Cluster Head

Job Description

Business Planning and Strategy Provide inputs to the central team for creating the annual operating plan, based on past performance trends and market potential of the Cluster. Cascade and align the business plans of the channel and ensure effective implementation of the same. Formulate the sales strategies for sustainable and profitable growth of the channel in the Cluster, by managing topline and bottom line. Strategize manpower for the Cluster by recruiting from general Insurance experience and based on business volumes to be achieved. Sales Governance- Monthly calendar of daily visits with RM along with activities Agent Management Analyze performance of all agents and formulate strategies for activization and maximization of revenue generated by each intermediary. Manage agent relations and coordinate internally with various functions like operations, IT etc. to ensure efficient delivery of day to day service requirements. Engage with the agents on a regular basis to resolve their queries or challenges and also to ensure they are aware of the commission payout structure. Provide inputs to the central team for agent campaigns/schemes and drive the same at the cluster level. Organize regular trainings for the agents and team on products and the B-Care application so that they can have informed discussions while pitching the BAGIC products to their clients. Oversee branding materials sent by the central team are displayed at the business establishments of all on-boarded agents Digitization Persuade the agents for external policy issuance by encouraging them to use B-Care application and other digital sales tools Oversee that all agents have customized QR codes and latest version of the B-Care application. Team Development Establish individual performance expectations and daily review performance of the team in morning calls Creates opportunities for the team to enhance technical knowledge to ensure capability exists to drive business results.