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5.0 - 10.0 years
15 - 30 Lacs
Kolkata, Hyderabad, Pune
Work from Office
Design, develop, and implement solutions within specific ServiceNow modules (ITSM, ITOM, HRSD, CSM, GRC, SecOps, SPM). Configure workflows, develop integrations, create custom apps. Collaborate with stakeholders to optimize module performance. Required Candidate profile Experienced ServiceNow Developer/Consultant with deep functional and technical expertise in specific ServiceNow modules. Proven track record in module implementation, configuration, scripting etc
Posted 3 weeks ago
5.0 - 10.0 years
15 - 30 Lacs
Kolkata, Hyderabad, Pune
Work from Office
Develop and customize ServiceNow applications, workflows, UI, and portals. Implement business rules, client scripts, UI policies. Build integrations via REST/SOAP. Optimize platform performance. Support upgrades and new module rollouts. Required Candidate profile Experienced ServiceNow Developer with strong hands-on expertise in platform customization, scripting, integrations, and UI/UX development. Proficient in Agile delivery and ServiceNow best practices
Posted 3 weeks ago
8.0 - 13.0 years
25 - 40 Lacs
Kolkata, Hyderabad, Pune
Work from Office
Design and architect ServiceNow solutions across ITSM, HRSD, ITOM, GRC, and CSM modules. Define platform architecture, data model, and integration strategies. Lead technical governance, best practices, and platform scalability. Guide developers Required Candidate profile Experienced ServiceNow Architect with deep understanding of ServiceNow platform, enterprise architecture, and module implementations. Strong leadership, stakeholder management.
Posted 3 weeks ago
2.0 - 7.0 years
8 - 12 Lacs
Hyderabad
Work from Office
job requisition idR009622 AVEVA is creating software trusted by over 90% of leading industrial companies. Job Title ServiceNow Developer Location: Hyderabad, India Employment type Full time, regular, hybrid work arrangements Benefits Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support The job AVEVA is expanding the applications team focussed in ServiceNow platform. As a ServiceNow developer, you will be responsible for development & maintenance of AVEVAs ServiceNow platform, which supports IT service management to automate business processes. Additionally, you will be analysing existing ServiceNow modules, integrations and formulate logic for additional stability to add new integrations & modules. Devise logical procedures, prepare flowcharts, performs coding & test/debug programs. Provide input for documentation of new or existing needs. Contribute to the decisions on policies, procedures, expansion strategies and product evaluations. Key responsibilities Develop and maintain ServiceNow application & integrations. Work closely with business analysts, developers & stakeholders to design and implement solutions that meet the needs of the organization. Write efficient & high-quality code which is scalable & maintainable. Develop and maintain technical documentation for ServiceNow applications and integrations. Create go-to-market proof-of-concept applications on the ServiceNow platform. Create unique service portal pages and widgets to aid the business organization. Ensure that ServiceNow applications are stable, scalable & secure. Troubleshoot & debug issues in ServiceNow applications and integrations. Stay up-to-date with the latest ServiceNow technologies and trends. Qualifications: Minimum 2+ years of experience as a ServiceNow developer. Minimum 1+ years of experience in end-to-end ITSM/HR Project implementations. Essential requirements & skills: Extensive knowledge of JavaScript. Knowledge of CMDB Implementation. Familiarity with UI, SQL, HTML and CSS. Knowledge of XML and structural programming concepts. Experience using the ServiceNow platform. Knowledge of ITIL processes. Advanced problem-solving ability. Hands on in Glide Scripting, Java Script, HTML, CSS,XML, AJAX & Angular JS. Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs. A fundamental understanding of ITSM, ITIL or CMDB. Should be a ServiceNow Certified Consultant i.e., CSA, CIS-ITSM. End to End Integration Exp. Using Scripted Rest API, Rest API (Outbound & Inbound) & Authentication Process. ServiceNow implementation experience in ITSM, Service Portal, Performance Analytics (Adv. Reporting) & Employee Centre Knowledge. Excellent communication & presentation skills. India Benefits include: Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support Its possible were hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Find out moreaveva.com/en/about/careers/benefits/ Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process InterestedGreat! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. Find out moreaveva.com/en/about/careers/hiring-process
Posted 3 weeks ago
3.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Job Title: Application Designer ServiceNow ITSMLocation: Bengaluru Experience: 3+ Years Education: 15 Years Full-TimeJob SummaryWe are hiring an Application Designer with hands-on experience in ServiceNow ITSM to develop application solutions that align with business goals and improve user experience Key ResponsibilitiesDefine requirements and design functional solutionsCollaborate with teams to analyze business needsCustomize and maintain ServiceNow applications Implement best practices and ensure platform integrationConduct testing and provide technical supportRequired Skills Proficiency in ServiceNow ITSM Understanding of ITIL and ITSM processes Experience in ServiceNow customization and implementation
Posted 3 weeks ago
5.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Overview Remedy Developer Sustaining & Maintenance Focus (On-Premise, Remedy 7 and Above) Overview We are seeking an experienced Remedy Developer with strong familiarity in on-premise BMC Remedy environments, version 7 and above, to join our team. This role primarily focuses on sustaining and maintaining existing Remedy ITSM systems deployed on-premise, ensuring system stability, troubleshooting issues, and delivering minor enhancements. The ideal candidate thrives in a maintenance-driven environment and has proven skills in supporting complex on-prem Remedy landscapes. Responsibilities Key Responsibilities Provide ongoing administration, monitoring, and maintenance of on-premise BMC Remedy systems (version 7 and above), including servers, mid-tier, core application, and database components. Troubleshoot and resolve Remedy application and infrastructure issues, delivering Level 3 support to end-users and internal stakeholders. Manage Remedy system health, including multi-application server configurations, performance tuning, and patching/upgrades in on-prem environments. Implement minor enhancements, bug fixes, and workflow optimizations to improve existing on-prem Remedy applications. Collaborate closely with infrastructure, database, and security teams to ensure Remedy on-prem environments are secure, stable, and compliant with IT policies. Track, document, and communicate system changes, incidents, and resolutions to project leads and management. Adhere strictly to IT security, data governance, and system administration best practices for on-prem deployments. Participate in periodic on-call rotations to support Remedy systems outside regular business hours. Maintain up-to-date technical documentation, runbooks, and user guides reflecting the on-prem Remedy environment. Stay informed on Remedy best practices, ITIL standards, and vendor updates relevant to on-prem sustaining operations. Required Qualifications Minimum 5 years of experience supporting and developing in on-prem BMC Remedy environments, with strong familiarity of Remedy version 7 and above. Experience configuring and customizing Remedy ITSM Suite (version 7, 8.x, or 9.x) in on-prem deployments. Proven troubleshooting skills resolving Remedy system and application issues in on-premise settings. Deep knowledge of Remedy AR System architecture, Developer Studio, and Atrium CMDB in on-prem environments. Proficiency in SQL, JavaScript, XML, and Remedy workflow/configuration. Solid understanding of ITIL processes, especially incident, problem, and change management. Experience with Remedy system administration tasks including multi-tier architecture support, server configurations, and patch management. Strong communication skills and ability to document technical processes and solutions. Bachelors degree in Computer Science, Information Technology, or equivalent work experience. Preferred Qualifications Experience with Remedy Helix SaaS/Cloud is a plus, but primary focus remains on on-premise Remedy. Familiarity with VMware ESXi, Windows Server platforms, and database management in on-prem Remedy environments. Experience automating sustaining tasks through scripting. Comfortable working within ITIL-driven, operational support teams. Exposure to ITSM reporting and monitoring tools for on-prem Remedy. Additional Information This role is predominantly sustaining and maintenance-focused, supporting critical on-premise Remedy ITSM systems. Occasional minor enhancements and optimizations will be part of the work scope. Candidates must be comfortable working in a support-driven environment with on-call responsibilities to ensure Remedy system availability and performance.
Posted 3 weeks ago
7.0 - 12.0 years
12 - 22 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Hello Aspirant, Greetings from Tranzeal Technologies!!! We are hiring for Tranzeal Technologies seeking a highly skilled and motivated Senior Servicenow Developer to join our dynamic team. ServiceNow Developer Mode of Work : Hybrid Job Location : Pan India Notice Period: Immediate Job Description: Minimum 5 years of direct experience as a ServiceNow Application Developer Experience developing, configuring, and customizing the ServiceNow platform to meet business requirements Working knowledge of the process for developing and supporting custom applications Experience with Service Portals, UI Builders, Workspaces, Playbooks, UI Component Development Hands-on experience with ServiceNow App Engine, Studio, Scripting, Workflows, UI Builder, Workspaces, and Integration Hub Experience with any of the modern UI frameworks like Angular, React JS Strong experience with JavaScript Ability to write clean, efficient, and maintainable code Flexible and adaptable, with the ability to learn new concepts quickly Proven ability to work effectively in a team environment with aggressive deadlines and multiple priorities, as well as independently with minimal supervision Excellent written and verbal communication skills. -- Thanks and Regards, Divya Bhavani Recruitment Specialist Hitec-City, Rohini Layout Rd, Jaihind Enclave, Madhapur, Hyderabad, Telangana 500081 Email ID: divyas@tranzeal.com
Posted 3 weeks ago
4.0 - 6.0 years
7 - 17 Lacs
Hyderabad
Work from Office
About this role: Wells Fargo is seeking a senior Software Engineer We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Lead moderately complex initiatives and deliverables within technical domain environments Contribute to large scale planning of strategies Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals Lead projects and act as an escalation point, provide guidance and direction to less experienced staff Required Qualifications: 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: ServiceNow experience At least 4 years of development experience within ServiceNow. Experience with ITSM, ITOM, Discovery, CMDB, Integration Hub, and/or Event Management modules a big plus. At least 4 years of experience integrating ServiceNow with other systems via APIs and Integration Hub. Job Expectations: At least 3 years of experience with Flow Designer. Knowledge of ServiceNow functionality such as business rules, scripts, and Access Control List (ACL) rules. Knowledge of business analysis processes and concepts. Experience with Agile development processes and methodologies. Experience working in a global setting. Experience working with implementation partners and managed service providers. Bachelor's degree in computer science, Information Technology, or a related field. Ability to successfully lead a team and drive the success of ServiceNow initiatives. Proven ability to successfully work in a matrix team environment that presents significant change and tight timeframes. Excellent communication skills (both written and verbal) Strong interpersonal skills. Ability to build positive relationships with key stakeholders. Strong analytical and problem-solving skills. Ability to quickly learn new concepts and functionality as Morningstar expands our ServiceNow footprint. Focus on quality and attention to detail.
Posted 3 weeks ago
4.0 - 6.0 years
7 - 17 Lacs
Bengaluru
Work from Office
About this role: Wells Fargo is seeking a Senior Software Engineer We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Lead moderately complex initiatives and deliverables within technical domain environments Contribute to large scale planning of strategies Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals Lead projects and act as an escalation point, provide guidance and direction to less experienced staff Required Qualifications: 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 4+ years of ServiceNow application development and implementation experience 4 + years of experience designing software solutions using software architecture design principles 4+ years of ServiceNow experience in building, implementing and maintaining platform technologies, workflows and integrations Experience and knowledge in IT Asset and IT infrastructure domain. Very knowledgeable and hands on experience in Agentless Discovery and ITAM (IT Asset Management). Ensures that horizontal discovery and service mapping products in a largescale organizations with complex environments including Data center and Cloud based asset management. In-depth understanding of CMDB. Knowledge of Service Now Product architecture and hands on experience in Service Now Agentless Discovery and MID server configuration and security controls. Implement out of the box Service Now Discovery meeting various needs of enterprise. Creates and maintains custom patterns, probes, and sensors to accommodate internal discovery requirements. Establishes and maintains discovery schedules. Monitors discovery and service mapping results, reconciling and addressing any anomalies. Experience working in a Financial Services, preferably Globally Systemically Important Bank (G-SIB) Job Expectations: Change Management, Asset Management and Configuration Management) Excellent verbal, written, and interpersonal communication skills Ability to interact effectively and confidently with senior management Experience supporting or directing offshore teams Advanced understanding of IT industry frameworks including ITIL, IT4IT, COBIT. Experience with Waterfall and Agile project methodologies.
Posted 3 weeks ago
4.0 - 7.0 years
9 - 14 Lacs
Chennai
Work from Office
Overview 2 roles - Presales solution engineers Responsibilities known as a " Presales Consultant," "Sales Consultant," or “Sales Engineer” the Solution Consultant is responsible for leading the solution evaluation throughout the sales cycle and delivering thought leadership to companies to transform their customer’s experience. You will be responsible for developing innovative demonstrations and proof of concepts to prove the value of Salesforce solutions within the context of our customers needs. You will have a proven track record of building innovative multi-product solutions that co-exist with our customers existing environments. Being able to translate our customers business goals into a working demonstrable vision will be a key skill. Your Responsibilities To develop and present innovative customer solutions to key decision makers to address their business issues and needs whilst showing business value Coordinate and own the entire solution cycle through close collaboration with other Salesforce product teams. Industry experience, incorporating and developing a point of view based on Salesforce’s (or similar) solutions. To fully understand and clearly articulate the benefits of Salesforce to customers at all levels, examples include; Administration/IT Staff, managers and "C" level executives. Develop new go to market propositions that reflect changing market demands. Such as how AI can benefit our industries. Display initiative, and self-motivation while delivering high-quality results along with meeting all expectations for both internal and external customers. Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives. Personality Attributes/Experience Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.). This role is within our Automotive sector to help to lead UK OEM and Retailer organisations to implement Digital Transformation strategies and deliver more success to their customers. An understanding of these industries is essential. Awareness of industry trends, challenges, and common business solutions in use for both Auto OEMs and retailers. Track record of solution engineering, consultancy, or delivery for an enterprise software solution organisation that works within the Auto industry. We are open to a variety of backgrounds for the role. Solid oral, written, presentation and interpersonal communication and relationship skills. Proven time management skills in a dynamic team environment. Ability to work as part of a team to solve problems in multifaceted, energizing environments. Inquisitive, practical and passionate about technology and sharing knowledge. Likes to be the first to know something and to understand why and how things happen. Good at searching out information and experimenting likes to concentrate on a particular topic and solve puzzles. Good at explaining ideas and finding ways to keep people’s attention. Willing and able to travel as needed. hiring a ServiceNow Presales Solution Consultant to join their team in London. The successful candidate will drive enterprise-wide transformations, manage relationships with C-level executives and create innovative solutions that elevate the digital experience. Responsibilities As the ServiceNow Presales Solution Consultant, you will lead sal es and business development initiatives, uncovering new opportunities for ServiceNow solutions. Lead the pre-sales journey, from crafting proposals to negotiating contracts and securing sign-offs. Partner with sales teams to define and present ServiceNow solutions to potential clients. Serve as a trusted advisor to senior stakeholders, including C-suite executives and IT leaders. Build and maintain strong relationships with ServiceNow leadership and strategic partners for seamless collaboration. Collaborate with key business functions (e.g. HR, IT, customer service) to customize ServiceNow solutions for their specific needs. Stay up to date on market trends and ensure ServiceNow offerings are aligned with evolving business needs. Skillset Master’s or Bachelor’s degree in Information Technology or similar. Extensive knowledge of ITSM, ITOM, CSM, HRSD, Employee Service Center, Case & Knowledge Management and Performance Analytics. Proficient in system integration, data migration, automation, scripting and ServiceNow customization. Understanding of HR processes, employee engagement strategies and workflow design. Skilled in mapping customer journeys, improving service delivery and boosting customer satisfaction. Experienced in demonstrating the value of ServiceNow and advising clients on strategic implementation. Strong problem-solving abilities, with a knack for assessing business needs and proposing effective solutions. Proven experience in driving adoption of new technology and training end-users for smooth transitions. Capable of engaging with stakeholders up to the CXO level, simplifying technical concepts for non-technical audiences, and fostering collaboration across teams. Preferred CertificationsServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), Customer Service Management (CSM) / CRM, Human Resources Service Delivery (HRSD).
Posted 3 weeks ago
5.0 - 9.0 years
7 - 11 Lacs
Chennai
Work from Office
Overview Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas. Responsibilities Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas. Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.
Posted 3 weeks ago
8.0 - 13.0 years
0 - 2 Lacs
Hyderabad, Bengaluru, Mumbai (All Areas)
Work from Office
ITSM Module experince
Posted 3 weeks ago
3.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: Software Asset Management. Experience: 3-5 Years.
Posted 3 weeks ago
4.0 - 7.0 years
10 - 20 Lacs
Noida, Hyderabad, Jaipur
Work from Office
Aelum is seeking an experienced ServiceNow ITOM Consultant with 4 to 7 years of experience to join our remote team. This role focuses on assessing, configuring, and optimizing ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, and CMDB, to enhance IT operations visibility and efficiency. The ideal candidate will have extensive hands-on experience with ServiceNow ITOM, a deep understanding of CMDB and Discovery processes, and the ability to deliver scalable solutions. Candidates will work remotely, collaborating with cross-functional teams to deliver high-quality ITOM solutions tailored to client needs. Mandatory ITOM Experience Minimum of 3 years of hands-on experience in ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, and CMDB, is compulsory. Proven expertise in configuring and troubleshooting Discovery for automated CMDB population and Service Mapping for business service visibility. Experience optimizing CMDB health through data reconciliation, normalization, and integration with external systems. Responsibilities Assess, configure, and optimize ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, and CMDB. Conduct assessments of existing CMDB setups, identify gaps, and implement remediation plans to improve data accuracy and scalability. Configure and manage ServiceNow Discovery to automate the population of CMDB with accurate infrastructure and application data. Design and implement Service Mapping to create dynamic, accurate maps of business services and their dependencies. Set up Event Management to monitor and correlate events, ensuring proactive incident resolution. Integrate ITOM solutions with external systems using MID Servers, REST/SOAP APIs, or other integration methods. Customize ITOM functionalities using ServiceNow scripting (e.g., GlideRecord, Business Rules, Client Scripts). Develop and maintain technical documentation, including configuration details, assessment reports, and remediation plans. Collaborate with clients to align ITOM solutions with operational needs and ITIL processes. Troubleshoot and resolve issues related to Discovery, Service Mapping, Event Management, and CMDB. Stay informed about ServiceNow ITOM advancements and best practices to deliver cutting-edge solutions. Requirements Minimum of 5 years of hands-on experience with ServiceNow ITOM, with at least 3 years focused on Discovery, Service Mapping, Event Management, and CMDB. At least 5 years of overall experience in IT Operations or related fields. In-depth knowledge of CMDB data models, relationships, reconciliation, and data normalization processes. Proven expertise in configuring and troubleshooting ServiceNow Discovery for automated CMDB population. Experience with Service Mapping to map business services and their dependencies. Hands-on experience with Event Management setup and integration for proactive monitoring. Proficiency in ServiceNow scripting (e.g., GlideRecord, Business Rules) to customize ITOM solutions. Experience with ITOM integrations using MID Servers, REST/SOAP APIs, or other methods. Strong documentation skills to produce assessment reports, remediation plans, and technical guides. Familiarity with ITIL processes (e.g., Configuration Management, Event Management). Ability to work independently and collaborate effectively in a remote environment. ServiceNow certifications (e.g., Certified System Administrator, ITOM Implementation Specialist) are highly preferred.
Posted 3 weeks ago
4.0 - 6.0 years
8 - 12 Lacs
Gurugram, Delhi / NCR
Hybrid
Role & responsibilities Job Summary We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes. The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB). CMDB Management: Maintain and manage the Configuration Management Database (CMDB) within ServiceNow. Ensure the accuracy and integrity of CMDB data, implementing best practices and standards. Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information. Discovery and Service Mapping: Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information. Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration. Assist the CMDB Administrator with developing and maintain the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt. Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB. Strong hands-on experience in optimizing discovery, tailoring patterns and development. Validating discovery results and troubleshooting as required Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers Define, create, and manage Service Mapping infrastructure, including patterns. Work with support teams to identify, investigate and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected. Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB. General/Admin Assist with tasks related to implementing the ServiceNow application. Document procedures for the discovery, configuration management functions Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions Preferred candidate profile Qualifications: 1. Over 5+ years of working experience in ServiceNow 2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools 3. Solid understanding of Configuration Management practices and principles 4. Experience implementing ServiceNow Service Mapping 5. ITIL foundations certification preferred 6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally) 7. Effectively working under accelerated deadlines and working independently to complete objectives 8. Experience working in a team-oriented, collaborative environment with good interpersonal skill 9. Ability to translate business requirements into technical specifications and design. 10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision 11. Intelligent, motivated, and competitive with a roll-up-the-sleeves and get the job done” attitude 12. Ability to manage multiple simultaneous tasks within an open and interactive environment.
Posted 3 weeks ago
5.0 - 10.0 years
15 - 30 Lacs
Bengaluru
Work from Office
Big Four company is hiring for ServiceNow CMDB Developer Location Bangalore Budget Max 35 LPA YOE – 6-10 years Role – FTE Role: ServiceNow CMDB developer + Integrations However, we do not have the exact JD at this point. But we need candidates who has hands-on experience and expertise in CMDB module + Integrations. Note: ***Notice Period should not be more than 10 days.***
Posted 3 weeks ago
5.0 - 10.0 years
10 - 20 Lacs
Hyderabad, Bengaluru, Delhi / NCR
Hybrid
Location Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the application development process - Ensure successful project delivery Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow - Strong understanding of IT operations management processes - Experience in designing and configuring applications - Knowledge of IT service management principles - Hands-on experience in leading application development projects Additional Information: - The candidate should have a minimum of 5 years of experience in ServiceNow - This position is based at our Bengaluru office - A 15 years full-time education is required Location- Pan India Email- maya@mounttalent.com
Posted 3 weeks ago
10.0 - 17.0 years
20 - 35 Lacs
Hyderabad
Work from Office
Hiring Sr ServiceNow Developer and Servicenow Architect Location:- Hyderabad Exp:-10+ Years Notice period:- Immediate to 10 Days Interested candidates can Send your resume to mkateru@vsoftconsulting.com
Posted 3 weeks ago
1.0 - 3.0 years
4 - 6 Lacs
Kolkata
Work from Office
Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management
Posted 3 weeks ago
5.0 - 10.0 years
20 - 35 Lacs
Bengaluru
Hybrid
Role & responsibilities Preferred candidate profile As a Senior ServiceNow Application Developer you will join a team of enthusiastic, eager to learn Platform-as-a-Service (PaaS) specialists. You will get to work in high impact and challenging projects at large national and international organizations in the financial, energy, telecom and high technology industries.. At Plat4mation you will be constantly challenged to think about innovating and improving our way of working, setting up best practices and being a thought leader in the company. What will you do? You implement platform applications and features that transform and optimize the way our customers’ business operate. Through innovation and the efforts of our multidisciplinary team, you contribute to changing people’s daily work life. You therefore be working hand in hand with platform consultants, developers, and solution architects. Join us and share your knowledge and experience to help further realize true flow experiences! Scope of work: Develop and implement New ServiceNow applications and integrations from inception to completion, tailored to the customer requirements. Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve processes. Understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality solutions to our customers. Design quality features and think about how the applications and solutions will evolve in the future. Solving complex problems in a highly dynamic and agile environment. Having a strong focus on code quality and reusability. We ask A bachelor’s or master’s degree in Computer Science or related field. Min 5+ years of ServiceNow development experience with creating complex customer-facing web applications. Being able to transform customer requirements into a high level (architectural) solution or supporting model. Good understanding of service-oriented architecture, software application architecture and the ability to consult with customers about these topics. A minimum of 4 years’ experience with ServiceNow app development. Experience with web technologies JavaScript, ES5+, HTML, CSS/SCSS, SQL. Experience in one or more JavaScript frameworks like AngularJS or React is a plus. Knowledge of web-based protocols and standards (Web services, SOAP, REST, WSDL, XML). In-depth knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations. Familiar with Scrum and Agile way of working and developments. Being able to lead small project teams is a plus. Result-oriented and good communication skills.
Posted 3 weeks ago
1.0 - 6.0 years
0 - 3 Lacs
Bengaluru
Work from Office
ITAM , Asset Allocation , Asset Life Cycle , CMDB , Service Now Immediate Joiner Only face to face interviews
Posted 3 weeks ago
6.0 - 10.0 years
20 - 35 Lacs
Bengaluru
Work from Office
hands-on experience and expertise in CMDB module + Integrations.
Posted 3 weeks ago
0.0 - 2.0 years
15 - 30 Lacs
Navi Mumbai
Work from Office
Title Our corporate activities are growing rapidly, and we are currently seeking a full-time, office based ServiceNow Developer to join our new Information Technology team in Navi Mumbai. We are seeking a highly skilled and motivated individual to join our team as a ServiceNow Developer. In this role, you will be responsible for developing, configuring, and maintaining solutions within the ServiceNow platform to meet business needs. Additionally, you will play a key role in analyzing business requirements, designing solutions, and providing support to ensure the effective utilization of the platform. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Responsibilities ServiceNow Development: - Design, develop, and implement solutions within the ServiceNow platform. - Customize ServiceNow applications to meet business requirements. - Develop and maintain integrations with other systems and applications. - Write clean, efficient, and maintainable code following best practices. Systems Analysis: - Work closely with business users to understand their needs and pain points. - Collaborate with stakeholders to gather and analyze business requirements. - Translate business requirements into technical specifications and solution designs. - Identify opportunities to improve processes and streamline workflows using ServiceNow. - Conduct impact analysis and risk assessment for proposed changes. Platform Support: - Provide ongoing support and maintenance for the ServiceNow platform. - Troubleshoot issues, investigate root causes, and implement solutions. - Monitor platform performance and ensure high availability and reliability. - Collaborate with cross-functional teams to resolve technical issues and implement enhancements. Qualifications - Bachelor's d egree or higher in Computer Science. - Preferred experience in one or more of the following: JavaScript , REST APIs, C#, ServiceNow, git, Azure DevOps . - Proven experience as a ServiceNow Developer, Systems Analyst. - Strong proficiency in ServiceNow platform development, including Scripting, Workflows, UI Policies, and Integrations. - Experience with ServiceNow modules such as Incident Management, Change Management, and CMDB. - Solid understanding of ITIL processes and best practices. - Excellent analytical and problem-solving skills. - Excellent computer skills. - Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels. - Ability to work independently and collaboratively in a fast-paced environment. - ServiceNow certification(s) preferred. If you are passionate about leveraging technology to drive business value and have a strong desire to make a difference, we encourage you to apply for this exciting opportunity to join our team as a ServiceNow Developer. #LI-Hybrid People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Posted 3 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
Chennai
Work from Office
Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management
Posted 3 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
Mumbai
Work from Office
Role Purpose The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management
Posted 3 weeks ago
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