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Chat Support Executive

1 years

2 Lacs

Posted:10 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are hiring skilled Customer Support Executives for our Chat and Email Support team. The role involves handling customer queries through written communication while maintaining a high level of professionalism and accuracy.

Eligibility Criteria:

  • Education: Undergraduate or Graduate (any stream)
  • Experience: Minimum 1 year of experience in Chat and Email support
  • Skills:
  • Excellent written communication skills
  • Good typing speed and basic computer knowledge
  • Ability to multitask and manage customer expectations

Key Responsibilities:

  • Respond to customer inquiries via chat and email channels
  • Resolve issues efficiently while maintaining a polite and professional tone
  • Accurately document customer interactions in CRM systems
  • Meet daily performance and quality benchmarks

Additional Details:

  • Work Mode: Office-based role
  • Shift Timings: Rotational (if applicable)
  • Working Days: 6 per week, depending on the process

How to Apply:

Please apply with your updated resume. Shortlisted candidates will be contacted for further rounds.

Job Types: Full-time, Permanent

Pay: From ₹20,000.00 per month

Schedule:

  • Day shift
  • Morning shift
  • Rotational shift

Experience:

  • chat and email process: 1 year (Required)

Work Location: In person

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