Candidate Journey Specialist || GGN

Excellent Communication is Mandatory!! International Process EMEA!!

Job summary

Be responsible for the efficient and accurate handling of procedures and tasks related to the Recruitment process as well as the effective onboarding process in accordance with the company's instructions.

Key Responsibilities

The responsibilities for the position include:

• Process and follow up new hires paperwork submission, ensuring all necessary documents are completed and submitted in a timely manner.

• Communicate actively with the candidates regarding the status of their onboarding process in terms of Visa process.

• Cooperate with the HR Legal advisors, Recruitment & Onboarding Teams in relation to the working visa process for candidates coming from outside the European Union.

• Support candidates by answering their questions or referring/escalating them to the correct point of contact.

• Conduct engagement calls with the accepted candidates

• Provide accurate and detailed information regarding the Visa, hiring and relocation process to candidates Recruitment, Onboarding, Operations teams

• Coordinate Clients Onboarding Processes, e.g. Client G – Onboarding Process

• Use and update properly HR, Clients tools and systems following business guidelines

• Provide analytical and well documented recruitment feedback and reports to their Superior

• Participate in calibration sessions with Operations and other Recruiters

• Collect and submit information to any quality process management and audit purposes.

• Work towards KPIs achievement and objectives achievement

• Be positive and proactive and have a desire for applying continuous improvement processes.

• Attend recurrent training courses published by the Company on a regular basis.

• Ensure adherence to laws, regulations, company policies, internal and external Standards.

Job Requirements Education and Specific Training

• BA or Business Administration or Higher Degree is preferred

• Master Degree in Human Resource Management would be an asset

• English C1 CEFR proficiency level, or higher

• Selected support language C1 CEFR proficiency level, or higher Work Experience

• 6 months experience in a HR environment or a similar role, preferred

• Previous experience in a contact center environment will be considered an asset