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2.0 - 7.0 years
8 - 9 Lacs
Hyderabad
Work from Office
Job Title: L2 Service Desk Analyst Skills & Requirements: Job Type: Service Desk Engineer Base Location: [Hyderabad/Noida] (24x7 Hybrid / Remote / Onsite Support) Experience: 2 -7 Years Shift Timing: Rotational (24x7x365 coverage) Prerequisite: Must be open to night shifts and weekend coverage Range of Year Experience 2 7 Years RTO Hybrid Model Bachelor s degree in IT, Computer Science, or related field (or equivalent experience). Familiarity with ITSM platforms (e.g., ServiceNow) Strong understanding of Windows OS, basic networking, and enterprise applications. Excellent communication skills in English (written and verbal). ITIL Foundation Knowledge/certification. Experience with remote desktop and diagnostic tools. Ability to create and maintain SOPs and user guides. Strong problem-solving and analytical skills. Role Summary: We are looking for a skilled and customer-focused Service Desk Analyst to provide multi-tiered IT support to end users. This role encompasses Level 1 support responsibilities, including enabling self-help capabilities, resolving basic software/hardware issues, and performing advanced diagnostics for escalated incidents and service requests. Key Responsibilities: Enable and guide end users in using self-help tools for basic software and hardware issues. Support incident and service request reporting. Assist with password reset tools and account recovery processes. Respond to how-to queries and fulfill routine service requests (e.g., password resets, account unlocks, VPN connectivity, Teams, outlook issues, Basic troubleshooting). Log, categorize, and track incidents and requests to closure. Handle escalated issues requiring specific application knowledge or advanced troubleshooting. Run diagnostics and perform remote support for complex incidents. Coordinate field services for part ordering and desk-side visits as per client policies. Ensure proper documentation and escalation to Level 2 support when necessary.
Posted 4 days ago
5.0 - 10.0 years
11 - 12 Lacs
Bengaluru
Work from Office
Req ID: 334283 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr. Business Analyst to join our team in Bangalore, Karn taka (IN-KA), India (IN). Once You Are Here, You Will: Requirements Gathering and Analysis Lead workshops and stakeholder interviews to capture business and functional requirements. Document objectives, goals, and success criteria to drive project roadmaps. Prioritize and manage requirements, ensuring alignment with business needs and addressing scope adjustments as needed. Process Improvement and Documentation Conduct gap analyses to identify inefficiencies and opportunities for improvement. Create detailed user stories, use case diagrams, and acceptance criteria. Develop business analysis plans, contributing to the overall project strategy and documentation. Collaboration and Stakeholder Engagement Collaborate with clients and technical teams to assess systems and support new implementations. Partner with stakeholders at all levels to support business case development for new initiatives. Maintain open communication and provide regular updates to stakeholders and project teams. Testing and Training Develop and execute functional test cases; support User Acceptance Testing (UAT). Provide training and user guides to ensure smooth transitions to new tools, processes, and systems. Project and Team Management Participate in agile ceremonies and collaborate with other analysts. Ensure transparent communication across project phases, providing regular status updates and insights. Basic Qualifications: 5+ years of experience in with EDI X12 transactions and integration 5+ years of professional experience in business and systems analysis across varied environments. Strong skills in modeling techniques (UML, use case, activity diagrams) and familiarity with requirements management tools. Proficiency in Scrum and Agile frameworks, with a focus on analysis methodologies and best practices. Excellent analytical and communication skills, able to present and facilitate confidently. Preferred: Bachelor s degree in Information Technology, Computer Science, or related field. 2+ years of Experience with Microsoft applications like Visio, Project, and tools like SQL, Power BI. Ideal Mindset: Team Player: You help others succeed and enjoy collaboration. Problem Solver: Analytical with a client-first approach, always seeking improvement. Proactive Learner: Dedicated to personal and professional growth. Organized: Able to manage complex information and present it effectively. Confident Communicator: Able to speak up respectfully, especially with critical insights. Include if in India: Please note Shift Timing Requirement: 1:30pm IST -10:30 pm IST About NTT DATA We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https: / / us.nttdata.com / en / contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https: / / us.nttdata.com / en / contact-us .
Posted 4 days ago
3.0 - 8.0 years
20 - 25 Lacs
Noida
Work from Office
3+ years experience in hands-on software development of highly technical products. Past experience in Software Development or other similar hands-on development roles at or above the level of Senior Software Engineer. Experience crafting and tailoring a message for potential customers, including executives. Degree in Computer Science or related field, or equivalent professional experience. Skill Requirements: AI-related experience (experience developing code based AI agents such as conversational AI agents a plus). Experience with React, Typescript, and Go. Past roles that interface with end customers to influence software development. Engineers working on building AI agents should be self-sufficient engineers at a senior level. They should be completely comfortable with normal software development lifecycles and be able to write code independently, including building components, integrating with APIs, and testing/deployment The AI agent is built programmatically using code. It is explicitly NOT a no-code/low-code application. Everything including setup, permissions, version control, development, testing, and deployment are done via extensive coding workflows. Engineers should be highly experienced in ReactJS and Typescript, comfortable with VCS using Git, and other standard engineering workflows. Should have a working understanding of LLMs and writing API integrations in Typescript. Engineers should have a comprehensive understanding of React JS, especially core concepts/philosophies of developing with React and front-end frameworks in general. The Agent SDK has some important distinctions from React, but understanding of React development lifecycle and component lifecycle will enable engineers to grasp these differences and develop against them. Most engineers will primarily need to know o React (Intermedia to Advanced) o Typescript (Intermedia to Advanced ) o LLM/prompt engineering basics o Github/version control o Terminal Typical AI Engineer Role and Responsibility build the agent from scratch using product requirements o This includes developing the agent, testing different scenarios including knowledge retrieval and support journeys, and writing simulation tests o This can (should) also include interfacing directly with the client in a product capacity, ensuring that the agent is meeting their needs and can connect to all necessary APIs/databases to do its job Review live conversations and client feedback, using the experience manager o This includes identifying negative conversations using evaluation tools, creating issues for bad conversations, receiving issues from the client, and so on o This is the steady state of the agent -- regularly checking in, making improvements, evaluating metrics
Posted 4 days ago
8.0 - 13.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Req ID: 326946 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Data Engineer to join our team in Bangalore, Karn taka (IN-KA), India (IN). Job Duties: Design, implement, and maintain data pipelines and data integration solutions using Azure Synapse Develop and optimize data models and data storage solutions on Azure Collaborate with data scientists and analysts to implement data processing and data transformation tasks. Ensure data quality and integrity through data validation and cleansing methodologies. Monitor and troubleshoot data pipelines to identify and resolve performance issues. Collaborate with cross-functional teams to understand and prioritize data requirements. Stay up-to-date with the latest trends and technologies in data engineering and Azure services. Minimum Skills Required: Bachelor s degree in IT, computer science, computer engineering, or similar 8+ years of experience in Data Engineering. Microsoft Azure Synapse Analytics experience is essential. (Azure Data Factory, Dedicated SQL Pool, Lake Database, Azure Storage) End-to-end Data Warehouse experience: Ingestion, ETL, big data pipelines, data architecture, message queuing, BI/Reporting, and Data Security. Advanced SQL/relational database knowledge and query authoring. Demonstrated experience in design and delivering data platforms for Business Intelligence and Data Warehouse. Strong skills in handling and analysing complex, high volume data with excellent attention in details. Knowledge of data modelling and data warehousing concepts, such as DataVault or 3NF. Experience with Data Governance (Quality, Lineage, Data dictionary, and Security). Proficiency in programming languages such as Python/Scala or equivalent for data engineering tasks. Familiar with Agile methodology and Agile working environment. Ability to work alone with POs, BAs, Architects.
Posted 4 days ago
3.0 - 8.0 years
10 - 11 Lacs
Chennai
Work from Office
We are seeking a dedicated and experienced Cyber Resiliency Engineer with a strong focus on our enterprise Business Continuity Planning and Disaster Recovery. Business Impact Analysis (BIA) Tool. In this role, you will provide comprehensive operational and engineering support, serving as the primary owner for the BIA environment from end to end. Your expertise will be crucial in ensuring the tools functionality, performance, and continuous improvement, directly contributing to our organizations ability to understand and mitigate potential impacts from disruptions. Youll be a key interface between technology and business, driving both technical excellence and strategic alignment. Required Qualifications: Bachelor s degree in computer science, Information Technology, Cybersecurity, or a related technical field, or equivalent practical experience. 3+ years of experience in an engineering, operations, or support role for enterprise-level applications, ideally within a large, complex organizational environment. Solid understanding of Business Impact Analysis (BIA) methodologies, principles, and their role in overall business continuity and cyber resiliency. Proven experience with application maintenance, performance monitoring, and troubleshooting complex technical issues. Demonstrated ability to manage vendor relationships and interact effectively with third-party software providers. Strong communication skills, both written and verbal, with the ability to articulate technical concepts to both technical and non-technical audiences, including senior leadership. Experience working within an ITIL-aligned service delivery framework (e.g., Incident, Problem, Change Management). Exceptional problem-solving, analytical, and organizational skills, with keen attention to detail. Preferred Qualifications: Experience with Service Now Platform Modules. Certifications in Business Continuity (e.g., CBCP, MBCP) or IT Service Management (e.g., ITIL Foundation/Intermediate). Familiarity with various BIA software platforms or other Business Continuity Management (BCM) tools. Experience with scripting or automation tools (e.g., Python, PowerShell) to streamline operational tasks. Understanding of cloud environments and SaaS application management. Prior experience in a role with end-to-end ownership of a critical enterprise system. Key Responsibilities: End-to-End Ownership: Take complete engineering and operational accountability for the enterprise Business Impact Analysis (BIA) Tool environment, ensuring its stability, availability, and performance. System Functionality & Maintenance: Oversee the day-to-day functionality, proactive maintenance, and ongoing health checks of the BIA tool and its associated infrastructure. Performance Optimization: Proactively monitor the BIA tools performance, identify bottlenecks, and implement optimizations to ensure efficient operation and responsiveness. Escalation Management: Serve as the primary point for all BIA tool-related escalations, diagnosing issues, coordinating with relevant teams, and driving timely resolution to minimize business impact. Customer & Stakeholder Interfacing: Act as a key liaison with internal customers and business stakeholders, gathering requirements, providing technical guidance, and ensuring the tool effectively meets their needs for business impact analysis. SaaS and BCP/DR Tool Support: including license management, coordinating technical support, evaluating new features, and overseeing upgrades. Monthly Operating Reviews: Lead or actively participate in monthly operating reviews, presenting key performance indicators, discussing ongoing initiatives, addressing open issues, and providing strategic updates to leadership. Leadership Reporting & Review: Regularly review operational issues, performance trends, and strategic recommendations related to the BIA environment with senior leadership, offering insights and actionable plans. ITIL Adherence: Ensure all operational and engineering activities within the BIA environment adhere to ITIL best practices for incident, problem, change, and release management. Documentation & Best Practices: Develop and maintain comprehensive documentation, including system configurations, operational procedures, troubleshooting guides, and architectural diagrams. Continuous Improvement: Identify opportunities for process automation, efficiency gains, and functional enhancements within the BIA tool and its surrounding ecosystem.
Posted 4 days ago
10.0 - 15.0 years
25 - 30 Lacs
Chennai
Work from Office
The Engineering Manager, Website Platforms, will lead a team of front-end and and back end website engineers responsible for building and maintaining critical customer-facing websites and digital experiences. This role is instrumental in driving technical excellence, modern cloud architecture, and the overall digital vision for Ford Pro. The successful candidate will act as a technical leader in front end and back end technologies/ frameworks , an Engineering Delivery Manager responsible for Cost,Time & Quality and a people manager collaborating cross-functionally across timezones & leading a high performing team. Bachelor s degree in Computer Science, Engineering, or related field, or equivalent practical experience. 10+ years of progressive experience in software engineering and architecture, with significant expertise in web development and front-end technologies. 3+ years of experience managing and leading teams of software engineers focused on front-end or website development. 5+ years of hands-on experience designing, building, and optimizing complex single-page applications (SPAs) using modern JavaScript frameworks (e.g., React, Next.js). Proven track record implementing and managing Micro Frontend architectures. Experience developing shared component libraries or design systems for reuse across multiple web properties. Working knowledge with APIs , Springboot frameworks is desirale SHoudl have handled ntegrations with multiple source systems that feed the websites with backend data Expertise in HTML, CSS, JavaScript, and modern front-end build tools and workflows (Webpack, Vite, Babel, npm/yarn). Working knowledge of major cloud platforms (AWS, Azure, or GCP) supporting scalable web applications (e.g., static site hosting, CDNs, serverless functions). Familiarity with backend technologies (NodeJS, Python, or Java), RESTful APIs, and database fundamentals as they relate to front-end applications. Strong background in building and maintaining high-availability, performant, and secure web platforms. In-depth understanding of web performance optimization, accessibility, and technical SEO best practices. Knowledge of data privacy, cybersecurity, and regulatory compliance as they pertain to public websites. Excellent communication and collaboration skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Experience working with senior leadership, product, design, and engineering teams across functions. Demonstrated ability to drive technical initiatives and deliver complex projects in an Agile environment. Preferred Qualifications Additional experience translating business priorities into actionable technical requirements and team roadmaps. Good experience with highly scalable applications and Extensive knowledge in JavaScript Design & Architectural Patterns. Experience with A/B testing frameworks and analytics integration. Advanced knowledge of front-end testing strategies (unit, integration, and end-to-end testing). Experience with server-side rendering (SSR) or static site generation (SSG) approaches. Familiarity with monitoring and logging tools for production web environments. Adobe Experience Manager (AEM) - Content management skills. Lead, mentor, and develop a team of website and front-end engineers, fostering collaboration and continuous improvement. Ensure adherence to software engineering best practices, including coding standards, code review, automated testing, and robust deployment pipelines. Champion front-end engineering excellence, with a focus on performance optimization, accessibility (WCAG compliance), technical SEO, cross-browser compatibility, and effective testing strategies. Provide technical leadership and strategic direction for website architecture, technology selection (e.g., React and modern frameworks), build processes, and adoption of scalable solutions such as Micro Frontends. Participate actively in the development lifecycle, including coding, pairing, and conducting in-depth code and architecture reviews. Collaborate closely with Product Managers, UX/UI Designers, and other engineering teams to translate product roadmaps and design specifications into technical requirements and high-quality deliverables. Contribute to architectural strategy, working alongside technical leaders to simplify complexity and enhance interoperability across the website technology stack. Define, track, and report on key website performance metrics (e.g., Core Web Vitals), site availability, and overall user experience quality. Troubleshoot complex technical issues and operationalize abstract technology concepts related to website infrastructure and delivery. Stay current with industry trends and emerging technologies in web development and user experience, assessing their potential impact and value to Ford Pro. Prepare testing strategy for the product including functional, visual regression and accessibility.
Posted 4 days ago
15.0 - 20.0 years
20 - 25 Lacs
Chennai
Work from Office
Role: Lead FCSD Technology s software engineering practice in India Consult with Global FCSD software delivery teams& Business Partners on current state implementations to guide & refine Technical Architecture, Integrations, Security & Dev Tooling. Create, socializes, and publish Technical Architecture Standards & Reuse patterns that can be used by software delivery teams to implement solutions faster, integrate with Enterprise Systems and align to best practices. Collaborate with and provide feedback to Enterprise IT Operations, Cyber Security, General Counsel & Dev Enablement teams to ensure Technical Architecture Standards & reuse patterns are aligned with Enterprise Cloud& API Strategy, Security & Privacy Policy and practical for software delivery teams to adopt. Establish and operate the software engineering community of practice in India. Manage the relationship with vendors. Provide consulting on license usage and future needs. Continue to further develop technical specialization and expertise by: Sharing, consulting, and transferring critical& experiential technical expertise to others throughout Ford in centers of excellence, as well as internal and external presentations. Deepening domain knowledge through consumption of external conferences, publications, and courses. Educational Qualification & Years of Experience: Bachelors degree in Computer Science, Information Technology or related technical field required. 15+ years with progressive responsibilities in a Cloud Technical Architecture Advisory and or Delivery Role, for large, complex software engineering transformations at large companies, ideally in the Manufacturing Sector Leadership skills: Must be able to think and act strategically, without constraints Must be able to operationalize and assist teams with abstract technology concepts Strong demonstrated competencies on cloud and digital platforms Strong communication, collaborative, and influencing skills Proven ability to work closely with senior leadership Strong personal presence and capabilities to resolve technical concerns Functional/Technical skills: Demonstrated ability to drive development of highly technical technology services and capabilities Experience with Lean methodology & Test Driven Development Demonstrated understanding and ability to drive API economy and solutions Demonstrated understanding and ability to drive highly available consumer ready Internet properties and technical platforms Excellent communication skills with the ability to adapt your communication style to the audience Ability to work collaboratively and navigate complex decision making in a rapidly changing environment Strong leadership and communication skills and the ability to teach others Responsibilities for Candidates Technical expert who has experience building platforms, underlying services for re-use, and DevOps capabilities Understands business priorities and technical feasibility in order to prioritize the platform backlog, identify dependencies, and manage risks. Conduct product and technology experiments, user interviews and other validation techniques to gather feedback and product insights Track, prioritize and resolve technical debt so it does not hinder product growth. Attends Tech Councils and provide feedback and support to accelerate software product delivery. Work with Purchasing and General Counsel on purchases of products Identifies areas within software delivery process and application ecosystem that require cohesion across the platform and addresses them through common engineering policies. Assess the technology feasibility of the product line roadmaps Employs and/or champions extreme programming software processes, culture, best practices, and techniques. Communicates openly and frequently with the team by being responsive to in-person prompts. Actively works to identify and remove/ mitigate risks and blockers to product delivery. Assesses the overall health of the product and prompts key decisions to move it forward.
Posted 4 days ago
5.0 - 10.0 years
50 - 55 Lacs
Bengaluru
Work from Office
Ready to shape the future of global entertainment Join Amazon and MGM Studios Tech as a Senior Software Development Manager where youll drive transformative initiatives that redefine how studios creates content all the way from a concept to green lighting the project, to distribution, the financials around it and how hundreds of millions of customers worldwide experience streaming content. Youll be at the forefront of Amazons entertainment revolution, working where Hollywood meets tech. Your work will directly impact how millions of people discover and enjoy content, while helping shape the future of streaming technology. If youre excited about solving complex technical challenges at massive scale while working with some of the most iconic entertainment brands in the world, this is your opportunity to make history. Join us in building the future of entertainment! Lead complex, high-visibility engineering programs that power the worlds most comprehensive digital video studios technology organization. Drive architectural decisions and technical strategy for next-generation studios businesses for Sales, Licensing, 3P Distribution. Lead engineering teams to build scalable solutions that handle massive amounts of global content data Collaborate with MGM Studios, Prime Video leadership, and cross-functional teams to deliver innovative entertainment experiences Mentor and develop engineers, program managers and development managers while raising the bar for engineering excellence Impact Youll Own: Shape the technical foundation that brings award-winning content to viewers worldwide Design and implement systems that seamlessly handle complex content relationships across multiple dimensions (regions, languages, licensing, etc.) Drive operational excellence initiatives that scale across Amazons global entertainment ecosystem Lead programs that integrate MGMs iconic content library with Amazons streaming technology 5+ years of non-internship professional software development experience 5+ years of programming with at least one software programming language experience 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience as a mentor, tech lead or leading an engineering team 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelors degree in computer science or equivalent
Posted 4 days ago
3.0 - 8.0 years
50 - 55 Lacs
Bengaluru
Work from Office
Are you passionate about automation, designing processes, simplifying work and launching innovative products technology We are looking for a Support Engineering who will lead a team of Support Engineers and have the ability to deep dive into processes and invent and simplify with a high degree of ownership. As a Support Engineering Manager, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Paramount workflows. You will work with the Trustworthy Shopping Experience (TSE) Organization to understand their business models and generate technical requirements supported by program technology. You will work cross functionally with Operations, Product Managers, Software Engineers, Business Analysts, Data Scientists and Program Managers on medium to large scale projects ensuring clear communication of project status, timelines and any challenges in Product Delivery. In addition, you will develop ownership of support engineering processes to improve the product development lifecycle of Paramount workflows. In this role, you will lead a team of support engineers, providing strategic guidance and mentorship to drive their professional development. Your responsibilities will include helping them design and develop effective workplans, create clear roadmaps for projects, and offer directional support to ensure their success. You will be instrumental in shaping the teams direction and helping each team members achieve their objectives effectively. Lead a team in supporting our business teams worldwide by providing critical product support Lead multi-team projects and resolve the complex support issues Engage with operations, product, development, and program stakeholders to document requirements, create functional specifications and generate process maps. Design, develop, test, launch and improve self-service software products such as Paramount workflows. Operate as a Subject Matter Expert on Amazon s internal authoring application and workflow engine to develop Paramount workflows. Engage with software development teams to understand and guide evolving program technology Deep dive technical product or operational issues to propose and implement simple and effective solutions Develop efficient solutions through low and medium complexity code implementations, either by integrating existing APIs or creating new APIs to harness the capabilities of Large Language Models (LLMs). Work directly with engineering teams to ensure that customer issues are resolved as expediently as possible and root causes are addressed utilizing continuous improvement methodologies Drive the team to improve operational efficiency for all services through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation Complete analysis and present periodic reviews of operational performance and KPIs Think proactively and work to prevent support issues before they are realized Play a significant role in hiring, mentoring, and training employees About the team The Trustworthy Shopping Experience (TSE) team strives to guarantee customers a trustworthy shopping and ordering experience so they can shop with confidence on Amazon. We do this by (1) eliminating catalog defects, (2) ensuring listings are compliant with Amazon s selling policies, (3) helping customers find selling partners that have a good ordering and fulfillment record, (4) ensuring customers receive authentic products in the condition they expect, and (5) in the rare chance the order experience does not meet customer expectations, protecting them by making things right with our A-to-z Guarantee. Our selling partners are also our customers and we work hard to educate and support them to facilitate a positive and friction-free selling partner experience. We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. We are looking for a Support Engineering Manager with a passion for technology, innovation with analytical and communication skills to guide a group of Support Engineers. You will enjoy working with technology, and the ability to see your insights drive the creation of real tools and features for our operations teams, thereby, impacting customer experience and seller experience of merchants participating in our Marketplace on a regular basis. You will collaborate with Software Engineering, Data Science, Product Management, Program Management and Operations Teams to build a deeper understanding of operational performance and drive improvements which directly influence Amazon s bottom-line. A Bachelors degree in Computer Science, Engineering, Mathematics, or a related field 3+ years of people management experience leading System Development teams 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience engaging and influencing senior leaders using both verbal and written communication tools Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Experience managing on-call support coverage, escalation and critical issue management Experience in root cause analysis and error correction, identifying changes to procedures and systems to implement long term fixes and avoid repeating issues
Posted 4 days ago
3.0 - 8.0 years
9 - 13 Lacs
Hyderabad
Work from Office
Translation Services seeks a passionate Software Development Engineer to drive innovations in translation to reach every Amazon customer in their own language. Are you passionate about creating high-performance, large-scale language translation services to support Amazons current and future growthDo you thrive in environments where you can lead innovationIf so, were seeking a software engineer to join the Translation Services (TS) team. TS provides technology solutions and services that deliver quality translations at the lowest possible cost for Amazon businesses. As a Software Development Engineer, youll help drive efforts to build translations solutions at Amazon scale with 100% translations coverage, eventually making translations a no-op for developers so that they can focus on business logic and application building. Were seeking a self-starting individual comfortable with ambiguity, possessing strong attention to detail, and dedicated to ensuring that secondary language experiences match the excellence of primary language experiences, even at Amazons vast scale. About the team We are a globally distributed engineering organization with teams in Seattle, WA and Hyderabad, India. Our collaborative culture and low operational overhead create a startup-like environment that encourages innovation. Our vision: Language will not stand in the way of anyone on earth using Amazon products and services. Our mission: We are the enablers and guardians of translation for Amazons customers. We do this by offering hands-off-the-wheel service to all Amazon teams, optimizing translation quality and speed at the lowest cost possible. 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelors degree in computer science or equivalent
Posted 4 days ago
3.0 - 8.0 years
50 - 55 Lacs
Hyderabad
Work from Office
At Amazon we are working to be the most customer-centric company on earth. In alignment to this, Global Mile is working to enable the largest selection of inventory on earth for our customers. Global Miles vision is to build Amazons global logistics pipeline for any supplier to supply to any location in the world. IT offers intercontinental logistics services to selling partners to enable them to move their product from an origin country to Amazon fulfillment centers. Global Mile is also responsible for exports from fulfillment centers to other countries outside of the fulfillment network. It enables global expansion for the selling partners with the highest standard of quality, accountability, and transparency. Global Mile team is building cross border logistics solutions which eliminate borders between buyers and sellers. These solutions enable the third-party sellers to import or export their products across borders, thereby expand their business into new markets and get access to the customers around the world. Amazon is driving this multi-year vision to create new logistical benchmarks and "firsts" through disruptive innovation. We need talented people to build highly-available, scalable distributed systems that provide clean interfaces between sellers, shippers, trade agents and customs authorities to ship their products to the customers around the world. If you are excited by the opportunity to lead a high performing engineering team in the design and development of this Global Mile solution, this is the right career move for you! We operate as a startup within Amazon, providing great flexibility in product and technology direction. As a leader on the team, you will be expected to operate at all levels, diving deep into the details while providing strategic inputs for the product. You will be a key player in driving strategic planning, project execution, hiring and development of engineering talent, driving operational excellence, and shaping up the solutions to achieve our vision. This is your opportunity to make a big impact and make history in the world of global logistics! As a leader on the team, you will be expected to operate at all levels, diving deep into the details while providing strategic inputs for the product. You will be a key player in driving strategic planning, project execution, hiring and development of engineering talent, driving operational excellence, and shaping up the solutions to achieve our vision. This is your opportunity to make a big impact and make history in the world of global logistics! 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelors degree in computer science or equivalent
Posted 4 days ago
3.0 - 8.0 years
50 - 55 Lacs
Bengaluru
Work from Office
The India and Emerging Stores (IES) Technology team builds products and services that solve unique customer needs in Amazon s fastest growing marketplace. Imagine building platforms that enables Customer Shopping Experience and Purchase Decisions made easy on Amazon. Would you like to be part of a team that accelerates India first global innovation on customer reach initiativesWe are seeking Software Development Engineers excited by the opportunity to work with multiple Amazon platforms and leverage data science to experiment bold new initiatives. Our SDEs at IES innovates and builds new capabilities by working backwards from the needs of shoppers, sellers in IN Marketplace. They work on a wide range of technologies (including Lambda, Step Function, Kinesis and ML), build and operate highly scalable, low latency products and services, which can be launched WW on Day 1. SDEs are instrumental in shaping the product direction and actively involve in defining key product features that impact the business. They work with Sr.SDEs / PEs at Amazon to evolve the design of the products owned by the team. They are responsible to set up and hold a high software quality bar. They focus on improving team s engineering & operational excellence practices. They mentor SDEs, train new team-mates on how your team s software is constructed, how it operates, how secure it is, and how it fits into the bigger picture. If you are looking for an opportunity to build creative technology solutions that positively impact hundreds of millions of international customers, and relish large ownership and diverse technologies, join our team today! You will be instrumental in shaping the product direction and will be actively involved in defining key product features that impact the business. You will work with Sr.Engineers at Amazon to evolve the design of the products owned by this team. You will be responsible to set up and hold a high software quality bar as part of our highly technical team of Software Engineers. Position Responsibilities: Work closely with senior engineers to design, implement and deploy applications that impact the Amazon.in business with an emphasis on Mobile, Payments, and e-Commerce website development. Own the delivery of an integral piece of a system or application. Management and execution against project plans and delivery commitments Assist directly and indirectly in the continual hiring and development of technical talent. Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts The ideal candidate will be a leader, quick learner and be able to work independently. He/she should be able to operate in a very fast paced environment where time to hit market is super critical. The candidate will need to balance technical leadership and savvy with strong business judgment to make the right decisions about technology choices. 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelors degree in computer science or equivalent
Posted 4 days ago
3.0 - 8.0 years
50 - 55 Lacs
Hyderabad
Work from Office
Are you interested in building next generation experiences that will re-define international trade at AmazonDo you want to improve how shoppers around the world discover and purchase global merchandiseAmazon Exports and Expansion is building new experiences responsible for customers globally. Our mission is to provide a one-stop shopping experience to international customers that includes: Build solutions that reach millions of new customers and sellers all over the world, providing them with a localized experience Drive innovation in customer experience technology Work closely with the business to define the expansion strategy and figure out innovative solutions to help this thriving business continue to its growth Translate complex functional and technical requirements into detailed architecture and design. Responsible for portions of the systems architecture, scalability, reliability, and performance. Build new software services and tools from scratch and improve existing systems Create simple solutions for complex business and operational problems. Build robust solutions that operate at Amazon scale Design systems, take mission critical decisions on how we design production systems, what technology to use and how to solve problems Lead software developers in design, implementation and operations Be very hands-on, participate in designs, reviews and develop code Real-time operational support of the team s functional areas Must be able to work with minimal technical supervision and supplemental engineering support, while responding efficiently to multiple program priorities Work with senior technical leaders to review and improve your designs and solutions Works well in a team environment and be able to effectively drive cross-team solutions that have complex dependencies and requirements A day in the life High-level designs, cross-team alignment, long-term architectural roadmap and technical strategy, understanding the business domain and proposing solutions to address customer and business problems, helping scope and analyze product requirements, mentorship, reviewing CRs, writing high-quality code to be an example for the team. About the team International Expansions team launches Amazon in new non-footprint countries. This role is for a new team in International Expansions organization. 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience Experience programming with at least one software programming language 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelors degree in computer science or equivalent
Posted 4 days ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethicIf yes, this opportunity will appeal to you. Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India. As a Business Development Associate with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon s offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging retailers at all points of their life cycle. You will have to identify and recruit retailers that deliver competitive pricing and broad product selection on the platform, train sellers on Amazon systems helping them integrate with our product platform and analyze seller performance metrics to help them become successful on our platform. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external parties. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes. Role and Responsibilities: Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences. Help define the seller base and industry verticals we target for various Amazon services using local knowledge. Identify valuable sellers and selection for Amazon services. Acquire retailers with valuable selection and establish long-term partnerships. Own and manage integration of portfolio of sellers and help them become self-reliant through basic training. Track and monitor performance and sales of key partners to manage their performance. Prior Experience and skills: More than 3+ years of experience in sales Bachelors degree required, MBA is preferred Passion for e-commerce is required. Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business by the numbers . Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Experience with e-commerce, retail, advertising, or media would be an advantage. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. Ability to speak the local language is desirable Personal attributes and competencies: Demonstrated intense customer focus. Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. Takes initiative. Doesnt wait to be asked. Plans efficiently. Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed. Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Disciplined in executing repeatable operational processes. Has sound judgment and ability solve issues on the spot. Makes good decisions when analysis of data is not sufficient to reach a conclusion. Bachelors degree in business administration, finance, economics, computer science, data science, engineering, or other related field 1+ years of sales experience
Posted 4 days ago
4.0 - 9.0 years
7 - 11 Lacs
Gurugram
Work from Office
Manage technical onboarding of new partners using S2S, API, SDK, or MMP (AppsFlyer, Adjust, Branch) integrations. Implement and validate postbacks, pixels, event tracking, and deep links across various partner setups. Troubleshoot integration issues, investigate tracking discrepancies, and provide timely solutions. Collaborate with account managers to understand client objectives and ensure smooth technical delivery. Create and maintain documentation on integration standards, data flows, and troubleshooting procedures. Ensure accurate attribution and data consistency across platforms. Support advanced use cases like product feed integration, custom conversion events, and user-level tracking. Monitor campaign performance and work with the product team to scale tech capabilities. What we expect: 4+ years of experience in integration engineering, technical account management, or adtech/martech support. Proficient with tracking technologies, attribution logic, and debugging tools. Experience with REST APIs, Webhooks, JavaScript, GTM, and app SDKs. Strong familiarity with MMPs (AppsFlyer, Adjust, Branch, Kochava) and affiliate tracking platforms. Understanding of S2S conversion flows, cookie behaviour, and mobile attribution. Excellent problem-solving and communication skills. Bachelor s degree in Computer Science, Engineering, or equivalent experience. We offer: Work in the international company; Hybrid working format (office/home office); Corporate education courses and trainings, meetups and conferences; Voluntary health insurance after probation period; Effective onboarding program for a better start; Corporate events and team buildings. Apply for vacancy: Upload a resume File format: doc, docx, pdf Max. file size: 5 MB I agree to the and give my consent Mitgo to the processing of my personal data. Thank you for your message. It has been sent successfully. Thank you for your message. It has been sent successfully.
Posted 4 days ago
3.0 - 8.0 years
6 - 9 Lacs
Coimbatore
Work from Office
Summary : We re seeking an experienced DevOps professional to join our team as an online tutor. As a DevOps Online Tutor, you ll provide expert guidance and support to students learning DevOps practices and tools. If you re passionate about DevOps and enjoy teaching, this is an excellent opportunity to share your knowledge and help shape the next generation of DevOps professionals. Responsibilities: Provide online tutoring and mentoring to students in DevOps-related courses Develop and deliver high-quality, engaging video lessons and tutorials Create and grade assignments, quizzes, and exams Participate in live online sessions, answering student questions and providing feedback Collaborate with our instructional design team to develop and refine course content Stay up-to-date with industry trends and emerging technologies in DevOps Requirements: 3+ years of experience in DevOps, with expertise in tools like Jenkins, Docker, Kubernetes, and AWS Strong understanding of Agile methodologies and version control systems (e.g., Git) Excellent communication and teaching skills Experience with online learning platforms and tools Bachelor s degree in Computer Science, Engineering, or a related field Familiarity with cloud platforms Nice to Have: Certification in DevOps or a related field. What We Offer: Competitive hourly rate Flexible, remote work arrangement Opportunity to shape the next generation of DevOps professionals Collaboration with a talented team of professionals If you re passionate about DevOps and teaching, please submit your resume and a letter explaining why you re the perfect fit for this role.
Posted 4 days ago
3.0 - 8.0 years
5 - 9 Lacs
Coimbatore
Work from Office
Data Science Online Tutor Summary : We re seeking an experienced Data Science professional to join our team as an online tutor. As a Data Science Online Tutor, you ll provide expert guidance and support to students learning Data Science concepts, tools, and techniques. If you re passionate about Data Science and enjoy teaching, this is an excellent opportunity to share your knowledge and help shape the next generation of Data Science professionals. Responsibilities: Provide online tutoring and mentoring to students in Data Science-related courses Develop and deliver high-quality, engaging video lessons and tutorials Create and grade assignments, quizzes, and exams Participate in live online sessions, answering student questions and providing feedback Collaborate with our instructional design team to develop and refine course content Stay up-to-date with industry trends and emerging technologies in Data Science Requirements: 3+ years of experience in Data Science, with expertise in tools like Python, R, TensorFlow, and scikit-learn Strong understanding of machine learning algorithms, statistical modeling, and data visualization Excellent communication and teaching skills Experience with online learning platforms and tools Bachelor s degree in Computer Science, Statistics, Mathematics, or a related field Nice to Have: Experience with cloud platforms (e.g., AWS, Google Cloud) Knowledge of other programming languages (e.g., SQL, Julia) What We Offer: Competitive hourly rate Flexible, remote work arrangement Opportunity to shape the next generation of Data Science professionals Collaboration with a talented team of professionals If you re passionate about Data Science and teaching, please submit your resume and a letter explaining why you re the perfect fit for this role.
Posted 4 days ago
5.0 - 7.0 years
4 - 8 Lacs
Noida
Work from Office
About the company: CoreOps.AI is a new age company founded by highly experienced leaders from the technology industry with a vision to be the most compelling technology company that modernizes enterprise core systems and operations. Website : https://coreops.ai CoreOps is building the AI operating system for enterprises - accelerating modernization by 50% and cutting costs by 25% through intelligent automation, data orchestration, and legacy transformation. At CoreOps.AI, we believe in the quiet power of transformation like the dandelion that seeds change wherever it lands. Inspired by this symbol of resilience and growth, our enterprise AI solutions are designed to take root seamlessly, enrich core operations, and spark innovation across your business.Founded by industry veterans with deep B2B expertise and a track record of scaling global tech businesses, CoreOps.AI brings the power of agentic AI to modernize legacy systems, accelerate digital transformation, and shape the future of intelligent enterprises. Overview: We are seeking a highly motivated and experienced SAP WM Consultant who will work as part of a team responsible for administration, maintenance and optimization of our Ecosystem. Key Responsibilities: Create complex warehouse structures Warehouse Configuration Material master views. Stock placement/removal. Goods issues for sales orders. Picking for a delivery. Transferring stock. Manage several different types of storage, such as high rack storage, block storage or fixed bin storage. Storage unit management. Handling Unit Management Bar Coding, SAP Console Qualifications and Education Requirements Bachelors/Masters degree in computer science or a related field. At least 6-10 years experience. Preferred Skills: Candidate should have min 1 E2E implementation, rollout project and support project. Preferably candidate should have 8-10 years of SAP WM Experience. Should have worked on at least one project on S4/HANA. Experience on RF transactions for picking with additional functionality of pre-staging. configuration of warehouse structure by defining storage types, storage sections, storage bin types, put away and picking strategies, Handling Unit Management, search strategy indicators, storage unit types and blocking Labels Design - for handling unit and packing lists with barcode technology. Working on - cutover activities including transport request management, creation of interim bins, maintaining user profiles, designating number ranges, template for auto bin creation and master data requirements. Stock Transfer, Scrap transaction related business mapping Physical and Cycle Count process knowledge thru RF gun
Posted 4 days ago
3.0 - 5.0 years
7 - 11 Lacs
Noida
Work from Office
About the company: CoreOps.AI is a new age company founded by highly experienced leaders from the technology industry with a vision to be the most compelling technology company that modernizes enterprise core systems and operations. Website : https://coreops.ai CoreOps is building the AI operating system for enterprises - accelerating modernization by 50% and cutting costs by 25% through intelligent automation, data orchestration, and legacy transformation. At CoreOps.AI, we believe in the quiet power of transformation like the dandelion that seeds change wherever it lands. Inspired by this symbol of resilience and growth, our enterprise AI solutions are designed to take root seamlessly, enrich core operations, and spark innovation across your business.Founded by industry veterans with deep B2B expertise and a track record of scaling global tech businesses, CoreOps.AI brings the power of agentic AI to modernize legacy systems, accelerate digital transformation, and shape the future of intelligent enterprises. We are seeking a highly motivated and experienced data scientist to help us in leading the team of Gen-Ai Engineers involved. You are required to lead & manage all the processes from data extraction, cleaning, and pre-processing, to training models and deploying them to production. The ideal candidate will be passionate about artificial intelligence and stay up-to-date with the latest developments in the field. Key Responsibilities: Utilize frameworks like Langchain for developing scalable and efficient AI solutions. Integrate vector databases such as Azure Cognitive Search, Weavite, or Pinecone to support AI model functionalities. Work closely with cross-functional teams to define problem statements and prototype solutions leveraging generative AI. Ensure robustness, scalability, and reliability of AI systems by implementing best practices in machine learning and software development Exploring and visualizing data to gain an understanding of it, then identifying differences in data distribution that could affect performance when deploying the model in the real world Demonstrable history of devising and overseeing data-centred projects Verifying data quality, and/or ensuring it via data cleaning Supervising the data acquisition process if more data is needed Finding available datasets online that could be used for training Defining validation strategies, feature engineering & data augmentation pipelines to be done on a given dataset Training models and tuning their hyperparameters Analysing the errors of the model and designing strategies to overcome them Deploying models to production Qualifications and Education Requirements: Bachelor s/Master s degree in computer science, data science, mathematics or a related field. At least 3-10 years experience in building Gen-Ai applications. Preferred Skills: Proficiency in statistical techniques such as hypothesis testing, regression analysis, clustering, classification, and time series analysis to extract insights and make predictions from data. Proficiency with a deep learning framework such as TensorFlow, PyTorch and Keras Specialized in Deep Learning (NLP) and statistical machine learning. Strong Python skills. Experience with developing production-grade applications. Familiarity with Langchain framework and vector databases like Azure Cognitive Search, Weavite, or Pinecone. Understanding and experience with retrieval algorithms. Worked on Big data platforms and technologies such as Apache Hadoop, Spark, Kafka, or Hive for processing and analyzing large volumes of data efficiently and at scale. Familiarity in working and deploying applications on Ubuntu/Linux system Excellent communication, negotiation, and interpersonal skills.
Posted 4 days ago
15.0 - 20.0 years
35 - 40 Lacs
Bengaluru
Work from Office
Select with space bar to view the full contents of the job information. Director - II -Engineering Job Details | TATA Digital Select how often (in days) to receive an alert: Director - II -Engineering Overview TATA Digital is seeking a seasoned and visionary Director of Engineering to lead the development of our Core Loyalty, Marketing, and Financial Risk Management Platforms. This role is critical to scaling our digital commerce ecosystem and delivering transformative customer experiences across TATA brands. The ideal candidate brings deep e-commerce expertise, a proven track record of leading high-impact engineering teams, and a strong orientation towards business outcomes. This leader will own a 50+ member engineering organization, including Engineering Managers, TPMs, Developers, and QA Engineers spanning on-roll and partner teams. In this high-impact role, you will be responsible for building scalable platforms, driving technical strategy, and mentoring the next generation of engineering leaders. Key Details Total Experience: 15+ years Education: B.E./ B.Tech/ M.Tech/ M.S. in Computer Science or a related field Industry Experience: Deep leadership experience in top-tier e-commerce or cloud-native companies, delivering complex platform programs such as Loyalty, Grocery, Fashion, or Electronics. Technical and Leadership Expertise Strong foundation in software engineering best practices, SDLC, technical program execution, and operational excellence. Proficient in modern programming languages (e.g., Java, Python) and architecture principles. Demonstrated hands-on leadership with a deep technical background. Experience building scalable, resilient platforms with a focus on long-term maintainability and performance. Driving Scalable Programs Lead large-scale initiatives such as Loyalty, NeuCoins, NeuPass, Gamification, Geo-Fenced Coupons, TSSS, and Marketing Solutions. Architect and scale foundational services including Golden Records, Customer Identity, and Financial Risk Management to support business-critical operations across brands. Work closely with strategic partners like Capillary and MoEngage to deliver frugal, high-performance, customer-centric solutions. Organizational Leadership & Delivery Excellence Lead and shape a 50+ strong engineering organization, driving speed of execution and consistently high delivery quality. Establish clear technical direction and investment strategies (e.g., build vs. buy decisions). Implement strategic frameworks that align with evolving business goals and ensure measurable outcomes. Stakeholder and Cross-Functional Influence Operate with high autonomy, managing cross-functional stakeholders across engineering, product, and business functions. Align technical strategies with key leaders across TATA Digital and participating TATA Brands to influence platform direction and business priorities. Build trust and maintain momentum through transparent progress updates and proactive issue resolution. People Leadership 4+ years of experience managing teams, including 2+ years of managing engineering managers. Passionate about team development set high performance standards, give actionable feedback, and mentor future tech leaders. Build a culture of ownership, innovation, and continuous learning across the organization. Business Impact Deliver resilient, scalable platforms that power the next generation of customer engagement across Loyalty, Marketing Tech, and Financial Risk Management. Drive alignment between engineering execution and strategic business outcomes. Foster operational excellence, technical innovation, and leadership depth within the team.
Posted 4 days ago
0.0 - 2.0 years
6 - 10 Lacs
Chennai
Work from Office
Redefine the future of customer experiences. One conversation at a time. We re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service , our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication. If you re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you re in the right place. Build Amazing - Deliver Amazing - Live Amazing - Be Amazing We are looking for a Site Reliability Engineer to enhance, support, and troubleshoot our SaaS platform. We re looking for someone with a wide breadth of knowledge, experience, and interest in a range of technology domains. The skillset is typically somewhere between a web developer and system administrator, a bit of a generalist with the ability to dig deep when necessary. We deal with many different technologies; a desire to learn and a hunger to work on challenging projects is a must. Key Responsibilities Triage, troubleshoot, and fix production problems in every layer of the stack Design, develop, improve, and tune logging, monitoring, and alerting Identify manual work, document the fix in the form of a runbook, then automate it away Write software to improve reliability and recoverability of production systems Perform and automate system administration tasks Participate in on-call rotation supporting production systems Qualifications Bachelors degree in Computer Science or related field, or equivalent work experience Competencies 0-2 years of software development experience 0-2 years of Linux system administration experience 0-2 years of performance engineering experience Experience working with RESTful APIs Experience troubleshooting complex systems Experience working with source control Familiarity with containerization and container orchestration Familiarity with front-end technologies Familiarity with application performance monitoring Familiarity with relational databases and SQL Familiarity with microservice environments and distributed systems Ability to clearly communicate technical concepts Working knowledge of general SRE concepts and DevOps principles Nice to have Datadog Opsgenie Atlassian Suite (Jira, Confluence, BitBucket) Java/Spring Python Javascript/React SQL Ansible Jenkins Tomcat Git Redis RabbitMQ Splunk/Kibana Terraform Typical Office Environment: Requires extensive sitting with periodic standing and walking. May be required to lift up to 35 pounds unassisted. May be required to lift over 35 pounds using an assistive device and/or team lift. Requires significant use of a personal computer, phone, and general office equipment. Needs adequate visual acuity, ability to grasp and handle objects. Needs the ability to communicate effectively through reading, writing, and speaking in person or on the telephone. Nextiva DNA (Core Competencies) Nextiva s most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking , and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude : They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Medical - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity. Group Term & Group Personal Accident Insurance - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means. Coverage Type - Employee Only Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000 Free Cover Limit - 1.5 Crore Work-Life Balance - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays Financial Security - Provident Fund & Gratuity Wellness - Employee Assistance Program and comprehensive wellness initiatives Growth - Access to ongoing learning and development opportunities and career advancement At Nextiva, were committed to supporting our employees health, well-being, and professional growth. Join us and build a rewarding career! Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what s going on at Nextiva, check us out on Instagram , Instagram (MX) , YouTube , LinkedIn , and the Nextiva blog . #LI-MK1 #LI-Hybrid
Posted 4 days ago
7.0 - 12.0 years
20 - 25 Lacs
Mumbai
Work from Office
Guidewire Claim Center Developer at N Consulting Ltd Exp - 7 -12Years Location - Mumbai , Pune Notice Period - Immediate to 30 days only Guidewire Claim Center Developer Bachelor s (or higher) degree in Computer Science, Computer Engineering, or other related fields, or equivalent experience. 7+ years proven experience in Guidewire Application Development Must work on Guidewire PC Configuration Nice to have Guidewire BC Configuration Knowledge Expertise in GOSU Language, configuration and coding using Guidewire tools and accelerators, Guidewire Batch, and Guidewire predefined plugins Read code in other languages and reverse engineer products Agile software development, including the use of Git, Bitbucket, Jenkins, Jira, Confluence, etc. Domain knowledge on Property Casualty Insurance Guidewire Cloud Certification is a must. 7+ years of Guidewire development experience. 7+ years of experience coding RESTful APIs. 7+ years of experience with coding in multiple programming languages such as C#, Java, Python, etc. 7+ years of experience with relational databases and SQL MS SQL Server Transact SQL proficiency preferred. Expertise in the end-to-end design and development of business database applications. Experience creating modern web applications and designing Web APIs with REST/JSON. In-depth understanding of design thinking and customer -centric development.
Posted 4 days ago
1.0 - 3.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Your opportunity If you are driven by innovation, passionate about technical excellence, and ready to collaborate with a team of exceptional engineers, apply now for the position of Software Engineer at New Relic. Lets embark on an exciting journey of innovation and technical advancements together! At New Relic, we provide businesses with a state-of-the-art observability platform, leveraging advanced technologies to deliver real-time insights into the performance of software applications and infrastructure. As a company at the forefront of the industry, we enable organizations to monitor, analyze, and optimize their systems to achieve enhanced reliability, performance, and user experience. Join us in our mission to revolutionize observability and empower businesses in todays dynamic digital landscape. What youll do Drive the design, development, and enhancement of core features and functionalities of our observability platform, leveraging cutting-edge technologies to deliver scalable and reliable solutions Act as a subject matter expert, guiding and mentoring a team of talented software engineers to achieve technical excellence and deliver high-quality code Collaborate with cross-functional teams to design and implement robust, scalable, and efficient systems that meet the demands of our growing customer base Stay ahead of industry trends and emerging technologies, constantly researching and experimenting with innovative solutions to enhance our observability platform Work closely with product managers, designers, and stakeholders to translate business requirements into technical solutions, advocating for best practices and promoting a collaborative work environment Be proactive in identifying and addressing performance bottlenecks, applying optimizations, and maintaining the stability and availability of our platform Encourage a culture of continuous learning, improvement, and innovation within the engineering team, sharing knowledge and promoting professional growth This role requires Bachelor s degree, software development, engineering, or a related technical field 1 to 3 years of experience working as a software engineer working in Java and/or Go with a strong computer science background and an aptitude for learning new languages quickly Demonstrated experience in designing, developing, and maintaining large-scale software systems, utilizing modern programming languages and frameworks Strong understanding of scalable distributed systems and microservices architecture, with the ability to design and implement solutions that meet performance and scalability requirements Passion for exploring new technologies and finding creative solutions to complex problems, keeping up with industry trends and advancements in observability and related domains Excellent collaboration abilities, with the capacity to work effectively with cross-functional teams, present ideas, and communicate technical concepts clearly Keep up to date with technologies - AWS/Azure/GCP, serverless, Docker, Kubernetes among others Bonus points if you have Contribution to open source projects Experience building and maintaining high throughput pipelines and distributed systems Experience working on an Observability product, especially in the SaaS vendor space Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics different backgrounds and abilities, and recognize the different paths they took to reach us including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. . We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance . Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https: / / newrelic.com / termsandconditions / applicant-privacy-policy
Posted 4 days ago
3.0 - 8.0 years
9 - 13 Lacs
Bengaluru
Work from Office
A Bachelors degree in Computer Science, Data Science, or a related field; a Master s is a plus 6 8 years of experience in data science with a strong track record of building and deploying ML solutions at scale Deep understanding of core ML techniques supervised, unsupervised, and semi-supervised learning along with strong foundations in statistics and linear algebra Exposure to deep learning concepts and architectures (e.g., CNNs, RNNs, Transformers) and their practical applications Proficiency in Python and SQL, with experience in building data pipelines and analytical workflows Hands-on experience with large-scale data processing using Apache Spark, Hadoop/Hive, or cloud platforms such as GCP Strong programming fundamentals and experience writing clean, maintainable, and production-ready code Excellent analytical and problem-solving skills the ability to extract actionable insights from messy and high-volume data Solid grasp of statistical testing, hypothesis validation, and common pitfalls in experimental design Experience designing and interpreting A/B tests, including uplift measurement and segmentation Ability to work closely with product and engineering teams to translate business goals into scalable ML or data solutions Bonus points for: Experience with reinforcement learning or sequence modeling techniques Contributions to ML libraries, internal tools, or research publications B2c, Cnn, Deploying, Fraud, Machine Learing, Network+, Search, Transformer
Posted 4 days ago
4.0 - 6.0 years
10 - 14 Lacs
Bengaluru
Work from Office
What You Will Need Bachelors/Masters degree in computer science (or similar degrees) 4-7 years of experience as a Data Scienti st in a fast-paced organizati on, preferably B2C Familiarity with Neural Networks, Machine Learning etc. Familiarity with tools like SQL, R, Python, etc. Strong understanding of Stati sti cs and Linear Algebra Strong understanding of hypothesis/model testi ng and ability to identi fy common modeltesti ng errors Experience designing and running A/B tests and drawing insights from them Profi ciency in machine learning algorithms Excellent analyti cal skills to fetch data from reliable sources to generate accurate insights Experience in tech and product teams is a plus Bonus points for: Experience in working on personalizati on or other ML problems Familiarity with Big Data tech stacks like Apache Spark, Hadoop, Redshift Algorithms, Apache Spark, Data Science, Etl, Large Scale, Linear Algebra, Ml, Neural Netwoks, Python, Sql
Posted 4 days ago
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