Back Office Executive

The back office executive shall support Sr Manager Sales for various activities to help him in ensuring :-

• AOP and achieve 90% or more of the target
• Generation of Leads / Opportunities.
• Interact with customers chasing for orders / enquiry tracking.
• Clarity of process & policy
• Product Knowledge.

DUTIES AND RESPONSIBILITIES

• Sending offers (Project base and Retail base) and standard quotes.
• For non-std engaging with the Estimation Team and chasing them for quotes.
• Sending offers (Project base and Retail base) and standard quotes.
• For non-std engaging with the Estimation Team and chasing them for quotes
• .Reviewing the quotes before sending to customers.
• Technical Submittals.
• Checking with the customers / dealers whether they received the quotes.
• Working on the revised offers & its revised submittals from time to time.
• Following for products delivery as per commitment.
• Filling new enquiries into ZOHO CRM.
• Sending enquiry tracking to dealers & customers.
• Chasing with dealers / customers to get the updated status (twice monthly).
• Updating enquiry status into ZOHO CRM twice a month.
• Generating a database of new contractors.
• Calling them and finding the right person at the purchasing / technical dept.
• Generating enquiries.
• Technical Leaflets to dealers / customers.
• Generator referral book .
• Weekly enquiry Tracker.
• Following on from commercial activities with the internal team (viz : PBG / ABG).
• MAF letters to dealers / customer
• Updating Proforma Invoice.

QUALIFICATION - Any Graduate

EXPERIENCE- Minimum 1 year of experience

GOANS ARE PREFERRED

• Computer Knowledge (Presentation-ppt, Excel, Word)
• Communication Skills
• Presentation Skills
• Understanding of commercial documentations
• Ability to communicate with colleagues and understand how to select the right solution for the customer

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

• Day shift

Work Location: In person