Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Home
>
Jobs in Nagpur
>
Navishaa
>
Business Analyst

Business Analyst

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Navishaa

20 - 22 years

20 - 25 Lacs

Nagpur

Posted:3 days ago| Platform:

Apply

Skills Required

Telecom Interpersonal skills Excel Customer satisfaction Billing Back office Customer experience Order processing Service quality CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Processing orders from placing to being closed within the SLA ensuring no delays bearing in mind customer experience and satisfaction.

Qualification Experience: Technically qualifies and good logical and reasoning abilities.

Additional experience of Back office order processing with Telecom Operator in Enterprise / Corporate Telecom order Processing a further plus.

Person shall be honest and with high integrity.

Cool and calm personality, hands-on in excel sheets and other office solutions

Young Person with good skills in various applications like billing systems, CRM, Citrix etc.

Good written English skills

High convincing oral and inter-personal skills to get work done from associated team.

Think on feet to handle situations. Good IQ level ability to fast grasp things and execute.

Project way of working and strong sense of Target Orientation to support during month end and quarter end pressures.

Good Opportunity to work in stable and fast-growing company.

The grooming mentor-ship/guidance of Bosses will add huge value to you as core team is with 20 + years of Experience holders.

Person shall be instinctive and proactive to aggressively manage work.

Must be expert in Bill analysis and accordingly upgrade existing customers services.

Handling customer inquiries. Deals with complaints, TTs, problems and requirements of potential customer in order to ensure customer satisfaction and long-term relationship between the customer and the company

Ensuring that all work is delivered on time and to the Team Manager and Managements satisfaction.

Maintains quality service by establishing and enforcing organization standards.

Must be able to take challenges and support to achieve sales target of department.

Responsibilities and Duties:

Back office tasks, order processing. Maintaining daily SLA and Follow up of old cases, Proactiveness to manage the orders and close open items. Alignment with other internal teams to get the orders delivered in record time. Maintain daily productivity and Target Quality. Ensuring 100% adherence to Client and company policies on a daily basis. Dealing with Escalations/complaints of customers and internal queries of the team with in the system. Communicating to the customers and internal team to close the orders through emails and Calls. Proficient with tools like Tools: Microsoft Office (Excel, Word, PowerPoint Outlook) Fully focused to deliver a delightful customer experience to all current customers base and new prospects

Skills and Qualifications:

Ability to perform repetitive tasks while maintaining speed of work and attention to detail

More Jobs at Navishaa

Cloud Deployment Engineer

Nagpur

5.0 - 10.0 yrs

INR 8 - 12 Lacs

Customer Care Professional

Nagpur

Experience: Not specified

INR 2 - 7 Lacs

Digital Marketing Specialist

Nagpur

4.0 - 9.0 yrs

INR 6 - 10 Lacs

Business Analyst

Nagpur

20.0 - 22.0 yrs

INR 20 - 25 Lacs

Technical Content Specialist

Nagpur

3.0 - 8.0 yrs

INR 5 - 9 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Navishaa

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Business Analyst