769 Cmdb Jobs - Page 10

Immediate Openings on ServiceNow Developer PAN INDIA - Contract Working Mode : Hybrid : 6+ Years :ServiceNow Developer : PAN INDIA Period :Immediate Employment Mode : Contract Description CMDB Administrator:Responsible for managing and maintaining the CMDB.Ensures data quality and integrity within the CMDB.Manages CI (Configuration Item) classes and updates CI records.Creates and maintains CI queries, CMDB groups, and Dynamic CI groups using CMDB Query Builder.Ensures the CMDB is updated upon successful change implementation.Collects and retains risk assessment and impact analysis information CI Analyst or Class Owner:Responsible for updating and managing CI classes.Assures automated data sources are populating discoverable attributes.Helps resolve Discovery errors in computing, networks, applications, databases, and cloud resources.May also be considered a Service or Product Owner ServiceNow Role Requirements:The [itil] role is required in ServiceNow and includes the [cmdb_query_builder] role.Additional roles such as [asset] may be required to view the CMDB Data Foundations and the CMDB Health dashboard CMDB Process Lead:Administers the CMDB process within the organization.Works closely with other process leads to ensure that asset-specific information can be gathered and disseminated using efficient and consistently followed processes.Ensures data yielded from this process is of high quality and provides management with the right level of business intelligence and reporting

Period :Immediate Employment Mode Contract to Hire Description Developer with experience in GRC/IRM and BCM ServiceNow applciations 3-4 years experience developing scripts Implement ServiceNow modules, Work on the ServiceNow core platform modules and applications. Build workflows for newly created catalog items. Install Mid Server and Configure discovery application for help in integrations (using REST, SOAP). Responsible for Complete routine system administration and requirements enhancement including, group and user changes, catalog item revisions, reporting requests, problem solving / vendor escalation and menu changes.

Essential Duties and Responsibilities: Configure and customize ServiceNow modules. Troubleshoot production and test issues, recommend corrective actions, and perform resolution. Managing development deliverables using an Agile Framework Support customers across various time zones. Qualifications : Must have 2 to 4 years of total IT experience 1-2 years of ServiceNow Support and Development experience BE/BTech degree in Computer Science, Information Systems or equivalent field ServiceNow Certifications - CSA Knowledge, Skills and Abilities: Must have Experience with ServiceNow modules - ITSM Experience with application support and development activities. Experience creating and configuring ServiceNow Business Rules, UI Policies, UI Actions, Client Scripts, Flows and ACLs. Write code adhering to coding best practices. Understanding or experience with technical aspects of ServiceNow such as JavaScript, XML, HTML, AngularJS, CSS Ability to work in shifts or out of standard working hours. Ability to work independently and as a team member. Good to have Experience with ServiceNow modules SPM, CMDB, ITOM, ITAM Experience with resolving issues within SLA timelines Experience with Upgrade and Cloning activities Knowledge of Service Portal, UI Builder, Workspaces, Now Assist, Performance Analytics, Scoped applications, Experience with working in a client-facing environment. Professional Requirements : Strong written and oral communication skills including presentation skills. Strong problem solving and troubleshooting skills. Proven success in contributing to a team-oriented environment. Organizational, multi-tasking, and time-management skills

Immediate Job Openings on Service Now Developer _Pune/Kolkata/Hyderabad _ Contract Experience 5+ Years Skills Service Now Developer Location Pune/Kolkata/Hyderabad Notice Period Immediate . Employment Type Contract Minimum 5 years of experience in configuring ServiceNow which involves various modules like ITSM (Incident, problem, change, service request) Strong technical knowledge of ServiceNow modules , 3rd party integrations Good hands on knowledge and experience of JavaScript, XML and XSL stylesheets, web services Very good verbal and written English communication skills Effective time management, team handling and organizational Skills Responsibilities Review the work done by team members as per ServiceNow best practices. Develop solutions in ServiceNow, prepare estimates and work on capability presentation, Proof of Concept Understand functional, technical, and business requirements and then turn those requirements into a successful implementation. CSA certification is required. CIS ITSM certification will be good to have

Customize, implement, and manage ServiceNow applications to streamline IT service management processes. Focus on configuring workflows, incident management, and creating custom apps to meet business needs.

Design, develop, and configure ServiceNow applications and workflows. Implement ITSM, ITOM, and automation solutions. Customize ServiceNow modules to optimize IT service management and enhance user experience. Integrate with third-party systems to streamline business operations.

Design, develop, and customize solutions on the ServiceNow platform. You will work with business analysts to implement and enhance ServiceNow applications. Strong expertise in JavaScript, ServiceNow scripting, and platform customization is essential for this role.

Develops and customizes ServiceNow applications, automating IT service management and workflow automation.

Design and implement ServiceNow Virtual Agent solutions to automate and streamline IT service management. Focus on developing AI-powered chatbots to assist end-users with common tasks, enhancing user experience and efficiency.

Provide expertise in configuring, implementing, and managing ServiceNow applications. Automate workflows, integrate systems, and improve IT service management to streamline business processes and enhance efficiency.

Design and develop custom applications and integrations on the ServiceNow platform. Focus on automating workflows, building modules, and improving IT service management functionality within ServiceNow.

Configure and manage ServiceNow workflows. Optimize IT service management (ITSM) processes.

Oversee and manage the ServiceNow platform, ensuring the smooth operation of IT service management processes. Configure modules, integrate with other systems, and provide ongoing support and troubleshooting.

Develop and customize ServiceNow applications to automate IT service management processes. Focus on creating efficient workflows, integrations, and user interfaces to streamline business operations.

Role: Service Now Developer Lead Product Analyst Location: Noida Experience: 8+ Years Job Description Having experience in ServiceNow Development and ability to drive solutions independently. Has worked on ITSM extensively and understanding of CMDB. Also, is aware of other ServiceNow products and having practical work experience would be added advantage. Rich Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs Experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and implementation of Scoped Application Experience in managing flows and workflows of Medium to Complex in nature. Understand scripted Web-Services, such as AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications Understanding of Service Portal designing would be an added advantage. Candidate must have general development experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Ability to take role of Solution Architect and deliver projects for implementation and enhancements for customers along with Project Managers. Proficient in JavaScript with understanding on ServiceNow scripting. Must have some experience working with relational databases. Candidate must be able to provide management support. Help maintain expert knowledge of ServiceNow platform and products and ensure mentorship within the team. Support the junior members and also check the performance of the junior developers. Communication with the Internal and External stakeholders for gathering of business needs. Required Certifications and Knowledge: ServiceNow - Certified System Administrator ServiceNow ITSM preferred or any other Implementation Specialist Working in Agile Team and Scrum Framework. Preferred Certifications and Knowledge Certified Application Developer ITIL Certification Micro-certifications: Micro-Certification: Automated Test Framework Micro-Certification: Flow Designer Micro-Certification: Integration Hub Micro-Certification: Agile & Test

Job DescriptionJob Description Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offerings: IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro and CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro and CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS- ITSM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills: Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer • Business rules • Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Service Management, Functional Testing Good to have skills : NAMinimum 18 year(s) of experience is required Educational Qualification : 15 years full time education Summary :To manage infrastructure service delivery and operations for large scale system integration projects such as data lake or digital platforms Roles & Responsibilities:Primary contact for infrastructure design, deployment, and operations Managing infrastructure and service delivery operations in terms of processes and tools (ITIL processes and ITSM/ITOM tools)Take full accountability of delivering agreed service levels related to infrastructure domainTake ownership of infrastructure related incidents and drive for solutions working with various internal teams and third party solution providers such as OEMs and technology partners of the clientDefine and develop operating procedures for seamless operations of the projectManage transitioning of projects from deployment to operationsAnalyze and provide reports on service delivery performance to clients leadership and Accentures leadership Contribute to design and implementation of on prem and cloud infrastructure in terms of compute, storage, network, and security componentsBe a SPOC for all infrastructure initiatives in existing project and able to navigate through the clients landscape to upsell new initiatives in infrastructure space or able to pave ways for upselling value-driven initiatives for the client in other related domains such as application modernization, network transformation, and information security.Lead the teams across various infrastructure towers such as compute, virtualization, storage, hyper-converged infrastructure, public cloud infrastructure, network, and security, and thrive for upskilling and cross skilling to rationalize the resources across the towers and across the clients.Introduce innovative solutions such as automation to increase productivity and improve service delivery quality Participate in architecture and design review and approval forums to ensure the infrastructure design principles are adhered to for any changes in the existing landscape or any new initiatives being rolled out in the existing landscapeParticipate in client account planning and discussions to ensure infrastructure level initiatives are accounted for and issues are escalated to the right leaders for resolutionBuild strong relationships with all client stakeholders and Accenture project teams for effective collaboration and outcomes Professional & Technical Skills: Must have:oMaster level in IT Infrastructure Service Delivery ManagementoITIL Expert or Master LeveloStrong Leadership skillsoStrong Communication skillsoProject Financial ManagementoProblem solvingoAbility to drive discussions and ideas with clients senior leadership forumsGood to haveoArchitecture and Design skills for infrastructure solution in cloud and on-premise such as virtualized infrastructure, hyper-converged infrastructure, storage area network, IaaS and PaaS from AWS, Azure, GCP, etc. Additional Information:Total IT experience of minimum 20 years Minimum 12 years of experience in Infrastructure Service Delivery Management Minimum BE / BTech from a reputed university Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your exceptional communication skills to provide high-quality support, accurately diagnosing issues and crafting effective solutions based on your comprehensive product knowledge. Your role is essential in maintaining the integrity and performance of our world-class systems, ensuring client satisfaction and operational excellence. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate training sessions for new team members to enhance their understanding of the systems.- Document and maintain records of client interactions and resolutions to improve future support efforts. Professional & Technical Skills: - Must To Have Skills: Proficiency in Software License Management.- Strong understanding of software licensing agreements and compliance.- Experience with software asset management tools and processes.- Ability to analyze and interpret software usage data to optimize licensing.- Familiarity with IT service management frameworks and best practices. Additional Information:- The candidate should have minimum 3 years of experience in Software License Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Manage software license inventory and ensure compliance with licensing agreements.- Develop and implement software license management strategies and processes.- Monitor and track software license usage and ensure optimization.- Coordinate with vendors to negotiate software license agreements and renewals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Software License Management.- Strong understanding of software licensing models and agreements.- Experience in managing software license inventory and compliance.- Knowledge of software asset management best practices.- Good To Have Skills: Experience with IT asset management tools. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Software License Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Remedy developer U3/U4 Location : Pune Kolkata Bengaluru Min Experience 2 years BMC Remedy Solutioning, Installation, Configuration and Upgrades Strong skill in CMDB Expertise in Service Catalog design , consolidation Expertise in designing custom applications on BMC Remedy platform according to Business needs Expertise in design and build of 3rd party integration Expertise in Remedy OnDemand and Helix platform

Must have a bachelors degree in computer science or a related field (or equivalent degree and experience) 2+ years providing customer-facing technical support (ITOM applications) Good Communication Skills In order to be successful in this role, we need someone who has: Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and Powershell. Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies. Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST, Experience with troubleshooting tools such as Wireshark, Traceroute. Strong troubleshooting/root cause isolation skills Demonstrated creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concepts. Familiarity with tools & practices of the trade such as incident management, knowledge base, defect & escalation management. Excellent communication skills (verbal and written). Preferred: Solid understanding of object-oriented programming skills (Java strongly preferred) A fundamental understanding of ITOM, CMDB and ITIL business process Experience providing web development support is highly desirable. Previous experience working with the ServiceNow platform (Asset Management, Orchestration, Discovery, Mid Server, BSM Map & Service Mapping) Understanding of JavaScript or any other scripting language with logical approach for given problem statement. Previous experience in software development(or) software consulting. Experience supporting and troubleshooting infrastructure level issue Role & responsibilities Preferred candidate profile

Job Details: Skill: SAP BW HANA Experience: 7+ Years Location: - PAN INDIA Notice Period: Immediate Joiners or within 15 days Employee type : CTH Job Description: 7+ years hand-on experience in SAP BW and HANA. (5+ years can be considered if it s a candidate with strong technical skills) Well verse with Data warehousing concepts Expertise in both BW and ECC back end object development and support extractors, datasources, DSOs, infocubes, multiproviders, infosets, open hubs, APDs, infopackages, DTPs Proficient in design and development of HANA models Calculation view, Procedures, Table Functions Good skills in SQL and ABAP 365 / SharePoint online , Hands on experience 3+ years of relevant experience in SharePoint with minerience on office 365 / SharePoint online , Hands on experience in coding using Angular, HTML, JavaScript, CSS, React JS, SPFx, and RES

Greetings from IDESLABS PVT LTD Immediate Openings on SAP BW HANA ConsultantExperience 5+Skill:- SAP BW HANA ConsultantLocation :- PAN INDIANotice Period :- Immediate.Job description: Minimum 1 full life cycle implementation on CBP- TPM planning using BW-IP & HANA Experience in collecting requirements, designing of solutions, and developing the solution . Excellent Communication Skills / Client management Must be Independently able to navigate or create promotion in CRM system.Detailed :- Expertise in Data modelling and designing Info Objects, Info Cubes, Aggregates, DSO/ODS objects, Transformations, Data transfer processes (DTPs), Info Sources, Data Sources, Composite providers and Info Sets. Expert in the various BW-IP objects and functionalities Expert in working on Planning ADSO/CUBE, Aggregation level, Planning Function (AMDP, FOX), Planning sequence, event setting, process chain and Input enabled report. Expert in ABAP/ AMDP debugging skill. Must have hands on experience with CRM & ECC & Third-party tool integration (Pricing, rebate, Actual data, spin data etc..) SAP CRM technical experience good to have. Testing and resolving issues in existing BW models and reports. Documentation & walk through of solution with business

Job Details SkillChange Manager Experience3+ Years Location- Bangalore Notice Period Immediate to 15 Days Employee typeContract to Hire JD Incident ManagementCo-ordinate with Service Desk and Incident management team in the identification of Major Incidents; manage Major Incidents, to ensure that these are diagnosed and escalated to appropriate and consistent quality standards; co-ordinate with Service Desk, IT support staff and Customers to ensure accurate and appropriate communications during Major Incidents. Problem ManagementManage Problems to ensure that these are diagnosed, logged and escalated to appropriate and consistent quality standards; co-ordinate Service Desk, IT staff and Customers to ensure accurate and appropriate communications during Problems Root Cause Analysis & Post Mortem reviewsChair Post Mortem Review meetings following Major Incidents; issue a written Post Mortem report to IT management; ensure Post Mortem actions are completed in a timely manner. ReportingProduce trends analysis of recurring Problems/Incidents - extract trends on Incident types, Customer types, key problem areas, depts, hardware types etc; hold regular meetings with internal support groups to review recurring Problems and press for final resolutions - or escalate; produce 'Escalation Reports' on recurring issues and issues not being resolved. CommunicationDeliver & manage high standard communications across Customers and IT to ensure that Problems are dealt with by priority and customer needs, providing regular communications to Customers across the organization; provide a practical representation of the Customer view within IT and the Service Centre; attend Customer meetings, review SLA performance, take part in new projects and represent the Service Centre viewpoint & input. Please Share your Updated CVs to sushma.kadari@ideslabs.com First Name Last Name Date of Birth Pass Port No and Expiry Date Alternate Contact Number Total Experience Relevant Experience Current CTC Expected CTC Current Location Preferred Location Current Organization Payroll Company Notice period Holding any offer

Responsibilities: * Implement ITSM processes using ServiceNow platform. * Develop CMDB, ITOM, Asset Mgmt., Service Catalog & Business Rules. * Analyze workflows, create Client Scripts & UI Policies. Work from home