3885 Blended Process Jobs - Page 38

Role & responsibilities Location: Bangalore Experience: 1-3 Years (Freshers can also apply) Job Description: We are seeking a diligent and detail-oriented Email Process Executive to join our team. The ideal candidate will handle end-to-end email communication, ensuring timely and accurate responses to customer queries, and providing excellent service through email channels. Key Responsibilities: Manage and respond to high volumes of incoming customer emails professionally and promptly. Resolve customer queries and complaints via email, maintaining a positive and empathetic tone. Categorize, prioritize, and escalate emails as necessary. Maintain email templates and update FAQs to ensure consistent communication. Collaborate with internal teams to gather information and provide accurate responses. Track email performance metrics and suggest process improvements to enhance efficiency.

Hiring for International BPO Location - Noida & Gurgaon Graduate & UG both can apply Fresher can also apply 5 Days Working Voice & Non-Voice Rotational Shifts & Offs Lucrative Incentives Complimentary Meals* Urvi - 9319552570 Prerna - 8826899931

Virtual Interview Any Graduate/UG Freshers & Exp can apply. Salary Upto 3 LPA + Perks 5 Days Working || 2 Off's Job Location:- Gurugram Call me for more info & get your interview aligned HR Manpreet @9811788353 References are highly appreciated !!

Greeting!!! We are hiring for International banking process in top MNCs' For further queries contact or share your CV on whatsapp to Muskaan 8884496984 Job Title: International Banking Voice Process Location: Manyata tech park/ Electronic City Job Type: Full-Time | On-site Shift: Rotational Shifts and Rotational off Experience Required: minimum 1 yr Salary: 5.6 LPA Key Responsibilities: Handle inbound and outbound voice calls for international banking customers. Assist customers with queries related to banking products, services, transactions, and account information. Resolve complaints and provide appropriate solutions in a timely manner. Maintain customer satisfaction while complying with internal policies and international banking standards. Accurately document customer interactions and follow up where necessary. Qualifications & Skills: Graduation not required Excellent communication skills in English (verbal and written). Strong interpersonal and problem-solving skills. Prior experience in a voice-based customer service role (banking experience is a plus). Willingness to work in night shifts or rotational shifts. What We Offer: Competitive salary and performance-based incentives. Extensive training and development programs. Exposure to international banking operations. Growth opportunities within a global organization. Supportive and collaborative work environment. Thanks and regards, Muskaan 8884496984

HI Applicants !! GREETINGS FROM SHINING STARS ITPL !!! APPLY HERE TO MAKE YOUR CAREER IN INTERNATIONAL MNC BPO FOR CUSTOMER SERVICE ROLE !!! Profile - Customer Service Role Process - International Voice & Blended Qualification - Graduate fresher & Undergraduate with six months experience are eligible to apply. Must Be Carry Good To Excellent English Communication Skills. Package - 20 To 33Kctc + Good Incentives + Retention Bonus (Package Depends On Communication Skills & Experience) PREFERED CANDIDATE Candidate must be fluent in English communication skills. Graduate fresher or undergraduate with six months customer service experience can preferred. Candidate must be versatile & ready to work in rotational shift. Candidate must be immediate joiner. Candidate must be ready for walk in interview . Cabs is available for Gurgaon location , No cabs for Noida location. Graduation will be an advantage for Gurugram location. Candidate who have examination in july & august is not eligible to apply. OTHER BENEFITS Cab Facilities For Gurugram Monthly Performance Based Incentives Growth & Learning Opportunity Promotion & IJP To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number @6388849191( Ashish) Note - IN CASE CALL WILL BE MISSED OR NOT RECEIVED SO DO SHARE RESUME ON WHATSAPP NUMBER - 6388849191( ASHISH)

Dear Candidate, Great chance to be a part of Dynamic team at EY. Role: Project Analyst Contract: 12 Months can be renewed Transport: Both way cabs Shift: UK/EMEA or rotational Meals: Subsidized 1. To take calls, chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures. 2. To ensure prompt and accurate information being provided with appropriate resolution. 3. When dealing with customers aspire to deliver an excellent customer experience via calls. 4.To highlight to queue owners, line management and offline support teams any issues in the queues that may affect customer satisfaction and share best practice within the team and across Digital Care teams. 1. Any Graduate 2. Excellent English verbal and written language skills along with good typing (minimum 40 speed) and multi-tasking skills 3. Good questioning and listening skills 4. Good empathy and customer ownership skills 5. Good cross-cultural awareness to be able to effectively communicate with UK customers 6. Good objection handling/diffusing/complaint handling skills. If you're interested, please drop your updated CV to below: Suraj Pratap | TA Consultant | People Consulting Ernst & Young LLP Plot Number 67, Sector 44, Gurugram Cell: +91 7463991990 | suraj.pratap@in.ey.com Website: http://www.ey.com

Graduate/UG with min 1 year experience in customer service Candidate Must Not Have Any Exams in the Next 6 Month 24x7 Shift , 5 Days Working , Both Side Cabs, Excellent Communication Skill Immediate Joiners only 7392095475 / 9911567769 / 9650934814 Required Candidate profile Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience.

Answer incoming calls and address customer queries Provide product/service information clearly Record call details and maintain customer records Resolve complaints or escalate them when needed Ensure a positive customer experience on every call Required Candidate profile Excellent communication and interpersonal skills Ability to multitask & stay calm under pressure Basic computer and typing skills Prior customer service or call center experience is an advantage Perks and benefits Weekly Incentives

Hiring For Voice process !! Graduate/UG with min 1 year experience in customer service + 2500 travel allowance !! Gurgaon Grad with 1 year International BPO Customer Service experience is mandatory 7392095475 !! 9821089785 !! 9211682478 Required Candidate profile Graduate/UG with min 1 year experience in customer service 24x7 Shifts , 5 Day Working , Both Side Cab Excellent Communication Skills, Immediate Joiners Preferred 9355226337 / 9560028009 / 9911567769

Answer incoming calls and address customer queries Provide product/service information clearly Record call details and maintain customer records Resolve complaints or escalate them when needed Ensure a positive customer experience on every call Required Candidate profile Good communication skills in [language(s)] Basic computer knowledge Ability to handle calls with patience and professionalism Previous experience in a call center/inbound process is a plus Perks and benefits Monthly Incentives

Answer incoming calls and address customer queries Provide product/service information clearly Record call details and maintain customer records Resolve complaints or escalate them when needed Ensure a positive customer experience on every call Perks and benefits Unlimited Incentives

Requirements for International voice Process: *Excellent Communication skills *5 Days Working *Rotational shift *HSC- 6 month experience required *Graduate - Fresher/Experienced * immediate joiners HR Arti 9522754537

Dear Candidates, Greetings from AGS Health.! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment. To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis in a clear and coherent manner in the billing system To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps To improve the performance based on the feedback provided by the reporting manager / quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., Passed out year - 2019 to 2024 Please Note : B.E/B.Tech/ME/M.Tech - are not eligible to apply Interview Process Rounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift. Transport: Two-way transport available based on boundary limits. Location: Chennai - OMR, Ambattur - should be flexible to work in any facility. Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp your updated resume to 7338943948 or mail to mupoor.ramyasree@agshealth.com Thanks & Regards, Srinivasan.Ravichandran HR-Talent Acquisition AGS Health.

Job description Greetings From [24 ]7.ai Location : Bangalore( Marathahalli) Mention HR vaishnavi- ARC141 on top of your resume & Mention at Registration Desk We have huge openings for international voice, semi voice & non voice process interested candidates can apply Come directly to office and attend the interview by mentioning HR Vaishnavi as your Referral name and mention Reference Code - ARC141 on top of your resume Mode Of Interview - Face to Face Interview (No Virtual Interview) Note: Interested Candidates can directly call or WhatsApp HR vaishnavi on 6282544480 Candidates can also walk -in directly by mentioning my name HR Vaishnavi on top of the resume Point of Contact - HR vaishnavi Reference Code - ARC141 Roles and Responsibilities: An International Process Job is a job where the executives are assigned to handle the calls and emails from customers in different countries, particularly the U.S, UK, Canada, Australia etc. These jobs include product and service support or technical support in which the customer is calling or sending an email to solve an issue. Note: If you had already attended the interview with 247.ai in recent 30 days, please attend after 30 days - Interview Cooling Period We are looking for an immediate joiner Since its an International Process, Shifts are Rotational Night Shift Should have good verbal & written communication in English Please carry your Aadhar card and Resume for interview Dont forget to mention HR Vaishnavi on Top of your resume - For Gate pass & Registration Process Skills Required: Excellent Verbal and Written Communication skills. Good logical reasoning & analytical skills. Able to interact with customers Call / Chat, should be able to answer servicing questions. Salary: INR 2,53,772 - 4,00,000 LPA + Incentives + Goodies Age limit: 18+ to 30 years below. 5 Days working 2 days Rotational week off. Should be flexible with shifts (early morning, Night and Rotational Shift) Benefits: Two-way cab facility Door step pickup & drop (Max 24 Kms) Life Insurance. Medical Insurance World Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones Eligibility Criteria: PUC/12th/Diploma, Undergraduate/Graduate (B.com, BBA, BSC, BCA, BE, B.tech, BA and Postgraduate MBA/MCOM) freshers and experienced can apply. HR Vaishnavi [24]7.ai - Bangalore Call/whatsapp - 6282544480

Profile Summary IGT is looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of companys client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service Primary Job Responsibility: • Understands the various computer screens and how to utilize them effectively • Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff • Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance • Adheres to all company and specific Contact Centre policies and procedures • Completes any work as assigned by Management Education and Essential Experience: • 6 months BPO or Travel experience • Graduate / Undergraduate • Excellent Written and spoken communication, • Computer Skills ability/experience using computer applications • Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) • Open to work in a Blended process. Interview Rounds: HR Round Versant Round Ops Round Key Enablers: Strong process orientation High energy, High Integrity & Work Ethics Strong interpersonal skills & ability to communicate effectively Strong problem solving skills. Salary CTC-30,000 In-hand- 25,944 Benefits 2 Ways Cab Incentives bases on performance HR SHREYA CAREN 7975073261

Role & responsibilities International voice & chat process Excellent English communication is a must (spoken & written) Rotational shifts & 2 days rotational week off Work Location - Pune Freshers/ Experienced & graduates/undergraduates can apply Fast-paced, global work environment. Note :- Interested candidates kindly, share your updated cv on rudrika.sawant@wns.com or contact - 8983041815

********** Hiring for Travel Blended Process ********* Will handling customer interactions through both voice calls and other channels like email or chat, within the travel industry. These roles typically require strong communication skills, customer service experience, and proficiency in using travel booking systems. Key Responsibilities: Customer Interaction: Agents handle customer inquiries, resolve issues, and provide support via phone, email, and potentially chat or social media. Booking Management: This includes tasks like making new reservations, modifying existing bookings, handling cancellations, and managing customer profiles. System Proficiency: Agents need to be comfortable using GDS (Global Distribution System) platforms like Amadeus or Galileo, and other relevant travel booking tools. Communication Skills: Strong verbal and written communication skills are essential, as is the ability to handle customer interactions professionally and efficiently. Problem Solving: Agents need to be able to analyze customer issues, identify solutions, and provide effective resolutions. Sales and Target Driven: Some blended process roles may involve sales targets or upselling opportunities within the customer service interaction. Requirement: Education: Only graduates Experience: Minimum experience 6 months in Customer service - (Travel Preferred) Technical Skills: Proficiency in using GDS systems (like Amadeus or Galileo), and other relevant software or platforms. Communication Skills: Excellent spoken and written English communication skills are crucial. Shift Flexibility: Rotational shifts Interested candidates walk-in on below address :- 108, Udyog Vihar Phase 1, Udyog Vihar, Sector 20, Gurugram, Haryana 122016 Contact Person:- Deepanshu - 7838053068 Monday to Saturday time - 10:00am- 5:00pm

1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries Interested Call @ Preeti 7980004174 Required Candidate profile • Bachelor's degree in any field • Strong verbal and written communication skills. • Ability to handle customer inquiries with empathy n professionalism. Problem-solving and multitasking abilities.

Job Title: Customer Care Executive Salary: 15000-30000 Location: Noida, Gurugram Qualification: Undergraduate/Graduate Experience: 0-1 year Skills: Good Communication Muskan Jaiswal Contact No: 7870603223 Email: hr.muskanjais.miplservices@gmail.com

**"Find Your Perfect Call Center Role with JobShop Bangalores Top BPO Jobs!"** - Ready to work with the best? JobShop is here to help! As Indias largest BPO recruitment company, we connect freshers and experienced professionals to leading call center jobs in Bangalore. Get quick placement, a competitive salary, and fantastic growth potential. - With JobShop, you apply once and gain access to multiple roles in the industrys top companies. Why wait? Apply now and join the best in BPO! Call Keerthana 9513749000 Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-38k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds-1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details: Call HR Keerthana 9513749000 / 9964080000 or visit jobshop.ai to explore other open positions with us

Customer Service Representative Job Summary: - We are looking for a dedicated/ professional and detailed oriented CCR for an Airline Process. This role involves providing customer service support on calls for airline process. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their travel-related inquiries, and assisting with bookings, cancellations, and changes to ensure a seamless and positive experience. Who we are looking for? Handle customer inquiries and resolve issues efficiently Provide accurate information to customer Process transactions and maintain customer records. Deliver excellent customer service and enhance customer satisfaction. What you would be doing? Minimum Bachelor's degree/ Under grad Prior experience in customer service Strong communication and interpersonal skills. Ability to handle customer queries and complaints effectively. Relevant work exp. Preferably customer service Good Spoken English Computer Skills ability/experience using computer applications Typing Speed Call Handling Etiquette What you will be signing up for? Promising career progression Best in industry compensation Transport facility Comprehensive training and development throughout your tenure World class work culture, you would not want to miss!

Job Title: Customer Care Executive Telecom Department: Customer Service / Support Location: Bangalore Reports To: Customer Service Manager / Team Leader Employment Type: Full-Time. Job Summary: We are seeking a dedicated and customer-oriented Customer Care Executive to join our telecom support team. The ideal candidate will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring high levels of customer satisfaction across voice, email, and chat channels. Key Responsibilities: Handle incoming customer calls, emails, and chats related to telecom services. Provide accurate information regarding products, plans, billing, and technical support. Troubleshoot and resolve service-related issues efficiently. Escalate complex or unresolved issues to the appropriate department or technical support. Maintain records of customer interactions and update internal databases. Ensure a high standard of professionalism and empathy in every interaction. Meet or exceed daily KPIs such as call handling time, resolution rate, and customer satisfaction score. Follow company procedures, scripts, and compliance regulations. Promote and upsell additional telecom services or plans where applicable. Requirements: Education: High school diploma. Experience: 06 years in a call center or customer service role. Skills: Excellent communication and interpersonal skills Ability to multitask and handle pressure in a fast-paced environment Basic technical understanding of telecom services Problem-solving attitude and attention to detail Proficiency in CRM tools and Microsoft Office Contact Point : Rashmi - 7760984460 Mallik - 7259027282 Vishnu : 7259027295 Deepa : 9900024811

Role & responsibilities Handle inbound and outbound customer calls, emails, or chat inquiries in a professional and courteous manner. Provide timely and accurate information to customers regarding products, services, and account inquiries. Resolve customer issues effectively by troubleshooting and identifying solutions. Maintain a high level of customer satisfaction by delivering exceptional service and addressing customer concerns promptly. Follow standard operating procedures and compliance guidelines for all customer interactions. Update and maintain customer records in the CRM system with accurate and relevant details. Escalate unresolved or complex issues to the appropriate department or team leader. Achieve individual and team performance targets such as call handling time, quality metrics, and customer satisfaction scores. Preferred candidate profile High school diploma or equivalent; a bachelors degree is an advantage. 0-2 years of experience in a customer service role, preferably in an international BPO environment. Excellent verbal and written communication skills in English. Strong interpersonal skills and the ability to empathize with customers. Proficiency in using CRM tools, MS Office, and other customer support software. Ability to handle challenging customer situations with patience and professionalism. Perks and benefits Cab Facility Incentives Interested candidates can contact Sadhika at 9811174195, for more details.

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Preethi 9880952642 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and Govt ID mandatory. Job Details Process: International Voice Process Work Location : Bangalore Cab Service : 1 way provided CTC Details: Exp UG & Grads - Sal Upto 5.6 to 6LPA Shift Timings : US Rotational Shifts / Rotational Off Qualifications : Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with customer support experience) Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 12+months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Cab Facility [NOTE- ONLY IMEDEATE JOINERS] Hr. Preethi @ 9880952642 preethir@thejobfactory.co.in

Work from home is offered *Candidates should have good communication skills *Should be able to resolve queries *Salary up to 18.4k CTC 14k in Hand *Rotational shifts *1 week off *Any Undergraduate/Graduate can apply Barkha @ 8851644223 Required Candidate profile Laptop Config. *WIFI connection *8GB RAM *I5 Processor *Windows 10 *Freshers & experienced both can apply *Post graduates can apply too Immediate joiner shall apply. English speaking is must