Associate Director - Operation - RCM

Job Roles & Responsibilities:

• Develop and execute innovative strategies to improve and secure business delivery.
• Able to establish pilot A/R process and devise strategy to improve collections.
• Strong understanding of revenue cycle management and KPIs standards set to optimize insurance collection.
• Strong understanding of all downstream revenue cycle offices i.e. Payment Posting, AR Followup/Denial Management, & Patient Billing.
• Understands the eccentricities of various provider specialties.
• Ensure that the portfolio meets client and internal company performance benchmarks.
• Actively develop the management capabilities and business acumen of direct reporters, and drives the development of team members, ensuring full and well- rounded team competency.
• Ability to execute policies, processes and procedures of the organization.
• Demonstrate leadership skills with experience managing 5-10 Teams.
• Excellent verbal and written communication and presentation skills.
• Experience of performing annual performance review/appraisals Proficient in Excel and PowerPoint to create weekly reports, dashboards for both internal management and client.
• Strong people management skills with fair understanding of required techniques to create winwin situation.
• Strong focus on Customer Service.
• Strong Employee Retention capabilities.

Candidate Requirements:

• Minimum 14+ years of experience into End to End RCM Process and in depth knowledge of metrics and calculations.
• Either presently working as Associate Director or minimum 2 years as Senior Manager.
• Handled a team of 150+.
• Demonstrated leadership capabilities, including ability to organize and manage human resources to attain goals.
• Willingness to work night shifts.
• Expertise with MS Office tools like PowerPoint, Excel, etc.
• Preferred Qualification Any Graduate.