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1.0 - 3.0 years
3 - 5 Lacs
Kasargode
Work from Office
Reception & Front Desk Duties Greet and guide patients, attendants, and visitors courteously. Register patients, manage appointments, and maintain patient records. Answer incoming calls, respond to inquiries, and redirect calls as needed. Ensure timely check-in and check-out processes for patients. Maintain cleanliness and professional appearance of the front desk area. Billing & Accounts Generate invoices for dialysis sessions and other services rendered. Maintain accurate records of payments (cash, UPI, card, or insurance). Reconcile daily collections and submit cash reports to the finance/admin team. Maintain petty cash and ensure documentation of all cash transactions. Coordinate with insurance providers for billing and claims processing. Administrative Support Maintain and update patient database and documentation. Assist in procurement by maintaining stock records of consumables and informing the concerned team for replenishment. Help with HR-related clerical work (e.g., staff attendance reports). Support in monthly financial reporting to head office/accountant. Requirements Technical Skills Proficiency in MS Office (especially Excel and Word). Experience with accounting software (Tally, Zoho Books, or equivalent) is an advantage. Familiarity with billing systems used in healthcare is a plus. Communication & Soft Skills Good verbal and written communication in English and local language. Courteous, empathetic, and professional in dealing with patients and families. Attention to detail and strong organizational skills. Ability to multitask and handle stressful situations calmly.
Posted 4 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Noida
Work from Office
Inviting applications for the role of Claims / Dispute Management Analyst Note- This is Night Shift Office- Onsite Role- (Return to office) Must have experience in Advance Excel. Note- Only Apply if you have Effective Communication Skills In this role associate will work with a team to provide analytical support on deductions recovery. Such analytical support may include data management, data interpretation, reporting, structuring an analysis, interpreting the results in a business context, and providing insights to team to drive deduction recovery. The analyst should be able to identify pattern emerging from data and reports and establish the linkage for the same with business problems. Incumbent should know pricing process - price change to process communication. & able to identify leakages at each stage in value chain and work with stakeholders to fix it. Also, able to work on pricing claims, independently validate them and clear with in timelines. Responsibilities * Prepares and analyses data. This can include locating, profiling, cleansing, extracting, mapping, importing, validating, or modelling. * Performs validation and testing to confirm the accuracy of the information built. * Interprets results of analyses, identifies trends and issues, and develops recommendations to support business objectives. * Communicates valuable information so that it is easy to understand and influences other to act based on the useful information provided. * Think strategically about data as a core enterprise asset and assist in all phases of the advanced analytic development process. * Slice and dice through the database and come up with actionable analytical insights. Qualification we seek in you! Minimum Qualification * Graduate or equivalent * Relevant experience in Dispute Management, OTC * Analytical aptitude - problem solving, quantitative. Preferred Qualification * Knowledge on Collections, Cash & Trade Promotion in CPG / heavy manufacturing industry * Analytical skills, problem solving ability and attention to detail. * Should have ability to handle large data sets on excel & in arriving at meaningful findings. * Proficiency with Microsoft Office and well versed in Excel. * Work in a dynamic and fast-paced environment without compromising the quality. * Excellent communication/ interpersonal skills * Exposure to ERP systems (SAP).
Posted 4 weeks ago
1.0 - 4.0 years
3 - 5 Lacs
Noida
Work from Office
Job Role : Accurate posting of Patient demographic detail Charge Entry or Payment Posting transactions in the revenue cycle software provided by the customer Strive to achieve the productivity standards Adhere to customer provided turnaround time requirements Actively Participate in all training activities from Induction training, Client specific training and refresher training on billing and compliance Possess strong ability to understand impact of the process on customer KPIs Adhere to the companys information security guidelines Demonstrate ethical behavior at all times Job REQUIREMENTs To be considered for this position, applicants need to meet the following qualification criteria: 1-4 years of experience in Patient Demographics Entry, Payment posting or Charge Entry Strong knowledge of medical billing concepts Good communication and analytical skills Must be flexible to work in shifts This process does not require any call center skills (non-voice) Freshers with good typing and communication skill may also apply Interested candidates can call/ whats app 7303413866, 9311441474, 9971170400 , 9311446976
Posted 4 weeks ago
1.0 - 6.0 years
0 - 3 Lacs
Noida
Work from Office
Job Description: Medical Record Retrieval and Release of Information Specialist Position Overview: We are seeking dedicated and detail-oriented Medical Record Retrieval and Release of Information (ROI) Specialists to join our healthcare team. The position is responsible for efficiently and accurately retrieving, processing, and releasing medical records in accordance with healthcare regulations and policies. Key Responsibilities: Contacting healthcare providers to retrieve medical records and information required for patient care or legal purposes. Engaging with patients and healthcare professionals over the phone to verify information, resolve issues, and ensure timely release of medical records. Manage follow-ups on outstanding requests, ensuring medical records are retrieved within the designated time frame. Document communication and actions taken for record-keeping purposes in compliance with HIPAA and other healthcare privacy regulations. Provide excellent customer service by addressing any questions or concerns from patients, healthcare providers, or insurance companies related to medical records. Process release of information requests and ensure proper documentation and authorization are in place before records are released. Contacting healthcare providers to retrieve medical records and information required for patient care or legal purposes. Engaging with patients and healthcare professionals over the phone to verify information, resolve issues, and ensure timely release of medical records. Manage follow-ups on outstanding requests , ensuring medical records are retrieved within the designated time frame. Document communication and actions taken for record-keeping purposes in compliance with HIPAA and other healthcare privacy regulations. Provide excellent customer service by addressing any questions or concerns from patients, healthcare providers, or insurance companies related to medical records. Process release of information requests and ensure proper documentation and authorization are in place before records are released. Skills & Qualifications: Experience in healthcare administration or medical records management (preferred). Knowledge of HIPAA regulations and patient confidentiality. Strong communication skills (for calling positions). Excellent attention to detail and organizational skills. Ability to work efficiently and accurately in a fast-paced environment. Experience with medical records systems and software (e.g., Epic, Cerner, etc.) preferred. Ability to handle sensitive information with professionalism and discretion. Salary & Benefits: Competitive salary based on experience. Health and Accidental insurance.
Posted 4 weeks ago
3.0 - 7.0 years
2 - 5 Lacs
Siliguri, Katihar
Work from Office
Handling TPA related all process from billing to co-ordinate with TPA companies. Maintaining & uploading patient's files on the portal. Handling billing Department, Implants bill updating & reconciliation.
Posted 4 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Hybrid
Job description Job Title: GB P&B Job Location : Thane Experience : 0 to 3 Years Work Style :Hybrid Shift Timing: 6:30AM to 3:30PM and 1:30PM to 10:30PM Note: No gap in education . 2025 Pass out Candidates whose online results are out welcomed. Job Summary: P&B team plays an integral part in the end to end servicing of an account. We act as the documentation and billing team for our brokers, enabling them with information to service an account in a timely manner. Placing and Billing relates to - creation of documents before and after placing the business, generating invoices on behalf of the broker and providing the final policy document. Principal Duties/Responsibilities Management Deliver as per the KPI's defined for the role. To always maintain set SLA Accuracy/quality, TAT standards prescribed by the Business Unit. Manage work load/ volumes and delivery expectations as per business requirement Develop a sound understanding of the business process. Update work tracker and time tracking tools accurately and on real time basis Complete ad-hoc tasks as directed by Team Leader. Ensure adherence to compliance and operate within the guidelines of internal and external regulators. Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues and the business interests of the company. Operations Management/Operational Effectiveness Participate and contribute in team huddles. Proactively support key initiatives that have been delivered to implement change. To ensure any feedback (including breach/errors) found in the process is informed to the team Manager instantly. Relationship management Ensure ongoing, effective relationships with stakeholders (Internal/external) Required Qualifications, Skills, Knowledge, Experience Qualifications: Minimum bachelors degree required. Preferred Commerce or Insurance background Functional Competencies: (Skill levels are for managerial reference only) Analytical : Analytical skills refer to the ability to research, collect, interpret, analyze and problem solve information (includes numerical and graphical). Attention to Detail : Attention to detail is the ability to achieve thoroughness, accuracy and completeness when accomplishing a task. MS Office : Having the requisite knowledge level and understanding of MS Office. Communications Skills : Communication skills refer to the ability to comprehend, articulate and respond effectively to information in a logical manner through verbal and written mediums.
Posted 4 weeks ago
4.0 - 7.0 years
5 - 9 Lacs
Pune
Work from Office
locationsPune - Business Bayposted onPosted 3 Days Ago time left to applyEnd DateMay 31, 2025 (10 hours left to apply) job requisition idR_308107 Company: Marsh Description: We are seeking a talented individual to join our Fiduciary Operations team at Marsh. This role will be based in Pune. This is a hybrid role that has a requirement of working at least three days a week in the office Specialist - Fiduciary Were seeking for an individual who is ready to work with complex & diverse insurance work. This person will get opportunity to enhance insurance knowledge, will be accountable for collection and settlement of premiums/Claims from/to client /Insurer and ensuring resolution of Insurance queries raised. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role We will count on you for To ensure timely delivery of the routine task expected on the accounts/portfolio assigned Expect a basic standard on accuracy and productivity Focus on Debt collection from clients for premiums/fees and claims from markets. Resolution of queries raised by client and Insurers including prompt response to their satisfaction. Reconciling cash received and seeking support if technical involvement. Reconciliation fundamentals using Insurance policy details. Ensure adherence to policies & procedures as per organizations standards and laid out SOPs Review of Process manual and seek clarity where required Driving unallocated cash numbers down and escalating when you foresee a challenge Ensuring upto date notes on outstanding revenue balances What you need to have Knowledge of general Insurance principles, terminologies used, insurance process flow and ability to convincingly speak to them. Knowledge of credit control Advanced Excel knowledge Basic Math understanding Graduate (Commerce preferable) 3-6 of experience in operations in financial services or offshore processing organizations Knowledge of Insurance related credit control or Insurance background What makes you stand out Analytical ability CommunicationVerbal as well as Written Planning and Organizing MS Office skillsExcel proficiency to be above basic Precision based approach Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. , a business of (NYSEMMC), is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses, , and . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on and Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person. Marsh, a business of Marsh McLennan (NYSEMMC), is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businessesMarsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.
Posted 4 weeks ago
2.0 - 5.0 years
3 - 7 Lacs
Mumbai
Work from Office
locationsMumbai - Times Squareposted onPosted 11 Days Ago job requisition idR_306281 Company: Marsh Description: Position Overview: We are seeking a dedicated and detail-oriented Claim Servicing Executive to join our Employee Benefits team in Marsh India. The ideal candidate will be responsible for managing and servicing claims related to employee benefits, ensuring a seamless experience for our clients and their employees. This role requires strong communication skills, a customer-centric approach, and the ability to work collaboratively within a team. Key Responsibilities: Claims Management: Process and manage employee benefits claims efficiently and accurately. Review and assess claims documentation to ensure compliance with policy terms and conditions. Liaise with clients, insurance providers, and internal teams to resolve claims-related inquiries and issues. Client Communication: Serve as the primary point of contact for clients regarding claims inquiries and updates. Provide timely and clear communication to clients about the status of their claims. Educate clients on the claims process and employee benefits policies. Documentation and Reporting: Maintain accurate records of all claims transactions and communications. Prepare and submit reports on claims activity and trends to management. Ensure all documentation is compliant with regulatory requirements and company policies. Marsh, a business of Marsh McLennan (NYSEMMC), is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businessesMarsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.
Posted 4 weeks ago
2.0 - 7.0 years
5 - 9 Lacs
Mumbai
Work from Office
locationsMumbai - Hiranandaniposted onPosted 9 Days Ago job requisition idR_300232 Company: Marsh Description: Company: (Marsh McLennan Global Services India Pvt Ltd) Description: INTERNAL JOB POSTING Senior Associate (Marsh Operations) No. of Positions1 What can you expect To ensure seamless accounting of Fiduciary portfolio assigned for either Client / Insurer or Third Party agents (Commission Agents). Accountable for collection and settlement of premiums/Claims from/to client/Insurer and ensuring resolution of queries if any Ensuring highest proficient handling as per Fiduciary perspective and accuracy for the accounts assigned Maintain minimum Productivity standard Liaising with clients and Insurers Debt collection and Outward credit due to the account holder. What is in it for you All benefits as per the location HR policy will be applicable We will count on you for To ensure timely delivery based on the agreed standards on accuracy and productivity Focus on Debt collection from clients for premiums/fees and claims from markets. Resolution of queries raised by client and Insurers including prompt response to their satisfaction. Ensure adherence to policies & procedures as per organizations standards and laid out SOPs Review of Process manual and seek clarity where required. Knowledge and Skills: Understanding of insurance and/or financial services sectors Education Graduate (Commerce preferable) Eligibility 2 years plus of experience in operations in financial services or off shore processing organizations What makes you stand out Analytical ability Communication Planning and Organizing MS Office skills Precision based approach Marsh, a business of Marsh McLennan (NYSEMMC), is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businessesMarsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.
Posted 4 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Chennai
Work from Office
Med-Metrix - AR caller Physician Billing PB walk_in interview on June (3rd to 5th) 2025 Interview date : June (3rd to 5th) 2025 Walk-in time : 3 PM to 6 PM Interview Address : 7th Floor , Millenia Business Park II, 4A Campus,143 , Dr. M.G.R. Road, Kandanchavadi, Perungudi,Chennai, Tamil Nadu 600096, India Contact Person : Subash HR Preferred candidate profile : AR Caller (1 to 3) Years - (Health care) Physician Billing (PB) With minimum 1+ year's of Healthcare Account Receivable/Collections in a BPO setting or environment (claims payments processing, claims status and tracking, Medical Billing, AR Follow ups, Denials and Appeals-outbound healthcare providers) Experienced on medical billing/ AR Collections. Background in calling insurance (Payer) to verify claim status and payment dispute. Must be amenable to work night shifts. Perks and benefits CAB Facility (Two way) Good Salary in the Industry
Posted 4 weeks ago
1.0 - 5.0 years
1 - 4 Lacs
Rajkot
Work from Office
Job description: Counsels patients on the reports given by the doctor. Co-ordination with Consultant / Centre Head on daily basis based on surgery advice and conversion. Maintain checklist as per the instruction given by the management. (Like Cataract, FFA, etc.,) Explain the tariff of the concern procedures / investigations to patients in detail. Maintain Counselor report on daily basis (Advise, Conversion and Patient wise details). Co-ordinating with TPA / Insurance Dept (Sending Pre-authorization, Getting Approval, Billing). Cross verifying all the relevant documents related to Credit billing before surgery. Maintaining Counselor Summary for all counseled patients. Doing Tele Calling and maintaining report for the same. Preparing Surgery list and handing over the same to concern doctor and centre head, one day before the surgery. Follow up with patients at all stages. Explain the tariff of the concern procedures / investigations to patients in detail. For More details contact HR - drop your cv on mariya.a@dragarwal.com or WhatsApp on 9712687709
Posted 1 month ago
0.0 - 2.0 years
2 - 3 Lacs
New Delhi, Gurugram
Work from Office
Current Working: WFO Shift time- 8 AM- 5 PM Education- Graduate Exp- 0.6 Months- 2 Years US Healthcare ( Claims Adjudication) CTC: - 2.7 – 3.5 LPA Reach me- Tripti.srivastava@silverskills.com
Posted 1 month ago
1.0 - 6.0 years
0 - 3 Lacs
Pune
Work from Office
Hiring Alert WNS Pune hiring for the Insurance process. Walk-in Drive: Insurance Process [Back office] Dates: 2nd June 2025 to 06th June 2025 Time: 10:00 AM 1:00 PM Venue: WNS Office - C Block, Weikfield Sakore Nagar, Viman Nagar, Pune Role: Insurance Process Shift: Rotational / night Location: WNS, Pune, Maharashtra Cab Facility: Available Requirements: Excellent English communication skills. Eligibility: Any graduate with insurance experience can apply Skills- Excellent communication skills in English and Insurance experience ( Healthcare, P&C, General, Life & pension, reinsurance, Annuities experience ) Interested candidate can come for walkin interview from 2nd June 2025 to 6th June 2025 between 11:00 AM to 1:00 PM
Posted 1 month ago
0.0 - 4.0 years
2 - 3 Lacs
Mumbai, Mumbai Suburban, Navi Mumbai
Hybrid
I nterview details: Role Name: Great Britain - Insurance Claims Date : 04 June , 2025 Time: 11.30 AM- 1.00 PM Venue : WTW Global Delivery and Solutions India Private Limited WTW, 7th floor, A&B Wing, ithink Techno Campus, Pokharan Road 2, Subhash Nagar, Thane- 400606. Landmark Beside Viviana Mall Shift timing : Rotational Day Shift (6.30AM to 3:30PM & 1.30PM & 10:30PM) Work Mode : Hybrid Experience : 0-4 years *Candidate Address should fall withing WTW's transport boundary Role & responsibilities About Great Britain - Claims Great Britain Claims, a line of business within the Corporate Risk and Broking segments operates to deliver the best client outcomes by fully integrating and mobilizing Willis Towers Watsons relationships with their Clients, third parties and insurers / reinsurers and providing specialist expertise throughout the client experience. Our services include: Claims and Settlement Notification System set-up Correspondence with external parties via email / calls Renewal Stats creation Managing queries Client Service Documentation and evidencing Managing financials (Debts, Refunds etc.) Principal Duties/Responsibilities Adopt and adhere to all Willis Towers Watson values without compromise Delivery on performance standards: - Productivity to be maintained at 100% - Quality standards to be maintained in excess of 99.5% - Deliver all standard units of production within the stipulated timelines - Responsible for managing assigned portfolios. To flag immediately with the Line Manager if any concerns or issues on the account To develop effective relationships with stakeholders (Internal and external) Maintain data security standards as defined within the Information Security policy Flexible, able to shift priorities to accommodate changing business demands Adapt to flexible shift rotation policy (Weekly/Bi-weekly) as per business demands Develop a sound understanding of the business process Ensure adherence to compliance and operate within the guidelines of internal and external regulators Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues, and the business interests of the company Top Competencies Focusing on Clients Working in Teams Driving Excellence Fostering Innovation Developing Talent Adjusting to Change Required Skills, Knowledge, Experience Skills: Good verbal and written communication skills Attention to detail is vital to succeed in this role Logical thinking is a must Ability to learn new processes and systems, also should have the ability to adapt to changes Ability to seek out and learn from unfamiliar situations/experiences Ability to prioritize and organize tasks, work within stiff timelines Ability to work independently and as part of a team Knowledge: Basic knowledge of the Microsoft office, particularly Word & Excel Qualification: Any Graduate or Postgraduate No gap in education
Posted 1 month ago
0.0 years
2 - 3 Lacs
Mumbai, Mumbai Suburban, Navi Mumbai
Hybrid
I nterview details: Role Name: Great Britain - Insurance Claims Date : 04 June , 2025 Time: 11.30 AM- 1.00 PM Venue : WTW Global Delivery and Solutions India Private Limited WTW, 7th floor, A&B Wing, ithink Techno Campus, Pokharan Road 2, Subhash Nagar, Thane- 400606. Landmark Beside Viviana Mall Shift timing : Rotational Day Shift (6.30AM to 3:30PM & 1.30PM & 10:30PM) Work Mode : Hybrid Experience : Graduate Freshers *Candidate Address should fall withing WTW's transport boundary Role & responsibilities About Great Britain - Claims Great Britain Claims, a line of business within the Corporate Risk and Broking segments operates to deliver the best client outcomes by fully integrating and mobilizing Willis Towers Watsons relationships with their Clients, third parties and insurers / reinsurers and providing specialist expertise throughout the client experience. Our services include: Claims and Settlement Notification System set-up Correspondence with external parties via email / calls Renewal Stats creation Managing queries Client Service Documentation and evidencing Managing financials (Debts, Refunds etc.) Principal Duties/Responsibilities Adopt and adhere to all Willis Towers Watson values without compromise Delivery on performance standards: - Productivity to be maintained at 100% - Quality standards to be maintained in excess of 99.5% - Deliver all standard units of production within the stipulated timelines - Responsible for managing assigned portfolios. To flag immediately with the Line Manager if any concerns or issues on the account To develop effective relationships with stakeholders (Internal and external) Maintain data security standards as defined within the Information Security policy Flexible, able to shift priorities to accommodate changing business demands Adapt to flexible shift rotation policy (Weekly/Bi-weekly) as per business demands Develop a sound understanding of the business process Ensure adherence to compliance and operate within the guidelines of internal and external regulators Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues, and the business interests of the company Top Competencies Focusing on Clients Working in Teams Driving Excellence Fostering Innovation Developing Talent Adjusting to Change Required Skills, Knowledge, Experience Skills: Good verbal and written communication skills Attention to detail is vital to succeed in this role Logical thinking is a must Ability to learn new processes and systems, also should have the ability to adapt to changes Ability to seek out and learn from unfamiliar situations/experiences Ability to prioritize and organize tasks, work within stiff timelines Ability to work independently and as part of a team Knowledge: Basic knowledge of the Microsoft office, particularly Word & Excel Qualification: Any Graduate or Postgraduate No gap in education
Posted 1 month ago
2.0 - 8.0 years
10 - 15 Lacs
Hyderabad
Work from Office
Job Description: Role : Customer Service Manager - Emerging Channel Location : Hyderabad Support and assist the administrative activities related to the personnel aspects of logistics such as transporting staff, food, supervision, cleaning, travel of staff to service, and change and small payment. Act as a multiplier of guidelines related to health, safety, environment, and quality What are we looking for 3+ years of experience in a similar position with a strong customer service component and data analyst. Logistic and business understanding is required. High approachability and effective communication skills. Experience from designing and setting up new processes and way of working is an advantage. Ability to plan and prioritize, preferable proven based on previous work experience. What will be your key responsibilities Monitor all the KPI s needed for the activity of the Customer Service Team, including the organization of order management, calls frequency, administrative tasks, contact route, claims processing, timings, etc. Establish effective communication, understand the needs for improvement and provide insights to optimize performance. Be able to build synergies with all departments, especially a close collaboration with Sales Supply Chain and Finance to guarantee the best support for each type of customer. Prepare external communication towards customers on supply chain disruptions Supports Customer Service Representatives in all daily operations and seeks improvements within the department of Customer Service. Lead and participate continuous improvement projects Support local Key user for internal systems p articipating in yearly testing, attending periodic key user meeting and ad hoc trouble shooting. What can you expect from Mars Work with diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we are striving to build the world we want tomorrow, today . Best-in-class learning and development support from day one, including access to our in-house Mars Universit y. An industry competitive salary and benefits package, including company bonus. Find out more about w h at Mars can offer you by visiting our Global Careers site.
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
Pune
Work from Office
Job title Knowledge Specialist (Band 5, Level 2) Reports to Unit Manager / Asst Unit Manager Provides customer service support for third party administrators, Health Maintenance organizations, preferred provider organizations, managed care organizations and many more in US healthcare insurance market by identifying and updating information. The ultimate motive is to ensure commendable service standards and maintain very high customer satisfaction. Technical Skills: Minimum 1 - 2 years experience in examining and processing Healthcare claims required. Medical claims processing experience is a must. Provider Maintenance, Enrollment experience required. Proficiency with computers. Process Skills: Listed below are the primary job duties and responsibilities that are required: Review claims for legitimacy and accuracy Adjudicate claims by approving or denying them according to established guidelines. Conducts investigation of pended claims and follow up with respective departments to finalize claims resolution. Staying current with knowledge of products/ processes services offered by the client, Review and process medical claims according to guidelines within established turnaround time frames Maintain accurate records/notes of claims related documentation. Ensure full adherence to all the quality parameters. Ensure 100% adherence to schedule. Meeting all defined targets like Productivity, quality, Maintenance of required reports in Excel. Behavioral Skills : Look up for relevant information and update (type into) the client systems as per set procedures and policies. Attention to detail while accomplishing tasks, meeting Weekly / Daily targets with required quality in the given timelines. Enter updates relating to pertinent healthcare data into the computer system in a timely manner ensuring accuracy, completeness, and adherence to department procedures. Review data for deficiencies or errors, correct any incompatibilities if possible. Adhere to the team norms for making the overall team a cohesive one. Ability to prioritize and manage workload. Must be ready to work in night shifts. Certification: Undergraduate (10+2)/Diploma / Graduate (Only Arts or Science) - Non-Technical Only Typing speed 35 to 40 wpm with 95% accuracy (without looking at the keyboard) Good communication skills.
Posted 1 month ago
4.0 - 5.0 years
3 - 4 Lacs
Pune
Work from Office
Location: Chakan, Maharashtra Experience Required: 45 Years Salary: 30,000 32,000 Gross Job Objective: The candidate will be responsible for processing and managing claims related to CRM Goodwill, Special Approvals, CCR, and Transcars Star Ease. The role also involves maintaining claim records, coordinating with dealers, sharing payment details, and preparing CRM reports. Key Responsibilities: 1. Claims Processing & Documentation CRM Goodwill Claims: Approve/Reject claims in e-Dealer on a daily basis. Execute claim processing cycles on the 1st & 16th of each month. Collect, sort, and verify dealer invoices. Export summary sheets for the previous 15-day period. Create standard templates and credit notes in the E-workflow system. Submit hard copies to the accounts department. Obtain and share payment details with respective dealers. Maintain dealer-wise CRM utilization reports. Special Approval & CCR Claims: Approve/Reject claims after reviewing invoices as per GST format. Maintain provision records shared by CRM team. Prepare credit notes and ensure timely submission to accounts. Follow up with accounts for payments and communicate with dealers. Monitor and report on CCR budget consumption. Transcars Star Ease Claims: Review and approve service estimates from dealers. Collect and verify supporting documents and invoices. Maintain claim records as per approvals. Generate templates and credit notes in the E-workflow. Submit hard copies to finance/accounts. Obtain payment details and share with dealers. Prepare utilization reports for Transcars Star Ease. 2. Other CRM Activities Provision & Maintenance Invoices: Submit related invoices to the accounts department. Reporting: Prepare monthly Complaint Ratio and Courtesy Car reports. Maintain dealership complaint data and gather inputs on courtesy car usage. Desired Candidate Profile: 4–5 years of relevant experience in CRM or claim processing within the automobile industry. Strong knowledge of claim processing, GST norms, and dealer management. Proficient in Excel, e-Dealer, and E-workflow systems. Detail-oriented with strong documentation and reporting skills. Effective communication and coordination abilities. Key Skills: CRM Goodwill / CCR Handling Claim Verification & Processing Dealer Coordination Invoice Validation & GST Compliance Credit Note Preparation Report Generation (Excel) E-Dealer / ERP / E-Workflow Proficiency Budget Monitoring Complaint Ratio & Courtesy Car Reporting Time Management & Attention to Detail Contact: 9881736115 sandip.d@uds.in
Posted 1 month ago
0.0 years
0 - 3 Lacs
Bengaluru, Mumbai (All Areas)
Hybrid
Job Title : Analyst Qualification : Any Graduate Experience :F resher Must Have Skills : > Good working knowledge of the Microsoft office, particularly Excel & PowerPoint > Relevant Claims/risk management/Accounting Knowledge experience as a minimum according to the role Good to Have Skills : l Excellent analytical problem-solving skills. l Strong communication skills, both orally and in writing. l Commercial awareness a commercial and pragmatic approach to managing compliance. l IT literate knowledge of Microsoft office packages needed. Roles and Responsibilities : Accounts And Settlements: l Good understanding of financial statementsand accounting concepts l Good understanding on settlements, Strong analytical skills l Excellent knowledge of Microsoft office is essential andadvanced Excel skills l Maintain and manage carrier accounts and settlements l Perform financial analysis and reporting Claims: l Adjudicate international claims in accordance with policy terms and conditions to meet personal and team productivity and quality goals. l Respond within the time commitment given to enquiries regarding plan design, eligibility, claims status and perform necessary action as required, with first issue/call resolution where possible. l Handling and resolving complex claim issues l Collaborating with internal teams to ensure accurate claims processing l Providing support in claims settlement negotiations l Maintaining detailed documentation of transfered Funds Location : Bangalore CTC Range : 3.7 lpa (lakh per annum) Notice period : Immediate Shift Timings : Early morning / Afternoon shift Mode of Interview : Virtual Mode of Work : Hybrid Mode of Hire : Permanent Thanks & Regards, Sanjana HR Analyst Black And White Business Solutions, Bangalore-560038 E-mail: sanjana.b@blackwhite.in Direct Number: 0867432404 ******DO REFER YOUR FRIENDS AND FAMILY******
Posted 1 month ago
2.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Associate - Travel Expense Job ID 309177 Date posted 05/29/2025 Location : Bengaluru, India Category FINANCE Job Status Salaried Full Time Job Purpose and Impact The Travel and Expense Associate will ensure employees follow company policies and local regulations regarding travel expense and expense reporting. In this role, you will be handling queries from employees in RemedyForce and service now queues, processing employee Travel and Expense (TE) reimbursements, follow up with employees in instances of noncompliance of the expense claim process to ensure an appropriate resolution is obtained. Key Accountabilities Act as the main point of contact for employees regarding travel and expenses inquiries Well versed in tools such as RemedyForce and Service now to manage employee queries Has prior experience working on TE tools such as Expense Express, Chrome river and mainly Concur Review TE reports as per the Global TE policy and ensure that expenses comply with both internal and any external Regulatory/Tax requirements. Stay updated on global policies, regulations, and best practices related to expense reporting and Concur Provide ongoing support and troubleshooting for Concur-related issues Participate in Go live and post go-live activities for Concur and resolve issues within defined SLAs Manage all processes adhering to agreed SLA s , TE controls and report fraud cases Identify areas for process improvement and propose strategies to optimize expense reporting processes. Other duties as assigned Qualifications Minimum Qualifications Bachelors degree in Accounting/Finance or a related field with TE experience. 2+ years of experience working in TE Processes Experience working on implementation of Service Now tool is a must. Preferred Qualifications Good communication skills. In-depth knowledge of SAP Concur Expense end to end processes Logical thinking and problem-solving skills. Experience in creating dashboard, hands on experience working in Power BI will be added advantage
Posted 1 month ago
0.0 - 3.0 years
2 - 3 Lacs
Kolkata
Work from Office
Wipro hiring for Insurance Back-office profile in Kolkata location. We are hiring Any Graduate fresher OR Experienced. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* Gradutaion is Must The candidate must have good verbal communication skills. The candidate must be staying or ready to relocate to Kolkata. As it is WORK FROM OFFICE. Roles and Responsibilities Candidate will take care of Insurance claims of International customers. Desired Candidate Profile Any Grad fresher- 2.50 Lakhs Experienced- 3 Lakh + Inc.+ Cabs Other Benefits Fixed Shift time- 1:30 PM to 11 PM Complete Back-office Profile Cabs in odd hours only If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab Contact: Ravinder Singh Rawat - 7048959407
Posted 1 month ago
6.0 - 11.0 years
20 - 35 Lacs
Chennai
Work from Office
About Client Hiring for One of the topmost MNC!! Job Description Job Title: Guidewire Developer Qualification : Qualification: Any Relevant Experience : 6 to 12 Years SKILL 1+ years working in large scale Distributed Agile programs 2+ years of working experience in Guidewire PolicyCenter or ClaimCenter projects as Integration Developer Experience in development of integration patterns with systems such as (but not limited to) Document Generation, Billing, Payment systems Develop GOSU queries, create batch jobs within Guidewire Working knowledge of SOAP / REST web services Understand the integration patterns from PolicyCenter or ClaimCenter Having knowledge of EdgeAPI would be added advantage Good understanding of XML, XSD, messaging, plugins Good understanding on Spring, Hibernate, Castor, any Enterprise Messaging System is a plus Has experience creating Web Services, Message Events, and integrating Guidewire PolicyCenter or ClaimCenter Roles & Responsibilities Work closely with Leads to understand and identify issues with integration design Assist, Prepare/Enhance Estimates and Proof of concepts for integration user stories Prepare/Enhance Detailed Design Documentation as needed to support Integration layer development Deliver assigned user stories, unit tests on time with expected code quality Debug and resolve issues in a fast-paced environment Build assets related with PolicyCenter Integration Location : Chennai/PAN INDIA CTC Range : 20 LPA TO 30PA Notice period: ANY ANY Shift Timing : N/A Mode of Interview: VIRTUAL VIRTUAL Mode of Work : WORK FROM OFFICE Vardhani IT Staffing Analyst Black and White Business solutions PVT Ltd Bangalore, Karnataka, INDIA. 8686127477 I vardhani@blackwhite.in I www.blackwhite.in
Posted 1 month ago
6.0 - 10.0 years
20 - 35 Lacs
Pune, Chennai, Bengaluru
Work from Office
• The Guidewire CC/PC Developer would need to have at least 3+ years of experience Java, GOSU & Oracle Certified in any GW CC/PC Version between 7.x - 10.x
Posted 1 month ago
1.0 - 6.0 years
1 - 4 Lacs
Noida, Gurugram
Work from Office
Job description R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work Fo2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Responsibilities: Follow up with the payer to check on claim status. Responsible for calling insurance companies in USA on behalf of doctors/physicians and follow up on outstanding accounts receivables. Identify denial reason and work on resolution. Save claim from getting written off by timely following up. Candidates must be comfortable with calling on denied claims. Interview Details: Interview Mode: Face-to-Face Interview Walk-in Days : Monday to Friday Walk in Timings : 1PM to 4 PM Walk in Address: Candor Tech Space Tower No. 3, 6th Floor, Plot 20 & 21, Sector 135, Noida, Uttar Pradesh 201304 Contact Information: Alina Zaman-9289544594/Keshav Kaushal-9205669978/ Nasar Arshi 9266377969/Arpita Mishra-8840294345, Anushka- 8317044614/ Vishal-9560031640 Desired Candidate Profile Candidate must possess good communication skills. Only Candidate with relevant experience in AR Follow UP in US Healthcare are eligible. Provident Fund (PF) Deduction is mandatory from the organization worked. B.Tech/B.E/LLB/B.SC Biotech aren't eligible for the Interview. Undergraduate with Min. 12 Months Exp is mandatory. Benefits and Amenities: 5 days working. Both Side Transport Facility and Meal. Apart from development, and engagement programs, R1 offers transportation facility to all its employees. There is specific focus on female security who work round-the-clock, be it in office premises or transport/ cab services. There is 24x7 medical support available at all office locations and R1 provides Mediclaim insurance for you and your dependents. All R1 employees are covered under term-life insurance and personal accidental insurance.
Posted 1 month ago
0.0 - 3.0 years
1 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work Fo2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Responsibilities: Follow up with the payer to check on claim status. Responsible for calling insurance companies in USA on behalf of doctors/physicians and follow up on outstanding accounts receivables. Identify denial reason and work on resolution. Save claim from getting written off by timely following up. Candidates must be comfortable with calling on denied claims. Interview Details: Interview Mode: Face-to-Face Interview Hiring Location : Gurugram Walk-in Day : 31st May 2025 (Saturday) Walk in Timings :11 AM to 3 PM Walk in Address: Candor Tech Space Tower No. 3, 6th Floor, Plot 20 & 21, Sector 135, Noida, Uttar Pradesh 201304 HR : Anushka Srivastava Qualifications: Graduate in any discipline a recognized educational institute. Good analytical skills and proficiency with MS Word, Excel, and PowerPoint. Good communication Skills (both written & verbal) Benefits and Amenities: 5 days working. Both Side Transport Facility and Meal. Apart from development, and engagement programs, R1 offers transportation facility to all its employees. There is specific focus on female security who work round-the-clock, be it in office premises or transport/ cab services. There is 24x7 medical support available at all office locations and R1 provides Mediclaim insurance for you and your dependents. All R1 employees are covered under term-life insurance and personal accidental insurance.
Posted 1 month ago
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