Whats this role about?
The Consultant / Senior Consultant - Adobe Campaign is a technical role that requires providing Consulting advice and support to Clients for Implementing Adobe Campaign solution and any technical advisory required afterwards. This is a client-facing role and requires consultant to liaise with the client, understand their technical and business requirements and then Implement Adobe Campaign solution in a manner client gets most value out of the solution. Consultant s main objective is to drive successful delivery and maintaining a high level of satisfaction for our customer.
The Senior Technical Consultant will enable client success by providing innovative solutions leveraging Adobe s Digital Marketing Suite of products. The consultant will develop coding best practices and solutions that integrate with the client s current online infrastructure including mobile and any third party advertising efforts. The role includes utilizing and developing best practices for integrating Digital Marketing Products with existing websites, providing support and training to other marketing specialists as needed, mentoring new Development Consultants, maintaining documentation of solutions and integrations, continuing education on new technologies and platforms that provide benefit to the Digital Marketing Suite and the implementations and delivering top notch solutions to clients.
Heres how youll contribute:
Youll do this by:
Provide Implementation consultancy, Customer Assistance and post-implementation
support to Adobe Campaign clients in their deployment and use of Adobe Campaign solution. Specifically (but not limited to): o Work with Clients to assess requirements o Configure & Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting-up ETL and data-flows o Configure the Adobe Campaign solution to customers requirement including Campaigns set-ups, building web pages using Scripting o Develop customer specific solutions where necessary and document them o Proactive problem diagnosis, troubleshooting and resolution Create Implementation plans for new and existing clients Knowledge transfer/Training to customers on solution implemented Product Installations, Upgrades and Configuration activities Reporting on project delivery to Project Management and Manage projects on your own in smaller projects which don t have dedicated Project Managers Build great working relationship with Onshore Consulting team, Learn and Adopt bestpractices from such teams globally Work closely with the Quality Assurance team to ensure professional delivery of technical implementations Act as a Development lead point of contact with Digital Marketing Consultants Learn multiple Adobe Digital Marketing Solutions and provide multi-product Enablement and Integration solutions to strategic clients Work with Digital Marketing Consultants to make recommendations in regards to Digital Marketing Suite technical implementations Support additional team members by mentoring and teaching Work closely with the Quality Assurance team to ensure professional delivery of Business Consulting Service to your clients
Core Skills:
Expertise and Experience in SQL (Oracle / SQL Server / PostgreSQL)
Programming experience (Javascript / Java / VB / C# / PHP) Knowledge on Web Technologies like HTML, CSS would be a plus Good communication skills to ensure effective customer interactions, communications, and documentation Self-starter - Organized and highly motivated Fast learner, ability to learn new technologies/languages Knowledge of HTML DOM manipulation and page load events a plus Project Management skills a plus Ability to develop creative solutions to problems Able to multi-task in a dynamic environment Able to work independently with minimal supervision Experience leading team members will be a plus
Desired Skills:
How we d like you to lead:
Advantage Zensar
We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity.
Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status.
Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include:
- Putting people first
- Client-centricity
- Collaboration
Grow. Own. Achieve. Learn. with Zensar