491 Client Satisfaction Jobs - Page 13

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Writing Risk Management Plans (RMPs). Identifying safety concerns and providing advice with regard to future risk minimisation activities for the entire life cycle of the product. Reviewing the documents, checking for completeness and consistency, and evaluating the report quality. Searching literature databases and screening database hits for new safety data on medicinal products, reportable and non-reportable cases and signal detection. Publishing, distribution, archiving and submission of safety reports. Preparation of Signal detection reports, including EVDAS screening if applicable. Preparation of SARs (Signal Assessment Reports). Ensure client satisfaction and compliance with legal and regulatory requirements. Representation of the company and the team with clients, authorities and professional institutions. Inform the Head of the Pharmacovigilance Team/Service Line Lead regularly about systematic problems that could jeopardize an appropriate coordination of tasks and to present solutions. Management of parts of a project or the complete project. Fulfilling highly complex, sophisticated tasks within the area of pharmacovigilance. . Qualifications: Bachelors or Masters degree in Pharma, Lifesciences Experience: 4-8 years in Writing Risk Management Plans (RMPs) Strong presentation and communication skills Effective intercultural work capabilities Commitment to timely completion of tasks and documentation Analytical and problem-solving skills Collaboration and teamwork abilities What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: PharmaLex India Private Limited Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Cultivate Client Relationships: Build and sustain strong, long-term relationships with key clients, ensuring effective campaign execution and high client satisfaction. Develop and Execute Strategies: Design and implement customized influencer marketing strategies, utilizing insights to unlock client potential. Drive Growth and Achieve Objectives: Identify upselling opportunities, manage budgets efficiently, and meet or exceed targets for revenue and client success. Address and Resolve Challenges: Tackle any issues or obstacles during campaigns to ensure seamless execution. Provide Industry Insights: Keep abreast of industry trends and offer clients valuable updates and strategic recommendations. Foster Internal Collaboration: Partner with internal teams to ensure successful campaign delivery and performance MBA or an equivalent degree. Fluency in spoken and written English and local language. Experience in advertising sales, digital marketing, consulting, brand marketing, and/or in a media agency environment. Experience improving business relationships and successfully developing new business opportunities. Ability to think strategically about complex issues and develop recommendations and action plans. Ability to lead and manage multiple projects simultaneously, with a broad range of internal and external stakeholders. Established relationships and presence with clients

Role: Senior Digital Project Manager Location: Hybrid working until further notice About the role: The Senior Digital Project Manager is responsible for running creative and production processes and working alongside our existing talented Project Management team to drive a project from brief to delivery. Leading on projects while working with our dynamic teams across the business, our project managers successfully deliver projects following OLIVER+ ways of working. What we want is a passionate, talented individual who can showcase their skills of managing multiple mid to high complexity projects. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and you will have proven yourself as a safe pair of hands on the day-to-day running of multiple prestigious projects. What you will be doing: GENERAL TASKS AND RESPONSIBILITIES: Have integrated experience across various disciplines which can include one or more of the following: Digital, Technology, Film, CGI, Motion Design and/or Print projects across different sized accounts and across different time zones; from initial brief to final delivery (based on experience) Manage your team to deliver a wide range of deliverables from email marketing to website content Strive to follow and implement the defined project management and production processes within OLIVER+ and with partners Handle multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment Face adversity, setbacks and negativity with a resilient mindset and attitude Embody the company values, instil these behaviours within all team members Drive continuous improvement through each step of the process and consult on process improvements Close off projects to set standards/requirements INITIATE & PLAN THE PROJECT: Serve as the point of contact to receive new briefs and manage the process of transforming unclear briefs into well prepared briefs where applicable Manage the scoping, costing and planning of projects across different briefs Work to the OLIVER+ Project Management Way of Working while executing projects Identify stakeholders and create a communication plan to ensure each of them has access to the right level of information Set deadlines with partners and challenge unrealistic timelines to ensure workload is managed based on creative processes Create project plan and identify key milestones for each of the projects you are assigned Work closely with the Delivery Lead and Resource/Studio Manager to staff the project correctly based on the required deliverables and deadlines Identify risks and possible issues and create risk registers Work closely with the creative team to define a cost, scope and timeplan for the projects Prepare and run effective and structured client and team kick-off meetings Create and manage the delivery of project documentation MANAGE PROJECT EXECUTION, MONITORING AND CONTROL: Coordinate development and delivery among various project participants and stakeholders Prioritize and manage workload of the project team Partner liaison when required, presenting project scopes, cost estimates and timing plans Build partner relationship and ensure their needs and requirements are addressed, while following the OLIVER+ ways of working Monitor the progress of the project delivery within scope and budget with the planned resources Prepare status reports for the stakeholders and actively manage the control of project progress using weekly action points Follow the project management change control process for any changes needed in the scope, budget, timelines or resource requirement Create and keep up to date all related project documentation and ensure compliance in the project management system Proactively problem-solve, mitigate risks and plan for future issues Be accountable for the financial profitability of the project and actively manage cost overburn and time logged daily Ensure final deliverables are quality driven and comply to the design and production requirements and expectations Monitor utilization and output of team What you need to be great in this role: Willingness to accept feedback and iterate over processes in a highly-collaborative, low-ego team environment. Process driven and continuous improvement mindset. Curiosity, creativity, and ambition. Attention to detail. The ability to take a project from brief to completion, good communication, organizational, and time management skills are essential. Impeccable problem-solving skills and a love for client satisfaction. 5+ years of experience and proven track record of successfully managed projects from start to end Strong communication skills. Strong organisational skills - able to multi-task and manage multiple projects with different deadlines at one time. Good eye for detail and quality control experience. Software competency - Microsoft Word, PowerPoint, Excel, Zoom, Teams and OMG (Oliver Marketing Gateway internal approval system - training will be provided). Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations

Client Servicing Director Tempest Advertising | Pune - Tempest Advertising Client Servicing Director The Client Services Director is responsible for overseeing and managing the client servicing function across the agency. This includes developing and maintaining strong client relationships, ensuring the delivery of high-quality campaigns, and leading a team of client servicing professionals to drive growth and client satisfaction. Key Responsibilities: Lead client strategy and build trusted advisory relationships with key clients. Oversee the execution of campaigns, ensuring alignment with brand goals, timelines, and budgets. Collaborate with internal teams creative, media, digital to deliver integrated marketing solutions. Drive new business from existing clients and support the new business team in pitching. Guide and mentor client servicing managers and executives across branches. Monitor account health, client satisfaction, and profitability. Stay updated on market trends, industry developments, and competitor activity. Present campaign plans, strategies, and performance reports to clients. Requirements: 10+ years of experience in client servicing, preferably in advertising or integrated marketing. Proven leadership and team management skills. Strong strategic thinking and business acumen. Excellent communication, presentation, and negotiation skills. Ability to work under pressure and manage multiple clients and teams. If you re ready to take ownership, build brands, and make an impact we d love to meet you! Work Location: Pune ( Work from Office)

Minimum 18 years experience Should have knowledge & experience of pre contract work Understand and adopt the client/ project specific procedures Managing Clients in an effective manner with good Client satisfaction resulting in repeat assignments Team Management, including reviewing, training and guiding Support to the Regional Head on achieving the budgeted costs of our services Support to the Regional Head in sourcing new opportunities for the Region s growth Advanced measuring skills on all relevant building trades with good knowledge on standard measuring codes and understanding of the cross check methods. Exposure to International methods of measurement is preferred. Thorough knowledge on local market costs, risks, contractors and other vendors. Understanding of various provisions of standard construction contracts and its application. Exposure to both pre and post contract services including Budgeting, BOQ, tender documentation / management, contract correspondence , interim and final payment valuations Be able to manage civil, interior and MEP discipline from a cost management perspective Good negotiation skills #LI-GB1 Degree in Civil Engineering #LI-GB1

To drive microfinance business sales and achieving business deliverables. Ensuring onboarding of quality customers to maintain highest portfolio quality Identifying Joint liability Groups disbursing loans which suit the target customers and geographies. Conducting CGT (Compulsory Group Training) amongst members. Enabling business growth across assigned territories for deeper market penetration and reach. To ensure achievement of disbursement targets and achieving desired productivity numbers. Conducting regular centre meetings for collections with maximum attendance to maintain constant contact with customers Maintaining expected collection efficiency and ensuring minimum delinquency. Continuous follow up of overdue customers, if any to ensure their repayment. Ensuring that client satisfaction is maximum and there is strong brand identification and recall amongst customers. Achieving highest First Time Right (FTR) Constantly engaging in learning and development programs to upskill. Adherence to product, process and policies of the company. " Qualification : Graduate in any discipline

Responsibilities: * Manage customer relationships * Drive customer acquisition & retention * Ensure client satisfaction with regular feedback * Oversee customer life cycle from onboarding to renewal * Website Management

SRI BABY PROPERTY DEVELOPERS PRIVATE LIMITED JOB DESCRIPTION: We are looking for CRM senior level-2 1. Nice and Energetic Working Environment 2. Excellent Career Growth, Learning, and Experience Job Title: CRM Real estate Location: Coimbatore Experience: 2+ Years Job Type: Full-Time Industry: Real Estate / Property Development / Construction Key Responsibilities: Client Relationship Management: Develop and maintain strong relationships with clients, both existing and potential, through regular communication and proactive outreach. Understand client needs and preferences to tailor real estate solutions and services. Address client inquiries and concerns promptly and professionally. Ensure client satisfaction by providing exceptional service and resolving issues effectively. CRM System Management: Utilize CRM software (e.g., Real volve, Pipedrive, Zillow Premier Agent CRM, Zoho CRM) to track client interactions, manage leads, and organize sales activities. Maintain accurate and up-to-date client data within the CRM system. Generate reports and analyze data to identify trends and opportunities for improvement. Contribute to the development and implementation of CRM strategies. Sales Support: Assist sales teams in identifying and qualifying leads. Support sales efforts by providing timely and accurate information to clients. Contribute to the achievement of sales targets. Communication and Follow-up: Maintain regular communication with clients to keep them informed about property updates, market trends, and other relevant information. Follow up on leads and inquiries promptly to ensure timely responses and conversions. Other Duties: May be involved in marketing activities, such as creating email campaigns or social media content. Participate in team meetings and training sessions to stay up-to-date on industry best practices. Skills and Qualifications: Strong interpersonal and communication skills. Excellent customer service skills. Proficiency in CRM software. Ability to build rapport and establish trust with clients. Strong organizational and time management skills. Ability to work independently and as part of a team. Experience in the real estate industry is a plus. Bachelor's degree or equivalent experience Why Join Us? Opportunity to work with a leading real estate brand. Dynamic work environment with career growth opportunities. Kindly apply your CV for the above requirement needs only Interested candidates, please share your CV with: hr@sribabyproperties.com Website: https://www.sribabyproperties.com/

Business development Executive By Job Opening: Business Development Executive Location: Udaipur Experience: Minimum 1 Year Are you a motivated and results-driven professional looking to grow your career in Business Development? We are seeking a dynamic Business Development Executive to join our team in Udaipur. Key Responsibilities: Identify and develop new business opportunities Build and maintain strong client relationships Understand customer needs and offer appropriate solutions Meet and exceed sales targets Prepare and deliver presentations to potential clients Coordinate with internal teams to ensure client satisfaction Requirements: Minimum 1 year of experience in Business Development or Sales Strong communication and interpersonal skills Ability to work independently Good negotiation and closing skills Familiarity with the local market in Udaipur is a plus Bachelor s degree preferred What We Offer: Opportunity to grow within the company Supportive work environment

Role Summary: We are seeking an enthusiastic and driven Business Development Lead to join our dynamic team. The successful candidate will be responsible for generating leads, following up, and closing deals to drive business growth in the SaaS, Service Sales, and Marketplace industries. This role demands a proactive approach, excellent communication skills, and a deep understanding of sales strategies. Key Responsibilities: Lead Generation: Identify and cultivate new business opportunities through various channels. Research and target potential clients that align with our industry focus. Follow-Up: Engage with leads to assess their needs and tailor solutions accordingly. Maintain consistent communication to nurture relationships and keep prospects engaged. Closure: Convert leads into clients by negotiating contracts and closing deals. Work collaboratively with internal teams to ensure smooth onboarding and client satisfaction. Travel: Extensive travel to engage with possible leads Requirements Experience: 2-5 years of experience in business development, sales, or a related field. Prior experience in the SaaS, Service Sales, or Marketplace industries is highly desirable. Skills: Strong sales acumen and proven track record in meeting or exceeding sales targets. Excellent communication skills, both verbal and written, in local and English languages. Exceptional networking abilities to build and maintain robust industry connections. Problem-solving skills to address client challenges and develop effective solutions. Confidence and professionalism in presenting to and engaging with potential clients. Industry Knowledge: Familiarity with SaaS platforms, service sales models, and marketplace dynamics is advantageous.

We're hiring for a Client Support & Coordination Executive requiring good communication skills and basic computer knowledge. Key responsibilities include handling client queries, scheduling tasks, and coordinating with internal teams. Annual bonus

Strong communication and interpersonal skills Good organizational and multitasking abilities Proficiency in MS Office (Word, Excel, PowerPoint) Problem-solving mind-set Required Candidate profile Experience :- 0 -2 yrs capitalplacement02@gmail.com P- 9891750342 | WhatsApp- 7895263093

Sales Growth Specialist About us: GST Manager is one of Indias fastest-growing tax and compliance consultancies, offering cutting-edge solutions in taxation, legal advisory, and business compliance. With a PAN India client base and a reputation for reliability and results, were on a mission to redefine how businesses manage their tax and legal needs. Visit us at www.gstmanager.com The Role: We’re looking for an energetic and goal-oriented Sales Executive to drive business development for our accounting and legal services. You’ll be the face of GST Manager for prospective clients, helping them discover smarter compliance solutions and building lasting client relationships. Key Responsibilities: Identify potential leads through calls, emails, LinkedIn, and market research Drive outbound sales via cold calling and client visits Present and explain services to decision-makers at SMEs, startups, and corporates Build strong, trust-based relationships with clients Prepare compelling sales proposals and follow up on conversions Meet and exceed monthly/quarterly sales targets Maintain client records and track interactions through CRM tools Visit potential clients at their offices and explain our services in detail and close sales deals. What We Are Looking For: Proven experience in sales of 2-3years Strong communication and interpersonal skills. Proficiency in English and Tamil. Ability to work independently and within a team. Experience with CRM software and other sales tools. Self-motivated with a strong drive to achieve targets. Ability to perform under pressure and meet deadlines. How to Apply: Send your resume with a short cover letter to careers@gstmanager.com Subject line: Sales Executive Application – [Your Name] Join us and become a key contributor to a company that's changing the way businesses handle compliance in India!

To drive microfinance business sales and achieving business deliverables. Ensuring onboarding of quality customers to maintain highest portfolio quality Identifying Joint liability Groups & disbursing loans which suit the target customers and geographies. Conducting CGT (Compulsory Group Training) amongst members. Enabling business growth across assigned territories for deeper market penetration and reach. To ensure achievement of disbursement targets and achieving desired productivity numbers. Conducting regular centre meetings for collections with maximum attendance to maintain constant contact with customers Maintaining expected collection efficiency and ensuring minimum delinquency. Continuous follow up of overdue customers, if any to ensure their repayment. Ensuring that client satisfaction is maximum and there is strong brand identification and recall amongst customers. Achieving highest First Time Right (FTR) Constantly engaging in learning and development programs to upskill. Adherence to product, process and policies of the company. " Qualification : Graduate in any discipline

We are Hiring for International BPO Customer Service - Voice / Chat Blended / Travel Process / Technical Process Location - Gurgaon Salary up to 6 lpa 5 Days Working Rotational Shift Cab Required Candidate profile Graduate / U.G Fresher & Expeirenced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 HR Anjali - 8290468925 Perks and benefits Good Incentive and Cab Facility

CRM is Responsible for managing client relationships post-sale, ensuring customer satisfaction, handling client inquiries, resolving issues and providing post sales support. Working knowledge of Far Vision ERP. Maintain all documentation of client, Required Candidate profile Ability to manage multiple client accounts and tasks simultaneously. Prepare and share demand letters and payment schedules. Coordinate for Agreement to Sale (ATS), Sale Deeds, possession formalities. Perks and benefits Hike on current salary, PF and Leave encashment.

Hiring for Fortune 500 client Hiring For Underwriting Insurance Assistant Manager Role Sal upto 10L Position: Assistant Manager Location: Gurgaon Job Responsibilities Underwriting team helps in reviewing, analyzing and compiling loss and exposure data required by the actuaries and underwriters for pricing accounts. The Individual roles will require leading and supervising a team to achieve their common goals and objectives. Job responsibilities include, but not limited to: • Maintain & exceed metrics related to quality, turnaround times and productivity. • Responsible for hiring, training, developing and evaluating team members. • Proactively communicate with all relevant stakeholders (brokers, underwriters, risk managers etc.) to resolve data related issues. • Drive continuous improvement and innovation to enhance process efficiency. • Develop business plans, make client presentations and participate in business development activities. • Develop and maintain process related documents (like SOP, workflow etc.) Skills • Insurance industry experienced professional with sound domain knowledge. • Keeping abreast with the current insurance industry trends. • Pursuing insurance certifications such as CPCU, CII etc. • Excellent presentation and communication skills. Competencies • Displays good interpersonal skills including conflict resolution. • Ability to anticipate problems. • Self-motivated to work efficiently with little guidance. • Questions how things have been done in the past and tries to develop new ways to address business issues or problems. • Inspires others to perform by setting a good example. • identifies long term future goals of organization and/ or the department Book your interview slot on Today WhatsApp your profile @ 9623462146 / 8888850831 or Dipika@infiniteshr.com ***** Hiring for Customer Support for Team manager role , Salary upto 12LPA - Mumbai Location ******Hiring for P & C Insurance Team Manager / Sr TM , Salary upto 14.00L- Pune Location ****Hiring Team Manager Insurance Operation process**** Salary upto 10.5 LPA , Pune Location Regards Dipika Sharma 9623462146 8888850831

Hiring for Fortune 500 client Book your interview slot on Today WhatsApp your profile @ 9623462146 / 8888850831 or Dipika@infiniteshr.com ***** Hiring for Customer Support for Team manager role , Salary upto 12LPA - Mumbai Location ******Hiring for P & C Insurance Team Manager / Sr TM , Salary upto 14.00L- Pune Location ****Hiring Team Manager Insurance Operation process**** Salary upto 10.5 LPA , Pune Location Regards Dipika Sharma 9623462146 8888850831

Maintain regular communication with clients to understand their needs and provide tailored solutions. Resolve customer complaints efficiently, ensuring customer satisfaction. Collaborate with internal teams to deliver seamless service and support.

Advertising enables monetization on all of Amazons commerce and content sites worldwide, and is a strategic bet. Our guiding principle is to deliver the right ad to the right customer at the right time. This enhances both the customer experience and, in the long run, our advertisers return on investment. We create only high quality advertising products that are valuable to advertisers and customers alike, and increase customer discovery on the Amazon site. Our team offers a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on web-based shopping portal, and on millions of mobile and tablet devices. Customer-centricity is our core principle, guiding everything we do, including our approach to advertising. If you re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them - then we want you to come join us and make advertising even better. We are a motivated, collaborative and fun-loving team building a high growth business. We are entrepreneurial and have a bias for action and a broad mandate to experiment and innovate. This role offers an opportunity to make a significant impact on the future vision for Amazon. This position is based at Amazon India in Bangalore. We are looking for a hands-on, detail-oriented, highly-motivated Ads Account Manager who is a problem solver at their core and is able to deliver on advertising priorities for their advertisers. Build solid relationships with advertisers, displaying a dedication to delivering first-class service and advertising solutions Flawlessly execute end-to-end campaigns, liaising with advertisers to align to advertiser priorities. Effectively align spends for defined cadence (week / month/ quarter / sale event) Analyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet advertisers KPIs Keep regular track of defect metrics (like high ACoS) and ensure a timely nudge to advertiser for course-correction. Monitor and communicate campaign progress to the advertiser through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns Track Own the Ad Revenue goals for the set of advertisers being managed and deploy different ad-product strategies to exceed goals/cover for gap to goal in case needed. Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients goals Co-lead monthly and quarterly performance reviews with advertisers Drive operational excellence to ensure SLA adherence and client satisfaction More than 3+ years of experience in sales Bachelors degree required, MBA is preferred Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business by the numbers . Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Experience with e-commerce, digital advertising, or media would be an advantage. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired. More than 3+ years of experience in sales Bachelors degree required, MBA is preferred Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business by the numbers . Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Experience with e-commerce, digital advertising, or media would be an advantage. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired.

Advertising enables monetization on all of Amazons commerce and content sites worldwide, and is a strategic bet. Our guiding principle is to deliver the right ad to the right customer at the right time. This enhances both the customer experience and, in the long run, our advertisers return on investment. We create only high quality advertising products that are valuable to advertisers and customers alike, and increase customer discovery on the Amazon site. Our team offers a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on web-based shopping portal, and on millions of mobile and tablet devices. Customer-centricity is our core principle, guiding everything we do, including our approach to advertising. If you re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them - then we want you to come join us and make advertising even better. We are a motivated, collaborative and fun-loving team building a high growth business. We are entrepreneurial and have a bias for action and a broad mandate to experiment and innovate. This role offers an opportunity to make a significant impact on the future vision for Amazon. This position is based at Amazon India in Bangalore. We are looking for a hands-on, detail-oriented, highly-motivated Ads Account Manager who is a problem solver at their core and is able to deliver on advertising priorities for their advertisers. - Build solid relationships with advertisers, displaying a dedication to delivering first-class service and advertising solutions - Flawlessly execute end-to-end campaigns, liaising with advertisers to align to advertiser priorities. - Effectively align spends for defined cadence (week / month/ quarter / sale event) - Analyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet advertisers KPIs - Keep regular track of defect metrics (like high ACoS) and ensure a timely nudge to advertiser for course-correction. - Monitor and communicate campaign progress to the advertiser through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns - Track Own the Ad Revenue goals for the set of advertisers being managed and deploy different ad-product strategies to exceed goals/cover for gap to goal in case needed. - Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients goals - Co-lead monthly and quarterly performance reviews with advertisers - Drive operational excellence to ensure SLA adherence and client satisfaction - Bachelors degree with 2+ experience in SEM/ business development/sales within E-Com/Ad agency/E-com service provider domains - Ability to effectively communicate his/her thoughts in a well-organized manner - Strong Excel and PowerPoint skills - Strong analytical skills - Ability to work cross-functionally with a wide range of employees with different skill sets - 2+ years proven experience in ad operations ad sales, online marketing/online ad sales or programmatic advertising - 2+ years working in an external client facing environment involving aspects of business development - Advanced Excel / Power BI skills with ability to write SQL queries for data extraction purposes

Join our team as a Project Manager with 10-12+ years of experience. In this senior role Kakatiya Constructions Project Manager Job Summary: Join our team as a Project Manager with 10-12+ years of experience. In this senior role, you will be responsible for overseeing all aspects of construction projects, from inception to completion. Your leadership and strategic thinking will be instrumental in ensuring project success, client satisfaction, and adherence to high-quality standards. Apply Job Thank you for sharing your feedback. Our team will get back to you at the earliest

National Business Development Manager Location: Ahmedabad/Delhi This is a full-time on-site role for a National Business Development Manager. The National Business Development Manager will be responsible for creating new business opportunities, managing accounts, building relationships, conducting business planning, and executing sales strategies on a national level. Roles and Responsibilities Develop and execute national sales and business development strategies to achieve growth and revenue targets. Identify new market opportunities and formulate actionable plans to capitalize on them. Build and manage strong relationships with key clients, stakeholders, and partners to drive long-term business success. Oversee account management to ensure client satisfaction, retention, and service excellence. Collaborate with internal teams (marketing, product, and operations) to align business objectives and deliver results. Travel frequently across regions to engage with clients, attend industry events, and support business expansion efforts on the ground. Requirements Skills Required Any Graduate or Postgraduate with a strong interest in the STEM education space. At least 2-5 years of BD Sales experience, preferably in B2B/B2G channels. Hands-on experience with Sales calls, CRM, and Business tools (Microsoft Office or G-Suite). Possesses excellent communication and negotiation skills; a hustler in their approach. Comfortable with frequent traveling across the country and getting their hands dirty for quick

Drive maximum adoption and consumption of Oracle University Learning Subscriptions and identify/drive expansion opportunities via high value relationship with the client. Responsible for accounts and delivering customer s overall success with our Learning Subscriptions, securing renewals, driving adoption/activation/Consumption and delivering highest levels of customer satisfaction. Detailed Description Develop a long-term partnership with Oracle University customers to ensure they remain successful by realizing the full value of their investment in Oracle s learning solutions. Deliver on an exceptional Learning experience with proactive communication with Training Administrators, orchestrating the right internal resources, and effectively using CSM process to track and execute the customer s learning goals. Ensure customers continues/renews our Learning Subscriptions. Responsible for maintaining a high level of client satisfaction by being a liaison between the customer and Oracle University delivery and product development teams. Identify product expansion/up sell opportunities. I dentify Renewal risk, and work with extended internal teams to create and execute on get well plans. Career Level - IC2 Detailed Description Develop a long-term partnership with Oracle University customers to ensure they remain successful by realizing the full value of their investment in Oracle s learning solutions. Deliver on an exceptional Learning experience with proactive communication with Training Administrators, orchestrating the right internal resources, and effectively using CSM process to track and execute the customer s learning goals. Ensure customers continues/renews our Learning Subscriptions. Responsible for maintaining a high level of client satisfaction by being a liaison between the customer and Oracle University delivery and product development teams. Identify product expansion/up sell opportunities. I dentify Renewal risk, and work with extended internal teams to create and execute on get well plans. Job Requirements Recommended 3 to 7 years of experience in Customer Success or Cloud Sales and demonstrated ability of building successful customer relationships. Sales experience in International Markets is necessary. Strong communication and Presentation skills Basic understanding of Cloud architecture. Ability to manage complex account situations and lead resolution towards mutual success and partnership Strong Consulting skills and proven results working as a trusted advisor to drive business value for clients or stakeholders. Passion for customer success. Self-motivated, team-oriented and focused on exceeding client expectations Ability to prioritize, multi-task, and perform effectively under pressure

Role & responsibilities Build and maintain long-term relationships with existing and prospective clients. Manage the post-sale customer experience to ensure customer satisfaction and repeat business. Act as the main point of contact for VIP and high-end clientele. Handle escalations and resolve customer issues with empathy and efficiency. Coordinate with the sales, design, and delivery teams to ensure seamless execution of orders. Maintain a CRM database with up-to-date client information and interactions. Develop loyalty programs and customer retention strategies. Regularly gather customer feedback and relay insights to product and operations teams. Assist in showroom visits, design consultations, and event coordination when required Preferred candidate profile Minimum 8 years of proven experience in CRM or customer service roles within the furniture, luxury retail, or interior dcor industry. Strong interpersonal and communication skills. Excellent organizational and multitasking abilities. Proficiency in CRM software and tools (e.g., Salesforce, Zoho CRM). A high level of emotional intelligence and customer empathy. Ability to work well under pressure and manage multiple clients simultaneously. If interested please reach out to me at hr@astorialiving.in