2966 Branch Management Jobs - Page 31

Premier Acquisition Manager Business Banking KRAs: Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance Responsible for Sourcing High Value CA customer"s along with entire Family Banking relationships Penetration of Business Banking products like CMS/POS/Beat services to CA customer. Sources new to bank customers through external individual efforts and acquisition channel Desired Candidate Profile: Customer orientation High energy levels with a motive to succeed Had managed & Sourced Business Banking customer"s Background in order of preference Banking, Financial Services Graduate2-3 years of experience Post Graduate2 -3 years of experience Age Limit 30 Years

Job Role Lead a team of relationship officers Relationship Managers Ensuring the sales of CASA, TPP and other asset products through Relationship Officers/RM"s Driving customer coverage and Ensuring customer engagement & Retention Drive productivity through team assigned Job Requirements Postgraduate preferably MBA Thorough understanding of banking Blend of Sales and Service AMFI & IRDA certified High energy and drive Customer First attitude Ability to handle a team Persuasive with excellent interpersonal skills

Job Profile Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category A priority customers Sources new bank customers through external individual efforts and acquisition channel Ensures high levels of customer service orientation and application of bank policy Cross sells bank products to existing set of Customers Informs customers of new products or product enhancements to further expand the banking relationship Plans and conducts special sales initiatives and events for prospective and existing clients Coordinates with other group companies to provide seamless access to other products Maintains complete relationship record for assigned customer accounts Job requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer services MIS generation Graduate - 4 -6 years of experience AMFI IRDA Post Graduate - 2 -4 years of experience AMFI IRDA

Job Role - To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets - This skill will also do sales with assigned customer based mapped to them - Measure of outcomes NPS, Service Level, Service Quality and Sales - Responsible for quality communication and customer servicing within laid down productivity and service benchmarks - Ensure customer "delight- and consistent service experience, including timely resolution of customer queries/issues - Complete the logs specified by the process (End-of-day target) - Adherence to Information Security norms & quality process norms - To be aware of and comply with any updates about the process - Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Requirements - Should be a least graduate - No western line candidates to be scheduled, kindly hunt profiles residing near to Thane - Should not have employment gap for more than a month - Should have at least completed a year in current org - Better soft skills conversational skills and English versant scores 7+ - Flexible to work on rotational week offs

Branch Relationship Manager - BRANCH BANKING - Branch Banking JOB ROLE Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers Sources new bank customers through external individual efforts and acquisition channel Cross sells bank products to existing set of Branch customers which are mapped Informs customers of new products or product enhancements to further expand the banking relationship Plans and conducts special sales initiatives and events for prospective and existing clients Coordinates with other group companies to provide seamless access to other products Maintains complete relationship record for assigned customer accounts Tracks customer complaints/queries and turnaround times for customer satisfaction JOB REQUIREMENT Graduate - 3 -5 years of experience Post Graduate - 2 -3 years of experience Customer orientation High energy and drive AMFI IRDA certified is preferred

To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets " This skill will also do sales with assigned customer based mapped to them " Measure of outcomes NPS, Service Level, Service Quality and Sales " Responsible for quality communication and customer servicing within laid down productivity and service benchmarks " Ensure customer "delight- and consistent service experience, including timely resolution of customer queries/issues " Complete the logs specified by the process (End-of-day target) " Adherence to Information Security norms & quality process norms " To be aware of and comply with any updates about the process " Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Requirements " Should be a least graduate " No western line candidates to be scheduled, kindly hunt profiles residing near to Thane " Should not have employment gap for more than a month " Should have at least completed a year in current org " Better soft skills conversational skills and English versant scores 7+ " Flexible to work on rotational week offs

Elite Relationship Manager KRAs Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Desired Candidate Profile Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Trade and Forex & CA. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance, etc Understanding of MF and Insurance an added advantage Customer orientation, High energy levels with a motive to succeed Graduate 6 - 8 years of experience Post Graduate 4 - 6 years of experience AgeUp-to 35 Years

Premier Acquisition Manager Business Banking KRAs: Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance Responsible for Sourcing High Value CA customer"s along with entire Family Banking relationships Penetration of Business Banking products like CMS/POS/Beat services to CA customer. Sources new to bank customers through external individual efforts and acquisition channel Desired Candidate Profile: Customer orientation High energy levels with a motive to succeed Had managed & Sourced Business Banking customer"s Background in order of preference Banking, Financial Services Graduate2-3 years of experience Post Graduate2 -3 years of experience Age Limit 30 Years

Job Role : Source merchants who need POS/EDC terminals/Bharat QR (Merchant acquiring) in the local marketWork with mapped branches and sales teams for lead generation and closureMeet customers, understands needs, negotiate on pricing, close AOFsGenerate independent leads from references and close them proactively Understanding of KYC, costing, pricing, subvention, etcGenerate performance reports and identify gaps/opportunities and Drive topline revenueRetain clients by building relationship and growing portfolios J ob Requirement : 2-4 years of experience in sales of POS business with a reputed bank or merchant acquirerDeep understanding of Merchant Acquiring businessProficient in MS Office (MS Word, Excel, Powerpoint)Understanding of acceptable KYC Written and verbal knowledge of English and the local language in the market Presentable and dynamicSame Posting Description for Internal and External Candidates

Manage sales and distribution through the cross channel and open market channels Ensure unilateral growth by adding new DSAs Branches Manage and grow the Direct Sales team and focus on increased Productivity Marketing and encashing catchment areas Meeting HNI clients and explaining various products related to Loan against property/HF Responsible for Builder relations and Builder Tie Ups to focus on Primary Markets Responsible for Project approvals of Builders Ensure additional revenue generation through cross sell & Multi selling of Insurance, CASA , Credit Cards etc. Training & Development of the DST Team and DSAsLiasoning with Internal teams for business like Credit, Legal, Technical, RCU & OperationsResponsible for end to end processing of the case and updating the status of the same to the customers. Ensuring Top Class service for Customers for better NPS Scores. Job Requirements: Qualification- Graduate MBA

Job Role - To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets - This skill will also do sales with assigned customer based mapped to them - Measure of outcomes NPS, Service Level, Service Quality and Sales - Responsible for quality communication and customer servicing within laid down productivity and service benchmarks - Ensure customer "delight- and consistent service experience, including timely resolution of customer queries/issues - Complete the logs specified by the process (End-of-day target) - Adherence to Information Security norms & quality process norms - To be aware of and comply with any updates about the process - Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Requirements - Should be a least graduate - No western line candidates to be scheduled, kindly hunt profiles residing near to Thane - Should not have employment gap for more than a month - Should have at least completed a year in current org - Better soft skills conversational skills and English versant scores 7+ - Flexible to work on rotational week offs

Manage sales and distribution through the cross channel and open market channels Ensure unilateral growth by adding new DSAs Branches Manage and grow the Direct Sales team and focus on increased Productivity Marketing and encashing catchment areas Meeting HNI clients and explaining various products related to Loan against property/HF Responsible for Builder relations and Builder Tie Ups to focus on Primary Markets Responsible for Project approvals of Builders Ensure additional revenue generation through cross sell & Multi selling of Insurance, CASA , Credit Cards etc. Training & Development of the DST Team and DSAsLiasoning with Internal teams for business like Credit, Legal, Technical, RCU & OperationsResponsible for end to end processing of the case and updating the status of the same to the customers. Ensuring Top Class service for Customers for better NPS Scores. Job Requirements: Qualification- Graduate MBA

Job Role : Source merchants who need POS/EDC terminals/Bharat QR (Merchant acquiring) in the local marketWork with mapped branches and sales teams for lead generation and closureMeet customers, understands needs, negotiate on pricing, close AOFsGenerate independent leads from references and close them proactively Understanding of KYC, costing, pricing, subvention, etcGenerate performance reports and identify gaps/opportunities and Drive topline revenueRetain clients by building relationship and growing portfolios Job Requirement : 2-4 years of experience in sales of POS business with a reputed bank or merchant acquirerDeep understanding of Merchant Acquiring businessProficient in MS Office (MS Word, Excel, Powerpoint)Understanding of acceptable KYC Written and verbal knowledge of English and the local language in the market Presentable and dynamicSame Posting Description for Internal and External Candidates

Elite Relationship Manager KRAs Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Desired Candidate Profile Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Trade and Forex & CA. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance, etc Understanding of MF and Insurance an added advantage Customer orientation, High energy levels with a motive to succeed Graduate 6 - 8 years of experience Post Graduate 4 - 6 years of experience AgeUp-to 35 Years

About The Role Job Role Lead the Service Team. " Ensuring regulatory and procedural compliance " To co-ordinate the audit of the branch " Ensuring service excellence to enhance portfolio, control retention and better cross sell Authorize and check RO SO entries " Check end products " Check vouchers to clear transactions of Rs. 10 lakhs & above " Vault Key custodian Job Requirement Customer service oriented " Meticulous " Eye for details Ability to manage and motivate front office staff. " Thorough overall understanding of banking Graduate/MBA " Graduates with 6-8 years experience MBA with 4-6 years experience Should possess customer orientation and team leader qualities

Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break even and P&L of branch Job Requirements Overall 6yrs of Banking experience; out of which 3 4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products Qualifications MBA CA/ CAIB Good Leadership skills (though more tactical than strategic) Thinker Doer 40:60 In depth understanding of financial instruments, markets and macro micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

About The Role Job Role: Enhancement of Deposit pool from Customers " Establishing standards and delivery of service " Sale of non-deposit products. Cross selling targets progressively " Sale of MF and Insurance products " Fee Income " Branch Administration " Regulatory Compliance " Manage productivity and overall morale of branch team members " Overall responsible for break-even and P&L of branch Job Requirements Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities " Must have had Sales experience and exposure, preferably of Liabilities products " Qualifications- MBA CA/ CAIB " Good Leadership skills (though more tactical than strategic) " ThinkerDoer 40:60 " In-depth understanding of financial instruments, markets and macro micro economic processes " Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT" " Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

About The Role Product Sales Manager - Foreign Exchange Services (FES) Department Consumer Banking Reporting Relationships Area Manager FES Position Grade M2/M3 Job Role: Drive Sales through various retail banking channels for Individual Remittances and Travel Cards. Ensuring clients and sales channels are trained to ensure apt digital and offline experience. Analyze relevant data points and trends to assist channels in their product sales efforts. Focus on business performance through periodic campaigns, new/process linked initiatives. Drive spends through Activation, Usage & Retention for Travel Cards. Empowering Channels to sell both remittances and travel cards by regular information dissemination and training. Achieving FES budgets for the allocated branches/channel. JOB REQUIREMENT Graduation. MBA preferred. 2 to 3 years of relevant experience, ideally in retail/transactional banking or payments/cards. Demonstrated track record of successful results across previous work experiences. Should be able to do Multi-tasking. Strong communication skills (both live presentation and written) with customer service orientation. Ability to take ownership of individual initiatives and drive to priority deliverables with limited day-to-day direction. Ability to collaborate with and learn from colleagues across departments Project management skills and ability to take initiatives from conception to execution Hands on with MS Excel, Word, Power point etc. Knowledge on Remittance and LRS guidelines

JOB ROLE Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers Sources new bank customers through external individual efforts and acquisition channel Cross sells bank products to existing set of Branch customers which are mapped Informs customers of new products or product enhancements to further expand the banking relationship Plans and conducts special sales initiatives and events for prospective and existing clients Coordinates with other group companies to provide seamless access to other products Maintains complete relationship record for assigned customer accounts Tracks customer complaints/queries and turnaround times for customer satisfaction JOB REQUIREMENT Graduate - 3 -5 years of experience Post Graduate - 2 -3 years of experience Customer orientation High energy and drive AMFI IRDA certified is preferred

Premier Acquisition Manager Business Banking KRAs: Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance Responsible for Sourcing High Value CA customer"s along with entire Family Banking relationships Penetration of Business Banking products like CMS/POS/Beat services to CA customer. Sources new to bank customers through external individual efforts and acquisition channel Desired Candidate Profile: Customer orientation High energy levels with a motive to succeed Had managed & Sourced Business Banking customer"s Background in order of preference Banking, Financial Services Graduate2-3 years of experience Post Graduate2 -3 years of experience Age Limit 30 Years

Premier Acquisition Manager Business Banking KRAs: Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance Responsible for Sourcing High Value CA customer"s along with entire Family Banking relationships Penetration of Business Banking products like CMS/POS/Beat services to CA customer. Sources new to bank customers through external individual efforts and acquisition channel Desired Candidate Profile: Customer orientation High energy levels with a motive to succeed Had managed & Sourced Business Banking customer"s Background in order of preference Banking, Financial Services Graduate2-3 years of experience Post Graduate2 -3 years of experience Age Limit 30 Years

Job role: Manage sales and distribution through the cross channel and open market channels Ensure unilateral growth by adding new DSAs Branches Manage and grow the Direct Sales team and focus on increased Productivity Marketing and encashing catchment areas Meeting HNI clients and explaining various products related to Loan against property/HF Responsible for Builder relations and Builder Tie Ups to focus on Primary Markets Responsible for Project approvals of Builders Ensure additional revenue generation through cross sell & Multi selling of Insurance, CASA , Credit Cards etc. Training & Development of the DST Team and DSAs Liasoning with Internal teams for business like Credit, Legal, Technical, RCU & Operations Responsible for end to end processing of the case and updating the status of the same to the customers. Ensuring Top Class service for Customers for better NPS Scores Job Requirements: Qualification - Graduate MBASkills & Experience Customer relationship management skills- Sales and service orientation

About The Role Elite Relationship Manager Department Retail Liabilities Location Number of Positions Level Manger Senior Manager Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets . Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction 3 to 4 years work experience, At least 1+ years at Relationship Manager Role. Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Trade and Forex. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self motivated with a passion to achieve.

Handling to the all collection manager Setting the targets all collection mangers as per respective regionCategoryAllocate, Drive, monitor and review field force towards achieving budgeted numbers Coordinates with accounts, legal and operations for related functional support Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team Ensuring employee/agency quality while recruitment and leveraging productivity Take ownership of High Value accounts ensure seamless collection Job Requirements: Graduate/ MBA Tactful and Persuasive Experience in retail collections preferably credit cards at least of 7 years Over experience required is of more than 10 years

Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category A priority customers Sources new bank customers through external individual efforts and acquisition channel Ensures high levels of customer service orientation and application of bank policy Cross sells bank products to existing set of Customers Informs customers of new products or product enhancements to further expand the banking relationship Plans and conducts special sales initiatives and events for prospective and existing clients Coordinates with other group companies to provide seamless access to other products Maintains complete relationship record for assigned customer accounts JOB REQUIREMENT s Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer services MIS generation Graduate - 4 -6 years of experience AMFI IRDA Post Graduate - 2 -4 years of experience AMFI IRDA