Chief Business Officer

Interested candidates can share their resumes directly on khushbu.panchal@tradesmartonline.in

About TradeSmart

TradeSmart is a technology-driven discount broking firm focused on providing seamless and low-cost trading experiences. As we gear up for our next phase of growth, we are looking for a strategic leader to drive revenue growth, customer success, and competitive market positioning.

Experience: 8-10 Years

Education: MBA

Core KPIs

• Customer Activation Rate: 25%+ in 90 days, 70%+ in 12 months

• Annual Revenue Growth: 25%+

• Market Share Growth vs. Competitors

• Execution of Comprehensive Competitive Strategy

• Strategic OKRs Implementation

Roles & Responsibilities

1. Revenue Growth (40%)

• Execute customer acquisition & retention strategies

• Expand revenue streams beyond traditional broking

• Drive predictable growth through funnel optimization

2. Competitive Strategy (25%)

• Lead quarterly market and competitor analysis

• Identify and act on market opportunities

• Drive product-market fit using customer insights

3. Customer Success (20%)

• Improve activation rate from 8–13% to 70%+

• Implement CX and retention strategies

• Eliminate customer friction across touchpoints

4. Strategic Execution (15%)

• Lead cross-functional OKRs with measurable business impact

• Optimize resource allocation

• Develop performance dashboards and predictive models

Requirements

• 8–12 years of experience in fintech or financial services

• Proven track record in driving revenue, growth, and customer metrics

• Strong understanding of fintech ecosystem, digital marketing, product management

• Excellent cross-functional leadership & execution capabilities