiency in Hindi as a second language, and familiarity with social media platforms will be valuable assets. By actively participating in educational opportunities and training initiatives, you will have the opportunity to refine your skills, stay updated on industry advancements, and enhance the overall organizational value through your exemplary performance.,

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1.0 - 4.0 years

0 - 0 Lacs

hyderabad

On-site

Good written & verbal English communication Strong emotional maturity to review all types of content (Explicit, Sensitive, Adult, etc.) Ability to work independently with minimal supervision Familiarity with websites and social media tools Must follow company policies & procedures Graduation is mandatory Minimum 1 year of BPO/KPO experience required Must have all educational & experience documents Shift & Benefits: Rotational shifts & rotational week offs 5 days working (2 weekly offs) 2-way cab provided CTC: 2.4 LPA to 3.4 LPA (based on experience) Work Location: Mindspace, Hitec City, Hyderabad Walk in or Reach out Now! Contact: 8297091110 (Padmini) Or send your CV to: padmini.g@liveconnections.in

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0.0 - 2.0 years

2 - 2 Lacs

Kolkata

Work from Office

We are arranging Walkin interviews at Gear Inc Also Note Candidates who have given interview in last 6 months are not allowed Content Moderator - English/Bengali Language ( Only Male Candidates are welcome ) Details: Position: Customer Service (Non-Voice Process Chat/Email) Dates: 17th ,18th & 19th July 2025 Time: 10:00 AM to 2:00 PM ( No candidates will be entertained after 2pm ) Location: Gearinc Services India pvt ltd ,Godrej Genesis ,Smart works 7th Floor, Street Number 18,Smart works 7th Floor, Street Number 18,Block EP GP, Sector V,Kolkata-700091 Freshers are welcome to apply! INTRODUCTION We are an International BPO company with offices around Southeast Asia and expanding globally. We hire exceptionally creative and talented people from all over the globe that bring experience and international standards to the table, and that's just the start! Commitment to our people is our real strength and the key to success. Company size: 6,000+ employees Key Responsibilities: Responsible for the content safety of short video products, ensuring their legal compliance. Coordinating with supervising departments to timely deal with contents violating our community and regulations, and to update operation standards. Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material. Reviewing/updating content on a popular social media platform. Location: Kolkata, India Key skills and experience: B2 English level required Excellent verbal and written communication skills in English and Bengali, with the ability to express ideas clearly and concisely. Both Undergrads & New graduates are welcome. No experience is required. Being able to start working immediately is a strong plus. Working time: Able to work night ,overnight shifts and rotational shifts

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0.0 - 5.0 years

1 - 6 Lacs

Hyderabad

Remote

Auryss AI is hiring Content Moderators to review and analyse digital content (text, images, video, and audio) to ensure compliance with platform policies. This role requires resilience and discretion, as you'll be exposed to content that may be graphic or sensitive. You'll act as a frontline guardian of the digital space, helping uphold trust and safety standards across platforms. Key Responsibilities: Review and moderate user-generated content across multiple formats (text, images, videos). Enforce platform-specific community guidelines and safety standards. Identify and escalate content that may be harmful, inappropriate, or in violation of policy. Collaborate with internal and external teams to refine moderation workflows. Maintain confidentiality and adhere to data protection protocols Preferred Skills & Requirements: Strong analytical thinking and logical reasoning. Ability to detect and understand nuanced content in multiple languages (regional language proficiency a plus). Strong time management and attention to detail. Customer-focused mindset and collaborative approach. Excellent communication skills (written & verbal) Familiarity with moderation tools and content review platforms Adaptability to sensitive content and ability to stay emotionally resilient. What We Offer: 100% Remote Work Opportunity (for eligible projects) Remote flexibility for selected roles Hands-on experience with real-world AI content moderation workflows Flexible Hours with Shift Rotations Be part of a fast-growing, AI-first company shaping safer digital experiences Work with expert teams across 50+ languages and content types Mental health and wellness support built into our processes Ready to Apply? Fill out the form https://forms.gle/15GTsGjFjzcKf7F1A

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0.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact virtual drive for freshers for the role of Process Associate, Content Moderation roles (Language specialist) || Hyderabad on 18 July 2025 **Candidate should be able to read/speak/comprehend English and Marwari/Gujarati/Mizo/Pashto languages. Drive Date: 18-July-2025 Drive timings: 11:30 AM - 1:30 PM MS Teams Meeting ID: 425 793 503 0861 MS Teams meeting passcode: kx6PA7Dx Location: Hyderabad (Work from office) Experience: Only Freshers are eligible Shifts: Flexible with any shift Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications • Any Graduate (except Law) • Freshers are eligible Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Please keep your E-Aadhar card handy while appearing for the interview.

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1.0 - 4.0 years

2 - 3 Lacs

Hyderabad

Work from Office

Greetings from WIPRO, Mega walk-in drive for Experienced in Content Moderation role !!! Timings- 9:30AM to 12:30PM Skills Required : Excellent communication skills in English Proactive and positive approach to tasks. Emotionally strong in nature, should be able to withstand inappropriate content with maturity and professionalism. Strong work ethic and ability to work with minimal supervision. Experience using internet websites and social communication tools. Should be able to follow policies & procedures diligently as prescribed by the business. Minimum 1 year experience is required . Excellent Time Management skills. Good Interpersonal & People skills with good problem-solving approach. Strong analytical and logical reasoning skills. Specifications: Work location- Hyderabad " Work from office" role. Should be flexible to work in Rotational shifts (Including night shifts) Need immediate joiners only Working days- 5 Days a week with 2 days of rotational week off. Only experienced candidates from 1- 4 years are eligible to apply Should hold minimum 1yr experience in content moderation. Qualification- Graduation (should have all documents, PC & CMM Mandatory) Only Graduates are eligible to apply. Any pursuing candidates are not eligible to apply (Graduation or Post Graduation) Should have work experience documents for entire experience (like Offer Letter, Experience Letter and Payslips) Interview Location : Wipro campus, Vendor Gate, 203, 115/1, ISB Rd, Opp. to Dominos, Financial District, Gachibowli, Nanakaramguda, Hyderabad, Telangana 500032 Please carry below mandatory documents for the interview :- Updated Resume Passport size photograph (taken in last 6months) Aadhar card- (Original) with recent photo updated Previous/Current organization last 3 months Pay slips. All previous & recent organizations offer & experience letters. Provisional certificate of highest qualification issued by University (Graduation/ Post Graduation) Thanks & Regards, Wipro TA Team

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0.0 - 1.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Job description Role: Content Moderation Requirements: The candidate must be graduate. Only FRESHERS are ELIGIBLE The candidate has to be very fluent in English The candidate must know how to read write and speak any of these 5 languages along with English: Malayalam/Bengali/Marathi/Assamese/Kannada. (except Telegu) Should be comfortable with 5 days WFO(rotational shift) and 2days rotational off Must have the basic understanding of Content Moderation Benefits: Shift Allowance Transport Facilities Food Allowance NOTE : This role requires candidates who are willing to work in night shifts and only immediate joiners will be considered.

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0.0 years

2 - 2 Lacs

Gurugram

Work from Office

Greetings from Trigent Software !! Hiring freshers for Digital Content Management **Any Graduates, BBA/BMS students preferable** Role: Digital Content Management Mode of Work: Work from Office Location: Gurgaon Working Days: 5 days Shift: US Rotational shift Qualification: Graduation Salary: From 2.40 LPA Job Description: Manage and develop content across multiple platforms, databases and applications. Identify gaps and propose continuous improvement measures. A transaction based model which involves evaluating the given artifacts to assess the validity of a brand and then to judge the relationship (if any) between two given input brand names and providing the respective output as requested by the client. Shift timings Flexible including Night shifts Comfortable working from office and should be within Boundary Full Time graduates Work Location - DDC5 CTC - 2.40LPA Preferred Candidates Profiles: * Candidate should be comfortable with the US Shift * Candidate should have a good knowledge of digital contents Perks and Benefits: * 2- way Cab will be provided * Food facility Interested candidates can contact to HR Reena @8072181834 and can share their resumes to reena_s@trigent.com Regards, HR Reena 8072181834 reena_s@trigent.com

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1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

You will be responsible for content moderation in a dynamic environment, where excellent written and verbal communication skills are essential. As an Associate in this role, you must possess fluency in the English language, both written and spoken, to ensure a high level of customer service. Your primary focus will be on solving customer queries through email communication and delivering exceptional customer experiences within specified response times. Your duties will include monitoring and moderating user-generated content, as well as publisher-generated content, in accordance with predefined customer guidelines. You will be required to approve or reject content and comments based on compliance or non-compliance with guidelines. Staying informed about global news and current affairs, particularly in international markets like the US, will be crucial for this role. Additionally, you will be expected to identify any policy or guideline gaps based on real-world data and document relevant examples to create a repository for future reference. Your experience as a content moderator or in a similar role, along with a strong understanding of news and media editorial policies, will be advantageous in this position. To excel in this role, you must possess expert-level English skills, both oral and written, with a C2 English level proficiency. The ability to work effectively under pressure, make informed decisions, and hold a degree in journalism, communication, English, or a related field will be beneficial for your success in this role. Moreover, certifications demonstrating your English proficiency at an expert level will be highly regarded. If you meet these requirements and are eager to contribute to a dynamic content moderation team, we encourage you to attend our walk-in drive on 1st July 2025, from 11:00 AM to 4:00 PM at HCL Technologies, Noida. Kindly bring two updated resumes and a valid ID proof (Pan card/Aadhar Card) for the interview, and refrain from bringing any electronic devices. We look forward to meeting you and discussing this exciting opportunity further.,

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0.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact virtual drive for freshers for the role of Process Associate, Content Moderation roles (Language specialist) || Hyderabad on 16 July 2025 **Candidate should be able to read/speak/comprehend English and Tamil/Marwari/Punjabi/Gujarati/Urdu/Bengali/Mizo/Pashto languages. Drive Date: 16-July-2025 Drive timings: 11:30 AM - 1:30 PM MS Teams Meeting ID: 425 793 503 0861 MS Teams meeting passcode: kx6PA7Dx Location: Hyderabad (Work from office) Experience: Only Freshers are eligible Shifts: Flexible with any shift Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications • Any Graduate (except Law) • Freshers are eligible Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Please keep your E-Aadhar card handy while appearing for the interview.

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1.0 - 3.0 years

0 - 0 Lacs

hyderabad

On-site

Process: International non voice process (Content Review) Qualification : Any Graduation or PG Experience: Min 1 year into any BPO experience CTC : 3.4LPA max Based on previous CTC Shifts : Rotational shifts 5 days working 2 week off Should have all necessary documents 2 way cab facility Immediate joining Work From Office Work location : Mind Space Rounds of interview : 1. HR 2. English Assessment (Choose the Options ) 3. Writex assessment ( Only Email Writing on the Topic given) 4. Ops Drop your CV at 8328476215 or vaishnavijakkula@strydeconsulting.com

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0.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Skill required: Content Moderation What are we looking for? Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Serve as an advocate for the user community Participate in process improvement initiatives that improve quality and efficiency of work Participate in continuous training programs and workgroup discussions for optimal development in the role Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decisions that you make impact your own work and are closely supervised • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work • Please note that this role may require you to work in rotational shifts In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Deep familiarity and passion for the internet, internet platforms, and internet culture High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported Ability to work well individually and as part of a team Ability to work differing rotations/shifts and non-standard work hours Flexibility in meeting changing business needs in a fast-paced environment Commitment to quality, efficiency, and effectiveness Previous business process outsourcing, customer service, or content moderation experience is a plus

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8.0 - 10.0 years

5 - 8 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Content Moderation. Experience: 8-10 Years.

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0.0 years

0 - 2 Lacs

Hyderabad

Hybrid

Schedule : 24/7 (Rotational Shifts and week off ) Days off: Typically, 2 consecutive days in a week, but on one week each month (on average) they can be separated to align schedules. Location : Hyderabad (Hybrid) Roles & Responsibilities Check the images, match with the website. Verify the content with website. Understanding sensitive content View the content, check the Brand Name and Website, Check if non-Family safe content, rate the content. etc' Skills Required Communication Skills, Problem-solving Skills, Community Management, Experience Freshers 2025 passed out candidates are also eligible Soft skills Ability to work independently. Good communication skills, both verbal and oral Quick learner and adaptable to learn new processes, concepts, and skills. Organized and able to manage time and tasks efficiently. Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. Have a neutral mindset towards different video content that needs classification, regardless of the content itself. Result-oriented, self-motivated, independent and inquisitive Able to thrive in a fast-paced and team-oriented environment. Interested in social media and current events.

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0.0 - 3.0 years

0 - 2 Lacs

Navi Mumbai

Work from Office

Role & responsibilities Responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Review, classify and/or remove content according to client guidelines, using specific tools and channels. Understand and remain updated on changing client policies and guidelines. Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Serve as an advocate for the user community Participate in process improvement initiatives that improve quality and efficiency of work Participate in continuous training programs and workgroup discussions for optimal development in the role Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe. Preferred candidate profile: Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication and (English) Skills. Strong attention to detail. Deep familiarity and passion for the internet, internet platforms, and internet culture supported Ability to work well individually and as part of a team Ability to work in rotations/shifts and non-standard work hours. Available for F2F interview process Perks and benefits: Cab facilities will be provided, medical benefits. Please share your profile at HNarula@VBeyondapac.com if interested.

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1.0 - 5.0 years

2 - 4 Lacs

Gurugram

Work from Office

Hiring for Content Moderation process Need Good communication skills UG/Grad. with 1YR of any exp. can apply Salary upto 4.30LPA, 31K In hand Loc Gurgaon Rotational shift & Off 5 days working, Cabs Call & WhatsApp Isaac 9821396952 Ritika 9625633417 Required Candidate profile Candidates should be ok with the night shifts. Candidates should have a good communication skills.

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