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3.0 - 7.0 years
1 - 5 Lacs
Nagar, New Delhi
Work from Office
The candidate should be a computer savvy Graduate aged below 35 years with excellent verbal and written communication skills both in English and Hindi. Must have minimum 3 to 7 years proven post-qualification experience in content writing in a reputed herbal medicine manufacturing company / FMCG Company. Excellent problem-solving and interpersonal skills. Demonstrated ability to work both collaboratively and independently in a cross-functional and team-oriented environment. Key Skills: Proficiency in content writing for promotional articles, digital platforms, and SEO optimization Strong event coordination and audience research skills Experience with social media platforms (Facebook, Instagram, X, LinkedIn) and meta analytics tools Computer literacy and proficiency in digital marketing tools Strong communication and interpersonal skills Responsibilities: Write promotional monthly articles for print media and 5-6 articles monthly for focus products across channels Create content for digital platforms (Aaj Tak, HT City, Jagran, Amar Ujala) and TV digital articles/taglines Run digital campaigns with team collaboration and revamp content for SEO optimization Support event direction and coordination from inception to completion Conduct audience research to create resonant content and provide briefs for design visuals and social media posts Monitor industry trends, competitor activities, and execute campaigns to boost engagement and sales Analyze analytics using meta tools to strategize future campaigns Write SEO-optimized content, A+ content for infographics, blogs, PR articles, and packaging content Support WhatsApp marketing and web content revamping as per SEO practices
Posted 3 weeks ago
0.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact virtual drive for freshers for the role of Process Associate, Content Moderation roles (Language specialist) || Hyderabad on 4 July 2025 **Candidate should be able to read/speak/comprehend Hindi and English (Both) languages. Drive Date: 4-July-2025 Drive timings: 11:30 AM - 1:30 PM MS Teams Meeting ID: 440 819 188 6460 MS Teams meeting passcode: QF6BF6AY Location: Hyderabad (Work from office) Languages known: Hindi+English Experience: Only Freshers are eligible Shifts: Flexible with any shift Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications • Any Graduate (except Law) • Freshers are eligible Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Please keep your E-Aadhar card handy while appearing for the interview.
Posted 3 weeks ago
4.0 - 9.0 years
6 - 8 Lacs
Pune, Mumbai (All Areas)
Hybrid
Group Editor I, Commerce This role is For Ziff Davis Performance Marketing and will support its Brand - CNET Group, home to CNET, PCMag, Lifehacker, ZDNET and Mashable is expanding its commerce content team, and were hiring a Commerce Editor based in India. This person works quickly to ensure all new articles and updates meet or exceed our best practices, evaluating work for clean copy and proper adherence to template layouts, and publishing that work in a timely manner. The successful candidate is a self-starting, detail-oriented editor who will work closely with writers, editors, and leaders across the organization to ensure our brands publish work representative of our high standards. This person has experience overseeing and guiding writers, bringing out the best version of their work. They are also excellent writers themselves, who are willing to pitch in to write and update as needed. They partner well with others, and are adept at collaborating with colleagues and leaders across time zones. To support real-time publishing and cross-functional coordination, this role involves collaboration with U.S.-based teams , with some flexibility required for sync hours and shared planning. This role requires original, human-generated work at all times. The use of any form of generative artificial intelligence (including but not limited to ChatGPT, Bard, Jasper, or other AI content or code generators) is strictly prohibited in the execution of job responsibilities. Any use of AI tools—whether for content creation, code generation, communication, data analysis, or other task execution—will be considered a serious violation of company policy. Violation of this policy will result in immediate termination of employment Job Responsibilities Identify opportunity. You will carefully edit and examine all assigned work to ensure editorial best practices are being followed, looking for any and all avenues for adding value before publishing. Demonstrate organization. Coordinate closely with the rest of the Commerce team to ensure current priorities are being supported, and all work is correctly documented within our internal tools. Think critically. As a key person who will oversee work, it’s crucial that you’re a critical thinker who can sniff out and escalate potential issues, make suggestions, quickly adopt learnings, and follow-up with team members and leaders. Communicate effectively. Ensure writers you work with are regularly reminded of best practices, and work closely with your lead to identify any opportunities for growth and improvement among the writers you regularly work with. Provide feedback. Track repeat errors and communicate up to your lead, ensuring any additional training or corrective measures can be delivered in a timely manner. Stay organized. Work with writers to establish clear writing and update strategies for all forms of published work, while maintaining a flexible production calendar with your lead that adapts to current priorities. Write content as needed. An excellent editor is also an excellent writer. This person not only helps others’ copy shine; they also roll up their sleeves to help write content to meet team goals. Job Qualifications 2+ years of editing experience, preferably in a service journalism setting Able to handle multiple projects with short deadlines Comfortable getting into the weeds on topics you are not an expert in, to ensure submitted writing is accurate and authoritative Willingness to occasionally work outside of standard hours to support business needs during major events
Posted 3 weeks ago
1.0 - 2.0 years
0 - 1 Lacs
Kolkata
Work from Office
TRONGE INTERNET SOLUTIONS are looking for Creative Copy Writers - Writing compelling copy for wide variety of brands - Creating clear & concise copy for ads, websites, marketing material, etc - Proofreading and editing - Build marketing projects & campaigns. - Brainstorm with team members to develop new ideas Required Candidate profile A creative & results-driven copywriter with a knack for crafting compelling, persuasive content. Adept at storytelling. Proven ability to boost conversions. Passionate about words that drive action.
Posted 3 weeks ago
0.0 - 4.0 years
3 - 5 Lacs
Hyderabad
Work from Office
E xternal job description AI is the most transformational technology of our time, capable of tackling some of humanitys most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. We are looking for those candidates who just dont think out of the box, but make the box they are in Bigger. The future is now, do you want to be a part of it? Then read on! Key job responsibilities Maintain and follow strict confidentiality as customer privacy is our most important tenet Work with a range of different types of data including, but not limited to: text, speech, audio, image, and video Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly. Demonstrate proficiency in generating high quality human insight data across a range of modalities, inclusive of text, image video and audio. Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks. Eye for detail and ability to pivot from one category of requirement to another instantaneously. Demonstrate support on daily operational deliverables for multiple task types assigned to you and the team Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs. Responsible for identifying day-to-day process and operational issues in Standard Operating Procedure, tools and suggest changes to unblock operations Demonstrate ownership in floor support to clarify internal queries during execution on need basis A day in the life We are looking for a ML Data Associate (MLDA) to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data. Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial. NOTE: This is a one-year full time contract position with Amazon that involves rotational shifts and five days of work from office. We are looking for candidates who are proficient in English.
Posted 3 weeks ago
5.0 - 10.0 years
15 - 30 Lacs
Bengaluru
Work from Office
About the Role As a Senior Manager in our Content Commerce team, you will be one of the teams leaders directly owning business-critical problems and metrics. Your responsibilities will include but not limited to identifying immediate growth levers, running experiments, owning their successful implementation and tracking key initiatives. Your end goal is to help us grow Meeshos content commerce program from x to 10x. Youll do this by brainstorming to identify new growth levers while coming up with ways to increase value from existing offerings. This role will contribute directly to the GMV/ NMV growth of Meesho. What you will do Own end-to-end problem-solving of your workstreams including ideation & implementation Talk to users to deeply understand their problems and develop business and tech solutions to solve them Be involved in day to day tracking of business critical metrics and setting up full proof processes preempting any roadblocks Collaborate with multiple internal stakeholders from Product, Operations, Business Finance teams to deliver on the defined business objectives Analyze trends in Content Commerce and identify levers to unlock opportunities to increase revenue Manage and coach a high performing team of associates and managers Communicate regularly with senior management on status, risks, and solutions What you will need 5+ years of total work experience 2+ years of experience in management consulting 2+ years experience in a hyper growth tech startup in an operational role 2+ years experience managing a team Proven problem-solving and project management skills An MBA degree will be preferable
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Visakhapatnam
Work from Office
Responsibilities: Actively editing and publishing 20-25 articles daily. Proofreading articles to ensure no avoidable errors - grammatical or otherwise - remain and checking plagiarism in the articles before theyre published. Researching to ensure veracity of facts as well as identifying incorrect claims and eliminating them immediately. Publishing of articles in a timely fashion for priority news-based articles. Mentoring and guiding an allocated set of writers to refine and boost their quality, output and overall performance. Ensuring smooth daily operations of writers in the sport division. Undertaking other key duties as instructed by the Editorial Team Lead. Youll Be a Perfect Fit if: You have a good grasp of the fundamentals of the English language and are accustomed to American culture. You are quick with fact-checking and enhancing the editorial quality of content. You take ownership of publishing articles on time and are flexible for event-coverage days. You have leadership qualities, are a good judge of character and have a knack for people management. You have a keen eye for enticing titles and subheadings and possess basic SEO knowledge. Requirements: A minimum of 6-12 months of experience in proofreading and/or content editingPrior experience of leading a team of writers would be an additional plus
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Raipur
Work from Office
Responsibilities: Actively editing and publishing 20-25 articles daily. Proofreading articles to ensure no avoidable errors - grammatical or otherwise - remain and checking plagiarism in the articles before theyre published. Researching to ensure veracity of facts as well as identifying incorrect claims and eliminating them immediately. Publishing of articles in a timely fashion for priority news-based articles. Mentoring and guiding an allocated set of writers to refine and boost their quality, output and overall performance. Ensuring smooth daily operations of writers in the sport division. Undertaking other key duties as instructed by the Editorial Team Lead. Youll Be a Perfect Fit if: You have a good grasp of the fundamentals of the English language and are accustomed to American culture. You are quick with fact-checking and enhancing the editorial quality of content. You take ownership of publishing articles on time and are flexible for event-coverage days. You have leadership qualities, are a good judge of character and have a knack for people management. You have a keen eye for enticing titles and subheadings and possess basic SEO knowledge. Requirements: A minimum of 6-12 months of experience in proofreading and/or content editingPrior experience of leading a team of writers would be an additional plus
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Vijayawada
Work from Office
Responsibilities: Actively editing and publishing 20-25 articles daily. Proofreading articles to ensure no avoidable errors - grammatical or otherwise - remain and checking plagiarism in the articles before theyre published. Researching to ensure veracity of facts as well as identifying incorrect claims and eliminating them immediately. Publishing of articles in a timely fashion for priority news-based articles. Mentoring and guiding an allocated set of writers to refine and boost their quality, output and overall performance. Ensuring smooth daily operations of writers in the Golf division. Undertaking other key duties as instructed by the Editorial Team Lead. Youll Be a Perfect Fit if: You are an avid Golf enthusiast or are keenly interested in picking up nuances of the sport. You have a good grasp of the fundamentals of the English language and are accustomed to American culture. You are quick with fact-checking and enhancing the editorial quality of content. You take ownership of publishing articles on time and are flexible for event-coverage days. You have leadership qualities, are a good judge of character, and have a knack for people management. You have a keen eye for enticing titles and subheadings and possess basic SEO knowledge. Requirements: A minimum of 6-12 months of experience in proofreading and/or content editingPrior experience of leading a team of writers would be an additional plus
Posted 3 weeks ago
0.0 - 1.0 years
1 - 5 Lacs
Erode
Work from Office
Responsibilities: Actively editing and publishing 20-25 articles daily. Proofreading articles to ensure no avoidable errors - grammatical or otherwise - remain and checking plagiarism in the articles before theyre published. Researching to ensure veracity of facts as well as identifying incorrect claims and eliminating them immediately. Publishing of articles in a timely fashion for priority news-based articles. Mentoring and guiding an allocated set of writers to refine and boost their quality, output and overall performance. Ensuring smooth daily operations of writers in the Golf division. Undertaking other key duties as instructed by the Editorial Team Lead. Youll Be a Perfect Fit if:You are an avid Golf enthusiast or are keenly interested in picking up nuances of the sport. You have a good grasp of the fundamentals of the English language and are accustomed to American culture. You are quick with fact-checking and enhancing the editorial quality of content. You take ownership of publishing articles on time and are flexible for event-coverage days. You have leadership qualities, are a good judge of character, and have a knack for people management. You have a keen eye for enticing titles and subheadings and possess basic SEO knowledge. Requirements: A minimum of 6-12 months of experience in proofreading and/or content editingPrior experience of leading a team of writers would be an additional plus
Posted 3 weeks ago
0.0 - 1.0 years
3 - 6 Lacs
Madurai
Work from Office
Responsibilities: Actively editing and publishing 20-25 articles daily. Proofreading articles to ensure no avoidable errors - grammatical or otherwise - remain and checking plagiarism in the articles before theyre published. Researching to ensure veracity of facts as well as identifying incorrect claims and eliminating them immediately. Publishing of articles in a timely fashion for priority news-based articles. Mentoring and guiding an allocated set of writers to refine and boost their quality, output and overall performance. Ensuring smooth daily operations of writers in the sport division. Undertaking other key duties as instructed by the Editorial Team Lead. Youll Be a Perfect Fit if: You have a good grasp of the fundamentals of the English language and are accustomed to American culture. You are quick with fact-checking and enhancing the editorial quality of content. You take ownership of publishing articles on time and are flexible for event-coverage days. You have leadership qualities, are a good judge of character and have a knack for people management. You have a keen eye for enticing titles and subheadings and possess basic SEO knowledge. Requirements: A minimum of 6-12 months of experience in proofreading and/or content editingPrior experience of leading a team of writers would be an additional plus
Posted 3 weeks ago
0.0 - 1.0 years
2 - 6 Lacs
Mangaluru
Work from Office
If you're a talented editor with a passion for sports and storytelling, we want to hear from you. Heres what makes you the perfect fit:Bachelor's Degree in English, Media/ Journalism, or similar discipline. Have 6-12 months of experience in sports content editing, proofreading, or any other similar role. Possess a strong command of the English language and an understanding of American culture. Bring energy and creativity to our articles, ensuring each piece resonates with readers and leaves a lasting impression. Can analyze article performance metrics and use insights to consistently elevate the quality of content. A basic understanding of SEO, including crafting engaging headings and subheadings. Leadership skills to inspire, guide, and mentor a team of talented writers. A passion for the sports, with an eagerness to cover breaking news, live events, and in-depth analyses. As a Sports Content Editor at EssentiallySports:Youll be editing and publishing 20-25 articles each day, always keeping the high quality of EssentiallySports at the forefront. Every article you touch will be fact-checked, well-researched, and ready to deliver value to our readers. Your deep understanding of our audience will help you fine-tune content, enhancing its impact and relevance even after its been published. Youll work closely with a skilled team of writers, editors, and content managers in our fast-paced newsroom, alongside the content quality (CQ) team, to constantly refine and elevate the content we publish. As a mentor, youll inspire and empower writers, helping them grow and evolve as contributors to the team. Timeliness is keyby staying on top of breaking news, youll ensure our readers are always up-to-date as events unfold. This role will see you working six days a week, aligning with a schedule that meets the needs of our US audience. Whats in It for You?Flexibility to work from anywhere in the world with our fully remote setup. Competitive salary based on your experience and the quality of your assessment. Endless growth opportunities within a fast-paced, rapidly expanding sports media company. Collaborative work environment with a team of passionate sports industry professionals. A platform to showcase your work to millions of sports fans daily, building a portfolio that stands out. Opportunities to elevate your personal brand and grow your social media presence, backed by our distinctive journalistic approach.
Posted 3 weeks ago
1.0 - 3.0 years
6 - 9 Lacs
Erode
Work from Office
Youll be a great fit if you have: Bachelor's Degree in English, Media/ Journalism, or similar discipline. 1+ years of experience in sports writing, news content, or similar roles. Command the English language with the ability to create content that engages A knack for creating compelling, well-researched articles that capture breaking news, explore emerging trends, and deliver rich, insightful features. Live and breathe sports, always staying updated on live events, team news, and the latest trends while thriving in a fast-moving, dynamic environment. Familiarity with Content Management Systems (CMS), especially WordPress, is a valuable bonus. As a Sports Journalist at EssentiallySports Youll create 6 compelling articles each day, maintaining the high-quality standards were known for at EssentiallySports. Working six days a week, youll sync with a schedule that speaks to our US audience, ensuring timely, relevant content. Every article you craft will be well-researched, factually accurate, and designed to hook readers from the start. Youll collaborate with the editorial team to uphold quality and brainstorm fresh ideas with the content team to keep fans engaged and excited. We want you to dive into what makes our audience tickunderstanding their love for the game and creating content that speaks directly to that passion. Timeliness is key, so youll prioritize breaking news and make sure our fans stay ahead with the latest updates.
Posted 3 weeks ago
1.0 - 5.0 years
2 - 6 Lacs
Hyderabad
Work from Office
KEY RESPONSIBITILES: Hosting live / recorded shows – this entails the person to make a broad format of the show, plan, monitor and make scripts which are in line with editorial guidelines & brand proposition. Shoot, edit and post videos on various social media platforms to help them become influencers by gaining mass followers Do voice overs for commercials, show promos, & stationality elements Generate ideas for special events or specific days Conduct content research / interviews / sound bytes for shows other than his / her own Regularly track, monitor and analyse competing radio channels for music trends, content, show format, specials etc Contribute to questionnaires for celebrity interviews & content of shows by doing Outdoor Broadcast (OBs) All other tasks that may be assigned from time to time by the Programming Head / Producer INTERNAL STAKEHOLDER MANAGEMENT: Cluster Programming Head, Programming Head, Producers, First Impression Manager, Promo Producers, other Jocks TECHNICAL SKILLS & QUALIFICATION REQUIRED : Graduation with any specialisation PERSONAL ATTRIBUTES: A strongly engaging personality Excellent Communication Skills, Great Voice & Diction Digitally savy & an avid user of social media Screen presence along with ability to act in videos Roles and Responsibilities KEY RESPONSIBITILES: Hosting live / recorded shows – this entails the person to make a broad format of the show, plan, monitor and make scripts which are in line with editorial guidelines & brand proposition. Shoot, edit and post videos on various social media platforms to help them become influencers by gaining mass followers Do voice overs for commercials, show promos, & stationality elements Generate ideas for special events or specific days Conduct content research / interviews / sound bytes for shows other than his / her own Regularly track, monitor and analyse competing radio channels for music trends, content, show format, specials etc Contribute to questionnaires for celebrity interviews & content of shows by doing Outdoor Broadcast (OBs) All other tasks that may be assigned from time to time by the Programming Head / Producer INTERNAL STAKEHOLDER MANAGEMENT: Cluster Programming Head, Programming Head, Producers, First Impression Manager, Promo Producers, other Jocks TECHNICAL SKILLS & QUALIFICATION REQUIRED : Graduation with any specialisation PERSONAL ATTRIBUTES: A strongly engaging personality Excellent Communication Skills, Great Voice & Diction Digitally savy & an avid user of social media Screen presence along with ability to act in videos
Posted 3 weeks ago
0.0 - 1.0 years
1 - 4 Lacs
Gurugram
Work from Office
Job Title: Assistant Content Writer Location: [Remote/Office in Gurgaon] Job Type: [Full-time/Contract] Reports To: Content Writing Lead Job Overview: We are looking for a versatile and detail-oriented Assistant Content Writer to create compelling blog posts, website content, and social media materials. This role involves researching, writing, and optimizing content that informs, engages, and supports digital marketing goals. You will collaborate with our team to develop high-quality website pages, insightful blog articles, and engaging social media content, ensuring alignment with SEO best practices and brand messaging. Key Responsibilities: Write engaging and SEO-optimized content for blogs, website pages, and social media platforms. Developing and managing content calendars for blogs and social media to ensure consistent and strategic publishing. Develop clear, concise, and compelling copy that enhances user experience and brand messaging. Work with the team to improve content visibility and performance. Conduct thorough research to ensure accuracy and credibility in all content. Edit and proofread content to maintain clarity, consistency, and quality. Stay updated with SEO best practices , content marketing trends, and social media dynamics to enhance content strategy. Collaborate with designers and marketers to create impactful content formats (e.g., infographics, social media visuals, short-form video scripts). Key Performance Indicators (KPIs): Content Performance: Blog & website traffic, social media engagement (likes, shares, comments), time on page SEO Impact: Keyword ranking improvements, organic traffic growth from content Content Volume & Deadlines: Number of pages/articles/social posts delivered on time, adherence to content calendar Quality & Readability: Minimal revisions required, high readability scores Audience Engagement: Bounce rates, conversion rates from content Research & Accuracy: Well-researched content with credible sources Plagiarism & AI Compliance: Ensuring 100% original content with minimal AI dependence and thorough plagiarism checks. Note : You can also apply via - https://careers.oodles.io/jobs/1114/
Posted 3 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English(International) - Expert What would you do? Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Call Centre Experience: ? 2-3 years of customer support experience via phone, email, and chat ? Experience working with direct consumers, in B2C environment; B2B is a distinct advantage ? Strong communication skills with a proactive and positive approach to tasks ? High attention to details and follow through ? An effective team player who is able to also work independently ? Proven ability to deal with problems and solve them effectively ? Professional customer service skills: solutions mindset, helping nature, passion for the customer and the customer experience ? Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) ? Online advertising experience is a huge plus and preferred Job Summary: As a Chat Support Agent, you will be responsible for providing high-quality, real-time customer service via chat. You will address customer queries, resolve issues, and provide necessary information to ensure customer satisfaction. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and the capability to handle multiple chat conversations efficiently. What are we looking for? Key Responsibilities: 1. Customer Interaction: o Provide support to customers via live chat on various platforms. o Respond to customer inquiries in a professional and timely manner. o Assist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns. 2. Issue Resolution: o Identify and resolve customer issues and complaints effectively. Escalate unresolved issues to higher-level support teams when necessary. o Maintain a calm, positive, and helpful attitude with all customer interactions. 3. Product and Service Knowledge: o Stay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information. o Provide clear and concise explanations to customers regarding products, services, or policies. 4. Chat Handling: o Manage multiple customer chats simultaneously while maintaining a high level of customer service. o Ensure that chat responses are efficient, clear, and accurate. o Meet performance metrics for response time, resolution time, and customer satisfaction. 5. Documentation: o Document customer interactions accurately in the system. o Log all inquiries, complaints, and solutions provided for future referenc Maintain detailed records of customer issues and feedback for quality and training purposes. 6. Collaboration: o Work closely with other team members and departments to ensure seamless service delivery. o Share feedback, best practices, and insights with the team leader to improve overall team performance. 7. Quality Assurance: o Maintain high levels of professionalism and ensure that all interactions align with company standards and policies. o Participate in regular training sessions to improve skills and knowledge. Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts Skills and Qualifications: • Skills required Communication Skills Criteria: Written communication proficiency Filter Parameters: Grammar and clarity in writing: Candidates will undergo a written test to assess their ability to respond to mock customer queries. Tone and empathy: The ability to deliver customer-friendly, empathetic responses Technical Knowledge (Preferred- not mandatory) Criteria: Understanding of online payment systems and CRM tools Filter Parameters: Familiarity with payment systems: Basic knowledge of payment gateways, billing processes, and common financial queries. CRM and chat support software: Proficiency in customer management tools (e.g., Zendesk, Freshdesk). Strong Critical thinking and Problem-Solving Ability Criteria: Ability to handle complex customer queries Filter Parameters: Problem-solving test: Candidates will be given hypothetical chat scenarios involving complex payment inquiries. Handling escalations: Experience in resolving escalated or sensitive issues. Performance Under demanding situations Criteria: Ability to manage multiple chats/ difficult calls and meet KPIs Filter Parameters: Simultaneous chat handling: Experience managing multiple chats in a high-volume environment. KPI performance: Past performance metrics (response time, resolution rate, customer satisfaction scores). Customer-Centric Mindset Criteria: Empathy and focus on customer satisfaction Filter Parameters: Test scenario: How well the candidate prioritizes customer experience in their chat test responses 6 Adaptability and Learning Criteria: Willingness to learn and adapt Any Graduation
Posted 3 weeks ago
0.0 - 1.0 years
1 - 5 Lacs
Patna
Work from Office
If you're a talented editor with a passion for sports and storytelling, we want to hear from you. Heres what makes you the perfect fit:Bachelor's Degree in English, Media/ Journalism, or similar discipline. Have 6-12 months of experience in sports content editing, proofreading, or any other similar role. Possess a strong command of the English language and an understanding of American culture. Bring energy and creativity to our articles, ensuring each piece resonates with readers and leaves a lasting impression. Can analyze article performance metrics and use insights to consistently elevate the quality of content. A basic understanding of SEO, including crafting engaging headings and subheadings. Leadership skills to inspire, guide, and mentor a team of talented writers. A passion for the sports, with an eagerness to cover breaking news, live events, and in-depth analyses. As a Sports Content Editor at EssentiallySports:Youll be editing and publishing 20-25 articles each day, always keeping the high quality of EssentiallySports at the forefront. Every article you touch will be fact-checked, well-researched, and ready to deliver value to our readers. Your deep understanding of our audience will help you fine-tune content, enhancing its impact and relevance even after its been published. Youll work closely with a skilled team of writers, editors, and content managers in our fast-paced newsroom, alongside the content quality (CQ) team, to constantly refine and elevate the content we publish. As a mentor, youll inspire and empower writers, helping them grow and evolve as contributors to the team. Timeliness is keyby staying on top of breaking news, youll ensure our readers are always up-to-date as events unfold.
Posted 3 weeks ago
0.0 - 1.0 years
3 - 6 Lacs
Jharkhand
Work from Office
Responsibilities:Actively editing and publishing 20-25 articles daily. Proofreading articles to ensure no avoidable errors - grammatical or otherwise - remain and checking plagiarism in the articles before theyre published. Researching to ensure veracity of facts as well as identifying incorrect claims and eliminating them immediately. Publishing of articles in a timely fashion for priority news-based articles. Mentoring and guiding an allocated set of writers to refine and boost their quality, output and overall performance. Ensuring smooth daily operations of writers in the sport division. Undertaking other key duties as instructed by the Editorial Team Lead. Youll Be a Perfect Fit if:You have a good grasp of the fundamentals of the English language and are accustomed to American culture. You are quick with fact-checking and enhancing the editorial quality of content. You take ownership of publishing articles on time and are flexible for event-coverage days. You have leadership qualities, are a good judge of character and have a knack for people management. You have a keen eye for enticing titles and subheadings and possess basic SEO knowledge. Requirements:A minimum of 6-12 months of experience in proofreading and/or content editingPrior experience of leading a team of writers would be an additional plus
Posted 3 weeks ago
1.0 - 3.0 years
6 - 9 Lacs
Solapur
Work from Office
Youll be a great fit if you have:Bachelor's Degree in English, Media/ Journalism, or similar discipline. 1+ years of experience in sports writing, news content, or similar roles. Command the English language with the ability to create content that engages A knack for creating compelling, well-researched articles that capture breaking news, explore emerging trends, and deliver rich, insightful features. . Live and breathe sports, always staying updated on live events, team news, and the latest trends while thriving in a fast-moving, dynamic environment. Familiarity with Content Management Systems (CMS), especially WordPress, is a valuable bonus. As a Sports Journalist at EssentiallySportsYoull create 6 compelling articles each day, maintaining the high-quality standards were known for at EssentiallySports. Working six days a week, youll sync with a schedule that speaks to our US audience, ensuring timely, relevant content. Every article you craft will be well-researched, factually accurate, and designed to hook readers from the start. Youll collaborate with the editorial team to uphold quality and brainstorm fresh ideas with the content team to keep fans engaged and excited. We want you to dive into what makes our audience tickunderstanding their love for the game and creating content that speaks directly to that passion. Timeliness is key, so youll prioritize breaking news and make sure our fans stay ahead with the latest updates.
Posted 3 weeks ago
0.0 - 1.0 years
1 - 5 Lacs
Kochi
Work from Office
Responsibilities:Actively editing and publishing 20-25 articles daily. Proofreading articles to ensure no avoidable errors - grammatical or otherwise - remain and checking plagiarism in the articles before theyre published. Researching to ensure veracity of facts as well as identifying incorrect claims and eliminating them immediately. Publishing of articles in a timely fashion for priority news-based articles. Mentoring and guiding an allocated set of writers to refine and boost their quality, output and overall performance. Ensuring smooth daily operations of writers in the Golf division. Undertaking other key duties as instructed by the Editorial Team Lead. Youll Be a Perfect Fit if:You are an avid Golf enthusiast or are keenly interested in picking up nuances of the sport. You have a good grasp of the fundamentals of the English language and are accustomed to American culture. You are quick with fact-checking and enhancing the editorial quality of content. You take ownership of publishing articles on time and are flexible for event-coverage days. You have leadership qualities, are a good judge of character, and have a knack for people management. You have a keen eye for enticing titles and subheadings and possess basic SEO knowledge. Requirements:A minimum of 6-12 months of experience in proofreading and/or content editingPrior experience of leading a team of writers would be an additional plus
Posted 3 weeks ago
0.0 - 1.0 years
1 - 5 Lacs
Madurai
Work from Office
Responsibilities:Actively editing and publishing 20-25 articles daily. Proofreading articles to ensure no avoidable errors - grammatical or otherwise - remain and checking plagiarism in the articles before theyre published. Researching to ensure veracity of facts as well as identifying incorrect claims and eliminating them immediately. Publishing of articles in a timely fashion for priority news-based articles. Mentoring and guiding an allocated set of writers to refine and boost their quality, output and overall performance. Ensuring smooth daily operations of writers in the Golf division. Undertaking other key duties as instructed by the Editorial Team Lead. Youll Be a Perfect Fit if:You are an avid Golf enthusiast or are keenly interested in picking up nuances of the sport. You have a good grasp of the fundamentals of the English language and are accustomed to American culture. You are quick with fact-checking and enhancing the editorial quality of content. You take ownership of publishing articles on time and are flexible for event-coverage days. You have leadership qualities, are a good judge of character, and have a knack for people management. You have a keen eye for enticing titles and subheadings and possess basic SEO knowledge. Requirements:A minimum of 6-12 months of experience in proofreading and/or content editingPrior experience of leading a team of writers would be an additional plus
Posted 3 weeks ago
3.0 - 6.0 years
4 - 9 Lacs
Pune, Maharashtra, India
On-site
This role is for one of Weekday's clients Salary range: Rs 400000 - Rs 900000 (ie INR 4-9 LPA) Min Experience: 3 years Location: Pune JobType: full-time About the Role: We are seeking a detail-oriented and media-savvy Media Analyst with a strong foundation in content editing and proofreading to join our dynamic communications and research team. The ideal candidate will have an analytical mind, a sharp eye for detail, and an excellent grasp of written language to ensure that all content meets the highest editorial standards. As a Media Analyst, you will be responsible for analyzing and editing media content from diverse sources including print, digital, and broadcast. Your work will directly influence strategic communications and media reporting, enabling clients and stakeholders to make informed decisions based on accurate and well-articulated insights. You will play a key role in ensuring the clarity, consistency, and tone of content shared across internal and external channels. Key Responsibilities: Monitor and review various media channels including news articles, blogs, press releases, and social media for relevant client or brand mentions. Edit and proofread content reports, summaries, and newsletters to ensure accuracy, consistency, grammar, and style adherence. Curate and refine large volumes of media data into concise, actionable insights for client delivery. Collaborate with analysts, writers, and client teams to verify facts, eliminate ambiguities, and ensure editorial excellence. Ensure that all outgoing reports and communications are free from errors and align with client branding and formatting requirements. Summarize lengthy news stories into digestible reports without losing the core messaging. Work under tight deadlines while maintaining high quality and editorial standards. Maintain an editorial calendar to ensure timely delivery of recurring media summaries and campaign reports. Participate in the creation of style guides, editing checklists, and workflow documentation. Communicate effectively with internal stakeholders to align on project requirements and delivery timelines. Required Skills and Qualifications: 3+ years of professional experience in content editing , proofreading , journalism, media analysis, or a similar role. Strong command of English grammar, punctuation, syntax, and editorial style. Proven experience editing written content for clarity, consistency, tone, and accuracy. Familiarity with media monitoring tools and analytics platforms is a plus. Ability to comprehend complex information and simplify it for a general audience. Experience working with large sets of content/data and converting them into meaningful summaries. Excellent organizational and time-management skills; ability to multitask and prioritize effectively. Proficiency in Microsoft Office Suite, Google Workspace, and document formatting tools. Meticulous attention to detail with a high degree of ownership and accountability. Degree in Communications, Journalism, English, or a related field preferred. Nice to Have: Experience in agency or consulting environments where fast-paced deliverables are the norm. Exposure to working with global clients across various industries. Basic knowledge of media measurement metrics and reporting dashboards.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
Faridabad
Work from Office
We are looking for a skilled Content Writer with 2 to 7 years of experience to join our team at Analytics Training Hub, located in [insert location if provided]. The ideal candidate will have excellent writing skills and the ability to create high-quality content. Roles and Responsibility Develop and implement content strategies to engage target audiences. Conduct research and interviews to gather information for content creation. Create well-structured and informative articles, blog posts, and other written materials. Collaborate with designers and developers to ensure seamless integration of content. Edit and proofread content for accuracy, clarity, and consistency. Stay up-to-date with industry trends and best practices in content creation. Job Requirements Proven experience as a Content Writer or similar role. Excellent writing, editing, and communication skills. Ability to work independently and collaboratively as part of a team. Strong research and analytical skills. Familiarity with content management systems and social media platforms. Ability to meet deadlines and deliver high-quality content consistently.
Posted 3 weeks ago
4.0 - 9.0 years
3 - 5 Lacs
Gautam Buddha Nagar
Work from Office
Content Creation: Write engaging, clear, and original content for various formats, including blog posts, articles, website copy, social media posts, Research & Strategy, SEO Optimization, Collaboration, Content Editing & Proofreading Content Calendar Required Candidate profile JOB LOCATION IS WEST DELHI
Posted 3 weeks ago
4.0 - 9.0 years
3 - 5 Lacs
Sonipat
Work from Office
Content Creation: Write engaging, clear, and original content for various formats, including blog posts, articles, website copy, social media posts, Research & Strategy, SEO Optimization, Collaboration, Content Editing & Proofreading Content Calendar Required Candidate profile JOB LOCATION IS WEST DELHI
Posted 3 weeks ago
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