1136 Chatbot Jobs - Page 3

🔍 Position: Field Sales Manager– IT Sales 📍 Location: Jaipur 💼 Type: Full-time | On-ground Role 🕰 Experience: 0–3 years (Freshers with good communication skills can apply) ⸻ 🧠 About the Role We’re looking for dynamic, self-motivated Field Sales Executives to join our growing IT sales team. Your mission will be to generate leads, build relationships, and close deals by visiting local businesses, hospitals, clinics, schools, coaching institutes, gyms, retailers, and service-based SMEs across Jaipur. ⸻ 🎯 Key Responsibilities • Visit 20–25 potential clients per day within assigned areas • Generate leads by pitching our IT services and SaaS solutions • Build relationships with decision-makers (owners, admins, managers) • Conduct on-site product demos or schedule virtual meetings for technical closures • Share daily lead reports and client feedback • Distribute brochures, set up mini stalls or displays if needed • Collaborate with digital marketing or telecalling teams for follow-ups • Work on geo-targeted zones (e.g., Malviya Nagar one week, Mansarovar next) ⸻ 💡 You’ll be Targeting • Hospitals, Clinics, Diagnostic Labs • Schools, Coaching Institutes, Play Schools • Salons, Spas, Gyms, Fitness Studios • Retail Stores, Boutiques, Mobile Shops • Real Estate Agents, Builders, Interior Designers • Cafés, Restaurants, Bakeries • Local Manufacturing Units and SMEs ⸻ ✅ What You Need • Excellent communication and persuasion skills • Strong networking and rapport-building abilities • Ability to work independently and meet weekly targets • Two-wheeler, Laptop and smartphone (mandatory) ⸻ 💰 What You Get • Fixed Salary + Lucrative Commission • Monthly performance bonuses • Field allowance for travel • Opportunity to grow into team leader role as city expands ⸻ 🛠 Products You’ll Sell: • Business websites & e-commerce stores • Custom software (CRM, Billing, HRMS, etc.) • Digital marketing & lead generation packages • AI automation and chatbot solutions • Smart integrations for medical, education, and retail sector

About Us Screen Andragogy Platforms is a technology management solutions company for the screen industries. We empower industry professionals, organizations, and educational institutions with tools and data-driven insights. Committed to innovation, we leverage advanced analytics to uncover actionable intelligence that drives success across every stage of the creative process. From analyzing market trends and audience preferences to optimizing production and distribution strategies, our research provides unparalleled depth to inform strategic decision-making. Job Overview We are looking for a Product Growth & AI Analytics Specialist to drive AI-powered growth strategies, user engagement analytics, and data-driven decision-making. This role requires expertise in AI model training, prompt engineering, and AI-driven market analytics to optimize product adoption and user retention. The candidate should have a strong understanding of AI customization, audience segmentation, and data-driven insights to enhance the product lifecycle. to join our team for a 6-month internship .Based on your performance, there is potential for a full-time position upon successful completion of the internship Key Responsibilities 🔹 AI-Driven Product Growth & Market Analytics Assist in developing AI-powered user acquisition, retention, and monetization strategies. Work with AI models to analyze user behavior, engagement patterns, and feature adoption. Support in structuring data-driven product marketing, pricing, and go-to-market (GTM) strategies. 🔹 AI Training & Customization for Growth Assist in training AI models to predict user churn, optimize pricing models, and personalize recommendations. Learn to customize AI for product growth, A/B testing, and predictive user analytics. Work on AI-powered automation for customer segmentation, growth experiments, and campaign optimization. 🔹 AI & Data-Driven Business Intelligence Analyze product performance metrics using AI-powered business intelligence tools. Assist in data visualization, dashboard creation, and AI-powered trend analysis. Train AI models to forecast user growth, engagement, and revenue trends. 🔹 Prompt Engineering & AI-Powered Insights Learn how to design AI prompts for product recommendations and automated user interactions. Assist in refining AI-generated product suggestions, feature adoption strategies, and user surveys. Work on AI-driven chatbot training for automated product support and feedback collection. 🔹 Experimentation & AI-Driven Growth Hacking Assist in running AI-powered A/B tests, growth experiments, and funnel optimizations. Work on AI-generated insights for customer lifetime value (CLV) and user behavior modeling. Support AI-powered demand forecasting and pricing optimization models. Required Qualifications Education & Certifications Bachelor’s or Master’s degree in Business Analytics, Data Science, AI/ML, Economics, or a related field. AI/ML Certifications (Google Data Analytics, OpenAI GPT Engineering, AI in Business Strategy) preferred. Internship experience in AI analytics, product growth, or business intelligence is a plus. Technical Skills Basic understanding of AI-powered product growth tools. Knowledge of AI-driven A/B testing and user behavior analytics. Experience or coursework in AI-powered analytics platforms (Google Analytics AI, Mixpanel, Amplitude, etc.). Interest in prompt engineering for AI-based user engagement and personalization. Willingness to learn AI agent customization for data-driven decision-making. Industry Experience 0–3 years of experience in product analytics, AI-powered growth strategies, or data-driven marketing. Strong interest in AI-driven user engagement and predictive analytics. Passion for leveraging AI for business intelligence and product innovation. Interview Process Round 1: AI & Analytics Knowledge Assessment Round 2: Technical & Problem-Solving Interview Round 3: Behavioral & Strategy Interview How to Apply: Submit your resume, portfolio, and any relevant product Growth or AI analytics projects to this link. We look forward to seeing how your expertise in market research and AI-driven insights can help shape the future of the screen industries!

Partnership Manager Experience : 4.00 + years Salary : Confidential (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Office (Mumbai) Placement Type : Full time Permanent Position (*Note: This is a requirement for one of Uplers' client - Haptik) What do you need for this opportunity? Must have skills required: Partnerships Haptik is Looking for: What we want to accomplish and why we need you? Haptik is one of the world's largest Conversational AI companies, having reached over 500 million devices, and processed over 4+ billion conversations to date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 250-member strong team, including some of the finest minds in Artificial Intelligence, Haptik is truly poised to lead the Conversational AI revolution. We are making it easy for businesses to engage with the customers on whatsapp and supporting a range of functionalities that makes defining target segments, engaging with them, and re-engaging with them easy and fruitful. We are also building bots for all sizes, big and small - come and join us! We are a full-stack conversational AI company from building products to delivering bots for our clients. You should be someone who loves software and can communicate its impact with ease to customers of all kinds. You should be someone who cares deeply about clients and is a master of follow-throughs and sales closures. We expect the business development manager to nurture all inbound leads and identify the right opportunities where Haptik’s conversational AI solutions can benefit the clients. Your ability to solve and identify the right product fit that addresses the client’s problem will differentiate you from the rest. What will you do every day? You will be responsible for growing partnerships in several target regions. You will conduct extensive outreach and solicit partners who can resell our products, integrate with our products, and refer clients to us. You will demonstrate the ability to walk prospective partners through our product offerings and partnership models and guide them through the process of becoming a partner. You will also actively manage the signed partners by keeping them up to date on product and pricing changes as well as keeping them engaged with us and get business from them. We’re looking for an energetic, creative, and entrepreneurial individual who can help us expand and empower our partner network. You will talk to prospective partners in India and in several other geographies and discern their potential ○ You will own end-to-end partner onboarding and enablement and set shared goals with them ○ Generate leads through existing clients and ensure sales and revenue generation ○ You will think creatively and come up with incentives, events, and other opportunities for us to expand and strengthen our partner network ○ You will maintain a relationship with all the partners and unblock any hurdles they might face in selling our products ○ You will understand the landscape and help shape the strategy around partnerships going forward from a geographic and strategic standpoint Education/ Skills ○ Must at least be a graduate of a reputed university ○ MBA in Marketing is an added advantage ○ 4-5 years of experience in Consulting, Customer Success, and Strategy roles ○ Excellent written and verbal communication skills ○ Self-starter who can own relationships and proactively build on them ○ Proficient in PowerPoint, Excel, Word ○ An entrepreneurial and creative generalist who can multitask and switch contexts easily ○ Hands-on experience in LinkedIn Sales Navigator and the ability to visualize data will be an added advantage Industry Preferred Tech/ SaaS Tell Me More About Haptik On a roll: Announced a major strategic partnership with Jio. Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30, and MIT 35 Under 35 Innovators. Great culture: The freedom to think and innovate defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks not to get too worked up. Huge market: Disrupting a massive, growing chatbot market. The global market is projected to attain a valuation of US $0.94 bn by the end of 2024 progressing from US $0.11 bn earned in 2015. Great customers: Businesses across industries - Samsung, HDFCLife, and Times of India are some that have relied on Haptik's Conversational AI solutions to engage, acquire, service, and understand customers. Impact: A fun and exciting start-up culture that empowers its people to make a huge impact. Working hard for things that we don't care about is stressful, but working hard for something we love is called passion! At Haptik we passionately solve problems to be able to move faster and don't shy away from breaking things! Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Imagine a world where customer support isn't bogged down by inefficiency and mediocrity. In many companies, support engineers are often stuck in a cycle of repetitive tasks, or find themselves out of depth with complex issues. Over 60% of tickets get escalated simply because the initial support lacks the necessary skills to solve them. At Trilogy, we're breaking the mold. With a portfolio of over 100 enterprise software products, we've revolutionized customer support using advanced AI. Our AI-driven chatbot handles routine issues, leaving only the most challenging problems for our engineers. This means every ticket you handle is unique, demanding creative and innovative solutions. Here, there's no time for leisurely learning. If you require constant supervision, struggle with self-directed learning, or ask questions that could be easily answered with a little research, this role might not be for you. Success here demands a proactive attitude, swift adaptability, and a strong drive to solve problems independently. If you're ready to rise to the challenge and tackle the toughest customer support issues, this role offers an unparalleled opportunity for growth. You'll gain extensive technical expertise across a vast product range and contribute to Trilogy's reputation for excellence. If you're prepared to push your boundaries, we encourage you to apply. What You Will Be Doing Utilize AI-enhanced systems to resolve complex customer tickets, applying your human expertise where AI falls short, and enhancing AI capabilities in the process. What You Won’t Be Doing Spending two months getting up to speed; you'll be expected to master several products within the first month, an admittedly ambitious goal. Relying heavily on managers for assistance; if you're unable to independently navigate challenges, this role may prove difficult for you. Senior Technical Support Engineer Key Responsibilities Combine technical human expertise with AI technology to provide outstanding customer support, focusing on intricate issues beyond AI's current capabilities. Basic Requirements Minimum of 4 years' experience in a technical customer support or engineering role. Advanced proficiency in generative AI (e.g., using various AI tools, automating workflows, creating custom GPTs); limited experience with LLMs for basic tasks like research or content generation will not suffice. About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $30 USD/hour, which equates to $60,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-3330-IN-COUNTRY-SeniorTechnica1

The Role As a Product Technical Lead , you will act as the bridge between the product vision and technical execution. You will lead product architecture discussions, define technical roadmaps, and guide engineering teams to deliver high-performance, scalable solutions for our AI chatbot platform – BotPenguin. This is a high-impact role that demands strategic thinking, hands-on development expertise, and leadership skills to align cross-functional teams toward product success. You will be closely working with product managers, senior engineers, AI experts, and business stakeholders. You will also be responsible for conducting code reviews, mentoring junior developers, and ensuring high software quality standards. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation. What you need for this role Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 5 + years of experience in software engineering with at least 2+ years in a technical leadership role. Technical Skills: Proven experience in scalable system design and product architecture . Strong understanding of MEAN/MERN Stack technologies. Experience in software architecture planning and low-level design. Ability to define and implement product-level architectural patterns. Ability to create and implement scalable, high-performance solutions. Hands-on experience in backend API development & UI integration. Familiarity with cloud platforms like AWS and containerisation (Docker, Kubernetes). Understanding of AI/ML concepts in development. Knowledge of version control tools like GitLab/GitHub and project management tools like Notion . Soft Skills: Strong analytical mindset, leadership skills, and a passion for mentoring junior developers. What you will be doing Lead technical architecture design and roadmap planning for BotPenguin’s core platform. Work alongside the Product Manager to align product vision with technical execution. Collaborate with engineering teams to translate product requirements into scalable solutions . Design and develop core modules of the platform, especially those related to automation, chat assignment, analytics, and multi-agent support . Implement and enforce technical best practices , coding guidelines, and documentation standards. Evaluate and integrate LLM models, AI agents , and automation tools as per evolving product needs. Ensure performance, security, and scalability of applications across global deployments. Support Customer Success and QA teams with technical issue resolution and RCA . Drive technical discussions, conduct code reviews, and ensure timely feature delivery. Foster a culture of continuous improvement, collaboration, and innovation within the tech team. Collaborate with the Product Team to plan and implement technical solutions for new features. Work closely with Technical Leads & Senior Developers to define software architecture and create low-level designs. Conduct code reviews to ensure adherence to best practices and coding standards. Develop backend APIs and integrate them with frontend applications. Conduct automated unit & integration testing to ensure high code quality. Document technical processes, APIs, and troubleshooting guides. Monitor system performance and suggest improvements to optimize efficiency. Assist the Customer Success Team in resolving technical challenges and enhancing user experience. Mentor junior engineers, providing guidance on best practices and career growth. Any other task relevant to the product that may be needed. Top reasons to work with us Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Job Type: Full-time Pay: ₹1,800,000.00 - ₹2,000,000.00 per year Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Work Location: In person

Job Type: Contract (12 months) Location: Pan India (Preferred: Hyderabad) Experience: 7+ Years Role Overview We are seeking a highly experienced UI/UX Designer specializing in chatbot interfaces and conversational AI , with hands-on expertise in ServiceNow Virtual Agent UI build/customization and Microsoft Teams integration . The ideal candidate will have a strong design portfolio and a deep understanding of user-centered design principles tailored to conversational platforms. 🔧 Key Responsibilities Design and customize UI/UX for ServiceNow Virtual Agent across enterprise applications. Develop intuitive and engaging chatbot interfaces focused on improving user experience. Integrate chatbot systems with Microsoft Teams for seamless cross-platform engagement. Collaborate with cross-functional teams including product owners, developers, and stakeholders. Conduct user research, create wireframes, prototypes, and high-fidelity designs using modern design tools. Advocate best practices for conversational AI design, usability, and accessibility. 🛠️ Required Qualifications 7+ years of experience in UI/UX design, specifically for chatbot interfaces or conversational AI. Strong background in ServiceNow Virtual Agent UI build and customization. Proven experience integrating chatbot solutions with Microsoft Teams. Proficiency in design tools like Adobe XD, Figma, Sketch, etc. Deep understanding of conversational design principles and user psychology. Strong portfolio demonstrating chatbot and conversational AI projects. Excellent communication and team collaboration skills.

About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.youtube.com/watch?v=tASq7Ld0JsQ About The Role We are seeking an entry level AI/ML Engineer to join our dynamic team to build the next gen applications for our global customers. If you are a technology enthusiast and highly passionate, we are eager to discuss with you about the potential role. Responsibilities Assist in developing AI-driven solutions using LLMs and RAG (Retrieval-Augmented Generation). Integrating APIs like OpenAI or LLama. Support the design and testing of AI-enhanced workflows. Implement database interactions (MySQL or PostgreSQL for structured data). Write and optimize Python/ Node.js scripts for the applications. Assist in developing production-grade ML models to enhance customer experience, content recommendation, content generation. Monitor and improve model performance via data enhancement, feature engineering, experimentation and online/offline evaluation. Stay up to date with the latest in machine learning and artificial intelligence and influence AI/ML for the Life science industry. Requirements 1 - 3 years of experience in AI/ML engineering. Strong programming skills in Python (FastAPI, Flask) or Node.js . Exposure to NLP, LLMs, AI APIs (ChatGPT, Perplexity.ai , LangChain, LlamaIndex). Familiarity with RESTful APIs and Graph Databases (Neo4j, ArangoDB). Basic understanding of cloud platforms (AWS, Azure, GCP). Passion for AI, NLP, and chatbot development. Familiarity with MLOps platforms, such as Kubeflow or MLFlow. Familiarity with one or more of the following AI/ML domains: Causal AI, Reinforcement Learning, Generative AI, NLP, Dimension Reduction, Computer Vision, Sequential Models. Bonus: Knowledge of UI frameworks (React, Next.js ). Good to have – Qdrant or equivalent vector databases. Excellent written and verbal communication skills and interpersonal skills. Advanced degree in Computer Science, Machine Learning or related field. We’re on a Mission In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard. Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll Join Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission. We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done. We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward. We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work Our Chennai, Hyderabad and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.

Designs and develops AI-powered chatbots using Kore.AI platform.

Customer Success Engineer - Talking Shops Position Overview We are seeking a Customer Success Engineer to manage the complete customer onboarding cycle for our WhatsApp ecommerce chatbot platform. This role combines technical implementation with customer relationship management, ensuring seamless deployment and customer satisfaction. Key Responsibilities Customer Onboarding & Implementation ● Conduct discovery calls with new customers to understand their business requirements and use cases ● Translate customer requirements into technical specifications for chatbot configuration ● Build and configure bot behavior using our proprietary JSON-based chatbot framework ● Implement custom chatbot solutions tailored to each client's business needs ● Conduct testing and quality assurance before handover to customers Customer Success & Support ● Manage the complete customer onboarding journey from initial consultation to go-live ● Facilitate customer feedback cycles and implement iterative improvements ● Ensure customer satisfaction throughout the implementation process ● Provide technical support and troubleshooting during and after deployment ● Act as the primary point of contact for customers during onboarding phase Documentation & Process Improvement ● Document customer requirements and implementation details ● Maintain configuration documentation and best practices ● Identify opportunities to streamline the onboarding process ● Collaborate with product team on feature requests and improvements Required Qualifications Technical Skills ● Experience with APIs, JSON configuration, or similar technical implementations ● Comfortable working with technical documentation and configuration files ● Basic understanding of chatbot/conversational AI concepts (preferred) ● Proficiency in troubleshooting technical issues and finding solutions Customer-Facing Skills ● Customer-facing

Front End Lead React/Angular JS 7 - 10 YEARS PUNE/BANGALORE/Hyderabad Skills required to contribute: Mandatory frontend web development using Angular and ReactJS Develop and maintain web applications using Angular, ReactJS, TypeScript, ES5/ES6, HTML5, and CSS3/ SASS/SCSS, VueJS/NextJS/NuxtJS Implement responsive and accessible designs following the Atomic Design Model Build reusable library components to enhance development efficiency and maintain a consistent user experience Familiarity with cloud platforms like AWS, Azure, or GCP Collaborate with backend developers to integrate frontend components with APIs and services Optimize application performance, bundle size, and loading speed using tools like Webpack and Module Federation (MFA) Write unit tests using JEST/JASMINE to ensure code quality and maintainability Participate in code reviews and provide constructive feedback to team members Stay up-to-date with emerging frontend technologies and best practices Excellent problem-solving and debugging skills Strong communication and collaboration abilities Ability to work independently and deliver high-quality code within deadlines Good to Have: Experience with backend technologies such as NodeJS, .NET Core, or Java Spring Boot Knowledge of CI/CD pipelines and tools Experience with Docker containers and Kubernetes Contributions to open-source projects or personal side projects

Job summary The Bot Expert is responsible for designing, developing, and maintaining chatbot systems that interact with users in natural language. The position plays a crucial role in creating intelligent, automated conversational experiences that enhance customer service, streamline business processes, and improve user engagement across various platforms. Key Responsibilities The responsibilities for the position include: Design and develop high-quality conversational bots using Google Dialogflow, Yellow.ai, and Kore.ai platforms. Understand and translate business requirements into technical specifications for conversational AI solutions. Implement custom scripting and integration with third-party services to enhance bot functionality. Conduct testing and debugging to ensure bots perform seamlessly across multiple channels. Collaborate with cross-functional teams to incorporate user feedback and continuously improve bot performance. Stay updated with the latest trends and advancements in conversational AI and bot development platforms. Provide technical support and documentation for developed bots. Adhere to laws, regulations, company policies, procedures, internal and external Standards Attend recurrent trainings published by the Client/Company on a regular basis Experience on Copilot Studio is mandatory

Mandatory Skills: RPA, Automation Anywhere, AA, A360 Python SAP Integration / SAP Automation Azure Services Chatbot Required Candidate profile 3yrs min exp required. Onsite (hybrid). Chennai & Bangalore Only.

Job Summary Join our dynamic team as a Systems Engineer where you will leverage your expertise incident management networking to enhance our service desk operations. With a focus on Service Now and Windows you will play a crucial role in ensuring seamless IT support. This role requires rotational shifts and offers a work-from-office model providing an opportunity to grow and make a significant impact. Responsibilities Collaborate with cross-functional teams to design and implement AI-enabled chatbot solutions that improve service desk efficiency. Monitor and manage network infrastructure to ensure optimal performance and reliability. Respond promptly to incident reports utilizing Service Now to track and resolve issues effectively. Provide technical support for Windows-based systems ensuring smooth operation and minimal downtime. Analyze service desk operations to identify areas for improvement and implement strategic solutions. Develop and maintain documentation for system configurations and troubleshooting procedures. Conduct regular system audits to ensure compliance with company policies and industry standards. Assist in the deployment and configuration of new hardware and software as needed. Train and mentor junior team members on best practices and emerging technologies. Participate in rotational shifts to provide 24/7 support coverage for critical systems. Communicate effectively with stakeholders to provide updates on system status and incident resolution. Utilize incident management tools to prioritize and escalate issues as necessary. Contribute to the continuous improvement of service desk processes and procedures. Qualifications Demonstrate proficiency in AI-enabled chatbot technologies and their application in service desk environments. Possess strong networking skills with experience in managing complex network systems. Exhibit expertise in incident management and the use of Service Now for tracking and resolution. Have a solid understanding of Windows operating systems and related technologies. Show experience in service desk operations and the ability to improve service delivery. Display excellent problem-solving skills and the ability to work under pressure. Demonstrate effective communication skills and the ability to work collaboratively in a team environment. Certifications Required ITIL Foundation Certification is a plus.

Job Title: Medical Communications & Information Career Level: D Sub-GCL: D1/D2 /D3 (based on interviews and evaluations) Introduction To Role Are you ready to apply your scientific knowledge and insights to create compelling medical content and communications? Dive into the world of therapeutic areas, healthcare systems, products, disease state management, emerging therapies, and the competitive landscape. Integrate this with your understanding of the regulatory environment to make a real impact! Accountabilities Answer Medical Information requests, including point-and-click, custom, escalated local market inquiries, and call backs. Create and maintain SR databases and chatbot conversations. Align with a primary Therapy Area/product while flexing across multiple tumor types to meet business needs with agility. Collaborate with MCi staff and key stakeholders to provide LTO services and develop scientific content. Support HCPs through high-quality, timely, customer-focused medical information delivery. Contribute to MCi processes to drive operational excellence, efficiency, and digital innovation. Essential Skills/Experience Clinical and healthcare systems expertise Scientific literature evaluation and analysis Scientific/medical writing, communication, and content creation (e.g., MIRs, SRs, chatbot conversations) Strong verbal and written communication skills Strong project management and organizational skills Proficiency in applying technology/platforms Experience developing digital content and/or digital content strategy highly desired Promotional review and/or medical review experience Ability to apply local regulatory, legal, and compliance requirements to Medical Affairs activities and drug information delivery When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, we are driven by a bold ambition to eliminate cancer as a cause of death. Our dynamic environment is fueled by partnerships that bring together diverse minds to share expertise and skills. We thrive on collaboration, working cross-functionally and externally to make impactful advances in medicine. With access to industry-leading research and technology, you'll have the opportunity to accelerate a rewarding career while contributing to life-changing outcomes for patients. Ready to make a difference? Apply now and be part of our journey to transform patient care! Date Posted 26-Jun-2025 Closing Date 11-Jul-2025 AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

Job Title: Medical Communications & Information Career Level: D Sub-GCL: D1/D2 /D3 (based on interviews and evaluations) Introduction To Role Are you ready to apply your scientific knowledge and insights to create compelling medical content and communications? Dive into the world of therapeutic areas, healthcare systems, products, disease state management, emerging therapies, and the competitive landscape. Integrate this with your understanding of the regulatory environment to make a real impact! Accountabilities Answer Medical Information requests, including point-and-click, custom, escalated local market inquiries, and call backs. Create and maintain SR databases and chatbot conversations. Align with a primary Therapy Area/product while flexing across multiple tumor types to meet business needs with agility. Collaborate with MCi staff and key stakeholders to provide LTO services and develop scientific content. Support HCPs through high-quality, timely, customer-focused medical information delivery. Contribute to MCi processes to drive operational excellence, efficiency, and digital innovation. Essential Skills/Experience Clinical and healthcare systems expertise Scientific literature evaluation and analysis Scientific/medical writing, communication, and content creation (e.g., MIRs, SRs, chatbot conversations) Strong verbal and written communication skills Strong project management and organizational skills Proficiency in applying technology/platforms Experience developing digital content and/or digital content strategy highly desired Promotional review and/or medical review experience Ability to apply local regulatory, legal, and compliance requirements to Medical Affairs activities and drug information delivery When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, we are driven by a bold ambition to eliminate cancer as a cause of death. Our dynamic environment is fueled by partnerships that bring together diverse minds to share expertise and skills. We thrive on collaboration, working cross-functionally and externally to make impactful advances in medicine. With access to industry-leading research and technology, you'll have the opportunity to accelerate a rewarding career while contributing to life-changing outcomes for patients. Ready to make a difference? Apply now and be part of our journey to transform patient care! Date Posted 26-Jun-2025 Closing Date 26-Jun-2025 AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Prompt Engineering, Manual Testing Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI / ML Engineer, you will engage in the development of applications and systems that leverage artificial intelligence tools and cloud AI services. Your typical day will involve collaborating with cross-functional teams to design and implement production-ready solutions, ensuring that the applications meet high-quality standards. You will also explore the integration of generative AI models into various projects, contributing to innovative solutions that may encompass deep learning, neural networks, chatbots, and image processing technologies. Your role will require a proactive approach to problem-solving and a commitment to continuous learning in the rapidly evolving field of artificial intelligence. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the design and implementation of AI-driven applications and systems.- Collaborate with team members to identify and resolve technical challenges. Professional & Technical Skills: - Must To Have Skills: Proficiency in Prompt Engineering.- Strong understanding of AI tools and cloud services.- Experience with deep learning frameworks such as TensorFlow or PyTorch.- Familiarity with natural language processing techniques.- Knowledge of software development best practices and version control systems. Additional Information:- The candidate should have minimum 3 years of experience in Prompt Engineering.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

About the roleDesign, build, and scale the services that power our AI suite for creators and businesses. Key responsibilitiesCo-own the AI platform with your Front-End counterpartBuild and scale Node/Go services with strong security and observability. Architect, develop, and optimise AI workflowsincluding RAG, SoTA LLMs, multimodal input processing, and event-driven architectures. Partner with Product, Data Science, and Strategy to ship features end-to-end. Minimum qualifications4 + years building production back-end systems. Strong grounding in Node. js(TS)/Golang, REST, auth & API security. Solid grasp of distributed systems fundamentals, caching, and CI/CD. Bias for rapid shipping and continuous learning (AI moves fast!). Nice-to-havesHands-on work with LLMs, chatbots, or document-processing pipelines. Tech youll touchNode(TS) / Golang / PythonMySQL / Postgres / Redis / ClickHouseAWS / CloudflareDocker / ELKLinear / Slack / GSuite / Coda

Job Summary: We are hiring a Performance Marketing Executive with strong experience in building and optimizing sales funnels and managing paid ad campaigns. The ideal candidate must be proficient in tools like CartFlows , Elementor , WooCommerce , and have hands-on experience with Meta Ads and Google Ads . This is a full-time, onsite position based in Meerut. Key Responsibilities: Plan and manage high-performing Meta (Facebook/Instagram) and Google Ads campaigns Build, integrate, and optimize sales funnels using CartFlows , Elementor , and WooCommerce Create and manage landing pages using WordPress Set up and manage tracking tools such as Facebook Pixel , Google Tag Manager (GTM) , and Google Analytics (GA4) Conduct A/B testing for landing pages, creatives, and funnel elements Optimize ad performance to reduce Cost Per Lead (CPL) and increase conversion rates Collaborate with designers, developers, and content writers to deliver high-converting funnels Use AI tools like ChatGPT for writing ad copy, landing page content, and retargeting scripts Design basic creatives using Canva for ads and funnel graphics Requirements: 1-2 years of experience in ads management and funnel building Strong knowledge of WordPress , Elementor , CartFlows , and WooCommerce Proven experience with Meta Ads Manager , Google Ads , and analytics tools Familiarity with lead generation funnels , conversion optimization , and retargeting strategies Ability to set up and manage tracking tools (GTM, Pixel, UTM parameters) Proficiency with AI tools like ChatGPT for content creation Good understanding of social media platforms Excellent knowledge of landing page structure and user journey optimization Bonus Skills (Preferred but Not Mandatory): Email marketing and automation (e.g., Mailchimp , ConvertKit ) WhatsApp automation or chatbot integration Experience with CRM tools Location: Meerut (Onsite) Employment Type: Full-time (Immediate Joiner Preferred) Experience Required: 1-2 Years Benefits: Competitive salary based on skills and performance Opportunity to work on real, result-oriented campaigns Growth-focused and learning-driven environment Exposure to live funnel building, ad scaling, and conversion optimization Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: Day shift Ability to commute/relocate: Meerut city, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Experience: Performance marketing: 1 year (Preferred) Wordpress Management: 1 year (Preferred) Work Location: In person

Job Description Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Career Level - IC2 Responsibilities Incident Commander for CSS Global SaaS & Apps Delivery Incident management Team About Managed Cloud Services Managed Cloud Services plays a critical role in delivering and supporting best-of-breed Cloud Solutions to Oracle Customers on the next-generation Cloud Infrastructure. Oracle Cloud Infrastructure (OCI) is leading the transformation to cloud-native infrastructure in our hyper-scale, multi-tenant cloud, deployed in more than 23 regions worldwide now. OCI is committed to providing the best in cloud services that meet the needs of our customers, who are tackling some of the world's biggest challenges. Our team provides 24/7/365, follow-the-sun coverage while pushing the boundaries of what can be accomplished in the cloud. Advancing cloud computing means great growth opportunities, and highly rewarding experiences working in our expanding computing environments and DevOps teams. About The Job A unique opportunity to join a rapidly growing world-class team to engineer cutting edge Oracle Cloud technologies and infrastructure that make up the Oracle Cloud solutions. As part of the Incident Management Team, you will be continually challenged and have an opportunity to contribute to the Oracle Cloud success every day, working closely Infrastructure, Product, and the Development partners. The ideal candidate for this engaging and visible technical leadership role would have the experience of an Apps DBA along with the "wits of a systems and infrastructure whiz". The candidate would be expected to have at least 2 to 3 years of database administration experience and around 4 to 5 years of experience in any one of the Oracle applications like (EBS/PeopleSoft/Hyperion/FMW). Collaborate with cross-functional teams to design and implement AI-powered solution. What You'll Achieve Champion Service reliability and prevention – You will be part of the Cloud Infrastructure team, whose mission is to improve the efficiency of hosting operations and cloud-based business services, in partnership with our service partners. Outage Resolution – You will be doing initial triage of Events & Incidents raised in the monitoring and do investigation on alert raised and if need will involve next level of team to deep dive and working towards the resolution. Prevention - Once you have expertly resolved an issue, you will immediately work on how to more quickly resolve the problem next time, with the goal to eventually prevent the problem happening ever again What you will need to be successful: Cloud Infrastructure Engineers who also deliver the role of Sysadmins and Application knowledge engineers, have the ability to understand and explain the effect of a complex architecture decisions. You are driven by professional curiosity and a desire to develop a deep understanding of the services and the technologies they depend upon. You are passionate about automation and can demonstrate practical knowledge of various aspects of distributed service design, including messaging protocols, caching strategies, persistence technologies, and queuing. BS or MS in Computer Science, or equivalent is a must Managing and triaging tickets. Driving prioritization and execution of work based on impact Passionate about Cloud, customer focused, have done incident management + problem management and thrive in a dynamic team culture Experience of driving change within an organization, pushing through resistance and success in adopting new ways of working Systematic problem-solving approach, strong communication skills, a sense of ownership and drive Able to work unsupervised, independently and within a global team Strong leadership skills to direct service teams during Major Incidents Exceptional written and verbal communication skills with meticulous attention to detail Willingness to work in 24x7 shifts including on holidays and weekends Ability to follow standard engineering principles using agile development methodology and Automation practices Co-ordinate with Functional, Infrastructure, Product Support and clients business units Strong Technical background with an ability to troubleshoot issues impacting large scale service architectures and application stacks. They should be able to 'think on their feet' and be able to effectively analyze problems, so good troubleshooting skills with decent communication are the paramount Resolving Oracle Cloud Services customer outages by identifying, analyzing, and resolving technical problems related to Oracle software systems. Troubleshooting skills are the key for success in this role and position Around 5 to 6 years of experience running large scale customer facing Incident Management + Problem Management roles is a MUST and working on P1 Infra support work with a solid understanding of: Incident Management and Service Desk tools like Confluence, Jira, ServiceNow, Remedy and other Ticketing Tools Strong working knowledge of Oracle database and concepts like Clustering, RDBMS architecture, ASM, Data Guard, RMAN. Highly skilled in administering Oracle applications and databases on UNIX/Linux environments in both a single tier and multi-tier architecture. Standard Internet services, such as DNS, HTTP, etc. Working knowledge of OCI architecture and components like LBaaS, VCN, Hypervisors etc., Infrastructure Security and Compliance knowledge Database technologies: Oracle/MySQL is a must Production Support on any one or more applications preferably on Oracle EBS, Hyperion, PeopleSoft, Fusion Middleware/SOA or any Oracle Cloud product handling experience is a must Experience in Monitoring and Observability pipeline tools (Nagios / Fluentd / Prometheous, Grafana, ELK, Datadog / Splunk / Kafka skills) would be an added advantage Experience on OCI along with other Cloud providers including AWS, IBM and/or GCP would be an added advantage Experience on EBS, Hyperion, FMW, PSOFT etc would be an added advantage Experience on AI framework and development of chatbot using python for customer service automation Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

About Valorant Valorant is a fast-growing procurement consulting firm helping mid-market and PE-backed companies transform operations. We’re now launching our next chapter: building AI products to radically automate and augment procurement workflows. This isn’t about chatbot demos. We’re building real enterprise software with real client data, solving real problems. About the Role As our Full-Stack AI Engineer / Technical Product Lead , you’ll drive the design, development, and launch of intelligent agentic systems that blend LLMs, vector search, structured data, and enterprise workflows. You’ll work closely with domain experts, iterate fast, and own the tech stack end to end—from backend services to frontend interfaces. This is a zero-to-one opportunity to build production-grade AI tools that work at scale and matter to real businesses. What You’ll Do Architect and build AI-powered products for procurement and supply chain use cases Develop LLM features using RAG (Retrieval-Augmented Generation), prompt engineering, and custom context pipelines Implement semantic document search using vector databases (Chroma, FAISS, etc.) Build Python backend services for data ingestion, transformation, and orchestration of AI pipelines Work with structured enterprise data (e.g., ledgers, SaaS exports, CSVs) to extract insights and power analytics Design or collaborate on frontend development for dashboards, chat interfaces, and user-facing tools (React or similar) Translate complex workflows into clean, intuitive UX with strong usability principles Ensure enterprise-grade reliability, explainability, and data privacy Contribute to product roadmap, feature planning, and fast iteration cycles with consultants and PMs Take ownership of the full stack and help shape a modern, scalable AI-first architecture What We’re Looking For 5–7+ years of experience in software engineering, full-stack development, or AI/ML product engineering Hands-on experience shipping LLM features in production (OpenAI, Claude, LLaMA, Mistral, etc.) Strong Python skills; experience with LangChain, LLaMA Index, or similar frameworks Experience with vector search, semantic indexing, and chunking strategies Backend engineering experience: designing modular APIs, microservices, and orchestration layers (FastAPI, Flask, Django, etc.) Proficiency in frontend development using React, Vue, or similar frameworks Understanding of UI/UX principles and ability to turn workflows into usable interfaces Familiarity with structured data workflows: pandas, SQL, and validation pipelines Exposure to cloud environments and dev tooling (Docker, GitHub Actions, AWS/GCP) Pragmatic, product-focused mindset — values useful outputs over academic perfection Bonus: Domain experience in procurement, supply chain, legal tech, or enterprise SaaS Bonus: Experience mentoring junior engineers or contributing to team scaling Why Join Us? Build meaningful AI products that solve real problems — not just tech showcases Collaborate with domain experts and access rich real-world data from day one Operate with autonomy, fast iteration cycles, and strong strategic backing Shape the tech foundation of an ambitious, AI-native product company Competitive pay and flexible remote work.

Urgent Requirement for Microsoft Copilot studio & Python . Experience:5+ Years Employment Type:C2H 5+ years of experience in developing AI and Machine learning workloads, especially in the field of Natural Language Processing (NLP) Experience in building Generative AI solutions, virtual assistants and chatbots using Azure Open AI or any similar LLMs (eg: GPT 4.0) Experience in designing and building high-performant AI agents and virtual chatbots using MS Copilot Studio. Expertise in Python programming for Data science workloads Expertise in automation and production deployment of NLP and GenAI models using PowerApps. Excellent communication, interpersonal skills, and motivation to work in high performance and rewarding work environments.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you ’ ll be able to reimagine what ’ s possible. Join us and help the world ’ s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Deliver chat & voice solutions according to requirements (GCP + Dialogflow, GCP + AWS, GCP + Cisco CVP) Integrate chat and voice solutions with Google services (gChat, Cloud Storage, gDrive, gMail, gSheet, ect.) Integrate chat and voice solutions with business applications (SAP, Service Now, Salesforce, etc.) Discover capabilities of available APIs and consume them to meet solution requirements Write micro applications in TypeScript & Node.js to achieve desired functionalities & automations Discover best ways to deliver requirements within GCP using available technology stack Primary Skills Very good TypeScript skills (optionally Node.js) Very good understanding of authorisations concepts (API key, OAuth) Broad experience in exploring and consuming APIs through various methods Good understanding of Pub/Sub concept in messaging systems Technical / informatics background with coding mindset Skilled to discover ways of meeting solution requirements with available technology stack Secondary Skills Basic front-end skills (React) Experience in working in Google environment (GCP, Dialogflow) Kore.ai Oracle Digital Assistant Google DialogFlow Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of "22.5 billion.

At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE. Job Summary The ITIL Process Engineer supports the advancement of IT service management by assisting in the design, optimization, and automation of ITIL processes that contribute to operational efficiency and user satisfaction. This role applies ITIL knowledge in a collaborative environment, contributing to automation efforts, AI integration, and cross-functional teamwork. The engineer will support initiatives to streamline workflows, improve service delivery, and align with industry best practices—helping to build scalable, efficient, and resilient IT operations. Essential Duties And Responsibilities Process Analysis & Optimization: Evaluate existing service management processes to identify inefficiencies. Propose and implement automation strategies to reduce manual effort and improve productivity, quality, and consistency. AI Integration & Automation: Research, recommend, and deploy technologies to enhance ITIL processes—such as automating repetitive tasks, enabling predictive incident management, and supporting intelligent service desk operations. Service Onboarding Management: Design and document onboarding workflows for new services supported by the Service Desk. Ensure smooth integration and effective training for operations teams through structured change management. Cross-Functional Collaboration: Partner with IT, application support, security, and business units to resolve operational challenges and ensure a unified approach to incident management and service delivery. Standard Operating Procedures (SOPs): Develop and maintain comprehensive SOPs for all service management processes, ensuring alignment with industry best practices and internal compliance standards. Knowledge Management: Maintain an accurate and up-to-date knowledge base for the service management team. Ensure documentation reflects current processes and is easily accessible. Incident Management Governance: Define and enforce policies and procedures for incident and major incident management to ensure consistency, compliance, and timely resolution. ITIL/ITSM Expansion: Identify opportunities to implement or enhance ITIL/ITSM processes. Design and deliver training programs to promote adoption and maturity across the organization. Continuous Improvement: Drive ongoing improvements through process baselining, audits, compliance reviews, and performance analytics. Recommend enhancements based on data-driven insights. Reporting & Communication: Prepare and present project updates, performance metrics, and strategic recommendations to senior leadership and stakeholders. Team Leadership & Trust Building: Foster a culture of collaboration and accountability. Lead by example to build trust across teams and functions. Tool Utilization & Innovation: Use ITSM platforms such as ServiceNow to create and manage Service Catalog items. Oversee improvement initiatives via Jira and recommend tools to enhance service operations. CMDB Governance: Maintain robust governance for the Configuration Management Database (CMDB), including standards, access controls, integrations, audits, and continuous improvement practices. Required Skills, Knowledge and Education Education: Bachelor’s degree in computer science, management information systems (MIS), business, or a related field, or equivalent work experience. Experience: A minimum of five years’ experience in IT service management working directly on ITIL processes with demonstrated success in implementing improvements. Subject matter expert (SME) on ITIL frameworks and processes such as Incident, Problem, Change, Configuration, and Knowledge Management. Automation: Proven experience designing and implementing automation solutions to streamline ITIL-based service management processes using tools such as ServiceNow, or equivalent platforms. Process Improvement and Data Analysis: Demonstrated expertise in driving process improvement initiatives through data analysis, workflow optimization, and project management, with a focus on enhancing service efficiency and business outcomes. Communication Skills: Exceptional communication skills with strong attention to detail. Proven experience preparing and delivering high-impact reports and presentations tailored for senior leadership and executive audiences. Customer Service: Strong interpersonal skills with a customer-centric mindset, ensuring process improvements align with user experience and service excellence goals. Problem-Solving Skills: Proven ability to analyze issues, identify root causes, and implement solutions effectively within ITIL processes. Preferred ServiceNow Expertise: Hands-on experience as a power user or catalog developer within the ServiceNow platform, including workflow configuration and service catalog design. AI: Familiarity with artificial intelligence technologies in ITSM environments, such as ServiceNow Virtual Agent, chatbot frameworks, and predictive analytics. Technical Proficiency: Working knowledge of tools such as SQL for data querying, Power BI for reporting and visualization, Visio for process mapping, and Jira for agile project tracking. Certifications: ITIL v3 or v4 certification is highly desirable. Additional certifications such as ITIL Foundation, ServiceNow Administrator/Developer, or Lean Six Sigma are a plus. Change & Agile Methodologies: Experience supporting change management processes with a solid understanding of Lean or Agile methodologies. Work Environment In office working model. Working shift 2:30 PM – 11:30 PM IST. We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE. Apply today! About Polaris India As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. Polaris India Private Limited is one of the Polaris group subsidiary companies incorporated on 18th Feb 2011. We launched our flagship products including All-Terrain Vehicles (ATVs), Polaris RANGER: RZR® side - by - side and Snowmobiles in India in August 2011. Through our selected product range, we are creating a whole new culture of Off-Road adventure in India. Polaris India has a strong network of 10 dealerships and state of the art Polaris Experience Zones (Off-Road Tracks) to take the off-road riding culture way ahead. We are committed to creating a dynamic work environment where talent thrives, and bold ideas come to life. Join Polaris India, where passion meets innovation! We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. www.polaris.com How We Hire Polaris India Private Limited is committed to a policy of equal employment opportunity and does not discriminate in the terms, conditions, or privileges of employment on account of race, age, color, sex, national origin, physical or mental disability, or religion or otherwise as may be prohibited by law. EEO/AA/M/F/Vets/Disabled

Type: Contract Description: 5+ years of experience in software development, with at least 2+ years of hands-on experience working with the Kore.ai platform. Proven expertise in developing chatbots and virtual assistants using Kore.ai tools. Proficiency in programming languages such as JavaScript or other scripting languages. Experience with API integrations, including RESTful APIs and third-party services. Strong understanding of dialogue flow design, intent recognition, and context management. Familiarity with Kore.ai Bot Builder tools such as Kore Workflow, NLU Modeler, and BotKit. Experience with UI/UX design principles for creating intuitive chatbot experiences. Preferred Qualifications: Kore.ai platform certification is a strong advantage. Knowledge of automation tools and RPA technologies is beneficial

What You Will Do: Design, train, and fine-tune advanced foundational models (text, audio, vision) using healthcare-and other relevant datasets, focusing on accuracy and context relevance. Collaborate with cross-functional teams (Business, engineering, IT) to seamlessly integrate AI/ML technologies into our solution offerings. Deploy, monitor, and manage AI models in a production environment, ensuring high availability, scalability, and performance. Continuously research and evaluate the latest advancements in AI/ML and industry trends to drive innovation. Ensure all AI solutions adhere to industry standards and regulatory requirements (i.e., HIPAA). Develop and maintain comprehensive documentation for AI models, including development, training, fine-tuning, and deployment procedures. Provide technical guidance and mentorship to junior AI engineers and team members. Collaborate with stakeholders to understand business needs and translate them into technical requirements for model fine-tuning and development. Select and curate appropriate datasets for fine-tuning foundational models to address specific use cases. Implement robust security protocols to protect sensitive data from breaches and unauthorized access. Ensure AI solutions can seamlessly integrate with existing systems and applications. What You Will Need: Bachelors or masters in computer science, Artificial Intelligence, Machine Learning, or a related field. 10+ year industry experience with minimum of 5 years of hands-on experience in AI/ML, with a demonstrable track record of training and deploying LLMs and other machine learning models. Strong proficiency in Python and familiarity with popular AI/ML frameworks (TensorFlow, PyTorch, Hugging Face Transformers, etc.). Practical experience deploying and managing AI models in production environments, including expertise in serving and inference frameworks (Triton, TensorRT, VLLM, TGI, etc.). Experience in Voice AI applications, a solid understanding of healthcare data standards (FHIR, HL7, EDI) and regulatory compliance (HIPAA, SOC2) is preferred. Excellent problem-solving and analytical abilities, capable of tackling complex challenges and evaluating multiple factors. Exceptional communication and collaboration skills, enabling effective teamwork in a dynamic environment. Experience with cloud computing platforms (AWS, Azure) and containerization technologies (Docker, Kubernetes) is a plus. Familiarity with MLOps practices for continuous integration, continuous deployment (CI/CD), and automated monitoring of AI models. Delivered a minimum of 3 to 5 AI/LLM medium to large scale projects of significant value.