Content & Client Manager

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Big Clap Media is a growing content marketing agency working with finance, education, and travel clients. We're looking for a sharp, organised Content & Client Manager to own execution across our existing 5 accounts, while the founder focuses on growth.

You’ll be the bridge between strategy and execution, ensuring deliverables go out on time, in brand voice, and with attention to detail.

• Manage content calendars for 7 active clients
• Brief the internal team (writers/designers/editors) and track deliverables
• Review static posts, carousels, and reels for basic quality and correctness
• Coordinate feedback and approvals with clients via email or WhatsApp
• Upload posts on platforms (LinkedIn, Instagram, Facebook) when required
• Maintain a performance tracker and share monthly reports
• Be the first line of communication for client check-ins

You’re a Fit If You:

• Have 2–3 years of experience in content management, digital marketing, or client servicing
• They are super organised and love ticking off a to-do list
• Can write or edit captions and basic copy when needed
• Are comfortable working with tools like Notion, Google Sheets, Canva, Meta Suite
• Thrive in fast-paced environments and take ownership without being chased

Key Responsibilities

• Manage content calendars for 5 active clients
• Brief the internal team (writers/designers/editors) and track deliverables
• Review static posts, carousels, and reels for basic quality and correctness
• Coordinate feedback and approvals with clients via email or WhatsApp
• Upload posts on platforms (LinkedIn, Instagram, Facebook) when required
• Maintain a performance tracker and share monthly reports
• Be the first line of communication for client check-ins

Bonus if you’ve worked with:

• LinkedIn Personal Branding
• Reels and short-form video workflows
• Agencies or freelance clients directly

What You’ll Get

• A high-autonomy, high-trust environment
• Exposure to strategy, content design, and client communication
• Potential to grow into a lead role as we expand