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1.0 - 3.0 years

4 - 7 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Cisco Routing and Switching. Experience1-3 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Hyderabad

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cisco Routing and Switching. Experience5-8 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Hyderabad

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Location :- India Hyderabad / rate :- up to 60K Experience:- 5 to 8 years JD Network Engineer 5-10 years of Working experience on Routers and Switches - Design, installation, configuration, upgrades and operations . Troubleshoot and resolve Network issues, including connectivity, performance and security issues. Collaborate with cross-functional teams to integrate Network Devices with existing infrastructure. Industry certifications such as CCNA/CCNP or equivalent preferred. Proficiency in network protocols and standards including TCP/IP, DHCP,DNS,VRRP,SNMP, STP/RSTP, VLANS, Routing protocols(ISIS/OSPF/BGP). Excellent Communication skills. Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cisco Routing and Switching. Experience5-8 Years.

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8.0 - 10.0 years

20 - 25 Lacs

Chennai

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Mandatory Skills: Cisco Routing and Switching. Experience8-10 Years.

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3.0 - 6.0 years

3 - 6 Lacs

Chennai

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Role-MAC Admin ( Sr. Systems Engineer - IT Service Management-CCNA or CCNP) Experience-3+Years Location-Chennai Notice Period-Immediate joiners Job Description for Mac admins Desktop and Servers Mac Should have expert understanding of the MAC environment, deployment, troubleshooting and remote support. Apple certification / Mac technician considered an important asset (not mandatory) Some Linux and Window experience a bonus Mac OS application deployment and integration. Knowledge with MAC installation and application deployment. Hands-on experience with multiple Mobile Device Management (MDM) solutions like Jamf Pro. Windows Server Virtualization Hyper V, VMware hand on installing server OS server role DNS,DHCP etc. Candidate will have experience in Active Directory, TCP/IP configuration/troubleshooting, network printers, and all-around problem solving and troubleshooting in a Windows environment. Understanding of Microsoft administrative tolls including Active Directory, Print Server,Remote Desktop Access Effective organizational skills, time management and communication skills. Network Basic understanding of networking should be able to configure, troubleshoot L2 device like Cisco access switch Cisco DB switch Cisco firewall. Basicunderstanding on Wireless Access Point. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning and implementing network security measures. Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining,configuring, and monitoring virus protection software and applications. Monitoring network performance to determine if adjustments need to be made. A self-starter able to work independently but comfortable working in a team environment. Regards, Infosys BPM Recruitment team

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6.0 - 10.0 years

6 - 13 Lacs

Hyderabad

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Role-MAC Admin (Technology Analyst-CCNA or CCNP) Experience-6+Years Location-Hyderabad Notice Period-Immediate joiners Job Description for Mac admins Desktop and Servers Mac Should have expert understanding of the MAC environment, deployment, troubleshooting and remote support. Apple certification / Mac technician considered an important asset (not mandatory) Some Linux and Window experience a bonus Mac OS application deployment and integration. Knowledge with MAC installation and application deployment. Hands-on experience with multiple Mobile Device Management (MDM) solutions like Jamf Pro. Windows Server Virtualization Hyper V , VMware hand on installing server OS server role DNS,DHCP etc. Candidate will have experience in Active Directory, TCP/IP configuration/troubleshooting, network printers, and all-around problem solving and troubleshooting in a Windows environment. Understanding of Microsoft administrative tolls including Active Directory, Print Server,Remote Desktop Access Effective organizational skills, time management and communication skills. Network Basic understanding of networking should be able to configure, troubleshoot L2 device like Cisco access switch Cisco DB switch Cisco firewall. Basicunderstanding on Wireless Access Point. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning and implementing network security measures. Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining,configuring, and monitoring virus protection software and applications. Monitoring network performance to determine if adjustments need to be made. A self-starter able to work independently but comfortable working in a team environment. Regards, Infosys BPM Recruitment team

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5.0 - 8.0 years

7 - 11 Lacs

Bengaluru

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cisco Routing and Switching. Experience5-8 Years.

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5.0 - 8.0 years

4 - 8 Lacs

Mysuru

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Responsible for Installation, configuration and troubleshooting of network products like Router, switches, load balancers, WAN Accelerators, WIFI, Cisco ACI, Cisco Meraki, SDWAN etc... As a Lead Administrator, you should be able to act as a Single point of contact for the technical issues in front of the customer management. Actively participate in all the Major Incidents. Ensure proper communication and quick resolution as a crisis manager. Responsible for performing Root Cause Analysis of Faults and providing corrective Actions Regular IOS updation and hotfixes Responsible for implementing best practice/hardening. Planning Major changes in the network and own the task till closure. Managing and monitoring of log files of cisco, Juniper, HP, Dell etc. network devices. Capacity planning of the network devices with proper recommendations. Providing Service Improvement Plans in the existing setup, identifying Risks. Preparation of Daily/Weekly/Monthly reports Escalation and coordination with service provider for issue resolution wherever required. Prepare and maintain Setup related documentation, operational and system documentation. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. providing training to L1/L2/L3 on new technologies and guiding/helping them with technical inputs. Should have minimum 6+ years hands on experience in various networking products such as routers, switches, wireless, load balancers, WAN optimizers etc. Good knowledge of TCP/IP stack routing, switching and subnetting. Expertise in Routing protocols like OSPF, EIGRP, and BGP. Expertise in HSRP/VRRP/GLBP and STP implementation. Knowledge of DNS, DHCP and related components. AAA, ISE, SNMP and other Router Management options. Experience in configuring Trunk, VTP, VLANs and complex switching architecture. Experience in implementing switch port security. Experience in configuring IPSEC/GRE. Able to work independently and efficiently on WIFI technologies (Cisco, Aruba, Rukus etc.) Develop and maintain architecture diagrams and documents. Well versed with load balancing technology, should have experience in either of BIG IP, Radware, citrix load balancers, array etc. Should be able to work on issues related to WAN optimizers like Riverbed, Silver peak etc. CCNP/CCIE certified. Knowledge of Firewall would be an added advantage. As per the Project Requirement. Working knowledge of CISCO DNA/SDA would be an added advantage Accepts Responsibility Team management Handle conflicts Integrity Commitment Judgement Organized Proactive Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cisco Routing and Switching. Experience5-8 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Chennai

Work from Office

ROLE: Network Infrastructure specialist DEPARTMENT: Technology Services Total years - 8 - 10 years Loacation - Chennai/ Bangalor Rates including mark up - 115K/M- 115K/ Mandatory skills - Routing and SwitchingSDWAN, Cisco Viptela KEY RESPONSIBILITIES/CHALLENGES: A dynamic individual is required to join the Network Delivery team under Technology services to enhance our Infrastructure development and change the bank capability within our banks business. The key challenge will be to deliver the requirements below in an environment with a high rate of growth: Responsible for end to end quality delivery of assigned network project ensuring adherence to Network engineering standard and the subsequent handover to Operation team Responsible to ensure projects solution are in line with approved standard and meets the required outcome from stakeholder Ensures assigned network project tasks are delivered on time, on budget against agreed scope Provide consultancy and advisory services to business, system developer and technology stakeholders for any matter related to assigned project working together with engineering team and project lead Delivers high quality solutions for the bank on both internal & external connectivity requirements SELECTION CRITERIA: Bachelor Engineering Degree Preferably possess a valid Cisco Certified CCNP certifications Strong knowledge in Routing and Switching, Strong Knowledge and experience in Cisco products (Nexus, Catalyst, Routers) Strong Knowledge and experience in Wireless (Cisco and Aruba) Minimum of 6 to 8years practical experience in infrastructure development life-cycles, testing, implementation, systems administration and support. Troubleshoot performance issues on Routing and Switching Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cisco Routing and Switching. Experience5-8 Years.

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8.0 - 10.0 years

12 - 16 Lacs

Pune

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cisco Routing and Switching. Experience8-10 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Hyderabad

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Cisco Routing and Switching. Experience3-5 Years.

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7.0 - 12.0 years

4 - 8 Lacs

Hyderabad, Pune

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Network Engineer1 ExperienceOver 7 years in network engineering.SpecializationExpertise in Palo-Alto firewalls, Cisco Routing & Switching. Skills: Advanced troubleshooting and monitoring.Responsibilities:Design, implement, and manage network infrastructure.Configure and maintain Palo-Alto firewalls and Cisco network devices.Perform in-depth troubleshooting and resolve network issues.Monitor network performance and ensure reliability.Collaborate with teams to enhance network security and performance.

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2.0 - 4.0 years

3 - 7 Lacs

Mumbai

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Experience :2 to 4 yearsEducation:Any Degree or 3 Year Diploma Qualification 15 years full time education

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15.0 - 20.0 years

3 - 7 Lacs

Nagpur

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Educational Qualification:Any degree / 15 years of Full time education Qualification 15 years full time education

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7.0 - 12.0 years

15 - 25 Lacs

Pune, Bengaluru

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Senior Network Consultant Roles and Responsibilities Provide architecture and technology infrastructure strategy for Customers future direction by providing briefing on new technologies and services available in the marketplace for requirements. Engage and participate in new design, solutions, and development activities. Design, upgrade, control, and configure existing network and security systems by monitoring the environment; identifying gaps; evaluating and implementing enhancements, policy, and procedures; and solving highly complex issues. Design, deploy, and migrate legacy WAN to SD-WAN cloud solutions. Carry out implementation of network projects assigned, using established process and best practice principles. Prepare high-level and low-level diagrams (HLDs and LLDs). Prepare bills of materials (BOMs), design documents, and technical presentations for the Customer. Work closely with project managers and the Customers technical authorities to ensure smooth delivery of project deliverables. Direct and guide complex network implementation. Design, install, configure, and test data networks for complex and heterogenous systems. Employ a good skillet of adopting new infrastructure knowledge and working with stakeholders for design proposal. Provide a threat intelligence feed so Customer can understand current trends and threats and make informed decisions about appropriate response actions. Proactively perform maintenance for service line (e.g., failover testing, device access audits, configuration audits, backups, patch-level validations, document validations). Data network technologies (WAN, LAN, WLAN, SD-WAN, SD-LAN, MAN, MPLS, VPN, etc.) and data communications technologies. IP routing protocols (e.g., BGP, EIGRP, OSPF, VRRP, LDP, RSVP, STP, RSTP, MSTP, multicast, and policy-based routing). Product Experience SD-WAN, SD-LAN, and campus LAN devices both wired and wireless using Cisco, HPE Aruba, Juniper, and Dell products SD-WAN: Viptela, Silver Peak Cisco Data center grade switches Cisco Nexus Cisco Software-Defined Access (SDA) and DNA Center (DNAC) Cisco Web Security appliances Cisco Identity Services Engine (ISE) Bluecoat Security Platform: proxy servers and management center DNS, DHCP, and IP Address Management (DDI): Infoblox, EfficientIP Soft Skills Customer handling and stakeholder management skills Ability to work with people in different time zones Ability to operate in a fast-paced, evolving environment; appropriately prioritize tasks; and keep abreast of the latest technology Demonstrated ability to build strong, effective customer relationships Analytical skills to interpret IT user requests and understand end-user requirements Solid knowledge of the IT Service Management framework, practices, and process experience Service delivery task skills (reporting, customer relationships, SLA management, etc.) Experience in preparing design documents and presentations during Customer workshops Excellent analytical and troubleshooting skills Strong verbal, written communication skills Creative thinking in implementing service improvements (automation, incident reduction, etc.) Willingness and flexibility to learn new technologies, scale up quickly, and adapt to different roles as situation demands

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15.0 - 20.0 years

1 - 5 Lacs

Mumbai

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any degree or 15 years of Full time education Summary :Key Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Education:Any degree / 15 years of Full time education Qualification Any degree or 15 years of Full time education

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15.0 - 20.0 years

1 - 5 Lacs

Bengaluru

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time educationKey Responsibilities :-Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines -Front End Internal, External, and client audits and work towards the closure of the findings Technical Experience :Mandatory -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and Troubleshooting Professional Attributes :-Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team Educational Qualification:Any degree / 15 years of Full time educationAdditional Info :-Certification on Cloud Technology Qualification Any degree 15 years of Full time education

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15.0 - 20.0 years

3 - 7 Lacs

Mumbai

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Educational Qualification:Any degree / 15 years of Full time education Qualification 15 years full time education

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2.0 - 4.0 years

1 - 5 Lacs

Bengaluru

Work from Office

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time educationKey Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information-Certification on Cloud Technology Experience :2 to 4 years Education:Any Degree or 15 year fulltime education Qualification Any degree 15 years of Full time education

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7.0 - 10.0 years

0 Lacs

Pune, Mumbai (All Areas)

Hybrid

Experience in deployment and configuration of Silverpeak SD-WAN router (EdgeConnect appliances), Cisco Switches, and Access Point Strong knowledge and Hands on experience in configuring BGP, OSPF, EIGRP, STP, PVST+, IPSEC site to site VPN, VoIP, HSRP. GLBP, NAT/PAT Setup VPN tunnel and troubleshoot VPN related issues Coordinating with Vendor for Existing & New Implementation Handle Service Restoration, Service Request and change requests Commissioning and de-commissioning of Network components Follow Change Control submission and approval processes Plan, schedule, and implement network device software/hardware upgrades and migrations in a timely manner, and during times that will have the minimum impact on the users High degree of analytical ability and creativity in resolving Network problems. Hands-on experience in creating/ updating network drawings using Visio. Develop and maintain documentation Willingness and availability to work in evening and weekend hours for network infrastructure changes PS - Silverpeak experience is mandatory.

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6.0 - 11.0 years

10 - 20 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

Work from Office

Role & responsibilities: Provide L3-level troubleshooting and root cause analysis for switching and routing issues. Design, configure, and maintain enterprise-level Cisco network infrastructures (LAN/WAN). Manage Layer 3 protocols: OSPF, EIGRP, BGP, HSRP, VRRP, and MPLS. Conduct proactive network performance monitoring, optimization, and capacity planning. Collaborate with internal teams and vendors during network outages or planned changes. Perform configuration backups, software upgrades, and patch management. Maintain accurate network documentation (topology diagrams, IP schemas, device inventory). Participate in network-related projects such as migrations, redesigns, and new deployments. Ensure compliance with security and operational policies (NAC, ACLs, AAA, SNMP, etc.). Mentor junior engineers and provide guidance for escalated incidents. Preferred candidate profile: Bachelor's degree in Computer Science, Information Technology, or equivalent experience. Certifications: CCNP (Enterprise or R&S) required; CCIE is a strong plus. Minimum 5 years of hands-on experience with Cisco routing and switching in a large enterprise. In-depth understanding of L2/L3 network protocols and Cisco hardware (Catalyst, Nexus, ISR, ASR). Experience with change management, incident response, and troubleshooting tools (Wireshark, SolarWinds, etc.). Strong analytical and problem-solving skills. Excellent communication skills (verbal and written). Ability to work under pressure in 24/7 environments (on-call rotation may apply).

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5.0 - 9.0 years

20 - 35 Lacs

Bengaluru

Hybrid

Business Unit Overview Working as a full time IT Network Engineer, you will be responsible for following the technical direction and implementation of the enterprise network administrator/engineering environment. Responsibilities The duties and responsibilities of this position include, but are not limited to: Have good experience on maintaining and monitoring of network administration and engineering practices in the areas of Network security, routing protocols and switching technologies. Ability to analyze, develop, test, optimize and deliver solutions to improve processes and Infrastructure as code automation practices with quality Ensure integrity and security of networking through regular patch management Understand and participation in Disaster recovery tests Perform technical reviews of deploy guides, code and documentations Provide innovative solution to complex technical problems and drive towards solutions Focus on deepening expertise aligned to business needs Learn, use and conduct technical trainings Mentor junior team members Effective communication across IT Teams Provide support on critical network systems in an on-call rotation Ensure adherence to standards and policies of the organization Required Position Qualifications Full Time Bachelor's degree 5 to 7 years of relevant experience working in a network administration. Excellent verbal and written communication skills Highly motivated, disciplined and self-directed Strong organization, planning and prioritizing abilities Exhibit strong problem solving, deductive reasoning and decision-making skills Ability to learn and perform multiple tasks in a fast-paced environment Ability to lead projects Willingness to work a flexible scheduling, including on call rotation. Preferred Position Qualifications Have strong understanding of Networking firewall, Routing, Switching and wireless Hands on experience with Palo Alto firewall, Cisco routing and switching Experience with Meraki wireless and Azure Networking is a plus Willingness to learn and adopting growth mindset Scripting knowledge (Python / Ansible / Terraform) will be an added advantage Good to have Certifications: CCNP/PCNSE

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5.0 - 8.0 years

0 - 16 Lacs

Hyderabad

Work from Office

Roles and Responsibilities : Design, implement, and maintain complex network infrastructure using Cisco ACI, Cisco Switches, Microsoft Azure, Google Cloud Platforms (GCP), and Terraform. Collaborate with cross-functional teams to identify and resolve technical issues related to networking equipment failures or performance problems. Develop automation scripts using Ansible for repetitive tasks and improve overall efficiency of the team's workflow. Troubleshoot complex network issues using various tools such as Wireshark, Network Probe, etc. Job Requirements : 5.5-8 years of experience in IT Services & Consulting industry with expertise in Technology Operations. Strong Experience in Cisco ACI, Cisco Switches, Azure, GCP technologies.

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12.0 - 20.0 years

20 - 35 Lacs

Bengaluru

Work from Office

Role: Senior Engineer Experience: 12+ years Budget: Max 35 LPA Must Have: Networking & IT Infrastructure, Cisco, Checkpoint, Data Network. Location: Bangalore Imm to 30 Days

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9.0 - 14.0 years

25 - 40 Lacs

Bengaluru

Hybrid

Position Purpose The main activities of the Senior Network engineer is to deliver remote network management services across different domains of network and Security. The network services would mainly include support on WAN, LAN, Wi-Fi and MPLS technologies. Security services would mainly include support on firewall, Proxies, IPAM, Load Balancers, NAC and HSMs. He will assist the team ensuring effective service management to meet service-level agreements and control costs. Responsibilities Direct Responsibilities 1. Network Incident troubleshooting and escalation to L3 2. BAU support operations 3. Coordinates root cause analysis for all day-to-day technical issues and establish recovery and prevention processes. 4. Coordinates with onshore teams; interface with vendors and partners for issue resolution. 5. Networks obsolesce and Tech refresh. 6. Vulnerability Management and finding remediation. 7. SLA adherence and Dashboard reporting 8. Proposes solution alternatives, provide impact analysis for any technical changes. 9. Translates high level objectives into low level work modules and tasks. 10. Performs requirements gathering and design. 11. ITIL and Change Management experience Contributing Responsibilities Technical & Behavioral Competencies 1. 8 to 15 years of work experience required, minimum 8 years of relevant work experience required large enterprise networks. 2. Basic skills in implementation, administration and troubleshooting of Local Area Networks, Wide Area Networks, Network security and Network Products - Routers, Switches, Firewalls, Proxies, Load Balancers, strong knowledge of static/dynamic routing protocols (EIGRP/OSPF/BGP/ISIS), transports (Internet/MPLS/VPLS) 3. Experience in configuring and troubleshooting Firewalls (Checkpoint, Fortinet) and Proxies (MacAfee, etc.). 4. Troubleshooting skills to identify faults and ensure timely repairs. 5. Experience in administration and troubleshooting of IPAM systems – DNS/DHCP/NTP (Infoblox) 6. Expertise in installation, configuration and troubleshooting of various types network devices from vendors such as Cisco/Juniper, WAN Links using MPLS transport; Multicast, dynamic and static routing and high availability protocols (EIGRP, OSPF, BGP, HSRP, VRRP). 7. Experience in Traffic analysis tools: Solar winds, Netflow, Netscout probes, Infinistream and Wireshark. 8. Experience in network security, load balancers (F5) 9. Skills in installation, configuration and troubleshooting of local area and wide area networks using Cisco hardware, leased lines and MPLS.

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