Catering Supervisor

Key Responsibilities or Duties:

oversees the daily operations of a hotel's production department, ensuring efficient and high-quality service. This role involves managing staff, coordinating workflows, maintaining standards, and troubleshooting issues to meet guest needs and operational goals. Key Responsibilities:

• Supervising and Coordinating Staff: Managing and scheduling staff within the production department (e.g., housekeeping, food & beverage, maintenance), ensuring adequate staffing levels, and providing guidance and support.
• Maintaining Standards: Enforcing hotel policies and procedures, particularly those related to cleanliness, safety, and guest satisfaction.
• Monitoring and Ensuring Quality: Overseeing the quality of work produced by the team, identifying and addressing any issues or areas for improvement.
• Managing Resources: Ensuring adequate supplies and resources are available to the team, including equipment maintenance and inventory management.
• Troubleshooting Issues: Identifying and resolving problems related to daily operations, such as maintenance issues, guest requests, or staffing shortages.

Skills and Qualifications:

• Strong Leadership and Interpersonal Skills: Ability to motivate and manage a team, communicate effectively, and build positive working relationships.
• Organizational and Time Management Skills: Ability to prioritize tasks, manage schedules, and ensure efficient workflow.
• Problem-Solving Skills: Ability to identify and resolve issues quickly and effectively.
• Knowledge of Hotel Operations: Familiarity with various departments within a hotel and their respective workflows.
• Knowledge of Safety and Sanitation Standards: Understanding and adherence to health and safety regulations within a hotel environment.
• Experience in a Supervisory Role: Proven experience in a similar supervisory role, preferably within the hospitality industry.
• Reporting and Communication: Providing regular updates to management on departmental performance, issues, and progress.
• Training and Development: Assisting with the onboarding of new hires and providing ongoing training and development opportunities for staff.
• Enforcing Safety and Security: Ensuring compliance with all safety and security protocols within the production area and throughout the hotel.
• Customer Service: Ensuring all guest requests and needs are met promptly and efficiently.

Share Your Resume: [email protected]

Contact: 7358110488

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Food provided
• Internet reimbursement

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person