1926 Chatbot Jobs - Page 48

Founded in 1997, Watertec specializes in 360 degree hygiene and sustainable bathroom solutions across India, offering comprehensive plumbing solutions including Polymer Bath Fittings, Pipes, CP Bath Fittings and Sanitaryware. Bath Fittings accounted for 75% of last years 570 Crore revenue. With 3 state of art highly automated manufacturing units, 33 service centres, 38 warehouse, 4000+ dealer/distributor base along with 1000+ strong workforce, have helped them acquire strong leadership position in polymer bath fittings market in Southern part of India. In 2023, Warburg Pincus, US based Private Equity Firm, has acquired Watertec India and appointed a strong leadership team for growth and transformation of the organization. The Warburg Pincus has invested in more than 1000 companies globally till date and for the past 25 years across Asia in companies like ICICI Bank, Havells, Boat, IDFC, Ola, Biba Apparel, Apollo Tyre, PVR Cinema, Kalyan Jewellers, Airtel etc. Key Responsibilities: Social Media Management: Develop and manage content calendars for platforms including Facebook, Twitter, LinkedIn, Instagram, and YouTube. Monitor and analyze performance metrics to improve engagement and follower growth. Digital Marketing Campaigns: Plan and execute digital ad campaigns across social media, e-commerce platforms, and Google Ads. Collaborate with agencies to implement programmatic advertising and track ROI on spends. Website Management: Maintain and enhance the Watertec website, benchmarking against competitors. Leverage tools like WordPress, Shopify, and Google Analytics for improved user experience and organic traffic. Lead Generation: Implement chatbot solutions and enhance website UI/UX for better lead conversion. Track and optimize web-to-lead processes for quality lead generation. SEO & SEM: Develop and implement strategies for higher search visibility through on-page and off-page optimization. Analyze and improve keyword rankings using tools like Keyword Planner. Email & WhatsApp Marketing: Design and execute email campaigns using Microsoft Dynamics, ensuring timely follow-ups. Set up and manage WhatsApp Business accounts for effective communication and lead nurturing. BTL Marketing Support: Coordinate with vendors for dealer boards, POP materials, on-ground activations, and gifting initiatives to enhance brand presence. Onboard PR agency or wire services Handle PR for company & leadership team Required Skills & Qualifications: 4-5 years of experience in Digital marketing. Having agency experience is preferred Proficiency in digital marketing tools like Google Ads, Google Analytics, DV 360, and programmatic platforms. Expertise in social media content creation and analytics tools. Experience in website development using WordPress, Shopify, or similar platforms. Strong understanding of SEO, SEM, and lead tracking mechanisms. Certification in digital marketing or relevant fields is a plus. Excellent written and verbal communication skills. Show more Show less

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you JD DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

We’re looking for a Staff Product Designer to lead the design of AI and LLM-driven Voice, Video, and Chatbot products. These products transform how talent acquisition teams engage with candidates while streamlining hiring workflows, enhancing recruiter productivity, and creating personalized candidate experiences. ❌Not open to contracting or consulting firms)❌ In this role, you’ll define intuitive and scalable user experiences that enable talent acquisition teams to harness the power of automation and conversational AI. You’ll play a pivotal role in crafting self-service UX and intelligent interactions that reduce manual effort, improve efficiency, and deliver measurable outcomes for recruiters and candidates alike. Responsibilities Collaborate with Product, Engineering and customer facings teams to shape the future direction for your product areas. Own the end-to-end product design lifecycle from problem definition to ideation, validation, implementation, and future iterations. Create user journey maps, information architecture, wireframes, UX patterns, prototypes, and visual design. Communicate designs, decisions, and insights that solve users’ problems. Evangelize design thinking and user centered design methodologies. Identify the need for and lead discovery, ideation, and customer research. Contribute to the Sense Design System, processes, and tools to scale the impact of design across the company. Help build a strong design culture through collaboration, empathy, feedback, and customer centricity. 7+ years of experience driving end-to-end design for complex B2B SaaS products, with a focus on multi-persona workflows, automation, and scalable enterprise solutions. Demonstrated experience designing AI/ML-powered features such as chatbots, recommendation systems, automation workflows, predictive analytics. Experience working across the full stack design process with an emphasis on UX architecture, customer journey mapping, and high fidelity design prototypes. Solid understanding of modern UX/UI design principles for web and mobile. Experience building strong partnerships with product and engineering stakeholders in an agile environment. High proficiency in Figma and experience with design systems. Portfolio showcasing AI-driven SaaS products and solutions. Strong bias towards action. Applications without a portfolio will not be considered (Online or PDF) Additional Information Perks & Benefits Equity Medical insurance for employees and dependents Quarterly Professional Development allowance Company Wellness Days (On months without holidays, you are still given a 3-day weekend) Sense is an equal-opportunity employer. We believe that diversity, inclusion, and belonging are integral to our success and do not discriminate based on race, color, religion, age, or any other basis protected by law. All your information will be kept confidential according to EEO guidelines. Show more Show less

Key Responsibilities : We are seeking a highly skilled and motivated AI Engineer to join our team. In this role, you will leverage your expertise in AI technologies and the Microsoft ecosystem to design, build, and deploy intelligent agents and automation solutions that enhance business processes and deliver value to our clients. Candidates must have extensive experience in the Microsoft environment. You will collaborate with cross-functional teams to create innovative solutions using Microsoft tools and platforms. Responsibilities : Agent Development : - Design, implement, and optimize AI agents using Microsoft Azure Framework and related technologies. - Develop custom AI solutions leveraging Power Automate, Azure OpenAI, and other Microsoft tools. Solution Integration : - Deploy AI solutions within client environments, ensuring scalability and seamless integration with existing systems. - Work with stakeholders to identify automation opportunities and tailor solutions to business needs. AI Algorithm and Model Implementation : - Design and implement machine learning algorithms, focusing on natural language processing (NLP) and conversational AI. - Perform data preprocessing, feature engineering, and model training to create high-performing solutions. Collaboration and Support : - Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to deliver integrated solutions. - Provide technical guidance and support to ensure the successful adoption and use of AI-driven tools. Continuous Improvement : - Stay updated on advancements in AI, machine learning, and Microsofts AI technologies. - Contribute to knowledge sharing by conducting training sessions and documenting best practices. Preferred Skills : - Strong knowledge of Azure OpenAI, Azure AI Search Index and open source libraries such as LangChain and LlamaIndex. - Proficiency in Python and its AI/ML libraries (e.g., TensorFlow, PyTorch, scikit-learn). - Familiarity with building and managing cloud-based solutions, preferably on Microsoft Azure. - Understanding of conversational AI technologies and chatbot frameworks. - Experience with data analysis tools and techniques to uncover insights and optimize models. Requirements : - Bachelors or Masters degree in Computer Science, Data Science, or a related field. - Proven experience in developing and deploying AI/ML models in real-world applications. - Strong programming skills, especially in Python, and familiarity with version control systems like Git. - Extensive experience in the Microsoft environment and related technologies.

WE ARE HIRING. Talkpush is hiring sales professionals, product managers, marketers, and developers to join its team. Most positions are based in our offices all over the globe: San Francisco, India, Philippines, Costa Rica, Mexico, and Hong Kong. Intelligent and ideological candidates interested in changing the world of recruitment are welcome to apply. Just have a chat with us on our website or on our Facebook page. Read more about the Talkpush culture here. ⚠️ DON'T APPLY FOR A JOB AT TALKPUSH IF THIS IS YOU Recruitment is one of the oldest, most established industries, and we're out to change it completely through automation. To make that dream come true, we need people with a fire in their belly who would rather deliver unpleasant truths to customers rather than slap together a quick fix. This isn't a 9-to-5 job that delivers the same experience every day, but a place where once in a while, you wake up with a burning desire to implement a new solution and to test the heck out of it. This means that people who think sucking up to the boss or being a yes-person is the path to success, who aren't willing to stand behind their idea, even in the face of pushback, who prefer change to be predictable and gradual, won't be very happy here. They might be smart, kind, and lovely, but this isn't their pot's lid. If you're the kind of person who gets a little obsessed about a problem and can't think of anything else until you can puzzle it out, we can offer interesting challenges, an international team that will challenge you, and a mission to help millions of people get hired by focusing relentlessly on building better candidate experiences. Does this sound a little scary and overly ambitious? Good, that's just how we like it. ✨ Role Summary As a Software QA, you will be a part of the QA team, working with the Conversation Design and Engineering team focused on testing, troubleshooting, and improving chatbot, mobile applications, and CRM for our clients. You will use your problem-solving skills to continuously deliver value to our clients while making a larger impact on the candidate experience. Day-to-day Responsibilities May Include, But Are Not Limited To Engage in multiple types of testing across a variety of devices to ensure the CRM and chatbot is performing as designed Work closely with the developers and designers of the project to build solutions to issues identified Communicate with IT developers to ensure a common understanding of tests performed and their results Review requirements, specifications, and technical design documents to provide timely and meaningful feedback Create detailed, comprehensive, and well-structured test plans and test cases Identify, record, document thoroughly, and track bugs Perform thorough regression testing when bugs are resolved Location This is a virtual/remote role with the occasional in-office requirement at Talkpush Manila. Basic Qualifications Bachelor's/College Degree Minimum 3 years of Software QA experience Minimum experience of 2 years in Automation with Selenium. Preferred Skills / Experience Proven work experience in software quality assurance Strong knowledge of software QA methodologies, tools, and processes Experience in writing clear, concise, and comprehensive test plans and test cases Hands-on experience with both white box and black-box testing. Solid knowledge of SQL and scripting Experience working in an Agile/Scrum development process Hands-on experience in performance testing is highly appreciated. Professional Skills Excellent communication (verbal and written), facilitation, and interpersonal skills Passion for ensuring a world-class user support experience Quicker learner and adaptable to learn new processes, concepts, and skills Excellent organizational and time management skills Strong attention to detail, results-oriented, self-directed, and inquisitive Ability to work collaboratively and independently while managing multiple projects, assignments and/or responsibilities Show more Show less

Customer Love The Customer Love (CL) function is at the forefront of consumer interactions at the company - both reactive and proactive. Everyone in this function is responsible for guarding the consumer experience pre, during and post- purchase. But CL at The Whole Truth isn’t like customer support elsewhere. Because we believe every 1-1 interaction (especially one which starts with a negative experience) with the customer is an opportunity to make them feel loved, and win them for life. We go to the root of the problem to give the best resolution, and feed this knowledge internally so we try and not repeat the same mistakes again. Role And Responsibilities Lead the team of Customer Love executive who answer consumer queries on various channels such as Whatsapp, Email, Instagram, Calls, etc. Own Customer Satisfaction Score (CSAT) across all the channels mentioned above. And close any escalations coming on the CL channels. Audit for quality check of tickets done by CL agents, and train them to keep a continuous feedback loop of improving quality of responses. Understand consumer order journeys and business processes end to end, identify gaps in both, to reduce the count of incoming tickets. Own Whatsapp Chatbot that’s the first line of response to consumers. Work with cross-functional teams such as Operations, Quality, Tech and Business to resolve relevant issues related to order delivery, product, tech, or business operations. Own campaigns (on Whatsapp and Calls) to collect consumer feedback, opt-ins for new product development, and other such proactive communication. Prepare data of consumer insights to be shared across cross functional teams, that’s collected from consumer feedback from various CL channels. Preferred Skills And Qualifications Bachelor’s or Master’s degree (MBA from a Tier 2 college preferred) Great verbal & written communication skills Ability to anticipate & prevent, rather than just react & resolve Ability to use basic IT tools: spreadsheets, documents, Emails, WhatsApp Ability to learn specific IT tools: fairly simple ones (preferred if already worked on FreshDesk, Limechat, etc.) MS Excel (Beginner Level) Show more Show less

About Beco Beco ( letsbeco.com ) is a fast-growing Mumbai-based consumer-goods company on a mission to replace everyday single-use plastics with planet-friendly, bamboo- and plant-based alternatives. From reusable kitchen towels to biodegradable garbage bags, we make sustainable living convenient, affordable and mainstream. Our founding story began with a Mumbai beach clean-up that opened our eyes to the decades-long life of a single plastic wrapper—sparking our commitment to “Be Eco” every day. Our mission: “To craft, support and drive positive change with sustainable & eco-friendly alternatives—one Beco product at a time.” Backed by marquee climate-focused VCs and now 50 + employees, we are scaling rapidly across India’s top marketplaces, retail chains and D2C channels. Why we’re hiring Sustainability at scale demands operational excellence. As volumes explode, we need data-driven, self-learning systems that eliminate manual grunt work, unlock efficiency and delight customers. You will be the first dedicated AI/ML Engineer at Beco—owning the end-to-end automation roadmap across Finance, Marketing, Operations, Supply Chain and Sales. Responsibilities Partner with functional leaders to translate business pain-points into AI/ML solutions and automation opportunities. Own the complete lifecycle: data discovery, cleaning, feature engineering, model selection, training, evaluation, deployment and monitoring. Build robust data pipelines (SQL/BigQuery, Spark) and APIs to integrate models with ERP, CRM and marketing automation stacks. Stand up CI/CD + MLOps (Docker, Kubernetes, Airflow, MLflow, Vertex AI/SageMaker) for repeatable training and one-click releases. Establish data-quality, drift-detection and responsible-AI practices (bias, transparency, privacy). Mentor analysts & engineers; evangelise a culture of experimentation and “fail-fast” learning—core to Beco’s GSD (“Get Sh#!t Done”) values. Must-have Qualifications 3 + years hands-on experience delivering ML, data-science or intelligent-automation projects in production. Proficiency in Python (pandas, scikit-learn, PyTorch/TensorFlow) and SQL; solid grasp of statistics, experimentation and feature engineering. Experience building and scaling ETL/data pipelines on cloud (GCP, AWS or Azure). Familiarity with modern Gen-AI & NLP stacks (OpenAI, Hugging Face, RAG, vector databases). Track record of collaborating with cross-functional stakeholders and shipping iteratively in an agile environment. Nice-to-haves Exposure to e-commerce or FMCG supply-chain data. Knowledge of finance workflows (Reconciliation, AR/AP, FP&A) or RevOps tooling (HubSpot, Salesforce). Experience with vision models (Detectron2, YOLO) and edge deployment. Contributions to open-source ML projects or published papers/blogs. What Success Looks Like After 1 Year 70 % reduction in manual reporting hours across finance and ops. Forecast accuracy > 85 % at SKU level, slashing stock-outs by 30 %. AI chatbot resolves 60 % of tickets end-to-end, with CSAT > 4.7/5. At least two new data-products launched that directly boost topline or margin. Life at Beco Purpose-driven team obsessed with measurable climate impact. Entrepreneurial, accountable, bold” culture—where winning minds precede outside victories. Show more Show less

Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That’s why we cover the entire supply chain with unparalleled breadth and depth, backed by over 50 years’ experience. Our team of over 2,400 experts, operating across 30 global locations, are enabling customers’ decisions through real-time analytics, consultancy, events and thought leadership. Together, we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most. WoodMac.com Wood Mackenzie Brand Video Wood Mackenzie Values Inclusive – we succeed together Trusting – we choose to trust each other Customer committed – we put customers at the heart of our decisions Future Focused – we accelerate change Curious – we turn knowledge into action Company Wood Mackenzie are the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, we have been providing the quality data, analytics, and insights our customers rely on to inspire their decision making. Our dedicated oil, gas & LNG, power & renewables, chemicals, metals & mining sector teams are located around the world and deliver a variety of projects based on our assessment and valuation of thousands of individual assets, companies, and economic indicators such as market supply, demand, and price trends. We have over 1,900 employees in 30 locations, serving customers in nearly 80 countries. Together, we inspire and innovate the markets we serve – providing invaluable intelligence to help our customers overcome the toughest challenges, and make strategic decisions that will, ultimately, accelerate the world’s transition to a more sustainable future. WoodMac.com Wood Mackenzie brand video Role Purpose The Marketing Performance team at Wood Mackenzie are looking to recruit a Marketing Operations Specialist to enable the Marketing department to use our Marketing technology effectively, whilst supporting the setup and execution of campaigns. The successful candidate will need to ensure best practices within our Technology stack are continuously developed in line with the departments evolving needs, whilst ensuring these processes are followed via effective training and documentation. The candidate will need to have some experience in using Pardot (Marketing Cloud Account Engagement) to ensure the platform is used to it’s potential. Main Responsibilities Act as joint Product Owner for our Marketing Automation platform – Salesforce Pardot Collect and analyse contact and performance data, ensuring accuracy, consistency, and completeness, as well as understanding its value in driving decision-making in the business Support marketing operations and process improvement with audience mapping, contact generation, data quality governance Support the setup and execution of campaigns. Work in close partnership with our teams to provide continuous hands-on training, 1-1 training, coaching, guidance on the use of various marketing platforms. Provide 1st-level of platform support and trouble-shooting. Proactivity in developing processes, identifying trends with ad-hoc requests Develop and maintain email traffic management procedures Maintain and improve the existing library of training. Develop user guides and training documentation whenever needed. Work with Marketing Analytics to use a data a led approach to innovation. Identify and develop the use of Artificial Intelligence (e.g., predictive scoring, automated content personalization, Einstein, or chatbot workflows) within Marketing Operations to enhance efficiency and impact. Keep up to date with industry developments, acting accordingly where appropriate to maximise usage of data and technology. Ensure all marketing operations are compliant with relevant data privacy regulations (e.g., GDPR), working closely with Legal/Compliance teams as needed. About You Minimum of 4-5years of experience in the similar role Advanced Pardot (Marketing Cloud Account Engagement) experience essential, with Pardot certification a plus. Experienced user of Advanced Excel and Salesforce, with additional exposure to broader Marketing Technology ecosystems such as Asana, GlobalMeet, Cognism, and ABM platforms. Experience working in a B2B marketing role Detail orientated and results focused Analytical and decision-making attributes Data literate, familiar with marketing campaign methods that utilise data A self-starter, with the ability to manage own workload across multiple projects Strong data analysis skills – with the ability to extract and interpret data from various sources Able to advocate best practice and compliance Strong relationship building skills, with an ability to communicate across a range of stakeholders whilst avoiding technical jargon Experience of using AI to develop use of technology within a Marketing department. Strong stakeholder and project management skills, with the ability to focus on the highest value tasks that will drive the biggest impact. Excellent communication skills both written and verbal. Strong commercial acumen, with the ability to understand the impact of projects. Strong problem-solving skills with the ability to think creatively & drive innovation Expectations We are a hybrid working company and the successful applicant will be expected to be physically present in the office at least 2 days per week to foster and contribute to a collaborative environment, but this may be subject to change in the future. The nature of this role precludes it from consideration for part-time or flexible working arrangements Due to the global nature of the team, a degree of flexible working will be required to accommodate different time zones. Wood Mackenzie Values Inclusive – we succeed together Trusting – we choose to trust each other Customer committed – we put customers at the heart of our decisions Future Focused – we accelerate change Curious – we turn knowledge into action Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at www.eeoc.gov If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process. Show more Show less

The Role: As a Product Analyst , you will play a critical role in helping us build data-driven, user-centric features on the BotPenguin platform. You will work closely with Product Managers, Design, Engineering, Marketing, and Customer Success Teams to analyze user behavior, validate feature performance, and uncover growth opportunities through actionable insights. This is an exciting opportunity to join a high-growth product team and influence strategic decisions at the intersection of data, product design, and customer experience. What you need for this role: Education: Bachelor’s degree in Computer Science, Business Analytics, Engineering, Statistics, or related field. Experience: 2-5 years of experience in a product or data analyst role within a SaaS or tech product environment. Technical Skills: Strong expertise in MongoDB and data visualization tools (e.g., Tableau, Power BI, Metabase). Familiarity with Google Analytics, Mixpanel, Hotjar, or other product analytics platforms. Hands-on experience working with Excel/Google Sheets, building dashboards, and extracting user insights. Knowledge of product lifecycle, user funnels, A/B testing, and cohort analysis. Bonus: Exposure to Python, R, or basic scripting for data processing. Soft Skills: Excellent analytical and problem-solving skills. Strong communication and storytelling abilities—able to translate data into strategic insights. Proactive attitude with a willingness to own initiatives and drive improvements. Keen interest in product design, user experience, and tech innovation. What you will be doing: Collaborate with Product Managers to define key metrics, success criteria, and feature adoption benchmarks. Analyze platform usage, customer behavior, and market data to discover pain points and opportunity areas. Generate and maintain weekly/monthly product reports and dashboards for cross-functional teams. Design and evaluate A/B tests, feature rollouts, and experiments to improve user engagement and retention. Work with the Engineering team to ensure accurate data tracking and event instrumentation. Monitor product KPIs and proactively raise red flags for anomalies or unexpected trends. Participate in roadmap discussions, contributing insights backed by data. Assist in user segmentation and support marketing and CS teams with insights for personalized communication and retention strategies. Assist on any other related to the product development or management if required. Top reasons to work with us: Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Job Type: Full-time Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Flexible schedule Leave encashment Provident Fund Schedule: Day shift Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

The Role- As an AI Engineer , you will be responsible for building and optimizing AI-first solutions that power BotPenguin’s conversational and Agentic capabilities. You will work on LLM integrations, NLP pipelines, and machine learning models, while collaborating with cross-functional teams to deliver intelligent experiences at scale. This is a high-impact role that combines engineering, research, and deployment skills to solve real-world problems using artificial intelligence. What you need for this role- Education: Bachelor's or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline. Experience: 2–5 years of experience working in AI/ML or related software engineering roles. Technical Skills: Strong proficiency in Python and libraries such as scikit-learn, PyTorch, TensorFlow, Transformers (Hugging Face). Hands-on experience with LLMs (OpenAI, Claude, LLaMA) and building AI agents using API integrations. Experience working with NLP tasks (intent classification, text generation, embeddings, summarization). Familiarity with Vector Databases like Pinecone, FAISS, Elastic Vector DB. Understanding of Prompt Engineering, RAG (Retrieval-Augmented Generation), and embedding generation. Proficiency in building and deploying ML models via Docker/Kubernetes or cloud services like AWS/GCP. Experience with version control systems (GitLab/GitHub) and working in Agile teams. Soft Skills: Strong analytical thinking and problem-solving capabilities. Passion for research, innovation, and applying AI to real-world use-cases. Excellent communication skills and the ability to collaborate across departments. Attention to detail with a focus on model accuracy, explainability, and performance. What you will be doing- Design, build, and optimize AI-powered chatbot features and virtual agents using state-of-the-art models. Collaborate with the Product, Backend, and UI teams to integrate intelligent workflows into the BotPenguin platform. Build, evaluate, and fine-tune language models and NLP components tailored to user use-cases. Implement context-aware chat solutions using embeddings, vector stores, and retrieval mechanisms. Create internal tools for prompt testing, versioning, and debugging AI responses. Monitor model performance metrics such as latency, hallucination rate, and user satisfaction. Explore research papers, open-source innovations, and contribute to rapid experimentation. Write clean, modular, and testable code along with clear documentation for future scalability. Any other development related tasks as required for BotPenguin. Guiding, reviewing the code written by junior members in the team. Top reasons to work with us- Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Job Type: Full-time Pay: ₹300,000.00 - ₹800,000.00 per year Benefits: Flexible schedule Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: AI: 2 years (Required) Work Location: In person

We are looking for a highly skilled and experienced AI/ML Engineer with deep expertise in Generative AI, LLMs, small language models, AI agents, chatbots, and automation workflows. The ideal candidate will have a strong background in developing and deploying AI solutions, particularly in agentic AI tools such as Make.com, n8n, and other automation platforms. You will play a key role in building intelligent, scalable, and efficient AI-driven applications that integrate advanced AI models into real-world business use cases. Key Responsibilities: Design, develop, and deploy AI models focusing on Generative AI, LLMs, small language models, and AI agents for automation and chat-based applications. Develop and implement autonomous AI agents capable of handling real-time decision-making and workflow automation. Integrate AI solutions into products, leveraging tools like Make.com, n8n, and similar automation frameworks for seamless workflows. Optimize AI models for efficiency, scalability, and real-world application in production environments. Develop and fine-tune LLMs and small language models tailored for specific business needs. Implement AI-powered automation for customer support, process optimization, and intelligent decision-making. Collaborate with data scientists, engineers, and product managers to define AI-driven solutions that enhance business operations. Ensure high-performance AI models by implementing best practices in data processing, model training, evaluation, and deployment. Mentor junior AI engineers and contribute to knowledge sharing within the team. Stay ahead of the curve by researching emerging AI trends and evaluating their potential impact on business strategies. Required Skills and Experience Experience: 2 years of hands-on experience in AI/ML development, with a strong focus on Generative AI, LLMs, and automation workflows. Proven track record of building and deploying AI-powered chatbots, AI agents, and workflow automation tools. Technical Expertise: Strong programming skills in Python (preferred) and experience with AI/ML frameworks like TensorFlow, PyTorch, Keras, and Scikit-learn. Experience with LLM fine-tuning, model compression, and small language models for efficiency. Familiarity with Make.com, n8n, LangChain, AutoGPT, or other agentic AI tools for automation. Strong understanding of NLP, conversational AI, and chatbot development. Experience in cloud platforms like AWS, Google Cloud, or Azure for AI model deployment. Knowledge of vector databases, embeddings, and retrieval-augmented generation (RAG) techniques. Experience with big data technologies such as Hadoop, Spark, or similar is a plus. Preferred Qualifications: Experience integrating AI models into business workflows to enhance automation and efficiency. Familiarity with API development and integrations to connect AI services with other systems. Exposure to MLOps and AI model lifecycle management. Knowledge of prompt engineering and AI model optimization techniques. Job Type: Full-time Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Provident Fund Schedule: Day shift Experience: AI/ML : 2 years (Required) Work Location: In person

Job Title: .NET Developer with Generative AI Experience Experience: 4 years in .NET, 1+ year in AI/ML (preferably Generative AI) Job Summary: We are seeking a talented and forward-thinking .NET Developer with hands-on experience in Generative AI technologies to join our innovative development team. The ideal candidate will have a strong foundation in .NET development and practical exposure to AI models, tools, or APIs such as OpenAI, Azure AI, or Hugging Face. You will work on cutting-edge applications that integrate traditional software development with AI-powered features. Responsibilities: Design, develop, and maintain scalable .NET applications (C#, ASP.NET Core, MVC, Web APIs). Integrate Generative AI APIs/models (OpenAI GPT, Azure OpenAI, etc.) into applications. Collaborate with data scientists or AI engineers to deploy and optimize AI models. Implement prompt engineering techniques to fine-tune generative AI outputs. Work with Azure services (Azure Functions, Logic Apps, AI Studio, etc.). Ensure application performance, scalability, and security. Write clean, maintainable, and testable code with best practices. Participate in code reviews, team meetings, and R&D for new AI features. Required Skills & Experience: Strong programming skills in C#/.NET Core and experience with RESTful APIs. Good knowledge of front-end technologies (React, Angular, or Blazor is a plus). Exposure to Generative AI APIs like OpenAI (ChatGPT, DALL·E, etc.) or Hugging Face. Experience working with Azure Cognitive Services , Azure AI Studio, or similar platforms. Basic understanding of machine learning concepts and prompt tuning. Familiarity with JSON, API integration, and third-party libraries. Strong problem-solving, debugging, and analytical skills. Excellent communication and teamwork abilities. Preferred Qualifications: Experience in deploying AI-based applications in production environments. Knowledge of vector databases (e.g., Pinecone, Redis, or ChromaDB). Hands-on with chatbot frameworks or voice assistants. Microsoft certifications in Azure or AI are a plus. Education: Bachelor’s/Master’s degree in Computer Science, Information Technology, or a related field. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Education: Bachelor's (Preferred) Experience: .NET: 4 years (Preferred) total work: 6 years (Preferred) Work Location: In person

Roles & Responsibilities Job Description We are looking for passionate, enthusiastic Gen AI Developer for DXP Studio role. As a Generative AI (GenAI) Evangelist, you will serve as a bridge between cutting-edge AI capabilities and the strategic goals of our marketing and martech teams. Your role is to identify real-world problems and opportunities within marketing workflows, campaign planning, customer experience, content generation etc and then envision and prototype GenAI-driven solutions, independent of a single technology or vendor stack. Key Responsibilities Include Partner with Digital experience Platforms Implementation teams and customer marketing and martech teams to uncover inefficiencies, pain points, and innovation opportunities where GenAI can create value. Ideate, prototype, and evangelize GenAI use cases such as content creation, personalization at scale, campaign optimization, customer journey analysis, etc. Translate business problems into GenAI-powered solutions, regardless of the underlying tech (OpenAI, IBM Watsonx, Google, Meta, open-source models, etc.). Educate and inspire internal stakeholders through demos, workshops, and thought leadership around GenAI capabilities and trends. Stay on the pulse of emerging GenAI tools and applications relevant to marketing (text, image, audio, video generation, chatbot personalization, etc.). Collaborate with engineering, data, and platform teams to evaluate feasibility and assist in pilot deployments. In this role you will report to Solutions Architect and presales consultants and will be responsible for quick PoCs, PoVs and demos. Qualifications Computer Science graduate Experience 0 to 5 years Knowledge of popular languages / frameworks (Java, Python, JavaScript, Node JS, React etc) Credentials of applying Generative AI technologies in practical scenarios. Hands-on experience working with GenAI tools (e.g., OpenAI, Midjourney, Adobe Firefly, Claude, DALL·E, IBM watsonx, etc.). Experience identifying business use cases and turning them into AI-powered workflows or prototypes (e.g., using prompt engineering, low-code/no-code AI tools, or APIs). Proven ability to communicate complex technical ideas to non-technical audiences. Desirable Skills Understanding of Marketing technologies and platforms Participation in GenAI bootcamps, online certifications (Coursera, LinkedIn Learning, etc.), or hackathons is a plus. Previous work with marketing or creative teams is highly preferred. Soft Skills Curious Problem-Solver: You ask the right questions, challenge assumptions, and think creatively about applying technology in new ways. Strong Communicator: Comfortable presenting to marketing leaders and simplifying technical details for varied audiences. Empathetic Listener: Able to understand the needs of marketing professionals and translate them into AI-enabled opportunities. Adaptable & Tech-Agnostic: Can evaluate and work across multiple GenAI platforms or vendors without attachment to a single stack. Self-Starter: Can work independently, take initiative, and drive projects from concept to outcome with minimal oversight. Collaborative Mindset: Enjoys working cross-functionally and knows how to influence without authority. Experience 3-4.5 Years Skills Primary Skill: Data Science Sub Skill(s): Data Science Additional Skill(s): Data Science About The Company Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP). Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru. Show more Show less

With over 20+ years of experience in the IT landscape, we at Saxon.AI have been at the forefront of delivering the transformative power of data, AI & automation to enterprises of all sizes. Our industry knowledge, diverse skill sets, and next-generation technology applied to each business challenge ensure our customer's technology initiatives are deployed, embraced, and scaled for maximum ROI. Whether it's an actionable dashboard, chatbot, intelligent document processing, or an intelligent enterprise app, we'll help you make the right technology choice with the best-fit application process to drive adoption across your business. By building and transferring digital skills, expertise, and ideas from our innovation ecosystem, we constantly evolve and stay relevant with a learn-it-all culture and continuous . Our core DNA is building the technical aspects of a firm’s digital evolution with the power of 4A - Analytics, Apps, AI, and Automation. Role : Junior Web Developer Location: Hyderabad(WFO) Need Someone – Immediate Joinees Experience : 1-4yrs Job Summary: We are looking for an enthusiastic Junior Web Developer with a focus on WordPress to assist in the development, maintenance, and optimization of our WordPress-based websites. The ideal candidate will have foundational skills in web development, a keen interest in WordPress, and a desire to grow their technical expertise in a collaborative environment. Key Responsibilities: · Develop and maintain WordPress websites, ensuring functionality, performance, and responsiveness. · Customize WordPress themes and plugins to meet requirements. · Collaborate with designers and developers to implement website features and enhancements. · Write clean, efficient, and well-documented code using HTML, CSS, and jQuery. · Troubleshoot and resolve website issues, including bugs, performance bottlenecks, and compatibility problems. · Assist in optimizing websites for speed, SEO, and user experience. · Stay updated on WordPress updates, best practices, and emerging web development trends. Experience: 1-2 years of experience in web development, preferably with WordPress. Required Skills: · Hands-on experience with WordPress, including configuration and troubleshooting. · Proficiency in HTML and CSS for building and styling web pages. · Working knowledge of jQuery for adding interactivity to websites. · Familiarity with WordPress themes and plugins, including configuration and troubleshooting. · Basic understanding of responsive design principles and cross-browser compatibility. · Strong problem-solving skills and attention to detail. · Ability to work collaboratively in a team environment and communicate effectively. · Eagerness to learn and adapt to new technologies and tools. Preferred Skills (Optional): · Experience with PHP and MySQL for WordPress backend development. · Familiarity with version control systems (e.g., Git). · Basic knowledge of SEO best practices. · Exposure to front-end frameworks or libraries (e.g., Bootstrap). Show more Show less

We are seeking a Data Scientist with 2 to 5 years of experience to join our AI/ML team. The ideal candidate will work under the guidance of a team lead to develop and implement machine learning solutions, with a focus on Natural Language Processing (NLP) and generative AI applications. Key Responsibilities: Develop and maintain NLP models and chatbot solutions under the direction of the team lead Implement machine learning algorithms and deep learning models using Python Process, clean, and validate data to ensure high-quality model inputs Create and optimize generative AI solutions for various business applications Collaborate with team members to improve existing models and develop new solutions Document technical processes and maintain codebase Participate in code reviews and team discussions Debug and troubleshoot models to improve performance Monitor model performance and implement necessary updates Prepare and briefing for client presentation Candidate Specification: Bachelor's degree in Computer Science, Data Science, or related field 2+ years of professional experience in data science or machine learning Experience with large language models and transformer architectures Familiarity with chatbot development using RASA (preferable) or other platform Knowledge of MLOps practices and tools Familiarity with cloud platforms (AWS/Azure/GCP) Knowledge on REST APIs Background in implementing production-grade ML solutions Strong proficiency in Python programming Hands-on experience with NLP libraries and frameworks (e.g., NLTK, spaCy, Transformers) Experience with machine learning frameworks (e.g., TensorFlow, PyTorch, scikit-learn) Knowledge of chatbot development and conversational AI Understanding of generative AI concepts and applications Familiarity with version control systems (e.g., Git) Strong analytical and problem-solving skills Technical Skills: Programming Languages:Python (required) ML/AI Frameworks: TensorFlow, PyTorch, scikit-learn NLP Tools: NLTK, spaCy,Hugging Face Transformers Version Control: Git Data Processing: Pandas, NumPy Development Tools: VS Code Soft Skills: Excellent oral and written communication skills Good at client interaction and client communication Presentation skill Good comprehension and articulator Strong team player with ability to take direction from lead Detail-oriented approach to problem-solving Ability to work in a fast-paced environment Good time management skills Eagerness to learn and adapt to new technologies Perks and Benefits: 5 days working Good work environment Great learning opportunity Work life balance

Company Description Punctuations is a fast-growing AI-focused technology company that specializes in chatbot development, AI vision, and content generation using large language models (LLMs). Our mission is to empower clients through intelligent automation and data-driven solutions. We are a team of engineers and innovators who thrive on solving complex problems and delivering measurable impact. Role Description We are seeking a highly skilled Java Software Engineer to join our on-site team in Vasai (Mumbai). This is a full-time position for a candidate who is passionate about backend development, architecture design, and delivering scalable solutions. You will be responsible for leading Java-based development efforts, collaborating with cross-functional teams, and mentoring other developers. Requirements 3+ years of professional experience in Java development Strong expertise in Spring Boot , JPA , and Microservices architecture Proficiency in Java 19 or higher Hands-on experience integrating with external APIs Experience with Elasticsearch for full-text search and analytics use cases Solid understanding of SQL and hands-on with PostgreSQL or similar RDBMS Excellent problem-solving skills and attention to detail Strong communication skills and ability to work independently Nice to Have Exposure to containerization (Docker, Kubernetes) Basic understanding of cloud platforms like Azure or AWS If you're a motivated individual who is passionate about building high-quality software and wants to work in a collaborative and innovative environment, we would love to hear from you. If you prefer to email your CV, please send it to careers@punctuations.ai . Show more Show less

Job Description Should have experience in Java, JavaScript, JSP, JSF, J2EE, Grammar, EJB, MDB, VXML, XML, REST/SOAP Integration Should have experience in in Voice XML Should have experience in in Agile methodology with preferred experience in SAFe methodology Preferred Viecore Framework Preferred ETL, JCL, COBOL Preferred Experience Working With DevSecOps, GitHub, RTC, Automation Tools. Preferred experience in Call Center Technologies like AVAYA, CISCO, Chatbot etc. Skills Required Preferred knowledge and/or experience working in SalesForce. RoleJava Developer Industry TypeIT/ Computers - Software Functional AreaIT-Software Required Education B. COM, B. Sc., B. Tech CSE, B. TECH ECE, B. Tech., B.C.A, B.E., bachelor of arts, Bachelor of Engineering, Bachelors degree Employment TypeFull Time, Permanent Key Skills AGILE METHODOLOGIES AVAYA ACD CISCO J2EE JAVA SPRING SPRINGBOOT HIBERNATE Other Information Job CodeGO/JC/098/2025 Recruiter NameMithra Dayalan Show more Show less

Roles and Responsibilities: Translating business requirements into analytical solutions Do hands-on data analysis, using statistical techniques Design and implement AI/ML solutions using advanced frameworks and technologies, ensuring scalability, efficiency, and alignment with business goals. Develop and optimize GenAI frameworks like AutoGen, and NLP models tailored to specific use cases. Build and deploy production-ready RAG (Retrieval-Augmented Generation) systems, chatbots, and other AI-driven applications using OpenAI APIs, Ollama, Llama, and llamaparse. Leverage Azure cloud services along with event-driven architecture in Python, to deliver high-performing AI solutions. Apply advanced prompt engineering techniques, including Chain of Thought (CoT) prompting, for enhancing AI model interactions. Use Docker effectively, including executing Docker commands for containerization and deployments in cloud environments. Ensure solutions adhere to best practices in system design, addressing trade-offs, security, performance, and efficiency. Performs code reviews and regression tests as well as triages and fixes issues to ensure the quality of code. Collaborates with others inside the project team to accomplish project objectives. Lead a lean team of senior and associate software engineers and data scientists. Communicate complex technical concepts effectively to both technical and non-technical stakeholders. Qualifications: Bachelor’s/Master’s degree in Engineering, Information Systems, Statistics, Math, Computer Science or related field and 6+ years of engineering work experience. 5+ years of hands-on experience with AI/ML frameworks (e.g., PyTorch, TensorFlow) and programming in Python. Proficiency in Python (mandatory). Skill Set; NLP, NLU, NLI Experience working with both structured and unstructured data. Demonstrated experience with RAG systems, chatbot development, and working with GenAI technologies like LLM fine-tuning and OpenAI APIs. Deep understanding of Autogen components and advanced NLP techniques. Familiarity with best practices in system design, including security, performance optimization, and scalability. Show more Show less

Senior AI/ML Engineer Experience: 5+ years Mode of Engagement: Full-time / Part-time No of Positions: 2 Educational Qualification: B.E./B.Tech/M.E./M.Tech in Computer Science, AI/ML, or related field Industry: IT – AI/ML Services Notice Period: Immediate or 15 days preferred What We Are Looking For: Experience in Chatbot agents, agents which can read data and detect issues/risk/modify data as per input and document data extraction - accurately extract required data from pdf even input pdf is inconsistent Strong experience (5+ years) in backend development using Python (preferred), Java, or Node.js. 2+ years of hands-on experience building LLM-powered applications and LLM agents. Expertise in AI/ML system architecture including Model Context Protocol (MCP) and agent-based reasoning. Proven track record with Docker, Kubernetes, and cloud-based deployment of ML models. Strong collaboration, communication, and problem-solving abilities. Responsibilities: Design, develop, and deploy LLM-based applications and intelligent agent systems. Architect MCP systems to orchestrate interactions between LLMs, APIs, and databases. Containerize AI/ML models and manage deployments using Docker and Kubernetes. Develop and maintain scalable backend systems and data integration. Collaborate with cross-functional teams on technical specifications and product goals. Stay up to date with advancements in LLMs, planning frameworks, and agent tools. Troubleshoot AI models or deployment issues and ensure high availability of systems. Mentor junior engineers and contribute to team-wide knowledge-sharing. Qualifications: Bachelor’s or master's in computer science or relevant technical discipline. 5+ years in backend software development; 2+ years in LLM technologies. Experience with agent-based frameworks like LangChain, LlamaIndex, or AutoGen. Solid foundation in container orchestration and CI/CD using Docker & Kubernetes. Familiarity with MLOps tools like MLflow, Kubeflow, or Seldon Core is a plus. Cloud experience (AWS/GCP/Azure) preferred; Git proficiency required. Added advantages: publications, open-source contributions, or fine-tuning LLMs. Show more Show less

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Gurgaon, Haryana, India . Minimum qualifications: Bachelor's degree in Computer Science or equivalent practical experience. 3 years of experience in computational linguistics or engineering. Experience in working with customers, executives, and technical leads. Experience in building chatbots or voicebots. Preferred qualifications: Experience with launching chatbot or voicebot applications. Experience building cloud-based conversational AI solutions. Experience with natural language processing and related concepts. Excellent leadership and collaboration skills in the field of AI or Machine Learning. Excellent communication, presentation and problem solving skills. About the job As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships. You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Build virtual agent solutions on Google’s core conversational AI platforms such as Dialogflow. Work with customer technical leads, client executives, and partners to scope, manage and deliver successful implementations of Contact Center AI solutions becoming a trusted advisor to decision makers throughout the engagement. Interact with sales, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines for successful client outcomes. Advocate for customer needs in order to overcome adoption blockers and drive new feature development based on your field experience. Propose solution architectures and manage the deployment of cloud based virtual agent solutions according to customer requirements and implementation best practices. Travel approximately 30% of the time for client engagements. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Gurgaon, Haryana, India . Minimum qualifications: Bachelor's degree in Computer Science or equivalent practical experience. 3 years of experience in computational linguistics or engineering. Experience in working with customers, executives, and technical leads. Experience in building chatbots or voicebots. Preferred qualifications: Experience with launching chatbot or voicebot applications. Experience building cloud-based conversational AI solutions. Experience with natural language processing and related concepts. Excellent leadership and collaboration skills in the field of AI or Machine Learning. Excellent communication, presentation and problem solving skills. About the job As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships. You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Build virtual agent solutions on Google’s core conversational AI platforms such as Dialogflow. Work with customer technical leads, client executives, and partners to scope, manage and deliver successful implementations of Contact Center AI solutions becoming a trusted advisor to decision makers throughout the engagement. Interact with sales, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines for successful client outcomes. Advocate for customer needs in order to overcome adoption blockers and drive new feature development based on your field experience. Propose solution architectures and manage the deployment of cloud based virtual agent solutions according to customer requirements and implementation best practices. Travel approximately 30% of the time for client engagements. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

About the Role We are looking for a highly skilled and proactive Tech Lead to join our Conversational AI team , with a specific focus on the Kore.ai platform . This role requires hands-on experience in designing, developing, and deploying enterprise-grade virtual assistants and chatbot solutions using Kore.ai platform. As a Tech Lead, you will be responsible for leading a team of developers, working closely with business stakeholders, solution architects, and project managers to deliver scalable and intelligent conversational experiences. Key Responsibilities Lead the end-to-end technical implementation of chatbot/virtual assistant solutions using the Kore.ai platform . Collaborate with business analysts, UX designers, and product owners to define conversation flows, intents, and use cases. Design scalable and reusable bot architectures for enterprises, incorporating NLU, integrations, and omnichannel deployment. Guide the team in configuring NLP training, dialog flows, scripts, and backend integrations. Integrate chatbots with enterprise systems (CRM, ERP, ticketing platforms, etc.) using RESTful APIs or middleware. Drive best practices in bot performance optimization, error handling, fallback strategies, and analytics. Conduct code reviews, mentor junior developers, and ensure adherence to coding and design standards. Coordinate with QA teams to ensure robust testing and smooth go-lives. Maintain detailed documentation and ensure knowledge sharing within the team. Stay updated with the latest features in Kore.ai and Conversational AI trends to guide innovation. Required Skills & Qualifications 5–10 years of experience in software development, with 4–6 years in building Conversational AI solutions. Minimum 5+ Years experience working on Kore.ai platform Strong hands-on experience with the Kore.ai platform (Bot Builder, XO Platform, Digital Forms, Dialog Tasks, etc.). Proficiency in JavaScript, Node.js , and REST APIs. Experience in using LLMs to enable human like free flow conversations integrated with enterprise systems Good understanding of NLU/NLP concepts , entity extraction, and intent recognition. Hands-On experience in designing and delivering chatbots and voicebots Experience integrating bots with enterprise systems like Salesforce, SAP, ServiceNow, etc. Familiarity with RPA platforms , speech-to-text and text-to-speech technologies is a plus. Exposure to omnichannel deployment (Web, WhatsApp, MS Teams, Voice, etc.). Excellent problem-solving skills, attention to detail, and the ability to lead and collaborate across cross-functional teams. Strong verbal and written communication skills. Preferred Qualifications Kore.ai Certification (Developer or Architect level) is a strong plus. Experience working in BFSI, Healthcare, Travel or Telecom domains. Knowledge of cloud platforms (Azure, AWS, GCP). Agile/Scrum delivery experience. Show more Show less

What is Findem: Findem is the only talent data platform that combines 3D data with AI. It automates and consolidates top-of-funnel activities across your entire talent ecosystem, bringing together sourcing, CRM, and analytics into one place. Only 3D data connects people and company data over time - making an individual’s entire career instantly accessible in a single click, removing the guesswork, and unlocking insights about the market and your competition no one else can. Powered by 3D data, Findem’s automated workflows across the talent lifecycle are the ultimate competitive advantage. Enabling talent teams to deliver continuous pipelines of top, diverse candidates while creating better talent experiences, Findem transforms the way companies plan, hire, and manage talent. Learn more at www.findem.ai About the Role: We are seeking a Manager, Search Optimization to join our data operations team at Findem. In this role, you will combine analytics, research expertise, and a strategic mindset to help build the most powerful recruiting search engine in the world. Your efforts will empower users to search more efficiently and discover the most relevant candidates. Responsibilities Attribute creation operations (35% of manager time, 50% of team time) manage net new requests (incl. coordinating new data requests with Engineering) survey coverage across samples of JDs recall/negative testing and precision own QA service ad hoc query usage analytics requests Evaluate job description translation (15% of manager time, 15% of team time) from JD from lookalike from free text initiation Evaluate chatbot interactions (10% of manager time, 10% of team time) recommendations Evaluate search result relevance (attribute matches as baseline; results in terms of user timing, activity clicks and shortlists, user perception) (25% of manager time, 25% of team time) mechanical turk / scale.ai to label relevance (or Research?) algorithm changes (eg always weight titles higher?) Reporting / proselytizing /administrative (15% of manager time, 0% of team time) Skill Requirements Expertise in advanced Excel functions, bonus points for NoSQL or SQL expertise Strong analytical skills with the ability to synthesize complex data into actionable business insights Proven experience conducting market research and competitive analysis to inform strategic decisions Excellent communication skills (written and verbal), with the ability to present complex findings in a clear and impactful manner A collaborative mindset, thriving in a fast-paced, cross-functional work environment WORK EXPERIENCE: 5-8 years of experience in research, data analysis, or a related role, ideally within a technology or SaaS environment.Background in driving improvements in AI/ML search products Experience with startups and private equity (PE & VC)principles EDUCATION REQUIREMENTS -A Bachelor’s Degree Or Equivalent Preferred Equal Opportunity As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, protected veteran status or any other legally-protected characteristic. Show more Show less

Senior Artificial Intelligence Engineer, having expertise in Chat-bot development and implementation. Job Location : Remote Experience Range : 4 to 6 Years Job Description Design, build, and deploy scalable generative AI models for real-world applications. Lead research and development of advanced techniques in NLP, computer vision, and multimodal AI. Optimize large language models (LLMs) for performance and cost-efficiency. Collaborate with cross-functional teams to integrate AI models into products. 4-6 years of experience in machine learning, with a focus on generative models. Proven track record of building and deploying AI models in production. Experience leading projects and mentoring junior engineers. Nice-to-Haves Experience with RLHF (Reinforcement Learning from Human Feedback) for fine-tuning models. Familiarity with vector databases and retrieval-augmented generation (RAG) techniques. Experience in chat bots, voice agents, data science is must (ref:hirist.tech) Show more Show less