60 Communication Skill Jobs

Key Responsibilities: 1. Identify opportunities to cross-sell insurance products to clients, enhancing their financial security and maximizing sales potential. 2. Attend regular training sessions to enhance product knowledge and improve sales techniques. 3. Conduct regular visits to potential and existing clients to present our insurance and mutual fund products and address their needs. 4. Actively engage with clients, explain product benefits, and persuade them to make informed decisions about their financial options. 5. Identify opportunities to cross-sell insurance products to clients, enhancing their financial security and maximizing sales potential. 6. Develop strategies to attract new clients through networking, referrals, and community events. 7. Build and maintain strong relationships with clients, ensuring ongoing satisfaction and loyalty. 8. Stay updated on industry trends, competitor offerings, and customer preferences to refine marketing strategies. 9. Work closely with sales and marketing teams to align strategies and ensure a unified approach to client acquisition.

Role & responsibilities 1. Daily Monitoring & reporting of Plan Vs actual. 2.Daily Monitoring & reporting of Downtime. 3.Analytic approach to solve the issues arises during shift. 4.Problem solving approach /trouble shoot during shift. 5.Daily Monitoring of Safety and manpower Handling. 6.Small Kaizen projects plan and implementation -Monthly Skills & Competency Microsoft excel knowledge. Analytical skill. Innovative-should have ideas of new ideas.

Key Responsibilities Plan all the works and monitor the same. Identify the risk and propose mitigation. Co-ordinate with internal and external stakeholders. Coordination with Design Consultants for ensure deliverables of all Fire Protection and Alarm services and co-ordination drawings and SLD, Schematic drawings etc. Collect Shop drawings from vendor for respective packages and get it validate with FIRE PROTECTION AND ALARM SERVICES consultants and issue contractors to execute the work. Getting work method of statement from respective FIRE PROTECTION AND ALARM SERVICES package from contractor and get it approved from consultants Execute and monitor in all the FIRE PROTECTION AND ALARM SERVICES related work Setting up the MEP Quality Manual, Inspection Testing Plan Ensure all the MIRs ar certified before using at site, also ensure consultants representee too signed Setting up Documentation Process with respect to all services equipment Track FIRE PROTECTION AND ALARM SERVICES materials delivery and maintain long lead items delivery tracker Monitoring whether construction measures relating to the building are in conformity with the Design (GFC drawings) and the bills of quantities Participating Testing, commissioning of services activities and maintain testing certificates, checklist etc. Verification, evaluation and implementation of accompanying changes to the works and recommend to client for approval. Obtain relevant, necessary O & M documents, guaranty and warranties Ensure smooth handover of FIRE PROTECTION AND ALARM SERVICES packages Required education - BE/ BTech - Mechanical Years of experience 8+ Specific skills or certifications Have worked on FIRE PROTECTION AND ALARM SERVICES project with both high side and low side for commercial project. Core Competencies FIRE PROTECTION AND ALARM SERVICES high side and low side knowledge Design management Execution and quality management Communication skill

Plan & execute AMC visits and attend breakdown calls. Coordinate with HO team for problem resolution Review spare parts at site and suggest customer to keep critical parts. Provide system operation & maintenance training to operators. Take lead in improving system availability. Snag list resolution Dismantling & assembly of new equipment s/assemblies Maintain & document records of error resolution. Key Results Areas (KRA s) Telephonic Support to resolve the issue. Operational & maintenance training to operators Improve/Maintain System availability Technical Skills Understanding of Engineering drawings Knowledge of maintaining, troubleshooting & repairing equipment s Knowledge of eliminating vibrations/ sound from machine by doing mechanical alignments Reading, analyzing, and interpreting technical procedures, drawings, service manuals and work orders to perform required maintenance work Soft Skills Good oral & communication skills. Customer oriented approach. Good problem-solving skills

Looking for an ERP System Specialist with proven expertise in the Unibis ERP system. This role is to ensure the smooth operation and maintenance of our financial management and fleet operations. Industries - Logistics , Transport , manufacturing

Hiring for TL Location-:Kolkata Shift-: US shift Min 1 Yrs Exp as Team Leader in International Voice Process Performance Management, Attrition and Shrinkage Call@9205503253 / 9953262467 or share cv to sumit@shadowplacements.com Required Candidate profile Sal Upto 7.5 LPA Experience of International Voice process is mandatory. Chat / Email / Domestic exp will not be considered Shift: Rotational 5 Days Call@9205503253 / 9953262467

Location : Chandigarh Timings:? Monday to Saturday (Day shift) Experience : 0-1 year Key Roles and Responsibilities Onsite Technical Support Executive will work with the Service Delivery Managers to support Tool / Software implementation and operation. Install software / utility by connecting with brand teams Tool / Software is used by a location (mall, food court, airport, etc. ) to capture automated daily sales data from all outlets present in the location Candidate will be doing the follow-ups, monitoring, and new integrations for the tool and reports New integration-related activities include coordinate with brands and set up slots for utility installation/upgrade Ensure the system requirements are present for smooth installation Coordination & follow-ups with the retailers towards(New Brand integration) ADSR LIVE Daily new live brands (PRE LIVE) huddle call to be conducted with the mall team Contribute in weekly project huddle call with SDM Monitoring data includes Ensuring Availability of accurate sales data for brands Daily coordination with the SDM for getting the resolutions on time and timely updation of automated daily sales data Sales data collection and upload on portal for select brands Analysis of missing data with appropriate reasons on daily basis Conduct periodic audits and report findings of the audits Assist in root cause analysis of audit findings Seek clarification with the Tenants / Concessionaires for data captured but not reflecting in the bill-wise report Monitor brand status and correctness of overall data Update and maintain knowledge base of all tickets and issues Training team on processes, applications & tools Handle First Level Escalations Requirements - Knowledge of project-related information, viz., IIS, FTP, SFTP, Firewall, Antivirus, Cloud Server, Routers, and switches. ( preference ) Knowledge of software installation through remote connection tools and PoS understanding is a must MIS Reporting experience Querying / SQL language ( Nice to have ) Experience in a similar role or Retail operations ( Nice to have ) Understanding of Store Infrastructure (basic or advanced) Knowledge of databases and network environments ( Nice to have ) Previous customer service or support and/or basic technical experience required. Excellent verbal and written communication skills and interpersonal skills required Experience in providing support as a helpdesk for Software / Hardware / Networking domain Courteous and professional phone manners, demeanor, and attitude are essential.

Hiring for TL Location-:Bangalore Shift-: US shift Min 1 Yrs Exp as Team Leader in International Banking Voice Process Performance Management, Attrition and Shrinkage Call@9205503253 / 9953262467 or share cv to sumit@shadowplacements.com Required Candidate profile Sal Upto 8 LPA Experience of International Banking Voice process is mandatory. Chat / Email / Domestic exp will not be considered Shift: Rotational 5 Days Call@9205503253 / 9953262467

Key Responsibilities(Air Ticketing): Understand the client requirement, coordinate with them and issue the best airfares Search and compare airfares using GDS systems Book, block, and issue domestic and international air tickets Reconfirm bookings, handle cancellations, reissues, refunds, and itinerary changes Coordinate with airlines for fare rules, flight schedules, and special service requests (SSRs) Assist clients via calls and emails, providing fare options, ticketing support, and travel advice Ensure accuracy in passenger details and ticketing documentation Maintain updated records of all bookings and transactions Work closely with the sales and customer service teams to ensure seamless travel planning Key Responsibilities(Travel Packages): Attend to client inquiries via phone and in-person meetings, providing prompt and professional assistance Understand client preferences and travel requirements to curate personalized travel packages Design and prepare customized itineraries, including accommodation, sightseeing, and activities Coordinate with hotels, local vendors, and service providers for seamless booking and execution Research, check availability, and book domestic and international air tickets as needed Handle email communication efficiently for client interactions and vendor coordination Conduct timely follow-ups with clients to confirm details, address queries, and ensure satisfaction Good knowledge of airline rules, ticketing policies, and global travel norms. Strong communication and client handling skills. Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment. Detail-oriented with strong problem-solving and decision-making skills. A team player who can also take ownership and work independently when needed. Bachelor's degree in Travel & Tourism, Hospitality, Business, or a related field.

We are HIRING Freshers !! HR SPOC - Madhubala HR Position: Customer Support Associate Category: International Non-voice Process Industry: ITES/BPO We are looking for enthusiastic freshers to Join our team. As a Customer Support Associate, you will interact with customers, resolve queries, and ensure a seamless customer experience. This is a great opportunity to build your career in a dynamic and supportive environment. Key Skills: - Good Communication Skills. - Listening & Comprehension. - Good typing Skills is must. Qualification : - Only Arts & Science UG Graduates (No arrears) - PG Graduates & BE/B.Tech Graduates are not eligible. Work Schedule & Location: - Shift: Flexible to work in night shift & Rotational Shift - Work Mode : Work From Office - Job Location : Navallur, Chennai - Cab Boundary Limit - One Way Upto 30kms. Direct Walk-in: - Walk - in Time: 10:30 AM - 1PM - Walk - in Date: Monday to Friday Mega Walk-in Drive Location: 5th floor, 4th block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, near to AGS Bus Stop, Chennai, Tamil Nadu 603103. Note: Bring you Resume, Pan card Or Aadhar card (original and Xerox) & Transfer certificate Mandatory (original) Contact Person: HR Recruiter - Madhubala Interested candidates share your resume to Madhubala.suresh@firstsource.com Mention reference name as Madhubala HR in top of your resume. Kindly refer your friends as well. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or madhubala.suresh@firstsource.com

Immediate Hiring for US Collections Process Location-:Noida Shift-: US shift Min 1 Yr Exp as US Collections Performance Management, Attrition and Shrinkage Call@9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com Required Candidate profile Sal Upto 6 LPA Experience of US Collections is mandatory. Customer Service / Chat / Email / Domestic exp will not be considered Call@9205503253 / 9953262467

Front Office Executive at The Rajbari Bawali. Handle guest check-in/out, reservations, calls & billing. Good communication & hospitality skills required. Experience in hotels preferred. Accommodation provided. Heritage property experience is a plus.

Job Summary: We are hiring a proactive and experienced Housekeeping Manager with minimum 47 years of relevant experience to oversee and manage housekeeping operations across hospital environments (NABH compliant) and other facility sites including residential, commercial, institutional, and industrial properties . The ideal candidate will ensure service excellence, hygiene standards, team efficiency, and client satisfaction across multiple locations. Key Responsibilities: Hospital Facilities: Implement and maintain NABH-compliant housekeeping procedures . Oversee cleaning and infection control in OTs, ICUs, patient rooms, OPDs, etc. Maintain and update documentation for NABH audits. Liaise with hospital quality and operations teams to ensure 24/7 cleanliness. Other Facility Sites: Manage day-to-day housekeeping operations across multiple sites (commercial, residential, etc.). Conduct site audits, inspections, and ensure adherence to service level agreements (SLAs). Customize cleaning protocols as per client/site requirements. Team Management: Lead a team of housekeeping supervisors and cleaning staff . Conduct regular training and refreshers on hygiene practices, chemical usage, and equipment handling. Prepare duty rosters, manage attendance, and monitor discipline and performance. Client Interaction & Quality Monitoring: Act as the single point of contact for clients for housekeeping matters. Handle escalations, resolve issues promptly, and ensure client satisfaction. Generate and submit site performance reports to senior management. Role & responsibilities

Roles and Responsibilities Maintain cleanliness and organization of the reception area. Ensure accurate processing of reservations, cancellations, and modifications. Handle incoming calls, respond to queries, and maintain a professional telephone manner. Manage front office operations, including handling guest requests and resolving issues promptly. Greet guests upon arrival, check-in, and provide assistance with luggage. Desired Candidate Profile 1-5 years of experience in hospitality industry (front desk or similar role). Excellent communication skills with strong spoken English proficiency. Proficiency in computer literacy with knowledge of hotel software systems. Ability to work effectively under pressure while maintaining attention to detail.

Responsibilities: Generate leads and acquire new clients for digital marketing solutions Prepare and deliver presentations to clients Manage client relationships through effective communication and networking

Import / Export – Accounting- documentation- EDPMS/IDPMS/RBI Compliance exposure Statutory Compliance (TDS,TCS, GST) Exposure to statutory / Tax Auditor’s Annexures and Requirement Required Candidate profile CA Completed.Energetic with analytical bent of mind and strong communication with interpersonal and execution skills.

1. Develop and maintain domestic businesses 2. Collect domestic market information and present market reports. 3. Treat visiting customers and complete concerned negotiations as well as orders thereafter 4. Attend exhibitions Required Candidate profile 1. College degree is preferred. 2. Outstanding negotiation and communication skills. 3. Excellent English capacity

Role & responsibilities Managing Cross sell business through a small team at few specific dealer counters in the assigned area or region Managing a small team of sales officers Identify business opportunities and prepare proposals for acquisition of new POS (POINTOF SALES). Responsible for dealer account reconciliation and data. Managing sales numbers and target accomplishments for the assigned dealerships. Handle dealer requirements and complaints and co-ordinate with the support teams to resolve complaints. Execute sales promotion plans & activities. Ensuring SO productivity. Tracking and reporting competitor activities. Evolve local market specific selling strategies. Keeping a track of delinquent customer Preferred candidate profile Graduate 2-3 yrs experience in cross sell is a pre-requisite. Strong selling and communication skill. Strong team player. Strong analytical and problem solving skills. Adequate level of Self Drive/Enthusiasm

Role & responsibilities : 1. Candidate shall do Inbound/Outbound calls to stores/customers. 2. Work on online orders and ensure timely delivery. 3. Closure of open orders 4. Work on tickets and provide timely resolution. 5. Work on assigning/reassigning the orders and ensuring the timely dispatch of orders.

Key Responsibilities: Identify opportunities to cross-sell insurance products to clients, enhancing their financial security and maximizing sales potential. Attend regular training sessions to enhance product knowledge and improve sales techniques. Conduct regular visits to potential and existing clients to present our insurance and mutual fund products and address their needs. Actively engage with clients, explain product benefits, and persuade them to make informed decisions about their financial options. Identify opportunities to cross-sell insurance products to clients, enhancing their financial security and maximizing sales potential. Develop strategies to attract new clients through networking, referrals, and community events. Build and maintain strong relationships with clients, ensuring ongoing satisfaction and loyalty. Stay updated on industry trends, competitor offerings, and customer preferences to refine marketing strategies. Work closely with sales and marketing teams to align strategies and ensure a unified approach to client acquisition. Candidate Profile Strong understanding of lead generation techniques and tools. Communication skills, both verbal and written. Ability to work independently and as part of a team in a fast-paced environment. Goal-oriented with a strong focus on achieving and exceeding targets. Any Graduate or a related field is preferred.

We are looking to employ an experienced client servicing executive to handle all client inquiries, Demos, concerns, and complaints in a professional manner. Should able to demonstrate excellent communication, problem-solving & customer service skills

Job Description Location: Edappally, Ernakulam Role Overview: This role is perfect for someone who thrives in a customer-facing position and is passionate about helping people find the right educational path. As an Inbound Calls Attendee Client Acquisition Consultant, you will handle incoming calls from prospective students and clients, understand their needs, and guide them toward enrolling in our programs. Key Responsibilities: Answer and manage high volumes of inbound calls from prospective students. Provide clear, accurate information about our healthcare training programs and enrollment process. Identify prospective students goals and recommend suitable courses. Follow up on inquiries via phone, email, or text to nurture leads. Maintain records of all communications in the CRM system. Work closely with the admissions team to meet enrollment goals. Achieve individual and team-based acquisition targets. Deliver a professional and empathetic customer experience. Qualifications: Prior experience in inbound sales, client acquisition, or customer service preferred. Strong communication and active listening skills. Confidence in handling client inquiries and overcoming objections. Ability to work with CRM software and basic office tools. Self-driven, goal-oriented, and team-focused. Passion for education and helping others succeed. High school diploma required; associate or bachelor's degree is a plus. What We Offer: Competitive salary with incentive opportunities. Ongoing training and professional development. Supportive and mission-driven work environment. Opportunities for career advancement within the academy. Flexible working hours (if applicable).

Assess business processes, digital journeys and user experience in core systems for key A&CS personas Identify improvement opportunities, design and manage business transformational initiatives Liaise with Technical teams driving systems development and enhancement to ensure optimal user experience and business continuity Liaise with stakeholders across Services organization and within A&CS team to ensure successful implementation of business transformational initiatives All about you: Essential skills and experience: Digital Transformation - Experience in designing digital journeys and rolling them in broader organizations Project Management - Some project management experience, and ability to oversee multiple priorities simultaneously Analytical mind - Ability to run robust diagnostics and analysis to ground the design of transformational initiatives Partnership - Required to work in very close partnership with different stakeholders in A&CS team, across Services and Insights & Enablement organization Business acumen - Good understanding of the Client Services business drivers Agility - Used to work in agile environment with short sprints, changing brief and ad-hoc teams

Job Title: Digital Media Coordinator Location: Edappally, Ernakulam Salary: ?15,000 (1-2 years exp.) | ?20,000+ (3+ years exp.) Role Overview We are looking for a proactive and detail-oriented Digital Media Coordinator to join our growing team. In this role, you will be the primary point of contact for incoming messages and inquiries across Instagram and WhatsApp. You will play a vital role in engaging with potential students, providing program information, and ensuring an excellent digital experience for our audience. Key Responsibilities Monitor and respond to daily inquiries on Instagram DMs and WhatsApp. Provide clear, accurate, and timely information about courses, schedules, and enrollment processes. Collect and document lead details for follow-up by the admissions/sales team. Work closely with the marketing team to stay updated on current promotions and frequently asked questions (FAQs). Escalate complex queries to the appropriate internal teams as needed. Suggest content ideas based on common audience queries or feedback. Maintain brand voice consistency and uphold professional, friendly communication standards. Track and report response times, contributing to improved engagement metrics. Qualifications & Skills 1+ year of experience in social media handling, customer service, or digital communication. Excellent written communication skills with a polished, professional tone. Familiarity with Instagram and WhatsApp Business platforms. Highly organized with strong multitasking abilities. Passion for education, training, and helping prospective students. Basic understanding of healthcare/education sector preferred. Educational Requirement: High school diploma or equivalent (Degree in Marketing, Communications, or related field is an advantage). What We Offer Flexible work environment (remote/hybrid options, if applicable). Opportunity to be part of a fast-growing healthcare education organization. Ongoing training and support with digital tools and internal systems. Collaborative, growth-driven, and purpose-led team culture. Career advancement opportunities in digital marketing, admissions, or education sectors.

Job Title: Inbound Calls Attendee Client Acquisition Consultant Location: Edappally, Ernakulam Salary: ?15,000 (12 years experience) | ?20,000+ (3+ years experience) Role Overview: Are you passionate about guiding individuals toward the right educational path We are looking for a motivated and empathetic professional to join our team as an Inbound Calls Attendee Client Acquisition Consultant. In this role, you will engage with prospective students, helping them explore our programs and supporting them throughout the enrollment process. Key Responsibilities: Handle high volumes of inbound calls from prospective students and clients. Provide accurate, detailed information about our healthcare training programs and the enrollment process. Understand each caller's goals and recommend the most suitable programs. Conduct timely follow-ups through phone, email, or text to convert inquiries into enrollments. Maintain accurate communication records using the CRM system. Collaborate with the admissions team to achieve enrollment targets. Meet or exceed individual and team acquisition goals. Ensure every interaction delivers a professional, supportive, and empathetic experience. Qualifications: Experience in inbound sales, client acquisition, or customer service is preferred. Excellent verbal communication and active listening skills. Confidence in handling objections and guiding prospective students. Familiarity with CRM systems and basic computer skills. Self-motivated, goal-driven, and able to work collaboratively. A passion for education and helping others achieve success. Minimum Education: High school diploma (Associate or Bachelor's degree is a plus). What We Offer: Competitive salary with attractive incentive structures. Comprehensive training and ongoing professional development. Supportive, purpose-driven work environment. Career growth opportunities within the academy. Flexible working hours (where applicable).