Posted:5 days ago|
Platform:
On-site
Full Time
We are looking for a Collection Executive with prior experience in any NBFC or bank to handle follow-ups for customers in the 1 to 30 Days Past Due (DPD) bucket. The ideal candidate should have: Experience in collections for short-term/personal loans Excellent communication skills for phone-based follow-ups Ability to persuade customers and resolve queries professionally Basic understanding of DPD terminology and collection strategy Capability to update and maintain collection records systematically Key Responsibilities: Make daily follow-up calls to overdue customers (1–30 DPD) Ensure timely recovery and reduce roll-forward cases Provide clear and correct repayment information Escalate difficult cases to the team lead when needed Coordinate with the pre-collection/field team where necessary Experience Required: Minimum 6 months in collections (NBFC/Bank preferred) Salary: Based on industry standards + Incentives
Richman Fincap Limited
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