Body Shop Manager

• Job Title: Body Shop Manager

• Location: Faridabad

• Reports To: Operations Manager / General Manager

• Department: Operations

• Budget: 45 - 60k

Job Overview:

We are seeking an experienced and motivated Body Shop Manager to oversee the day-to-day operations of our automobile workshop. The ideal candidate will be responsible for ensuring that all vehicle repairs are completed efficiently and to the highest quality standards. This role requires strong leadership, organizational skills, and a solid understanding of automotive repair processes.

Key Responsibilities:

• Oversee Workshop Operations:

Manage the body shop team, ensuring smooth operations and quality work.

Supervise and guide technicians and staff to meet repair timelines and quality standards.

Ensure that all repair processes adhere to safety and regulatory standards.

• Customer Service:

Handle customer inquiries and complaints regarding body repairs and ensure a high level of satisfaction.

Provide estimates and quotations to customers based on vehicle assessments.

Coordinate with clients to ensure timely delivery and resolution of repair issues.

• Inventory and Equipment Management:

Maintain adequate stock of repair parts, tools, and supplies to ensure operations are not disrupted.

Monitor equipment and machinery to ensure they are in good working order.

Order parts and materials as needed while maintaining cost efficiency.

• Financial Management:

Assist in budgeting for the body shop and manage operating expenses to stay within budget.

Track repair costs and ensure that repairs are completed within cost estimates.

Review and approve invoices for parts and services.

• Staff Training and Development:

Provide training to staff on repair techniques, safety protocols, and new technologies.

Conduct performance reviews and offer feedback for continuous improvement.

Ensure that the team is up-to-date with the latest industry trends and repair techniques.

• Quality Control and Compliance:

Perform regular inspections to ensure that all repairs meet the company’s quality standards.

Ensure all vehicles are repaired according to manufacturer specifications.

Keep accurate records of repairs and maintain compliance with all industry regulations and safety guidelines.

Key Qualifications:

Proven experience as a Body Shop Manager or similar role in the automotive industry.

Strong understanding of vehicle repair processes, parts, and technology.

Experience with inventory management, budgeting, and cost control.

Excellent customer service skills with the ability to handle challenging situations.

Strong leadership skills and experience managing a team of technicians.

Knowledge of health and safety regulations in an automotive repair environment.

Certification or training in automotive repair or related fields is a plus.

Familiarity with repair estimation software is a plus.