Client Relationship Executive

Soni and Soni

1 - 3 years

2 - 4 Lacs

India

Posted:8 hours ago| Platform: GlassDoor logo

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Skills Required

communication schedule onboarding support development retention marketing crm

Work Mode

On-site

Job Type

Full Time

Job Description

Job Overview:

As a Client Relationship Executive, you will act as the primary point of contact between the firm and its clients. You will be responsible for building and maintaining strong client relationships, ensuring client satisfaction, and facilitating effective communication between clients and legal teams.

Key Responsibilities:

Serve as the first point of contact for client inquiries (phone, email, or in-person)
Manage and maintain strong client relationships by ensuring regular follow-ups and addressing concerns
Coordinate with internal legal teams to ensure timely delivery of services
Maintain accurate records of client interactions and transactions
Schedule client meetings and manage appointments
Assist in onboarding new clients and explaining services and processes
Collect feedback and relay client needs and preferences to management
Support business development initiatives and client retention strategies

Requirements:

Bachelor’s degree (preferred: Business Administration, Marketing or similar field)
1–3 years of experience in client handling, preferably in legal or professional services
Excellent communication and interpersonal skills (both verbal and written)
Strong organizational and problem-solving abilities
Proficient in MS Office, email communication, and CRM tools
Ability to handle sensitive client information with confidentiality
Immediate availability to join

What We Offer:

Opportunity to work with a reputed legal firm
Exposure to corporate legal matters and client interaction
Supportive and professional work environment

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Schedule:

Day shift

Experience:

Client relation: 1 year (Required)

Language:

English (Required)

Work Location: In person

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