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0.0 - 2.0 years

0 Lacs

Sanathnagar, Hyderabad, Telangana

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Job Description: We are looking for a proactive and enthusiastic Trainee Scrum Master to join our team. The selected candidate will be actively involved in the Project Development lifecycle and will work closely with the existing Scrum Master. This role also includes supporting the upcoming CMMi appraisal processes and being prepared to act as a backup for the Scrum Master when needed. Key Responsibilities: Assist the current Scrum Master in managing and facilitating Agile ceremonies (Daily Stand-ups, Sprint Planning, Retrospectives, Reviews). Support the Scrum Master and team in adhering to Agile and Scrum principles. Participate in the preparation and execution of the CMMi appraisal process. Maintain key project documentation, sprint reports, and compliance records. Collaborate with cross-functional teams to ensure smooth project execution. Demonstrate a continuous learning mind set and eagerness to grow within the Agile framework. Key Skills Required: Scrum and Agile practices Strong communication and problem-solving skills Team-oriented with a strong focus on collaboration High attention to detail, especially in documentation and compliance Good presentation skills and the ability to convey information effectively Willingness to learn and adapt in a fast-paced environment Experience: 1 to 2 years Educational Qualification: B Tech (CSE) Work location: B-42 Industrial Estate, Sanath Nagar, Hyderabad, Telangana 500018 Job Types: Full-time, Permanent Pay: ₹9,766.84 - ₹25,000.19 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Compensation Package: Yearly bonus Schedule: Day shift Monday to Friday Weekend availability Language: English (Required) Work Location: In person

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8.0 years

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Navi Mumbai, Maharashtra, India

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We at Mpower , a leader in power backup and solar energy solutions, are looking for an experienced and people-oriented HR Manager to join our growing team. If you are passionate about building strong teams, fostering a positive culture, and driving HR excellence, we’d love to connect with you! Key Responsibilities: End-to-end recruitment and onboarding of employees Managing payroll, HRMS, employee records & statutory compliance Designing and implementing HR policies, procedures, and employee handbooks Performance management and employee engagement initiatives Conflict resolution, grievance handling, and maintaining workplace harmony Overseeing training & development programs for skill upgradation Coordinating with department heads for manpower planning Desired Candidate Profile: MBA or PG Diploma in HR or equivalent 5–8 years of experience in a similar role (preferably in manufacturing or engineering companies) Strong interpersonal, communication, and organizational skills Knowledge of labor laws, PF, ESI, and compliance processes Proficiency in MS Office and HR software tools If you’re an HR professional looking for a dynamic workplace where your ideas matter, we invite you to apply! 💼 Let’s build a great workplace together. #HRJobs #HRManager #HiringNow #JobOpening #MPowerCareers #HumanResources #Recruitment #HR Show more Show less

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20.0 years

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Chennai, Tamil Nadu, India

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Company Description Fenice Energy provides high-quality end-to-end clean energy solutions for homes, including solar, backup, and EV charging. With over 20 years of experience in clean energy, Fenice Energy has built a strong legacy in the industry. Our commitment to sustainability and innovation drives us to deliver exceptional energy solutions. To learn more, visit feniceenergy.com. Role Description This is a full-time on-site role for a Senior Electrical Design Engineer located in Chennai. The Senior Electrical Design Engineer will be responsible for designing, developing, and implementing electrical systems and components. Day-to-day tasks include electrical design, power distribution planning, and ensuring compliance with industry standards. The engineer will collaborate with cross-functional teams to optimize electrical infrastructure and support project execution. Qualifications Electrical Design and Design Engineering skills Proficiency in Electrical Engineering and Electricity Experience in Power Distribution Strong analytical and problem-solving abilities Excellent communication and teamwork skills Bachelor’s degree in Electrical Engineering or a related field Relevant certifications and licensure are a plus Experience in the clean energy industry is an advantage Show more Show less

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0.0 years

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Thane, Maharashtra

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Job Title: Photographer & Video Editor Location: Thane, Maharashtra Salary: ₹15,000 – ₹20,000 per month Employment Type: Full-Time Job Description: We are looking for a creative and dedicated Photographer & Video Editor to join our team full-time. The ideal candidate should be skilled in capturing high-quality photos and videos and editing them professionally to meet brand and campaign requirements. Key Responsibilities: Capture high-quality images and videos for events, campaigns, products, and corporate needs. Edit photos and videos using software like Adobe Photoshop, Lightroom, Premiere Pro, or similar. Collaborate with the marketing and design teams to understand project needs. Maintain proper backup and archiving of all photo/video content. Ensure all visual content aligns with brand aesthetics and quality standards. Travel to locations as required for shoots and assignments. Requirements: Proven experience in photography and video editing (portfolio required). Proficiency in editing software (Adobe Creative Suite or equivalent). Strong visual and creative sense. Willingness to travel as per project requirements. Ability to work independently and manage deadlines. Good communication and collaboration skills. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person

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7.0 years

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Noida, Uttar Pradesh, India

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Job Title: Data Architect Location: Noida, India Data Architecture Design: Design, develop, and maintain the enterprise data architecture, including data models, database schemas, and data flow diagrams. Develop a data strategy and roadmap that aligns with business objectives and ensures the scalability of data systems. Architect both transactional (OLTP) and analytical (OLAP) databases, ensuring optimal performance and data consistency. Data Integration & Management: Oversee the integration of disparate data sources into a unified data platform, leveraging ETL/ELT processes and data integration tools. Design and implement data warehousing solutions, data lakes, and/or data marts that enable efficient storage and retrieval of large datasets. Ensure proper data governance, including the definition of data ownership, security, and privacy controls in accordance with compliance standards (GDPR, HIPAA, etc.). Collaboration with Stakeholders: Work closely with business stakeholders, including analysts, developers, and executives, to understand data requirements and ensure that the architecture supports analytics and reporting needs. Collaborate with DevOps and engineering teams to optimize database performance and support large-scale data processing pipelines. Technology Leadership: Guide the selection of data technologies, including databases (SQL/NoSQL), data processing frameworks (Hadoop, Spark), cloud platforms (Azure is a must), and analytics tools. Stay updated on emerging data management technologies, trends, and best practices, and assess their potential application within the organization. Data Quality & Security: Define data quality standards and implement processes to ensure the accuracy, completeness, and consistency of data across all systems. Establish protocols for data security, encryption, and backup/recovery to protect data assets and ensure business continuity. Mentorship & Leadership: Lead and mentor data engineers, data modelers, and other technical staff in best practices for data architecture and management. Provide strategic guidance on data-related projects and initiatives, ensuring that all efforts are aligned with the enterprise data strategy. Required Skills & Experience: Extensive Data Architecture Expertise: Over 7 years of experience in data architecture, data modeling, and database management. Proficiency in designing and implementing relational (SQL) and non-relational (NoSQL) database solutions. Strong experience with data integration tools (Azure Tools are a must + any other third party tools), ETL/ELT processes, and data pipelines. Advanced Knowledge of Data Platforms: Expertise in Azure cloud data platform is a must. Other platforms such as AWS (Redshift, S3), Azure (Data Lake, Synapse), and/or Google Cloud Platform (BigQuery, Dataproc) is a bonus. Experience with big data technologies (Hadoop, Spark) and distributed systems for large-scale data processing. Hands-on experience with data warehousing solutions and BI tools (e.g., Power BI, Tableau, Looker). Data Governance & Compliance: Strong understanding of data governance principles, data lineage, and data stewardship. Knowledge of industry standards and compliance requirements (e.g., GDPR, HIPAA, SOX) and the ability to architect solutions that meet these standards. Technical Leadership: Proven ability to lead data-driven projects, manage stakeholders, and drive data strategies across the enterprise. Strong programming skills in languages such as Python, SQL, R, or Scala. Certification: Azure Certified Solution Architect, Data Engineer, Data Scientist certifications are mandatory. Pre-Sales Responsibilities: Stakeholder Engagement: Work with product stakeholders to analyze functional and non-functional requirements, ensuring alignment with business objectives. Solution Development: Develop end-to-end solutions involving multiple products, ensuring security and performance benchmarks are established, achieved, and maintained. Proof of Concepts (POCs): Develop POCs to demonstrate the feasibility and benefits of proposed solutions. Client Communication: Communicate system requirements and solution architecture to clients and stakeholders, providing technical assistance and guidance throughout the pre-sales process. Technical Presentations: Prepare and deliver technical presentations to prospective clients, demonstrating how proposed solutions meet their needs and requirements. Additional Responsibilities: Stakeholder Collaboration: Engage with stakeholders to understand their requirements and translate them into effective technical solutions. Technology Leadership: Provide technical leadership and guidance to development teams, ensuring the use of best practices and innovative solutions. Integration Management: Oversee the integration of solutions with existing systems and third-party applications, ensuring seamless interoperability and data flow. Performance Optimization: Ensure solutions are optimized for performance, scalability, and security, addressing any technical challenges that arise. Quality Assurance: Establish and enforce quality assurance standards, conducting regular reviews and testing to ensure robustness and reliability. Documentation: Maintain comprehensive documentation of the architecture, design decisions, and technical specifications. Mentoring: Mentor fellow developers and team leads, fostering a collaborative and growth-oriented environment. Qualifications: Education: Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Experience: Minimum of 7 years of experience in data architecture, with a focus on developing scalable and high-performance solutions. Technical Expertise: Proficient in architectural frameworks, cloud computing, database management, and web technologies. Analytical Thinking: Strong problem-solving skills, with the ability to analyze complex requirements and design scalable solutions. Leadership Skills: Demonstrated ability to lead and mentor technical teams, with excellent project management skills. Communication: Excellent verbal and written communication skills, with the ability to convey technical concepts to both technical and non-technical stakeholders. Show more Show less

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4.0 years

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Noida, Uttar Pradesh, India

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Department: IT Infrastructure Location: Noida Sector -62 Job Summary:- We are looking for a skilled and proactive L2 IT Engineer to support our day-to-day IT operations. This role will serve the GSuite Administrator and also handle deskside support operations across departments. The ideal candidate should have a solid technical background in cloud collaboration platforms (Gsuite/Google Workspace) and strong hands on experience in endpoint support. Key Responsibilities:- Gsuite Administration • Support and assist in managing the Google Workspace environment (users, groups, organizational units, policies). • Handle user provisioning/deprovisioning, mailbox issues, and security configurations. • Respond to GSuite service tickets and escalations. • Act as a backup during the absence of the primary GSuite Administrator. • Assist in monitoring security alerts and implementing compliance best practices in GSuite. Deskside & Endpoint Support • Provide L2 technical support for desktops, laptops, printers, conferencing equipment, and other peripherals. • Install, configure, and troubleshoot Windows, macOS, and common productivity software. • Respond to and resolve incidents related to hardware, software, and network connectivity. • Coordinate with L1 support and escalate unresolved issues as needed. • Assist with inventory tagging, device allotment, and NOC clearance processes. • Maintain documentation for desktops, support procedures, and asset movements. Operational Coordination & Documentation • Maintain standard operating procedures (SOPs) for both GSuite and endpoint support. • Participate in IT audits, asset reconciliations, and change management processes. • Support patching, antivirus, and endpoint compliance tasks. Required Skills & Qualifications • 2–4 years of experience in IT support, with exposure to GSuite/Google Workspace. • Strong troubleshooting knowledge of Windows, macOS, and networking basics. • Hands-on experience with ticketing systems and remote support tools. • Good understanding of identity and access management (IAM) in GSuite. • Knowledge of ITIL practices is a plus. • Excellent communication and problem-solving skills. Preferred Certifications (Nice to Have) • Google Workspace Administrator Fundamentals • CompTIA A+ / Network+ / ITIL Foundation • Microsoft 365 Fundamentals (as an added plus) Work Environment • Must be willing to work onsite or in hybrid mode. • Occasional travel to branch offices or support locations may be required. Show more Show less

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35.0 years

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Noida, Uttar Pradesh, India

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Job Description Engineer At Optimum Info, we are continually innovating and developing a range of software solutions empowering the Network Development and Field Operations businesses at Automotive, Power Sports and Equipment industries. Our integrated suite of comprehensive solutions provides a seamless and rich experience to our customers, helping them become more effective at their work and create an impact on the organization. Our sharp cultural focus on outstanding customer service and employee empowerment is core to our growth and success. As a growing company, we offer incredible opportunities for learning and growth with opportunity to manage high-impact business solution. Position Overview The Infrastructure Engineer will be responsible for maintaining Optimum's server and end-user infrastructure and work on initiatives to enhance the performance, reliability, and security of assets on the Amazon cloud. The position is based in Noida, India and will collaborate with infrastructure and Infosec team members based out of Optimum's other locations (Ahmedabad, India and Los Angeles, USA). Key Responsibilities AWS Infrastructure Management : Provision, configure, and monitor cloud infrastructure on AWS, ensuring high availability, performance, and security. Server Administration : Manage and maintain Windows and Linux servers, including patching, backup, and troubleshooting. Resource Optimization : Continuously review cloud resource utilization to optimize performance and reduce costs. Monitoring & Incident Response : Set up and manage monitoring tools, respond to alerts, and troubleshoot infrastructure issues. Security & Compliance : Ensure compliance with security policies, manage SSL certificates, and support access control mechanisms. Collaboration & Automation : Work with DevOps and Security teams to implement automation, infrastructure-as-code (IaC), and best practices. Office 365 Administration : Oversee O365 services, user management, and security settings. Desired Qualifications & Experience Bachelor's degree in engineering or a related field, with 35 years of experience managing cloud infrastructure. Cloud operations certification is a plus. Hands-on experience with AWS services such as EC2, S3, IAM, VPC, and CloudWatch. Strong knowledge of Windows and Linux server administration. Experience with cloud cost optimization strategies. Familiarity with Infrastructure-as-Code tools (Terraform, CloudFormation) is a plus. Strong English communication skills and proficiency in MS Office (Word, Excel, PowerPoint). Preferred Certifications AWS Certified SysOps Administrator Associate AWS Certified Solutions Architect Associate (ref:hirist.tech) Show more Show less

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Kolkata, West Bengal, India

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• Proven experience in designing and managing Citrix solutions, including Citrix Virtual Apps and Desktops and Citrix Cloud. • Experience with Microsoft Azure cloud platforms. • Strong knowledge of virtualization technologies. • Proficiency in scripting and automation. • Expertise in Azure Active Directory, Group Policies, and identity/access management integration. • Citrix certifications such as CCP-V (Citrix Certified Professional - Virtualization) or CCE-V (Citrix Certified Expert - Virtualization). • Familiarity with ITIL processes and incident management tools. • Excellent communication and presentation abilities. • Ability to work independently and as part of a team. Application packaging experience (AppV) Knowledge on Automated Configuration Tool (ACT) proficiency. Knowledge on Network and connectivity management. Knowledge on Resource location management. Knowledge on Backup and restore procedures. Knowledge on Security and compliance expertise. Show more Show less

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12.0 years

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Vadodara, Gujarat, India

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Deputy Director – System Support Cell Role Overview: The Deputy Director – System Support Cell will oversee the day-to-day operations and strategic initiatives of the ICT system support team. This role is responsible for ensuring the stability, security, and scalability of IT infrastructure and end-user support services across the organization. The Deputy Director will work closely with stakeholders to drive technology excellence, enhance user satisfaction, and maintain seamless IT operations. Key Responsibilities: -Supervise, guide, and manage the technical support team, ensuring timely resolution of hardware, software, and network-related issues. -Collaborate with the Director and senior management in planning, budgeting, and implementing IT projects aligned with institutional goals. -Oversee infrastructure management including servers, network systems, backup solutions, and cybersecurity protocols. -Establish and monitor service-level agreements (SLAs) to ensure consistent service delivery. -Drive implementation and maintenance of IT policies, SOPs, and documentation standards. -Coordinate with internal departments to understand their IT needs and provide necessary support or solutions. -Monitor system performance, conduct risk assessments, and develop disaster recovery plans. -Manage software licensing, asset tracking, and IT inventory across departments. -Stay updated on emerging technologies to recommend improvements and upgrades. -Train and mentor system support staff for continuous professional development. Qualifications & Experience: -Bachelor’s/Master’s degree in Computer Science, Information Technology, or a related field. -8–12 years of experience in IT systems management, with at least 3–5 years in a leadership/supervisory role. -Strong understanding of IT infrastructure, networking, cybersecurity, cloud systems, and helpdesk operations. -Experience in academic institutions or large organizations is preferred. Pay Scale - Upto 15LPA Skills Required: Excellent leadership and team management abilities. Strong problem-solving and analytical thinking skills. Proficient in system diagnostics and troubleshooting tools. Excellent communication, coordination, and stakeholder management skills. Ability to manage multiple priorities in a fast-paced environment. For any queries contact - hrap7@paruluniversity.ac.in Show more Show less

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0 years

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Surat, Gujarat, India

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Mandatory Expectations : Excellent verbal and written communication skills. Punctuality and ability to meet deadlines. Strong team spirit and collaboration skills. Commitment to ethical work practices and professionalism. Attention to detail and accuracy. Effective task and time management abilities. Demonstrated professional behaviour and demeanor. Responsible and reliable work approach. Enthusiasm for work and a positive attitude. Confidence in decision-making and problem-solving. Right mindset and attitude towards work and colleagues. Ability to follow instructions and work well within a team. Willingness to act as a backup and mentor when needed. Familiarity with company policies and willingness to adhere to established processes. Preferred Expectations: Ability to communicate effectively with individuals at all levels of the organization, both verbally and in writing. Willingness to continuously learn and develop HR knowledge, adapting to new practices and systems. Collaboration with HR colleagues and cross-functional teams to achieve organizational goals. High attention to detail in handling HR documentation, employee records, and related processes. Ability to analyze HR-related issues, propose solutions, and implement effective resolutions. Demonstrated ability to maintain confidentiality and handle sensitive employee information with integrity. Efficient task and time management skills, ensuring that deadlines are met, and work is completed to a high standard. Understanding of HR software systems and tools, and the ability to utilize them in HR functions. Knowledge of labor laws and employment regulations, with a commitment to maintaining compliance in HR practices. Job-Specific Expectations: Assist in HR administrative tasks, including organizing and maintaining employee records and documentation. Contribute to employee engagement initiatives, including organizing events, conducting surveys, and coordinating recognition programs to foster a positive work environment. Coordinate recruitment activities, assist with onboarding new employees, and ensure employee records are accurately maintained. Assist in payroll processing, benefits administration, and addressing employee-related queries regarding these matters. Act as a liaison between HR and employees, ensuring smooth communication and timely resolution of requests. Participate in HR projects aimed at improving HR processes, employee relations, and organizational efficiency. Ensure HR practices are compliant with legal requirements and company policies, staying informed on changes to labor laws and regulations. Show more Show less

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10.0 years

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Chennai, Tamil Nadu, India

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About Company : Our client is a global IT, consulting, and business process services company headquartered in Bengaluru, India. It offers end-to-end IT services, including application development, infrastructure management, and digital transformation. They serves clients across industries such as banking, healthcare, retail, energy, and manufacturing. It specializes in modern technologies like cloud computing, AI, data analytics, and cybersecurity. The company has a strong global presence, operating in over 66 countries. Our client employs more than 250,000 people worldwide. It is known for helping enterprises modernize their IT infrastructure and adopt agile practices. Their division includes consulting, software engineering, and managed services. The company integrates automation and AI into its services to boost efficiency and innovation. Job Title: Snowflake Admin · Location: Chennai/Hyderabad/Bangalore(Hybrid) · Experience: 6+ yrs · Job Type : Contract to hire. · Notice Period:- Immediate joiners. Mandatory Skills: Key Responsibilities : Administer Snowflake environments on the cloud, ensuring optimal system performance and reliability. Monitor and troubleshoot Snowflake-related performance issues and errors, providing solutions promptly. Manage and enforce security controls, roles, users, and privileges following best practices. Implement and manage disaster recovery and high availability plans for Snowflake databases. Handle database and object recovery operations. Design and maintain databases, schemas, tables, and views, and manage data-sharing features. Develop capacity and cost optimization plans, ensuring efficient Snowflake resource utilization. Identify, design, and automate processes to improve operational efficiency. Stay informed about the latest Snowflake features, updates, and best practices. Create and update runbooks to streamline Snowflake administration tasks. Participate in 24x7 on-call rotation support to resolve high-priority issues. Qualifications & Experience : Bachelor's degree in Computer Science, Information Systems, or a related field. 10+ years of experience as a database administrator. Minimum of 5+ years of hands-on experience with Snowflake administration, cloud-AWS Proficiency in automating processes with Unix shell scripting, Python, or similar tools. Experience with AWS services such as S3, EC2, VPC, IAM, and Networking. In-depth knowledge of security, backup, and disaster recovery solutions for Snowflake. Proven ability to solve complex technical problems with innovative solutions. Excellent communication and teamwork skills. Show more Show less

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5.0 - 8.0 years

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Hyderabad, Telangana, India

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Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Servicenow-Development . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

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5.0 - 8.0 years

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Hyderabad, Telangana, India

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Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Unix - Implementation and Maintenance . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

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8.0 - 10.0 years

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Thane, Maharashtra, India

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Active Directory L3 Location – Mumbai Skill – AD L3 Maximum budget – As per market Experience required- Minimum 8 to 10 years Airoli, Navi Mumbai - 400708 Please find the JD. • Strong knowledge of Microsoft Active Directory and related technologies. • Experience in managing and maintaining domain controllers, FSMO roles, and Group Policy Objects (GPOs). • Excellent troubleshooting skills and the ability to resolve complex issues. • Strong leadership and communication skills. • Ability to work collaboratively with cross-functional teams. • Experience in implementing security policies and procedures. • Knowledge of backup and recovery strategies for Active Directory. Contact details: Suman Sharma hrdhelpdesk1@raspl.com Show more Show less

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India

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Part-Time Online Math Tutor – Work From Home - (Grades UKG-9) Are you passionate about teaching? Do you dream of transforming young minds and making math fun, fearless, and foundational? At Bhanzu, we’re looking for driven and dynamic Math Trainers to join our growing global teaching community. As a trainer, you'll deliver engaging live classes that help students from UKG to Grade 9 truly understand the why behind the what — making real-life connections that last a lifetime. At Bhanzu, we're not just teaching math — we're reshaping the future of learning. 🎯 Founded by Neelakantha Bhanu: Bhanzu is led by Neelakantha Bhanu, the World’s Fastest Human Calculator and a TEDx speaker. With over 30,000 students across 15+ countries, we’re reimagining math education through concept-first instruction, real-life application, and high-energy learning environments. 📝 What You’ll Do: Conduct engaging, joyful, concept-driven math classes online Use real-life examples to simplify complex topics Personalize the learning experience for every student Track student progress and share feedback with parents Adapt teaching methods to engage students from diverse cultural backgrounds (US, UK, ANZ, etc.) with age-appropriate tone and cultural sensitivity Stay updated on modern teaching practices through Bhanzu’s training ✅ What You Need: Strong command of school-level mathematics Bachelor’s degree in Mathematics or related STEM fields Comfortable teaching UKG to Grade 9 Excellent English communication (neutral or clear accent) Prior teaching experience (online/live classes preferred) A quiet teaching space, good laptop, webcam, mic, and stable internet connection A reliable power backup solution (inverter/UPS) to ensure uninterrupted classes 🕒 Time Commitment & Slots: 3 to 7 hours/day, 6 days/week (one weekday off) Time Slots: (a) 2 AM – 6 AM (Highest priority – more payout) (b) Other Slots: 10 PM – 2 AM, 5 PM – 9 PM, 12 Noon – 4 PM 💰 Compensation: Attractive per session pay & Performance-based monthly bonus and growth path Higher pay available for priority slots (2 AM – 6 AM) 🚀 Why Join Bhanzu? Teach in an energetic, fun, and innovation-first environment Be part of a mission to eliminate math fear and build logical thinkers Work alongside a global team of educators, curriculum designers, and researchers Be part of a fast-growing education movement reaching 30,000+ students across 15+ countries Dedicated training programs to help you grow as a 21st-century educator Show more Show less

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0 years

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India

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Part-Time English Trainer – Work From Home - (Grades UKG-8) “Help Kids Around the World Speak with Confidence...” Are you passionate about teaching English and helping young learners become fearless communicators? At Bhanzu, we’re reimagining English learning by teaching logic over rules, application over memorisation, and confidence over correctness. Our live, activity-rich classes help students from UKG to Grade 8 master listening, speaking, reading, and writing — while having fun along the way. Founded by Neelakantha Bhanu, the World’s Fastest Human Calculator and TEDx Speaker, Bhanzu is a global learning movement with 30,000+ students across 15+ countries. Our English program is curated by Sree Devi G. — CBSE resource person, Fulbright Fellow (USA), and author of 32 books. 📝 What You’ll Do: Conduct live online classes that build fluency, grammar, vocabulary, and writing skills Use storytelling, role play, creative writing, and public speaking activities to bring learning to life Facilitate real-world learning projects like talk shows, podcasts, and puppet plays Personalize your teaching style for each child’s pace and personality Engage with students from India, the US, UK, ANZ, and other regions with age-appropriate tone and cultural sensitivity Share feedback with the Bhanzu team and support student progress Stay aligned with Bhanzu’s unique training methodology and continuous improvement practices ✅ What You Need: Excellent spoken English with a neutral or clear accent Strong knowledge of grammar, sentence structure, phonics, and reading strategies Ability to teach students from UKG to Grade 8 with warmth and clarity Prior experience teaching school students (preferred) Certifications like CELTA, TEFL, TESOL, TOEFL (preferred, not mandatory) Laptop, webcam, mic, and stable internet Power backup (inverter/UPS) to avoid class disruptions 🕒 Time Commitment & Slots: Teach 3 to 7 hours/day, 6 days/week (1 weekday off) Peak Time Slots: 2 AM – 6 AM (highest payout) Other Available Slots: 10 PM – 2 AM, 5 PM – 9 PM, 12 Noon – 4 PM 💰 Compensation: Attractive per session pay & Performance-based monthly bonus and growth path Higher pay available for priority slots (2 AM – 6 AM) 🚀 Why Join Bhanzu? Teach with logic-first methods, not rote rules Help kids build real-world communication skills — not just exam prep Join a global team of passionate educators and content experts Access regular training and upskilling programs Be part of a growing education company shaping the future of learning Make a lasting impact on children from across the globe Show more Show less

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3.0 years

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Vadodara, Gujarat, India

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Job Description Excellent analytical and problem-solving skills with 3 to 5+ years of experience in SQL databases hosted both on-prem and in Azure (IaaS and PaaS) Excellent interpersonal and professional communication skills. Good working Knowledge on Microsoft Azure cloud admin and AD activities. Certified on Azure admin. Implement and support Azure services such as Azure SQL Database, Managed Instance, Azure Storage, and Azure Monitor. Strong knowledge of Azure fundamentals, including networking, resource groups, storage, and monitoring Experience in MS-SQL database backup, disaster recovery planning, Replication, Cluster, Always-On Availability, data security, performance tuning and optimization. Develop and manage PowerShell and T-SQL scripts to support infrastructure automation and improve operational efficiency. Ability to understand and articulate technical concepts and derive solutions. Works independently and as a team member in a high performance 24/7 availability environment. Strong time management and organizational skills. Knowledge of SaaS models and large-scale, distributed web architectures utilizing SaaS technologies is a plus. Requirements Degree in Information Technology, Information Systems or relevant work experience preferred 3-5 years of experience in Azure DB, MSSQL Comfortable working in Rotational shifts (24/7). Benefits Hybrid working arrangements (2/3 days in the office) Annual performance-related bonus Health insurance 6x Flexi Anyday: knock 2.5 hours off your day on any day. Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! About The Business MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices in across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000+ team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer. Show more Show less

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5.0 - 8.0 years

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Pune, Maharashtra, India

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Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Azure Orchestration & Scaling Operations . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

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5.0 - 8.0 years

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Pune, Maharashtra, India

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Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Azure Network . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

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0 years

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Chennai, Tamil Nadu, India

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Position Overview: We are looking for a technically strong Solution Architect – Pre-Sales to support our sales team in designing and recommending end-to-end solutions in server, storage, networking, virtualization, and cloud infrastructure. The candidate will be the technical backbone for pre-sales engagements — responsible for solution design, sizing, pricing coordination, proposal creation, and partner interaction. They will also play a key role in responding to RFPs/RFQs, evaluating technical requirements, and ensuring timely submissions. Additionally, they are expected to track the sales funnel for solution opportunities and monitor progress till closure. Responsibilities Work with the sales team to understand customer requirements and recommend appropriate technical solutions. Design and propose server, storage, SAN, and virtualization architectures based on customer needs. Evaluate and suggest optimal configurations for network infrastructure – L2/L3 switches, firewalls, access points, routers, and ISP-facing devices. Liaise with OEMs and distributors to get updated solutions, commercial offers, and deal registrations. Assist in sizing and scoping hybrid or cloud-native deployments. Coordinate with internal technical teams to validate proposed solutions. Prepare pre-sales documents such as solution architecture, proposals, BOMs, and presentations. Respond to RFPs/RFQs with accurate technical documentation, solution specs, and pricing inputs. Conduct technical presentations and product demonstrations for customers and internal teams. Track solution opportunities in the funnel and monitor their progress until deal closure. Maintain funnel health and regularly update CRM with status, dependencies, and next steps. Required Skills: Hands-on understanding of enterprise-grade servers, storage, and SAN technologies. Proficiency in L2/L3 networking, VLANs, firewalls, and access point configurations. Strong grasp of Windows AD, Linux server environments, and basic scripting (PowerShell/Bash). Working knowledge of virtualization platforms (VMware/Hyper-V) and cloud platforms (AWS, Azure, or similar). Familiarity with backup and disaster recovery solutions. Strong commercial sense with the ability to evaluate and compare vendor solutions. Excellent communication and documentation skills. Preferred Qualifications: Certifications such as CCNA/CCNP, VMware, Azure/AWS, or other relevant OEM-specific credentials. Prior experience in pre-sales, solution architecture, or enterprise IT consulting. Ability to translate technical specs into simple and impactful sales language. Show more Show less

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6.0 - 8.0 years

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Chennai, Tamil Nadu, India

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Experience- 6-8 years Required Technical Skill Set** HPE Storage platforms: HPE Nimble ,HPE Primera , HPE 3PAR deployment, configuration, replication, and performance tuning, enterprise setup, firmware management, scalability, provisioning, snapshot/replication configuration SAN switch technologies Cisco MDS ,Brocade switches: zoning, fabric configuration, troubleshooting, Fabric management, diagnostics, and upgrade Desired Competencies (Technical/Behavioral Competency) Must-Have** (Ideally should not be more than 3-5) · Experience with LUN provisioning, masking, and zoning across multi-host environments. · Proficiency with Fibre Channel, iSCSI, and FCoE protocols for block-level storage connectivity. · Knowledge of storage replication, snapshot technologies, and remote data protection solutions. · Proficient in backup integration and disaster recovery strategies in storage environments. · Experience performing firmware upgrades and hardware lifecycle management on storage devices. · Ability to conduct and analyze storage performance assessments, capacity planning, and security audits. · Familiarity with storage monitoring, alerting, and reporting tools for proactive system health checks. · Troubleshooting of hardware-level and storage network issues affecting performance and availability. · Adequate knowledge of Ethernet/iSCSI and Fibre Channel-based SAN topology Good-to-Have · Hands-on experience with HPE Storage platforms: HPE Nimble ,HPE Primera , HPE 3PAR deployment, configuration, replication, and performance tuning, enterprise setup, firmware management, scalability, provisioning, snapshot/replication configuration. SN Responsibility of / Expectations from the Role 1. Ability to work independently in a fast-paced dynamic environment required. 2. Proven experience in designing, implementing, and managing enterprise storage solutions. 3. Deep knowledge of SAN (Storage Area Network), NAS (Network Attached Storage), and DAS (Direct Attached Storage) technologies. 4. Expertise in RAID levels, disk provisioning, and storage performance optimization. 5. Strong understanding of SAN switch technologies Cisco MDS ,Brocade switches: zoning, fabric configuration, troubleshooting, Fabric management, diagnostics, and upgrade 6. Experience performing firmware upgrades and hardware lifecycle management on storage devices. 7. Ability to conduct and analyze storage performance assessments, capacity planning, and security audits. Show more Show less

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6.0 - 8.0 years

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Chennai, Tamil Nadu, India

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experience- 6- 8 years Desired Competencies (Technical/Behavioral Competency) Must-Have Basic Unix Administration – user, groups, sudoers, paging, dump management Good knowledge in AIX and Linux LVM concepts. AIX and Linux OS Installation, Upgradation, Patching Troubleshooting OS errors and OS recovery procedures using mksysb backup. Good in NIM Administration, Linux Satellite Server concepts Strong communication skills Good-to-Have Intermediate knowledge on shell scripting, understanding of shells (Bash, Korn, C), Scripting knowledge IBM VIOS & PowerHA Cluster Administration Azure skills SN Responsibility of / Expectations from the Role 1 Perform AIX and Suse Linux Patching, Efix installations 2 SAP Cutover Activities: PowerHA Cluster Management and Administration. 3 User management, Group management, Sudoers file update, Paging management 4 Filesystem resize on standalone (Linux) & in PowerHA Cluster environment (AIX). 5 Consulting & Administration: Performance analysis, Monitoring and end user Unix consultation 6 Troubleshooting: Fixes/Analysis general Unix issues. HADR - High Availability support, Disaster recovery 7 Oncall support end to end for Production servers in Out of office, Business as usual activities as a Unix Admin. 8 Should have strong & Good troubleshooting skills 9 Should be able to support thru Oncall method for High priority incidents Show more Show less

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0.0 - 2.0 years

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Chennai, Tamil Nadu

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Qualifications: 1. Quality Documentation & System Maintenance Maintain and update Master Lists (ML) for: Machines & Equipment Forging Dies Customer Drawings and Properties External Origin Documents and Providers Internal Auditors Ensure document control for external/internal documents in line with QMS Maintain HT Furnace Recorder backup data 2. Inspection Approvals & NCR Analysis Approve: First Information Report (FIR) Product Inspection Report (PIR) Die Inspection Report First-Off and Last-Off Inspection Reports Analyze and document Product NCRs and follow up on resolutions 3. Customer Complaint Handling & Coordination Attend to and resolve customer complaints effectively Record complaints using FMS-13 format Review drawing revisions with customers and coordinate updates Prepare and hand over SFL Rework Statements to relevant departments Ensure UT certificate handovers to QC – Machine Shop 4. Dispatch & Lab Sample Coordination Prepare Test Certificates (TC) for dispatches Prepare Delivery Challans (DCs) for lab samples Coordinate lab/HO sample handovers 5. Compliance, Audits & Internal Improvements Conduct internal audits as per schedule Prepare MIS presentations for management reviews Review and update RM cutting work instructions Display weekly One Point Lessons (OPL) on forging defects Job Type: Full-time Pay: From ₹25,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Night shift Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Experience: total work: 2 years (Required) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Work Location: In person

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1.0 years

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Vadodara, Gujarat, India

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Job Description Excellent analytical and problem-solving skills with 1-3 years of experience in SQL databases hosted both on-prem and in Azure (IaaS and PaaS) Excellent interpersonal and professional communication skills. Good working Knowledge on Microsoft Azure cloud admin and AD activities. Certified on Azure admin. Implement and support Azure services such as Azure SQL Database, Managed Instance, Azure Storage, and Azure Monitor. Strong knowledge of Azure fundamentals, including networking, resource groups, storage, and monitoring Experience in MS-SQL database backup, disaster recovery planning, Replication, Cluster, Always-On Availability, data security, performance tuning and optimization. Develop and manage PowerShell and T-SQL scripts to support infrastructure automation and improve operational efficiency. Ability to understand and articulate technical concepts and derive solutions. Works independently and as a team member in a high performance 24/7 availability environment. Strong time management and organizational skills. Knowledge of SaaS models and large-scale, distributed web architectures utilizing SaaS technologies is a plus. Requirements Degree in Information Technology, Information Systems or relevant work experience preferred 1-3 years of experience in Azure DB, MSSQL Comfortable working in Rotational shifts (24/7). Benefits Hybrid working arrangements (2/3 days in the office) Annual performance-related bonus Health insurance 6x Flexi Anyday: knock 2.5 hours off your day on any day. Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! About The Business MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices in across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000+ team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer. Show more Show less

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0 years

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Vadodara, Gujarat, India

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Description: Reporting to the Support Lead, you will need to provide L2 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The day-to-day responsibilities will include: Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies: Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft 2010 / 2013 / 2016 Backup Technologies, Veeam Backup and Replication 9/ 9.5/ Zerto backup Exchange Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities: Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. Benefits: Ability to learn leading technical / industry standards and technologies Annual performance-related bonus 6x Flexi Time offs: knock 2.5 hours off your day on any day Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! If you're ready for your next adventure in software development and want to join a dynamic and growing team, apply now! At MRI Software India, we believe in having fun while getting the job done and we're committed to providing our employees with an enjoyable and challenging work environment. About the business: MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer Show more Show less

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