1151 Collection Management Jobs - Page 6

Ensuring execution of all Back office Sales Administration operations like Agreement, Payment Receipts etc. Handling the bookings, login in CRM. Ensure timelines, completion, comprehensiveness and accuracy of all documentation pertaining to clients booking form during sale. Ensure all required signatures of client, & Sales person on Booking form along with KYC is done. Issuing Payment Receipts, demand letters and reminders accordingly. Preparing and Issuing Possession Letters, Agreements to the clients. Preparation of Company MIS DSR. Maintaining Files and Documents Records. Handling post sales query through emails and calls. Co- ordination with the sales team. Completing fit out/final Possession process with Customer Satisfaction. Candidate must be presentable and good communication skills. Male/ Female both can apply. Preferred only Real Estate Industry with the experience of residential/ commercial project. Good knowledge of CRM procedures of real estate. Very Good business communication skills in English & Hindi. Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude. Working knowledge of MS Office , advance Excel

Job Responsibilities: Manage & motivate team/vendors. Manage cash pick process for assigned vendors. Ensure FOS are delivering individual targets, Maximize Productivity by increasing visits, repeated visits, FPC Required Candidate profile 2+ years exp overall experience in field collections – NPA & write off cases. Must have exposure to geographical areas on field. Agency team handling , good excel knowledge . team handling ex must . Perks and benefits Petrol allowances & Incentive is extra

Collection Manager - DSMG - Emerging Cities - Flows - Bucket - 1 to 15 - Kurnool - TJ Shopping Mall - JM We are looking for a highly skilled and experienced Collection Manager to join our team at TATA CAPITAL LIMITED in Kurnool. The ideal candidate will have 1 to 15 years of experience in the banking or financial services industry, with expertise in managing collections and flows. Roles and Responsibility Manage and oversee the collection process for timely debt recovery. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Identify and mitigate potential risks associated with the collection process. Ensure compliance with regulatory requirements and company policies. Job Requirements Strong knowledge of banking or financial services operations and regulations. Excellent communication and interpersonal skills for effective customer interaction. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills for resolving complex issues. Experience with collection management software and tools is preferred. Strong leadership and team management skills to lead a team of collection professionals.

At SBP Group, you will be part of a dynamic and results-oriented workplace that values integrity and dedication in all our engagements. Our focus on employee well-being and our unique range of programs and initiatives distinguish us in the industry and the corporate world. Our core values include courage, trust, commitment, and employee care, which form the foundation of our organization. We encourage innovation, believe in our team members, uphold our promises, and prioritize the well-being of our employees through various benefits and perks. As a Senior Manager/Manager in Sales at SBP Group, you will need 8-12 years of hands-on experience in Sales, along with an MBA/PGDM in Sales and Marketing. Your role will involve implementing sales and marketing strategies to drive market growth, achieve sales targets, enhance brand reputation, and ensure customer satisfaction. Key Responsibilities: - Demonstrate a proactive approach and commitment to delivering results. - Take ownership of outcomes, whether successful or unsuccessful. - Uphold ethical standards in lead generation and customer commitments. - Have a deep understanding of the product and its unique selling points. - Follow a structured sales process including rapport building, needs identification, solution presentation, and decision facilitation. - Implement data capture processes and monitor team performance on a daily basis. - Motivate and support the team, fostering confidence and driving action. - Meet monthly sales targets individually and through team efforts, aligning with management's sales strategies. - Generate leads through various channels and maintain a systematic lead management system. - Assist in consumer surveys, competitor analysis, and market research to inform sales strategies. - Build relationships with banks for project approvals and loan facilitation. - Maintain sales and revenue data, prepare regular reports for management analysis. - Collaborate with the collection team to optimize collection processes and minimize outstanding amounts. Join SBP Group to be part of a collaborative and innovative team, driving sales growth and contributing to the success and expansion of the organization.,

About us: Britts Imperial College, UAE is an Academic Centre & Education Partner of four top-tier globally recognized British & European universities to offer Undergraduate, Postgraduate and Doctoral degree programs awarded by these universities to aspiring learners from across the globe. Kindly refer to our website for more details https://brittsimperial.com/ About the Role We are currently recruiting for a Debt Collector to manage the national debtors ledger and implement strategies and collections methodology delivering productivity improvements. Key Duties and Responsibilities Include: Manage day-to-day Credit Control & Debt Collection activities via a national team Drive outbound fees collection calls/activity Manage reduction of bad debt provision Review and analyse operational performance Generate monthly management reports Ensure compliance with relevant legislation Mentor and develop staff to implement best practice initiatives Work with stakeholders to reduce credit risk and bad debt for the company Update changes and confirm payments Negotiating and monitoring payment plans Early identification of hardship triggers and providing support to students Adherence to regulatory and compliance requirements Identify process improvement areas and implement accordingly Complete any other tasks as reasonably requested by management What you need? Relevant experience within credit environment Excellent communication and negotiation skills Collections experience in a high-volume environment Commercial/ B2B Collection experience Good working knowledge of the Australian Privacy Principles guidelines & Privacy Act.

To achieve collection targets as per company key objectives in terms of bucket flows. Handle customer issues escalations. Ensure that the collection team adhere to the legal guidelines provided by the law in force. Required Candidate profile Ensure that the collection team adhere to the legal guidelines provided by the law in force. Continuously monitoring collection team

The role in a gist: As FlexiLoans enters the next orbit of growth, we are looking for people with the passion and hunger to make a dent in the MSME ecosystem. Read more on what we are looking for in the role. What you will work on: Monitor accounts and proactively act on that. Investigate historical data for each defaulter Find and contact clients to ask about their overdue payments Take actions to encourage timely debt payments Process payments and refunds Resolve billing and customer issues. Update account status records and collection efforts Report on collection activity and accounts receivable status. Personal Visit on High Value accounts for fast resolution. Co-ordination with Legal team for fast Recovery. Able to do allocation to respective agency and Executive. Cost saving Intention when allocating case to agency. Team Management : Find the Agency for Respective location in minimum cost and result oriented. Able handle the team of executive and Agency and timely feedback update is Compulsory. Should be able to Joint Visit with Executive to resolve the Stress account. Able to do Team Review and Guide them to achieve Individual Goal. Qualification and Experience: 4+ years of experience in collections Any Graduation

Overse credit risk, manage collections, reconcile accounts Prepare collection dashboards Timely vendor payments and reconcile vendor statements. Prepare bank guarantee documents Inward and outward remittances with compliance and smooth bank liaison

Role Role is sourcing of business or sales. In some of the divisions sourcing is done through open market cold calling. Here the job role is like that of a Field sales. Experience fresher and experience both Gender Open to both genders. Though intake may vary from business to business and location to location depending on the situation. Age Age above 18+ Other Skills – Need for a job, good communication skill (verbal in mother tongue / local language), ability to work in a team, passion for sales. Salary:- 14600 CTC for Freshers & for exp. up to 17000 / Incentives best in Market. No of vacancy- 200+ What we offer A chance to work with a well-established and respected organization in the NBFC sector. Opportunity for career growth and development. Attractive compensation package with performance-based incentives. Comprehensive training and mentorship programs. Exposure to diverse financial products and services. Vibrant and inclusive work cultureRole & responsibilities

Business Function Risk Management Group works closely with our business partners to manage the bank s risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure Responsibilities Manage collection activities of assigned location through team and collection agencies. Ensure the DCA complies with Bank s Outsourcing requirement Review & investigates customer complaints on DCA Review customer s settlement proposal when raised by the DCA Perform Controlled Self-Assessment on the DCA on a month on month basis Capacity planning for DCA s from time to time Check on timely account allocation to the DCA Tracking of daily Tele-caller & Field collector productivity by maximizing payment recoveries from Delinquent accounts Sample Call monitoring of calls made by Tele-callers & give feedback to DCA staff on further improvement. Knowledge of managing dialers in the past would be an added advantage Checking of Invoices raised by DCA and tracking for timely payment to DCA s Any other responsibility assigned to him/her from time to time by the Supervisor Execution of legal remedies like sec.138, SARFAESI Act etc on defaulting customers for recovery of outstanding. Additional Responsibilities Working on implementation of Collection Management system for India Consumer business UAT Testing of various modules of Collection Management system(CMS) Testing of mobility solution & Agency Management module as part of the CMS implementation Liasoning with local & regional technology team for timely delivery of various Collection system module Acting as a back-up to system administrator for CMS Preparing training document for Collection Management system Requirements At least 10 years of experience in Retail Collection(Mortgages, Unsecured Loans, Credit Cards, Small Business Loans) Graduate/Post Graduate along with sound domain knowledge in Retail Collections

110059/ MOHAN GARDEN / BINDA PUR / UTTAM NAGAR (MA) 1. FE has handle the two portfolio Monthly Allocation as well as daily allocation and Minimum 15 customers visits to be done per day 2. For MA Cases - FE needs to visit as per the plan shared by Backend team (in MUCH application). 3. For DA Cases- FE need to visit according to time slot and All visit Feedback has to be updated (in MUCH application). 4. FE has to update details remarks in the visit log (in MUCH application). 5. FE has to upload House Photos of the visited cases (on MUCH). 6. FE Should ensure 50% minimum conversion on DA allocation on daily basis and for MA allocation, minimum 47% resolution should be achieved and as per the business requirement target can increase or decrease. 7. FE Should follow the E- receipt process. If any manual receipts are issued, those need to be submitted with-in 7 days to their respective supervisor. 8. FE has to deposit daily for the previous days collection by 12 PM next day and should share screenshots of the deposit slip to his respective supervisors. 9. He has to follow company process in terms of customer handling etiquettes and dress code while he is on field along with maintaining the Code of conducts and integrity as per company norms. 10. Manual receipt books ops copy to be submit to quality team within 7 days of issuance to customer.

Calling to the customers to remind their due date of installment. Reminder calls to delinquent customers who failed to make the EMI payment. Explain the consequences to customer of not paying on time. Provide the options of payment channels for making the payment. Fix appointment for the field collections team if customer asks for collecting payment from home. Follow up with the customers till the payment is received. Ensure that all details of the calls update on collections is updated on the system as per the process.

About this role: Wells Fargo is seeking a Lead Commercial Loan Servicing Representative In this role, you will: Payment Gateway of monthly P&I collection, escrow accounts, suspense account & Research and disbursement experience. Auto debit setup and maintenances, Return item identification and research, Lockbox research. Check disbursement experience with short cutoffs and payoff wire collection and receivables. Service commercial real estate loans including construction and problem loans and may include commercial real estate agency loans. Provide direct customer service and acts as primary servicing contact for the loan Support less experienced loan administrators in providing resolutions of inquiries and complaints Determine appropriate course of action and conduct investigative steps to fully identify customer issues Perform complex administrative and customer support tasks by managing daily schedules, and providing work direction to the team Assist in setting performance standards, and recommend process or policy improvements to enhance customer satisfaction Review moderately complex loan servicing documentation language, book and fund new loans and modifications, including reviewing of input Monitor collateral and prepare payoff letters, releasing collateral; customer research and billing; obtain insurance information and monitor ongoing coverage Provide subject matter expertise and interpretation of procedures to less experienced individuals Respond independently to complaints escalated at the highest level Provide training and guidance to less experienced loan administrators and perform quality assurance and approve the work of other staff Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers. Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirement. Required Qualifications: 6+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience in Commercial Loan Servicing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Added advantage Mortgage Banker Association Level 1 & 2 Certified

Key Responsibilities : PTP Management : (a) Oversee daily PTP collections at the account level by the branch team, ensuring that all accounts are collected by the end of the day. (b) Ensure that PTP updates in SFDC are completed with collection remarks provided by CFE/TL. (c) Develop account-specific PTP conversion ratios to assess potential risks associated with each account. (d) Update and monitor Commitment versus Actual performance and publish MIS reports. Coordination and Follow-up Focus Areas: (a) Establish and maintain account-level collection feedback, including default status, the progression of accounts to NPA, and legal requirements necessary for account resolution. (b) Provide comprehensive collection feedback on high-value accounts for assessment. (c) Manage Stage 2 gross releases (30-59/60-89 days) through RB / Norm / OTS. (d) Collaborate with the respective product teams to ensure effective collection on other product CLNPA. (e) Conduct follow-ups on collections for LMTD collected accounts that have not been realized in the MTD. (f) Perform daily monitoring of RTGS credit files to ensure timely receipting of Hard bucket accounts. Legal Support and Coordination (a) Facilitate communication between the Head Office legal team and the branch collection team regarding legal notices, including Pre-SARFAESI and SARFAESI for other product CLNPA cases. (b) Collaborate with the branch team to obtain approval for legal filings under Section 138. (c) Coordinate with the Head Office Operations team to ensure a seamless process for SPDC retrieval and dispatch to the designated location. (d) Work alongside the Head Office Legal team to gather updates on the status of Section 138 cases and relay this information to the branch team on a regular basis. Support for Branch Operations: (a) Providing the ECL working based on branch request. (b) Facilitating communication between the branch and Head Office Operations regarding the closure of OTS accounts. (c) Assisting the branch team in submitting Service Requests for the closure or TDS updates on sale accounts. (d) Providing support to the branch team in following up on death claims and ensuring their resolution. (e) Offering month-end assistance with receipt processing and clearance marking on Cheques related to closure cases **PLEASE NOTE : Ability to speak in Hindi is mandatory for this role**

To ensure the achievement of disbursement targets with minimum delinquency Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies. Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas. Disbursement, repayment and delinquency management, achieving daily / weekly collections targets Makes a close follow up of the disbursed loans, especially of the ones not paying on time. Undertake regular field visits, Centre Meeting and loan applicants Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds. Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensuring weekly / daily meetings & visit to centre Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred. Key Skills Relationship management, Business sourcing Flair for sales Understand critical attributes of customer service Education Graduate in any discipline Location - Mumbai, Delhi, Pune, Bangalore, Hyderabad, Chennai

Collections Manager PRIME VISHWAAS Collection Job Responsibilities: Candidate will handle collection for traditional for UP/UK. Candidate will be responsible for the numbers and losses of the state. Candidate will ensure to maintain the processes of the state and ensure that the process is followed by the team. Candidate will responsible to hire/complete the team in state. He will ensure the proper distribution of the state i.e. teams & vendors. He will handle the vendor management for the state.

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1 to 6 years of experience in the BFSI industry, with expertise in Assets, Inclusive Banking, SBL, Mortgages, and Receivables. Roles and Responsibility Manage and oversee branch receivables operations for efficient cash flow. Develop and implement strategies to improve receivables management. Collaborate with cross-functional teams to resolve customer issues and enhance service quality. Analyze and report on receivables performance metrics to senior management. Ensure compliance with regulatory requirements and internal policies. Train and guide junior staff members to improve their skills and knowledge. Job Requirements Strong understanding of BFSI industry trends and regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience in managing and leading a team of receivables professionals.

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, with expertise in Assets, Inclusive Banking, SBL, Mortgages, and Receivables. Roles and Responsibility Manage and oversee branch receivables operations for timely and accurate payments. Develop and implement strategies to improve receivables management and reduce delinquencies. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on receivables performance metrics to senior management. Ensure compliance with regulatory requirements and internal policies. Maintain accurate records and reports of receivables transactions. Job Requirements Strong knowledge of BFSI industry trends and regulations. Experience in managing assets, inclusive banking, SBL, mortgages, and receivables. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Proficiency in Microsoft Office and other relevant software applications.

We are looking for a highly motivated and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-2 years of experience in the BFSI industry, preferably with knowledge of Assets, Inclusive Banking, SBL, Mortgages, and Receivables. Roles and Responsibility Manage and oversee branch receivables operations for timely and accurate payments. Develop and implement strategies to improve receivables management and reduce delinquencies. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on receivables performance metrics to senior management. Ensure compliance with regulatory requirements and internal policies. Maintain accurate records and reports of receivables transactions. Job Requirements Strong understanding of BFSI industry trends and regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience working with branch receivables operations is preferred. Location - Inclusive Banking - SBL,South,Tamil Nadu,Kumbakonam,Tanjore,Tanjavur 1 (Area Office),Thanjavur,1279,Tanjavur 1

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, with expertise in Assets, Inclusive Banking, SBL, Mortgages, and Receivables. Roles and Responsibility Manage and oversee branch receivables operations for efficient cash flow. Develop and implement strategies to improve receivables management. Collaborate with cross-functional teams to resolve customer issues and enhance service quality. Analyze and report on receivables performance metrics to senior management. Ensure compliance with regulatory requirements and internal policies. Train and guide junior staff members to improve their skills and knowledge. Job Requirements Strong understanding of financial concepts, including assets, inclusive banking, SBL, mortgages, and receivables. Excellent communication and interpersonal skills for effective customer and stakeholder interaction. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills for resolving complex issues. Proficiency in Microsoft Office and other relevant software applications. Experience working in a similar role within the BFSI industry is preferred. Location - Chennai,Cheyyar,Tiruvannamalai,Vandavasi

We are looking for a highly motivated and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-2 years of experience in the BFSI industry, preferably with knowledge of Assets, Inclusive Banking, SBL, Mortgages, and Receivables. Roles and Responsibility Manage and oversee branch receivables operations for efficient cash flow. Develop and implement strategies to improve receivables management. Collaborate with cross-functional teams to resolve customer issues and enhance service quality. Analyze and report on receivables performance metrics to senior management. Ensure compliance with regulatory requirements and internal policies. Train and guide junior staff members to improve their skills and knowledge. Job Requirements Strong understanding of financial concepts, including assets, inclusive banking, and mortgages. Excellent communication and interpersonal skills for effective customer and stakeholder interaction. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills to resolve complex issues. Experience working in a similar role within the BFSI industry is preferred. Location - Inclusive Banking - SBL,South,Tamil Nadu,Madurai,Dhindukkal North,Kambam,Theni,1126,Bodi

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 4 to 9 years of experience in the BFSI industry, with expertise in Assets, Inclusive Banking, SBL, Mortgages, and Receivables. Roles and Responsibility Manage and oversee branch receivables operations for efficient cash flow. Develop and implement strategies to improve receivables management. Collaborate with cross-functional teams to resolve customer issues and enhance service quality. Analyze and report on receivables performance metrics to senior management. Ensure compliance with regulatory requirements and internal policies. Train and guide junior staff members to improve their skills and knowledge. Job Requirements Strong understanding of BFSI industry trends and regulations. Experience in managing assets, inclusive banking, SBL, mortgages, and receivables. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Proficiency in Microsoft Office and other relevant software applications. Location - Inclusive Banking - SBL,South,Karnataka,Karnataka,Hubli,Hubli,Karnataka,3067,Belgaum

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in the BFSI industry, preferably with a background in Assets, Inclusive Banking, SBL, Mortgages, or Receivables. Roles and Responsibility Manage and oversee branch receivables operations for efficient cash flow. Develop and implement strategies to improve receivables management. Collaborate with cross-functional teams to resolve customer issues and enhance service quality. Analyze and report on receivables performance metrics to senior management. Ensure compliance with regulatory requirements and internal policies. Train and guide junior staff members on receivables procedures and best practices. Job Requirements Strong knowledge of BFSI industry trends and regulations. Experience in managing branch receivables operations and improving cash flow. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Proficiency in Microsoft Office and other relevant software applications. Location - Inclusive Banking - SBL,South,Karnataka,Karnataka,Chitradurga,Bellary,Karnataka,3071,Chitradurga

Roles and Responsibilities Manage a team responsible for collection of bad debts from assigned areas (ARD & NPAs). Oversee recovery operations to minimize delinquency rates and optimize cash flow. Develop and implement effective strategies for improving collections performance. Collaborate with internal stakeholders to resolve customer issues and disputes. Ensure compliance with regulatory requirements and company policies. Desired Candidate Profile 5-8 years of experience in Collection Management, Recovery Management, or related field. Strong understanding of Npa Management, Team Handling, and Recovery processes. Excellent communication skills with ability to negotiate effectively with customers. Ability to analyze data to identify trends and opportunities for improvement.

Role & responsibilities Lead the rollout of MIS, analytics, and process setup for MSME/LAP products within the collections and tele-calling unit. Collaborate with stakeholders to monitor end-to-end performance and productivity. Manage automation projects, develop user stories, and oversee UAT for the collections unit. Leverage collection systems to devise strategies for field, branch, agency, and tele-calling units to enhance portfolio performance. Support budgeting and forecasting activities for the collections unit. Develop and implement advanced analytics methodologies, including statistical modeling, to provide insights that drive business impact. Analyze large datasets to identify trends and actionable insights to improve collections outcomes. Create advanced reports and dashboards to support faster and informed decision-making. Prepare and maintain Collection Decks, showcasing various portfolio and collection metrics. Continuously improve processes and strategies for better operational efficiency. Automate and enhance existing MIS reports and develop new ones based on stakeholder requirements. Publish regular (weekly, daily, monthly) MIS reports, dashboards, and presentations to the leadership team and other stakeholders. Key Accountabilities : Develop and implement advanced analytics approaches including statistical modelling Analyse Big Data and understand trends to provide actionable insight that impact the business bottomline Display strong storytelling and articulation skills to convert analytical output into clear , concise and persuasive insights for collections actions on overdue accounts Create advanced reports and dashboards to facilitate faster decision making Preparing Collection Deck having various portfolio & collection cuts Regular Improvement in processes / strategies Automation and enhancement of MIS reports Development of new reports as per the requirements and increase the usability of new & existing reports Publishing weekly , daily , monthly MIS , dashboards , PPTs to the stakeholders and to the leadership team.