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Business Architect

5 - 10 years

8 - 15 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Your Impact

As aBusiness Architect, you will drive strategic problem-solving initiatives for Cisco's partners and distributors while improving the operational ecosystem. In this role, you will:

  • Enable Frictionless Experiences:Optimize policies and capabilities to create seamless experiences forPartners, Distributors, and the Field.
  • Develop Strategies:Leverage a deep understanding of commerce systems, entitlement processes, and Cisco's business operations to build end-to-end strategies.
  • Problem Management:Own theproblem management backlog process, ensuring timely resolution of issues and alignment with business outcomes.
  • Solution Design:Analyze problems, identify root causes, recommend business solutions, and collaborate with IT and support operations to implement solutions.
  • Release Readiness:Drive solution adoption by supportingrelease readiness activitiesand ensuring stakeholders can seamlessly adopt changes.
  • Cross-Functional Collaboration:Partner withRegional Leaders, Partner Ops Managers, Field Ops Managers, and cross-functional teams to address challenges and align with Cisco's strategic goals.
  • Influence Roadmaps:Advocate for transformation initiatives by influencing the scope, roadmap, and requirements for partner-impacting tools and solutions.
  • Compliance and Process Alignment:Collaborate withBU, Supply Chain, Legal, Finance, and Policy teamsto align processes with compliance requirements.
  • Reporting and Metrics:Provide detailed reporting on component performance, business metrics, and outcomes duringQuarterly Service Reviewsfor CLO leadership.

Minimum Qualifications

You bring a strong background in commerce operations, problem-solving, and collaboration.

  • Experience:
  • 5+ yearsof experience incommerce operations (Quote to Cash)or a related area.
  • Proven expertise incommerce tools and processeswith a deep understanding of operational ecosystems.
  • Skills:
  • Stronganalytical thinkingand problem-solving skills to use data for critical decision-making.
  • Clearpresentation skillsto effectively communicate with senior leadership.
  • Ability to document processes, set measurable goals, and drive continuous improvement for optimal outcomes.
  • Proficiency inJira Cloud,Jira Align, and reporting tools.
  • Collaboration:
  • Proven ability to collaborate with cross-functional teams and stakeholders to achieve business objectives.
  • Exceptional communication skills to engage effectively at all organizational levels.

Preferred Skills and Attributes

You thrive in a fast-paced, agile environment and have a passion for solving complex problems.

  • Stakeholder-First Mindset:Prioritize the experience of partners and distributors in all decision-making processes.
  • Process Documentation:Strong skills in documenting processes and communicating updates to stakeholders.
  • Change Management:Skilled in implementing changes, managing ambiguity, and influencing stakeholders.
  • Data-Driven Decision Making:Ability to use data and metrics to identify root causes, drive solutions, and measure success.
  • Continuous Improvement:Proven ability to drive transformational initiatives that enhance operational efficiency and effectiveness.

Responsibilities in Detail
  • Problem Management:
  • Manage the backlog of operational problems, ensuring timely resolution and alignment with CLO themes.
  • Analyze root causes, define business requirements, and collaborate on solution design and execution.
  • Solution Delivery:
  • Partner with IT and operations teams to deliver solutions that reduce friction and enhance partner experiences.
  • Ensure stakeholders are prepared for operational changes through release readiness activities.
  • Cross-Functional Collaboration:
  • Work closely with Regional Leaders, Partner Ops Managers, and Field Ops Managers to align solutions with strategic goals.
  • Advocate for partners and distributors by influencing roadmaps and prioritizing impactful solutions.
  • Reporting and Metrics:
  • Provide insights and metrics duringQuarterly Service Reviewsto track progress and measure outcomes.
  • Use data storytelling to showcase the value of resolved problems and solutions delivered.
  • Compliance and Process Alignment:
  • Collaborate with Finance, Legal, Supply Chain, and Policy teams to ensure compliance and process alignment.

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Cisco
Cisco

Software Development

San Jose CA

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