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1184 Banking Process Jobs - Page 6

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0.0 - 5.0 years

4 - 6 Lacs

New Delhi, Gurugram

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HIRING FOR VOICE PROCESS NEED EXCELLENT COMMUNICATION SKILLS UG/GRAD FRESHER & EXPERIENCED ARE ELIGIBLE SAL UPTO 3.5 LPA 6 LPA PERFORMANCE BASED INCENTIVES 5 DAYS WORKING/ 2 WEEK OFFS LOCATION - GURGAON FOR MORE INFO CONTACT GAURIKA 9871961666

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1.0 - 3.0 years

4 - 5 Lacs

Bengaluru

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Position Overview: We are looking for a highly skilled and detail-oriented Fraud Analyst to join our client's team in the banking industry. In this role, you will be responsible for identifying and preventing fraudulent activity within the banks operations and systems. You will play a crucial part in ensuring the safety and integrity of financial transactions, while complying with industry regulations. Key Responsibilities: Investigate suspected fraudulent activity using a variety of tools and investigative techniques. Analyze transaction data, account activity, and trends to identify suspicious patterns that could indicate fraud. Collaborate with internal departments, law enforcement agencies, and external partners to prevent and resolve fraud-related issues. Develop and implement effective fraud prevention strategies and procedures to minimize risk exposure. Ensure adherence to financial regulations and industry standards related to fraud detection, prevention, and dispute handling. Review and manage chargebacks, disputes, and fraud claims to ensure timely resolution and mitigate financial losses. Prepare and file Suspicious Activity Reports (SARs) as per regulatory requirements. Requirements: Minimum 6 months of experience in fraud detection, investigation, or financial dispute handling, with a strong understanding of transaction monitoring and fraud prevention. Knowledge of Anti-Money Laundering (AML), account takeover, card fraud, check fraud, and chargebacks. Strong analytical and problem-solving skills with an attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Excellent communication, interpersonal, and negotiation skills. Familiarity with financial regulations and industry standards related to fraud prevention and detection.

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2.0 - 7.0 years

10 - 15 Lacs

Chennai

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We are seeking skilled professionals proficient in Spanish to join our dynamic team. This is an exciting opportunity for individuals passionate about providing exceptional support to Spanish-speaking clients in the US Banking process. The ideal candidate will be responsible for communicating effectively in both Spanish and English, ensuring customer satisfaction and smooth handling of banking-related queries. Key Responsibilities: Provide effective and timely support to Spanish-speaking clients via multiple channels (phone, email, chat). Assist customers with banking inquiries, troubleshooting issues, and guiding them through various banking processes. Ensure accurate and efficient resolution of client queries while maintaining high-quality customer service standards. Collaborate with cross-functional teams to resolve complex issues and provide optimal solutions. Maintain clear communication and update customer records as needed. Participate in training and continuous development to stay updated on product and process changes. Qualifications: Fluency in Spanish (Minimum B2 Level) and English is required for this role. A minimum of 6 months of experience in a BPO environment is mandatory. Strong analytical, problem-solving, and communication skills. Previous experience in process management or handling customer issues in a financial services context will be an advantage. Ability to work in a fast-paced environment and meet targets. Strong attention to detail and organizational skills.

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1.0 - 6.0 years

2 - 3 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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Urgent Hiring for Fraud Analyst Experience- Minimum 6 Months on paper experience in Email or as a AML Analyst OR Fraud Analyst Undergraduate can apply. Shit- 24/7 , Any 9 hours, Package - 4.5 Lpa Immediate joiners. connect on HR Arti 9522754537 Required Candidate profile Excellent communication is required 6 months experience in Email or Banking graduate or undergraduate both can apply

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2.0 - 7.0 years

4 - 8 Lacs

Noida

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Job Title: Personal Banker | UK Banking Process | Captive Unit | Noida Job Location: Noida, Uttar Pradesh Salary: Up to 7.5 LPA Experience: 2 to 7 Years (International Voice Process) Role Responsibilities: Manage inbound and outbound calls from UK banking customers Assist customers with account queries, transactions, and banking solutions Ensure exceptional service delivery while maintaining compliance and security standards Build rapport and long-term trust with customers through clear, empathetic communication Navigate systems efficiently to provide quick resolutions Preferred candidate profile Education: Graduate in any stream (Mandatory) Experience: 2 - 7 years of international voice process experience ( banking/financial process preferred but not mandatory ) Strong command over spoken English and communication etiquette Open to working in rotational shifts as per UK hours Immediate to early joiners preferred To Apply: Contact Pratibha Nayyar at +91 99299 71070 Or drop your resume at pratibha.nayyar@manningconsulting.in

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0.0 - 1.0 years

0 Lacs

Noida

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Are you a recent graduate eager to launch your career in the financial sector? We are working with our client, a leading IT MNC is seeking enthusiastic individuals to join their Financial Crime Compliance (FCC) team in Noida! Who Are We Looking For? Education: M.Com, B.Com, or B.A. (Economics) graduates. Graduation Year: 2024 or 2025 passouts. Age: 21 - 24 years old. Skills: Strong communication skills are essential. What We Offer? Attractive CTC: 2.5 - 3 lakhs per annum, plus other benefits* Location: Noida Training: Free, comprehensive training in Financial Crime Compliance to equip you with the necessary skills. Selection Process: 1. Registration 2. Communication Skills Entrance Test. 3. Face-to-Face Round: Round 1 Assessment Successful candidates will undergo a 2-month domain training program in FCC. Round 2 Interview with Capgemini. 4. Offer Letter: Issued upon successful completion of all rounds. For more information, call 8657002884 Limited seats available! Don't miss this chance to begin your career in Financial Crime Compliance.

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Kickstart Your Career-Leading Bank, Stock Broking Location: Airoli Salary: Up to 3.5 LPA Role: Digital Account Opening Executive Make 80-100 calls/day Convert leads for online trading & demat accounts Follow up & close leads end-to-end Required Candidate profile Good spoken & written communication Basic computer knowledge Graduate Fresher can also Apply Confident, self-driven, target-oriented Call HR-Hrutika: 9137797705 www.hyfly.in Hy Fly Consultancy Perks and benefits Daily Allowance: 150 Variable Annual Bonus

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0.0 - 5.0 years

3 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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No 1 Bank is hiring Graduates for below role Video KYC Officer Phone Banking Officer Service Assurance team Social Media Escalation Outbound NRI Customer Service Virtual Care Officer Retail lability-outbound Sale Call 8080126356 Ekta www.hyfly.in Required Candidate profile Tele Sales with good comms Graduation is mandatory Immediate joiners Executive is responsible to to engage with New to Bank + Existing customers of the Bank further Cross Sell Products of the Bank

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Qualification : HSC or Any graduate / Under graduate Work From Office Location - Viman Nagar, Pune Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / english Salary up to Fresher:- 12,000 to 14,000 + unlimited incenive Salary up to Experience :- 14,000 +16000 + unlimet incentive Regional Language Up To :- 18,000 + unlimited incentive Rounds of Interviews: HR round Operations round Interested candidates can reach out to HR Shital :- 9822963480

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1.0 - 5.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Greeting!! We are hiring for international voice process Interested candidates can call or share their CV to Muskaan at 8884496984 Job role: Customer Advisor Shift: US rotational shift Salary: upto 6.5 lpa Location: Koramangala 2 way cabs will be provided upto 20 km Role & responsibilities: Inbound Call Handling Receive and respond to customer calls regarding products, services, or orders. Make outbound calls for follow-ups, feedback, or escalation updates. Issue Resolution Troubleshoot problems or concerns related to products/services. Provide accurate information and solutions in a timely manner. Escalate complex issues to senior teams when needed. Customer Interaction Management Maintain a polite, empathetic, and professional tone at all times. Build rapport with customers to understand and address their needs effectively. Document interactions accurately in CRM systems or call logs. Product/Service Knowledge Stay updated on company products, services, policies, and procedures. Communicate features, benefits, and updates clearly to customers. Performance Metrics Achieve targets like Average Handling Time (AHT), First Call Resolution (FCR), Customer Satisfaction (CSAT), etc. Actively seek feedback and apply coaching recommendations. Preferred candidate profile Min 1 yr of experience in international voice process UG/ Graduates are fine Excellent at communication Thanks and regards, Muskaan Rivera Manpower Services

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Process:- Customer Service - Bank of india (inbound Process) -Fresher/ experience both can apply - Graduates or Graduation perusing -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Qualification :- Graduates or Graduation perusing To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Shubham :- 8551021894 Perks and benefits High Incentives and growth opportunities.

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0.0 - 4.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Greeting From The Job Factory....! Golden opportunity for freshers and Experience Fresher salary upto 4 LPA For more details Contact : HR Kareemunissa - 9008504707 ( WhatsApp) Email ID : kareemathejobfactory@gmail.com NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. For more details Contact : HR Kareemunissa - 9008504707 ( WhatsApp) Email ID : kareemathejobfactory@gmail.com

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1.0 - 5.0 years

4 - 5 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Mumbai (All Areas)

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Process:- ICICI NPS (Retirement Plan) Candidate with good communication skills is required, Freshers or Min 6 months of BPO Experience is required, Graduate & HSC Candidates can apply. Salary:- 15000 to 25,000 Inhand(Depend on interview) How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rohan :- 8177871758

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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Process:- SBI LIFE INSURANCE (Telesales) Good Communication Freshers/Experienced both can apply. Min qualification- Graduate Freshers or any Telesales experience with Excellent Comms skills Shift: 9:30AM to 6:30PM Desired Candidate Profile:- Min qualification-HSC 15,000 to 30,000 in hand (Salary will be closed on the basis of the candidates skillset and previous package) How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rohan:- 8177871758

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Mumbai Suburban, Navi Mumbai

Work from Office

Qualification:- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile:- HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average English Rounds of Interviews: HR round Operations round Note:- If any one can interested ping me on WhatsApp HR Omkar:- 8698879613

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Process:- IDFC FIRST BANK -Outbound Process Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 14,500 (In-Hand) per month + Incentives Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) HR Sonali : 9822197285 Mail id :- sonali.ware@credicus.co

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0.0 years

3 - 4 Lacs

Tirunelveli, Tiruchirapalli, Coimbatore

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Handling and resolving customer queries and complaints over the phone. Providing customers with information on various banking products and services Ensure compliance with regulatory requirements Oversee portfolio management activities. Required Candidate profile Personal Banker-Classic PB teller authorizer (PBTA) Degree must be completed age should be below 27years

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0.0 years

2 - 4 Lacs

Bengaluru

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Greeting!! Great opportunity for freshers who are interested to work in top MNCs We are hiring for international processes in banking, telecom, insurance domain. Job role: Customer handling specialist Shift: US rotational shift, 5 days working , 2 days rotational off Salary: upto 3.8lpa, plus attractive bonus and incentives Location: Koramangala, Manyata tech park. Roles and responsibilities: 1. Attending customers via calls to resolve their queries. 2. Listen to customer concerns, empathize, and take action to resolve issues 3. Keep accurate records of customer interactions and follow-up actions 4. Create guidelines and strategies to improve customer experience and satisfaction 5. Diagnose and fix problems with products or services. 6. Create a positive experience for customers and build trust. For further queries or to book a slot contact or share your cvs to DIVYA - 9513900439 PRIYANSHU - 8884496981 SAHIL - 9164462369 Thanks and regards, DIVYA 9513900439 rivera.divya@gmail.com Rivera Manpower Services

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0.0 - 5.0 years

4 - 6 Lacs

New Delhi, Gurugram

Work from Office

HIRING FOR VOICE PROCESS NEED EXCELLENT COMMUNICATION SKILLS UG/GRAD FRESHER & EXPERIENCED ARE ELIGIBLE SAL UPTO 3.5 LPA 6 LPA PERFORMANCE BASED INCENTIVES 5 DAYS WORKING/ 2 WEEK OFFS LOCATION - GURGAON FOR MORE INFO CONTACT KAJAL - 8860800235

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0.0 - 5.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Process : Yes bank Customer Service Inbound Rotational week off Graduation mandate Excellent comms Thane- Kasarvadavali Pick up & drop from thane station Freshers can apply Experienced good to go Qualification:- Min HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person:- HR Ashwini (9822643371)

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1.0 - 6.0 years

2 - 6 Lacs

Bengaluru

Work from Office

My name is Chetan, HR Recruiter @ Wroots Global. we'd like to invite you to apply for any of our Customer Service positions Role avail this opportunity to make your career in reputed company. Hiring for Both International & Domestic BPO. We are looking For Experienced Candidates. Cab is provided both ways. 5 Days working. Any 2 days off Salary 2.5 to 6 Lacs Candidates should be Proficient in English. Interested Candidates Contact Chetan -9035094261. We also have openings with other MNC companies. - Fresher's - 12th Pass with min 6 months experience in international voice. - 5 days working 2 days off. - Salary Up to 6L Contact : Chetan -9035094261 EMAIL: chetan@wrootsglobal.in

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0.0 - 3.0 years

1 - 4 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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- Required Fresher/Experience - Min HSC pass out - salary 15000 to 25,000 Inhand (Depend on interview) - Basic Knowledge of computer - good communication skills Required Candidate profile Job Location: Virar West & Malad To schedule your interview send your CV through WhatsApp (number mentioned below) HR SAYALI : 9158043197 Perks and benefits High Incentives and growth opportunities

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3.0 - 8.0 years

3 - 6 Lacs

Bengaluru

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3+ years of banking Voice experience of 4+ years of any Voice experience is a must. Rotational week off Rotational shift Excellent Communication in English is a must. Cab is available Call 7200550458, 9361349589, 7092982513 Required Candidate profile CTC 3L to 6L based on the experience. Work from office

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1.0 - 6.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Greetings from THE JOB FACTORY !! Job Summary: We're looking for a skilled International Banking BPO Voice Process associate to handle customer inquiries and issues related to international banking services. The ideal candidate will have excellent communication skills, problem-solving abilities, and a strong understanding of banking processes. For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : swathi@thejobfactory.co.in Responsibilities: - Customer Service: Handle inbound and outbound calls from international customers, providing accurate and timely information to resolve queries and complaints. - Issue Resolution: Efficiently resolve customer issues and escalate unresolved problems to internal teams. - Record Keeping: Maintain accurate records of customer interactions and transactions. - Compliance: Adhere to company policies, procedures, and regulatory requirements related to international banking. - Team Collaboration: Work closely with team members to ensure high levels of customer satisfaction. Requirements: - Education: Bachelor's degree or Under Graduate - Experience: min 3 years experience in a customer service role, preferably in banking or BPO. - Skills: - Excellent Communication: Strong verbal and written communication skills in English. - Problem-Solving: Ability to resolve complex customer issues efficiently. - Time Management: Ability to manage multiple customer interactions simultaneously. - Banking Knowledge: Good understanding of international banking regulations Salary and Benefits: - Salary: Industry-Leading Salary (Salary Negotiable) - Benefits: Performance-based incentives, health insurance, and allowances. For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : swathi@thejobfactory.co.in ****DO REFER YOUR FRIEND'S****

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