Body Shop Manager

You will be responsible for forecasting goals and objectives for the department, while striving to meet them. Your key tasks will include monitoring the managerial work in the body shop, motivating and monitoring the performance of body shop employees, and directing and scheduling their work. Building and maintaining good relationships with insurance surveyors and customers to encourage repeat and referral business will be crucial. You will also be required to implement an aggressive marketing plan to increase body shop business. Providing fair estimates on costs and time required for body work and following up on parts department orders are essential tasks. Monitoring the progress and completion of vehicles in the shop to ensure proper repair and safety procedures are followed is a key responsibility. You will need to maintain high-quality service repairs, minimize comebacks, and conduct periodic spot checks of completed jobs for thoroughness and quality. Handling customer complaints promptly and in accordance with dealership guidelines is important. Your duties will also involve monitoring paper flow to ensure all documents are accounted for, filled out completely and legibly, and filed or distributed to the appropriate parties. Preparing final billing for completed repair orders, controlling accounts receivables for body repair work, and ensuring proper safety equipment is available and used correctly are part of the role. You will need to monitor the maintenance of paint booths, frame straightening equipment, and other large fixed assets to ensure long-term usage and value. Employee facilities include attractive salary packages, performance incentives, EPF benefits, regular appraisals, continuous training and development, clear career paths for growth, and staff accommodation for outstation candidates. This is a full-time, permanent position with benefits including cell phone reimbursement and provident fund. The work schedule is during the day, and the location is in person.,