Cloud Onboarding Specialist

3 - 5 years

4 - 8 Lacs

Posted:1 day ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description



  • Supporting a set of accounts during onboarding. Coordinating with internal and external stakeholders during project delivery.

  • Assist customers during implementation and onboarding, address customer needs, and align use cases with value delivery.

  • Work with internal stakeholders, such as Sales, Accounts, and Product Engineering,to ensure customer expectations are met.

  • Identify and proactively address potential risks in the onboarding project.

  • Share regular internal status updates and customer sentiments as directed within internal tools and systems.

  • Support backend activities, such as preparing business review reports andmaintaining enterprise systems (Sales force & Gainsight).

  • Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise

  • Strong understanding of Cloud Computing concepts and hands-on experience in AWS / Azure, Practitioner or Associate certification in CSP like AWS or Azure.


  • Knowledge of the SaaS industry and software products

  • Excellent communication and relationship-building skills

  • Ability to effectively present information orally and in writing, and respond to customer questions in both individual and group settings

  • Ability to prioritize tasks and deliver in a fast-paced environment.

  • 3-5 years of industry experience

  • At least a 3-year college degree in an associated field.

  • Preferred technical and professional experience

  • Knowledge of AWS Cost and Usage Reports or Azure Billing CSV

  • Customer Success experience and proactive engagement with Customers

  • Experience in Cloud Cost Optimization / FinOps

  • Experience with CRM software and other customer success tools
  • Mock Interview

    Practice Video Interview with JobPe AI

    Start Business Development Interview
    cta

    Start Your Job Search Today

    Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

    Job Application AI Bot

    Job Application AI Bot

    Apply to 20+ Portals in one click

    Download Now

    Download the Mobile App

    Instantly access job listings, apply easily, and track applications.

    coding practice

    Enhance Your Skills

    Practice coding challenges to boost your skills

    Start Practicing Now
    IBM
    IBM

    Information Technology

    Armonk

    RecommendedJobs for You