Associate Manager - BGV

JOB PURPOSE

This position is accountable for all controls in TA function including process, Compliance and BGV. This role is a operational role where the incumbent needs to build measures around controls, look at automating those controls, spread those awareness among team members and ensure a compliance and risk free operating model for Talent Acquisition function. This role will drive adherence to compliance and do regular system / process checks for ensuring tight governance around same. The position will also provide proactive risk assessment for any risk to process compliance and work through with relevant teams to ensure that the risk is mitigated. Key KRA deliverable for this role will be Non Compliance (NC) or process related observation in internal and external audits.

Accountabilities

• Identify Control Points in TA Process. Put in reporting related trackers to track and highlight those observations. Periodically review and control the outliers.
• Work with Business Excellence and IT team to leverage automation opportunity to make system and process more compliant.
• Trains and motivates employees to build process related mindset and adherence to it.
• Maintain a live risk register for process and compliance related matter in TA.
• Ensure that all employee records and Document related records which are generated in TA cycle and compliant to records and are being recorded in system.
• Maintain tight governance around Background / Medical check processes and ensure proactive measures are taken to ensure compliance.
• Help in uplifting Digital adoption of SF usage and call out outliers to ensure relevant inputs are given to TA leads to take corrective actions.
• Build Quality / SLA Governance for Recruiting, BGV and Medical vendors so as to ensure we leverage and take actions on renewal or on contract compliance with them.
• Must have problem solving and decision-making skills and act as a first level of escalation point.
• Be the first Go To point for the TA team to manage BGV and Medical outliers to ensure that there is a guidance point for TA team in managing operational matters.
• Be the custodian of BGV process from policy to deployment.
• Supporting TA and BHRs in resolving Amber and Red cases and help in taking appropriate actions to be compliant as per BGV policy.
• Audits: Interfacing with auditors (internal, external) and ensuring that all audits related to entire TA process completed within the timeline. Also maintaining tracker for all post audits follow up actions, actions plan and completing them on time.

Relevant Experience, Skill & Knowledge

• Excellent verbal and written communication skills
• Analytical ability to process data and come up with recommendations.
• The ideal candidate will have at least 8-10 years experience of handling TA / BGC / Medical compliance related work.
• Understanding of general computer skills, including Microsoft Outlook and web applications
• Strong time-management skills and demonstrated ability to work independently as well as in a team environment.
• Self-motivation and ability to motivate others.
• Must possess strong interpersonal, organizational, and communication skills.
• Flexible and adaptive
• Customer Service experience required; management or supervisory experience preferred.